Stacey Pigg
15 articles · 1 book-
Abstract
Technical communication practice can change rapidly over time and across organizations. As a result, lifelong learning is an important mind-set, yet few studies explore how technical communicators learn on the job. This study builds on research about technical communication training by reporting on learning practices in one documentation team working at a large, multinational corporate information technology firm. Based on interviews and artifact analysis, the authors report on topics, technologies, and learning purposes that the team discussed, finding that peer-led, collaborative learning enables documentation teams to create and sustain group dynamics, an underexplored facet of on-the-job learning.
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When Extension and Rhetorical Engagement Meet: Framing Public Audiences for Agricultural Science Communication ↗
Abstract
This article reports from a qualitative case study exploring how a team of agricultural scientists framed their nonscientific audiences for science communication. Our results indicate communication audiences and strategies were shaped by state extension systems. As a result, we argue that technical communicators can contribute to agricultural science communication teams by modeling rhetorically engaged communication and building capacity for audiences overlooked by extension models most focused on economic impact.
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Metaphor 2: Crossing: Still “Worlds Apart”? Early-Career Writing Learning as a Cross-Field Opportunity ↗
Abstract
Preview this article: Metaphor 2: Crossing: Still “Worlds Apart”? Early-Career Writing Learning as a Cross-Field Opportunity, Page 1 of 1 < Previous page | Next page > /docserver/preview/fulltext/ce/82/5/collegeenglish30755-1.gif
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Abstract
This article describes graduate mentorship experiences at the Writing, Information, and Digital Experience (WIDE) research center at Michigan State University and offers a stance on graduate student mentorship. It describes WIDE’s mentorship model as feminist and inclusive and as a means to invite researchers with different backgrounds to engage in knowledge-making activities and collaborate on projects. Additionally, the article explains how WIDE enables growth for its researchers, teachers, and leaders. To illustrate these ideas, the authors provide multiple perspectives across faculty mentors, former graduate students, and current graduate students in order to discuss how WIDE researchers practice mentorship and how this mentorship prepares students for future work as scholars and researchers. Finally, the article suggests ways other research centers can adapt WIDE’s approach to their own institutional context.
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Networking in a Field of Introverts: The Egonets, Networking Practices, and Networking Technologies of Technical Communication Entrepreneurs ↗
Abstract
Research problem: Although labor statistics document a steady rise in contract, contingent, and entrepreneurial labor, knowledge about the professional communication practices that build and sustain independent careers in the field of technical communication (TC) largely emerges from broad survey analysis, cultural/social critiques, or individual anecdotes. From these statistics and stories, we already know that independent technical communicators face challenges ranging from legal issues to establishing marketing visibility when they start and maintain businesses. Drawing on thick qualitative description from semistructured interviews, this article responds to the need for more systematic research tracing the networking practices, technologies, and relationships that enable entrepreneurial work. Research question: How do established individual entrepreneurs in TC describe the social relationships, networking practices, and networking technologies that shape their careers over time? Literature review: This project extends prior research at the intersections of entrepreneurship, technical communication, and social networks. Entrepreneurial studies research indicates that strong social ties and embeddedness influence venture performance; however, systematic scholarship on the networks or networking practices of independent or entrepreneurial technical communication practice has been limited. Methodology: The project used semistructured interviews to analyze the professional communication practices of eight technical communicators with considerable experience working independently as consultants or small-business owners. We used an online search to identify experienced entrepreneurs in the interdisciplinary field of technical communication. After recruiting participants via email, we conducted semistructured interviews to gather employment narratives, while prompting participants to share information about career-relevant ties, networking practices, and networking technologies. We then analyzed data through two iterative qualitative coding passes. Results and conclusions: Our participants, made up of experienced TC entrepreneurs, have used networking over at least two decades to advance personal business outcomes and evolve technical communication as a field and profession. Findings detail how networking is central to professional social knowledge construction, as TC entrepreneurs establish transactional contact with others, practice learning, and enact exponential reputation-building that addresses the isolation of working outside traditional organizations. Since this is a qualitative study based on self-report, the results are not generalizable but provide a foundation for future larger-scale research building from these qualitative themes.
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Abstract
This article details the material, locational, and time-use dimensions of student writing processes in two networked social spaces. Drawing on case examples, the findings show how composing habits grounded in the materiality of places can build persistence for learning in a mobile culture. Public social spaces support these habits, enabling some students to control social availability and manage proximity to resources.
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Abstract
Cultural shifts in technology and organizational structure are affecting the embodied practice of symbolic-analytic work, creating the need for more fine-grained tracings of everyday activity. Drawing on interviews and observations, this article explores how one freelance professional communicator's social media use is intertwined with inventive social coordination. Networked writing environments help symbolic analysts gain access to communities of practice, maintain a presence within them, and leverage social norms to circulate texts through them.
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Abstract
This article shares results from a multi-institutional study of the role of writing in college students’ lives. Using case studies built from a larger population survey along with interviews, diaries, and a daily SMS texting protocol, we found that students report SMS texting, lecture notes, and emails to be the most frequent writing practices in college student experience and that these writing practices are often highly valued by students as well. Our data suggest that college students position these pervasive and important writing practices as coordinative acts that create social alignment. Writing to coordinate people and things is more than an instrumental practice: through this activity, college students not only operate within established social collectives that shape literacy but also actively participate in building relationships that support them. In this regard, our study of writing as it functions in everyday use helps us understand contemporary forms of social interaction.
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Does Writing Have a Future?, by Vilém Flusser: translated by Nancy Ann Roth. Introduction by Mark Poster Minneapolis: University of Minnesota Press, 2011. xxvii + 178 pp. $60.00 (cloth). $20.00 (paperback). ↗
Abstract
If the title of the text under review is not sufficient warning, Vilem Flusser (1920–1991) was a provocateur. With roots in 1920s and ‘30 s Prague and the intersecting Czech, German, and Jewish cul...
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Abstract
Our essay draws from a study of interaction in a large and active online public forum. Studying rhetorical activity in open forums presents a number of methodological and conceptual challenges because the interactions are persistent and nonlinear in terms of when and how participants engage, and engagement often happens via textual fragments. We take up two related issues in this essay: one is the methodological challenge of how to study engagement in open digital places. We take up that issue by way of the example study featured here. The second issue is more conceptual and concerns how identity is leveraged as a form of rhetorical agency in these conversations. We argue that in the context of open forums like Science Buzz these identity performances are crucial as rhetorical agencies, creating space as they function to move discussion.