Journal of Business and Technical Communication Jul 2011

Contextualizing Experiences: Tracing the Relationships Between People and Technologies in the Social Web

Liza Potts Old Dominion University ; Dave Jones Old Dominion University

Abstract

This article uses both actor network theory (ANT) and activity theory to trace and analyze the ways in which both Twitter and third-party applications support the development and maintenance of meaningful contexts for Twitter participants. After situating context within the notion of a ‘‘fire space’’, the authors use ANT to trace the actors that support finding and moving information. Then they analyze the ‘‘prescriptions’’ of each application using the activity-theory distinction between actions and operations. Finally, they combine an activity-theory analysis with heuristics derived from the concept of ‘‘findability’’ in order to explore design implications for Social Web applications.

Journal
Journal of Business and Technical Communication
Published
2011-07-01
DOI
10.1177/1050651911400839
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Closed
Topics
genre theory social media
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Citation Context

Cited by in this index (22)

  1. Dong et al. (2025)
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  3. Shalamova et al. (2019)
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  4. Friess et al. (2018)
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  5. Kessler et al. (2018)
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  6. Verhulsdonck (2018)
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  7. Pflugfelder (2018)
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  8. Vie (2017)
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  9. Sánchez (2017)
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    Building Relationships Through Integrated Online Media: Global Organizations’ U…
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    Knowledge work, knowledge play: a heuristic approach to communication design fo…
    Communication Design Quarterly
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    Social Network Analysis and Professional Practice: Exploring New Methods for Re…
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CrossRef global citation count: 38 View in citation network → Build reading path →

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