Christa Teston
14 articles · 1 book-
Abstract
In place of (or as a complement to) “user experience research,” we propose “reader experience research” as a technique for tracing how contemporary readers make meaning through a host of social-semiotic modes. Significantly, such modes are always already conditioned by cognitive, social, economic, and technological factors. To illustrate how reader experience research can account for such factors, we describe the emergence of our institution’s Reader Experience Lab. We illustrate through three experiences how the lab (and reader experience research, in general) offers opportunities for gaining insight into how contemporary readers make meaning in and/or despite what Dan Keller terms a “culture of acceleration.”
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Abstract
To understand how human readers navigate a literate landscape that newly includes AI-generated prose, we asked participants (n=76) to read and make decisions about who and/or what is responsible for writing anonymized, “ambiguously-authored” texts. Findings suggest that readers’ assumptions about who and/or what wrote a text are rooted in “felt sense.” Prompting participants to make their “felt sense” explicit allowed us to catalog the evidential warrants participants relied on when making authorship decisions. Enabled by a modified grounded theory approach to analysis, we constructed two main themes. First, readers are “triggered” by certain textual cues that, when combined with prior experiences and knowledge, evidentially warrant assumptions about who and/or what wrote a text. Second, after recognizing the consequences of making one’s felt sense explicit, some readers experience what we call an “axiological crisis.” Axiological crises emerge when participants meta-cognitively hear or see themselves attributing certain characteristics and values to an AI text-generator or human author. We conclude by reimagining the axiological crisis as an opportunity for improving metacognitive awareness about how felt sense affects our reading practices.
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Durability, Portability, and Responsivity in Rhetorics of Health and Medicine (RHM):A Scoping Study of RHM Research (2006–2020) ↗
Abstract
This essay reports results from a scoping study of recent rhetoric of health and medicine (RHM) research published in article form prior to the emergence of the subfield’s stand-alone journal, Rhetoric of Health & Medicine (RHM). Our corpus consists of 250 articles published between 2006 and 2020 across eight journals. Drawing on findings from our scoping study, we review RHM researchers’ methodological and evidential choices, which provides a baseline to which we can compare the next generation of RHM research. Such comparisons should illuminate the strides RHM has taken to improve our research’s durability, portability, and responsivity to matters of critical import. Finally, we conclude with an invitation to other researchers to continue scoping studies such as this one by adapting our analytic protocol and updating or expanding our corpus, both of which we make available to readers.
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Abstract
Technical and professional communication (TPC) curricula tend to prioritize hyperpragmatist learning outcomes, objectives, and activities. Drawing on a grounded theory analysis of curricular self-assessment data, including interviews with community partners, we argue that TPC in the U.S. is at constant risk of co-option by market logics. Through a speculative curricular framework that works toward building more just, liveable worlds, this essay reimagines TPC curricula as an opportunity to redress inequities caused by exploitative market logics.
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Abstract
In this essay, we offer the “investigative pivot” as a framework for teaching rhetoric researchers how to orient and withstand being re-/dis-/oriented by the research process. Investigative pivoting indexes how a researcher responds to material conditions under which they collect and analyze data. To illustrate investigative pivots, we present and analyze pivot narratives from four graduate student researchers. Drawing on the analytic power of E. Cram’s rhetoric of orientation, these pivot narratives detail how we negotiate infrastructural, ideological, and institutional influences on our research process. When adopted, the investigative pivot prompts researchers to anticipate, recognize, and respond to the material-discursive hurdles of life and learning that follow us into our research sites. Such a framework, we argue, facilitates simultaneous methodological and pedagogical opportunities for students, teachers, and researchers of rhetoric.
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Abstract
This essay assumes that the design and use of surveys is a fundamentally rhetorical act. It provides suggestions for employing and designing health-related surveys intended for research participants who might be characterized as inhabiting one or more precarious positionalities. We use “precarious positionality” to signal when research participants self-identify as one or more of the following: a racial and/or linguistic minority, economically disadvantaged, disabled, former or current drug user, undocumented, un(der)educated, oppressed, sexualized, disenfranchised, criminalized,and/or colonized. Drawing on the research team’s experiences with piloting what we hope will eventually become a nationwide survey, the essay describes how to avoid several survey-designpitfalls; it also makes recommendations for how to improve survey-based health research that enrolls participants who inhabit one or more precarious positionalities. Our recommendations attend to rhetorical complexities related to survey ethics, inclusion criteria, privacy, stigmatized and misleading language, variations in discursive repertoires, accessibility, and liability.
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Abstract
Wearable technologies in general and mHealth data in particular are championed frequently for ways they afford individual agency and empowerment and promote what the Robert Wood Johnson Foundation (RWJF) calls a “culture of health.” This article complicates such epideictic rhetorics based on results from a situational analysis of the RWJF’s Data for Health listening events, which incorporated panelists from the RWJF, JawBone, Inc., the Quantified Self, and other mHealth technology organizations as well as audience participants who work in community health. Given panelists’ and audiences’ diverging claims about how mHealth data either succeed or fail in creating a culture of health, I mobilize precarity as an analytic construct for critiquing the coexistence of technoscientific progress alongside the persistence of health disparities among vulnerable populations.
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Abstract
At the time of publication B. McNely was at The University of Kentucky, C. Spinuzzi was at The University of Texas at Austin, and C. Teston was at The Ohio State University in Columbus, Ohio.
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Moving From Artifact to Action: A Grounded Investigation of Visual Displays of Evidence during Medical Deliberations ↗
Abstract
This article builds on scholarship in technical communication, medical rhetoric, and visual communication and represents a portion of a grounded study of one medical workplace setting's visualization practices. Specifically, the author explores how medical images—as technologically and rhetorically rendered artifacts—make “present” (Perelman & Olbrechts-Tyteca, 1969 Perelman , C. , & Olbrechts-Tyteca , L. ( 1969 ). The new rhetoric . Notre Dame , IN : University of Notre Dame Press . [Google Scholar]) the material characteristics of disease and thereby perceptually and argumentatively afford the construction of knowledge about future cancer-care action.