Toward a more integrated view of technical communication

Rebekka Andersen

doi:10.1145/2597469.2597471

Communication Design Quarterly Feb 2014 Open Access

Toward a more integrated view of technical communication

Rebekka Andersen University of California, Davis

Abstract

For the past few years, I have attended a number of industry conferences focused on content management (CM); reviewed a wealth of CM-focused publications, including trade books, white papers, newsletters, and blogs; and followed numerous CM-focused online discussions. Through these experiences and readings I have learned a great deal about the affordances and challenges of CM. But the message that has most impacted my thinking about CM---and what it means for the field of Technical Communication (TC)---is this: the era of document-based information development (ID), which has shaped all aspects of TC research, training, and practice since the field's inception, is coming to an end.

Journal: Communication Design Quarterly
Published: 2014-02-01
DOI: 10.1145/2597469.2597471
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Open Access: OA PDF Gold
Topics: technical communication
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Citation Context

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Toward a more integrated view of technical communication

Abstract

Citation Context

Cited by in this index (4)

References (18) · 3 in this index

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