From Writers to Information Coordinators: Technology and the Changing Face of Collaboration

Scott L. Jones

doi:10.1177/1050651905278318

Journal of Business and Technical Communication Oct 2005

From Writers to Information Coordinators: Technology and the Changing Face of Collaboration

Scott L. Jones Indiana University

Abstract

Using a previous study at the same site for comparison, this study examines how recent adoptions of intranet and improved mail technologies have altered the collaborative practices of corporate communication writers at an insurance company. A systematic analysis of collaborative activities using a newly developed continuum shows that the writers’ jobs were significantly transformed by the company’s transition to a digital concept of writing. In particular, writers focused less on producing text and more on developing, coordinating, and structuring the newly adopted corporate intranet.

Journal: Journal of Business and Technical Communication
Published: 2005-10-01
DOI: 10.1177/1050651905278318
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Open Access: Closed
Topics: collaborative writing professional writing
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Citation Context

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From Writers to Information Coordinators: Technology and the Changing Face of Collaboration

Abstract

Citation Context

Cited by in this index (14)

References (34) · 9 in this index

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