Technical Communication Quarterly Oct 2013

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

Erin Friess University of North Texas

Abstract

This study investigates politeness strategies within meetings of designers who met face-to-face and technical communicators who met via teleconference and, more specifically, politeness strategies of existing members toward group newcomers and vice versa. Based on the results of this study, I suggest that issues of power and social distance affect politeness strategies by both groups during their initial interactions and suggest that technical communication educators should better prepare students by teaching benefits, detriments, and realities of particular linguistic politeness choices.

Journal
Technical Communication Quarterly
Published
2013-10-01
DOI
10.1080/10572252.2013.782261
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Topics
teacher development technical communication affect and writing
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Cited by in this index (5)

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