An Online Approach to Teaching International Outsourcing in Technical Communication Classes

Kirk St. Amant Texas Tech University

Abstract

The growth of international online access has given rise to a new production method—international outsourcing—that has important implications for technical communication practices. Successful interactions within international outsourcing require individuals to understand how cultural factors could affect online interactions. Today's technical communication students therefore need to understand how factors of culture and media could affect the success with which they operate in international outsourcing activities. This article provides technical communication instructors with a series of Web-based exercises they can use to familiarize students with different aspects that can affect intercultural online interactions. It also provides a series of online resources students can use to enhance their understanding of cross-cultural communication in cyberspace.

Journal
Journal of Technical Writing and Communication
Published
2005-04-01
DOI
10.2190/h7mp-gjjh-1mhg-kph6
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Citation Context

Cited by in this index (2)

  1. IEEE Transactions on Professional Communication
  2. Technical Communication Quarterly

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