Framework negotiation and UX design

Andrew Mara Arizona State University

Abstract

Framework negotiation is a mixed-methods research approach to help a UXD researchers uncover the relationship between cross-cultural identity and location. In this study, surveys initially located connections between conceptions of the self and symbolic pathways. Then, community-based research and usability testing verified root metaphors for website navigation. This mixed-methods research uncovered how Kenyans ported navigational strategies from other institutional settings. The article outlines the creation of the research instrument, describes how early data collection guided later data collection, and finally details how the methods uncovered user significance through metaphor.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188178
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Cited by in this index (1)

  1. Journal of Technical Writing and Communication

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