Rhetorical Work in the Age of Content Management: Implications for the Field of Technical Communication

Rebekka Andersen University of California, Davis

Abstract

Drawing on a survey of the content management (CM) discourse, the author highlights CM trends and articulates best practices in content strategy that CM thought leaders are helping organizations adopt. These trends and practices are changing the nature and location of rhetorical work in organizations that produce intelligent content. In these contexts, rhetorical work is located primarily in the complex activity of building content strategy frameworks that govern text-making activities. The author highlights the need for a praxis-based collaborative model for technical communication education and research, and she offers some preliminary considerations for ways that the field might move in this direction.

Journal
Journal of Business and Technical Communication
Published
2014-04-01
DOI
10.1177/1050651913513904
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Citation Context

Cited by in this index (27)

  1. Computers and Composition
  2. Technical Communication Quarterly
  3. Communication Design Quarterly
  4. Journal of Business and Technical Communication
  5. Technical Communication Quarterly
Show all 27 →
  1. College English
  2. IEEE Transactions on Professional Communication
  3. Communication Design Quarterly
  4. Journal of Business and Technical Communication
  5. Communication Design Quarterly
  6. Communication Design Quarterly
  7. IEEE Transactions on Professional Communication
  8. IEEE Transactions on Professional Communication
  9. Journal of Business and Technical Communication
  10. Communication Design Quarterly
  11. Technical Communication Quarterly
  12. Technical Communication Quarterly
  13. Journal of Business and Technical Communication
  14. Journal of Business and Technical Communication
  15. Journal of Business and Technical Communication
  16. Journal of Technical Writing and Communication
  17. IEEE Transactions on Professional Communication
  18. IEEE Transactions on Professional Communication
  19. IEEE Transactions on Professional Communication
  20. Communication Design Quarterly
  21. IEEE Transactions on Professional Communication
  22. Communication Design Quarterly

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