Communication Design Quarterly Feb 2020 Open Access

Humanistic communication in information centric workplaces

Nupoor Ranade North Carolina State University ; Jason Swarts North Carolina State University

Abstract

Professional writers adapt their skills to suit expanded professional roles that involve production and management of information, but preparation through mere skill-based training is problematic because that communication work is messy in ways that are not addressable through simple skills training. We must understand how skills "influence and shape the discursive activities surrounding their use" (Selber, 1994). This paper reports the results of a study of people trained in humanities disciplines like communication, English, writing studies, technical communication, etc., on how they have found means to employ their training in their workplace and keep what is humanistic about writing and communicating at the foreground of their interactions with information technologies. Instead of focusing on technology alone, this research encourages a unified approach to preparing students for the workplace.

Journal
Communication Design Quarterly
Published
2020-02-13
DOI
10.1145/3363790.3363792
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Open Access
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Topics
technical communication
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Citation Context

Cited by in this index (2)

  1. Berger et al. (2023)
    Peer-Led Professional Development: How One Technical Communication Team Learns …
    Journal of Business and Technical Communication
  2. Ranade et al. (2022)
    Infrastructural support of users' mediated potential
    Communication Design Quarterly

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CrossRef global citation count: 6 View in citation network → Build reading path →

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