Developing Communication Management Skills: Integrated Assessment and Reflection in an Experiential Learning Context

Dale Cyphert University of Northern Iowa ; Elena Nefedova Dodge University of Northern Iowa ; Leslie K. Duclos (Wilson)

Abstract

The value of experiential learning is widely acknowledged, especially for the development of communication skills, but students are not always aware of their own learning. While we can observe students practicing targeted skills during the experiential activity, the experience can also color their explicit understanding of those skills. Transfer of applied knowledge to managerial contexts requires an explicit grasp of the skills as appropriate solutions to the problems they encounter within the experiential team. This article reports the adaptation of assessment processes to encourage the reflection steps necessary for developing the desired managerial perspective on team communication.

Journal
Business and Professional Communication Quarterly
Published
2016-12-01
DOI
10.1177/2329490616660815
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Cited by in this index (9)

  1. Business and Professional Communication Quarterly
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  1. Business and Professional Communication Quarterly
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