Abstract

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners' needs for gaining intercultural competence in the globalization age. To assess students' level of intercultural competence and understand whether they are likely to change in response to teaching, I first introduce a two-part framework for teaching and learning intercultural business and technical communication: the DMIS model—Developmental Model of Intercultural Sensitivity, and the related instrument to assess intercultural sensitivity—the Intercultural Development Inventory (IDI). Then I report the results of using the framework to assess and develop students' intercultural competence, and conclude the study by emphasizing the significance of the current empirical research and discuss the framework's limitations.

Journal
Journal of Technical Writing and Communication
Published
2013-04-01
DOI
10.2190/tw.43.2.f
Open Access
Closed
Topics

Citation Context

Cited by in this index (3)

  1. Journal of Technical Writing and Communication
  2. Journal of Technical Writing and Communication
  3. Journal of Technical Writing and Communication

Cites in this index (6)

  1. Journal of Business and Technical Communication
  2. Journal of Technical Writing and Communication
  3. Technical Communication Quarterly
  4. Technical Communication Quarterly
  5. Journal of Business and Technical Communication
Show all 6 →
  1. Journal of Business and Technical Communication
Also cites 7 works outside this index ↓
  1. 10.1016/S0147-1767(03)00032-4
  2. 10.1177/108056990106400109
  3. 10.1177/002194369202900306
  4. 10.1016/0147-1767(86)90005-2
  5. 10.4135/9781452274942.n16
  6. 10.1080/14675980903370896
  7. 10.1037/0022-3514.67.6.949
CrossRef global citation count: 10 View in citation network →