Designing for global mobile

Abstract

An important element for global design is an approach that can be used for international (e.g., non-US) users. Such a design approach has to factor in how the user's culture influences how they perceive a design while using their mobile devices across a different culture. As mobile use is expected to grow globally, more mobile interactions will require increasingly robust tools for measuring user experiences across different online and physical channels. This article focuses on how experience mapping, a common user experience (UX) design technique that tells stories about how a user experiences a design as a seamless whole across such channels, can help address global mobile design contexts. To further address such global contexts, this article proposes extending experience mapping by considering the factors of existing infrastructures, global openness to innovation, local user contexts, and local beliefs on the function of technology so that designers of communication can better conceptualize sequences of events of interactions across cultures.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188179
CompPile
Search in CompPile ↗
Topics

Citation Context

Cited by in this index (2)

  1. Communication Design Quarterly
  2. Communication Design Quarterly

Cites in this index (10)

  1. Journal of Business and Technical Communication
  2. Communication Design Quarterly
  3. Computers and Composition
  4. Computers and Composition
  5. Communication Design Quarterly
Show all 10 →
  1. Technical Communication Quarterly
  2. Journal of Business and Technical Communication
  3. Technical Communication Quarterly
  4. Technical Communication Quarterly
  5. Journal of Business and Technical Communication
Also cites 15 works outside this index ↓
  1. 10.1177/1368431008099642
  2. Castells M. (2004). The network society: A cross-cultural perspective. Cheltenham UK: Edward Elgar. Castells …
  3. Coyne R. (2010). The tuning of place: Social spaces and pervasive digital media. Cambridge MA: MIT Press. Coy…
  4. Edwards R. & Usher R. (2008). Globalisation and pedagogy. London: Routledge. Edwards R. & Usher R. (2008). Gl…
  5. Jaureguiberry F. (2000). Mobile telecommunications and the management of time. Information sur les Sciences S…
  6. Latour B. (2005). Reassembling the social: An introduction to actor-network theory. New York: Oxford Universi…
  7. Ling R. (2012). Taken for grantedness: The embedding of mobile communication into society. Cambridge MA: MIT …
  8. McEwen R. & Fritz M. (2011). EMF social policy and youth mobile phone practices in Canada. In J. Katz (Ed.) M…
  9. 10.1145/1878450.1878468
  10. 10.1145/504704.504707
  11. 10.1177/1206331206289022
  12. Spinuzzi C. (2015). All edge: Inside the new workplace networks. Chicago IL: University of Chicago Press. Spi…
  13. 10.1177/00027649921955335
  14. Sun H. (2012). Cross-cultural technology design. Creating culture-sensitive technology for local users. Oxfor…
  15. 10.1177/2050157912459505
CrossRef global citation count: 9 View in citation network →