Framework negotiation and UX design

Communication Design Quarterly Feb 2018

Andrew Mara

Abstract

Framework negotiation is a mixed-methods research approach to help a UXD researchers uncover the relationship between cross-cultural identity and location. In this study, surveys initially located connections between conceptions of the self and symbolic pathways. Then, community-based research and usability testing verified root metaphors for website navigation. This mixed-methods research uncovered how Kenyans ported navigational strategies from other institutional settings. The article outlines the creation of the research instrument, describes how early data collection guided later data collection, and finally details how the methods uncovered user significance through metaphor.

Journal: Communication Design Quarterly
Published: 2018-02-16
DOI: 10.1145/3188173.3188178
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Topics: multimodality technical communication

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Technical Communication Quarterly
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The Emergence of a Root Metaphor in Modern Physics: Max Planck's ‘Quantum’ Metaphor

Journal of Technical Writing and Communication

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