High-Impact Civic Engagement: Outcomes of Community-Based Research in Technical Writing Courses

Journal of Technical Writing and Communication Jul 2020

High-Impact Civic Engagement: Outcomes of Community-Based Research in Technical Writing Courses

Allen Brizee Loyola University Maryland ; Paola Pascual-Ferrá ; Giuliana Caranante

Abstract

This article reports on the first stage of a mixed-methods community-based research project involving residents of a socioeconomically challenged neighborhood in Baltimore City, Richnor Springs, and service-learning students in technical and professional communication courses at Loyola University Maryland (Loyola). To measure outcomes, we analyzed student surveys from 80 respondents and critical reflections from two students. We also analyzed interviews from two students and two community members. Findings indicate that there were no statistical mean differences in the educational experiences between service-learning and nonservice-learning students; however, there were significant mean differences in transformational experiences. Findings also indicate that community members responded positively and that stakeholders valued the personal relationships that developed.

Journal: Journal of Technical Writing and Communication
Published: 2020-07-01
DOI: 10.1177/0047281619853266
Open Access: Closed
Topics: service learning quantitative research technical communication professional writing multilingual writers

Citation Context

Cited by in this index (3)

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