Journal of Technical Writing and Communication Jul 2020

High-Impact Civic Engagement: Outcomes of Community-Based Research in Technical Writing Courses

Allen Brizee Loyola University Maryland ; Paola Pascual-Ferrá ; Giuliana Caranante

Abstract

This article reports on the first stage of a mixed-methods community-based research project involving residents of a socioeconomically challenged neighborhood in Baltimore City, Richnor Springs, and service-learning students in technical and professional communication courses at Loyola University Maryland (Loyola). To measure outcomes, we analyzed student surveys from 80 respondents and critical reflections from two students. We also analyzed interviews from two students and two community members. Findings indicate that there were no statistical mean differences in the educational experiences between service-learning and nonservice-learning students; however, there were significant mean differences in transformational experiences. Findings also indicate that community members responded positively and that stakeholders valued the personal relationships that developed.

Journal
Journal of Technical Writing and Communication
Published
2020-07-01
DOI
10.1177/0047281619853266
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Topics
writing pedagogy service learning technical communication professional writing
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Citation Context

Cited by in this index (6)

  1. Frey et al. (2026)
    Toward a Justice-Oriented Professionalism: Lessons Learned From a Critical Serv…
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  2. Smith et al. (2024)
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    Communication Design Quarterly
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    The Group Project’s Potential: Emphasizing Collaborative Writing with Community…
    Reflections: A Journal of Community-Engaged Writing and Rhetoric
  4. Tham et al. (2023)
    Examining Multimodal Community-Engaged Projects for Technical and Professional …
    Journal of Technical Writing and Communication
  5. Grant (2022)
    Collaborative Tactics for Equitable Community Partnerships Toward Social Justic…
    IEEE Transactions on Professional Communication
Show all 6 →
  1. Brizee (2020)
    What Happens When We Fail? Building Resilient Community-Based Research
    Journal of Technical Writing and Communication

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CrossRef global citation count: 9 View in citation network → Build reading path →

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