Technical Communication Quarterly Oct 2018

Cultivating a Sense of Belonging: Using Twitter to Establish a Community in an Introductory Technical Communication Classroom

Erin Friess University of North Texas ; Chris Lam University of North Texas

Abstract

The introductory technical communication class serves many purposes, but perhaps an understudied purpose is the class’s role in university retention and persistence. In this study, students used Twitter to complete biweekly assignments as a way to develop a sense of belonging, which is an important component to retention and persistence. Authors explore how this Twitter intervention affected students’ sense of belonging, their creation of an online community, and their continued pursuit of a technical communication education.

Journal
Technical Communication Quarterly
Published
2018-10-02
DOI
10.1080/10572252.2018.1520435
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Topics
technical communication social media
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Citation Context

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