Journal of Business and Technical Communication Jan 2023

Scrum in Classroom Collaborations: A Quasi-Experimental Study

Erin Friess University of North Texas

Abstract

Scrum is an increasingly important project management framework that has had limited study in technical communication (TC) and TC classrooms. While research has found student collaborations to be both frustrating and challenging, it has found Scrum to be a scaffolding framework that can improve student interactions and outcomes. Therefore, to determine whether Scrum affects the peer assessments of collaborative teams as well as project grades, this quasi-experimental classroom study compares the midproject and postproject peer assessments and grades of advanced TC students who used Scrum as a framework for collaboration against those students who did not use Scrum in their collaborations. The study found that students who used Scrum rated their team members significantly higher on some peer assessment measures and earned significantly higher grades than did those students who did not use Scrum. Additionally, students in the Scrum protocol reported satisfaction with their group experience broadly but did not report satisfaction with Scrum itself.

Journal
Journal of Business and Technical Communication
Published
2023-01-01
DOI
10.1177/10506519221121817
Open Access
Closed
Topics
technical communication multilingual writers affect and writing

Citation Context

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    Advantages and Challenges of Creating User Documentation in Agile Development C…
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