Technical Communication Quarterly Dec 2007

Metadata and Memory: Lessons from the Canon of<i>Memoria</i>for the Design of Content Management Systems

Stewart Whittemore Michigan State University

Abstract

To date, most of the research on usability and content management systems has focused on the end-user products of such systems rather than on the usability for technical communicators of the single-source authoring tools offered within these systems. While this latter research is undeniably important, attention needs to be paid to the plight of technical communicators attempting to use single-sourcing tools. Otherwise, technical communicators in workplaces risk becoming semi-skilled contingent labor rather than empowered knowledge workers. This essay, therefore, attempts to open a debate about the design of content management systems by turning to the rhetorical canon of memory as an appropriate source for insights into how stored information can be flexibly retrieved and used during composing activities.

Journal
Technical Communication Quarterly
Published
2007-12-27
DOI
10.1080/10572250701590893
Open Access
Closed
Topics
multimodality

Citation Context

Cited by in this index (8)

  1. Gattis (2023)
    A Study of Lexical Repetition and the Comprehensibility of Single-Sourced Techn…
    Journal of Technical Writing and Communication
  2. Bivens et al. (2018)
    Coordinating Distributed Memory
    Journal of Business and Technical Communication
  3. Batova et al. (2017)
    A Systematic Literature Review of Changes in Roles/Skills in Component Content …
    Technical Communication Quarterly
  4. Bourelle et al. (2015)
    Multimodality in the Technical Communication Classroom: Viewing Classical Rheto…
    Technical Communication Quarterly
  5. Jones (2014)
    Switching in Twitter’s Hashtagged Exchanges
    Journal of Business and Technical Communication
Show all 8 →
  1. Rivers (2011)
    Future Convergences: Technical Communication Research as Cognitive Science
    Technical Communication Quarterly
  2. Turnley (2011)
    Towards a Mediological Method: A Framework for Critically Engaging Dimensions o…
    Computers and Composition
  3. Ittersum (2009)
    Distributing Memory: Rhetorical Work in Digital Environments
    Technical Communication Quarterly

Cites in this index (4)

  1. Sapienza (2007)
    A Rhetorical Approach to Single-Sourcing Via Intertextuality
    Technical Communication Quarterly
  2. Scott (2006)
    Writing work, technology, and pedagogy in the era of late capitalism
    Computers and Composition
  3. Jablonski (2005)
    Seeing Technical Communication from a Career Perspective
    Journal of Business and Technical Communication
  4. Albers (2000)
    The technical editor and document databases: What the future may hold
    Technical Communication Quarterly
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CrossRef global citation count: 13 View in citation network →

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