Journal of Technical Writing and Communication Apr 2013

Moving towards Ethnorelativism: A Framework for Measuring and Meeting Students' Needs in Cross-Cultural Business and Technical Communication

Junhua Wang University of Minnesota, Duluth

Abstract

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners' needs for gaining intercultural competence in the globalization age. To assess students' level of intercultural competence and understand whether they are likely to change in response to teaching, I first introduce a two-part framework for teaching and learning intercultural business and technical communication: the DMIS model—Developmental Model of Intercultural Sensitivity, and the related instrument to assess intercultural sensitivity—the Intercultural Development Inventory (IDI). Then I report the results of using the framework to assess and develop students' intercultural competence, and conclude the study by emphasizing the significance of the current empirical research and discuss the framework's limitations.

Journal
Journal of Technical Writing and Communication
Published
2013-04-01
DOI
10.2190/tw.43.2.f
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Topics
teacher development technical communication empirical research editorial matter
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Citation Context

Cited by in this index (4)

  1. Melonçon et al. (2020)
    A Field-Wide Metasynthesis of Pedagogical Research in Technical and Professiona…
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  2. Cleary et al. (2019)
    Developing Strategies for Success in a Cross-Disciplinary Global Virtual Team P…
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  3. Batova (2018)
    Global Technical Communication in 7.5 Weeks Online: Combining Industry and Acad…
    IEEE Transactions on Professional Communication
  4. Wang (2018)
    Strategies for Managing Cultural Conflict: Models Review and Their Applications…
    Journal of Technical Writing and Communication

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CrossRef global citation count: 10 View in citation network → Build reading path →

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