Technical Communication Quarterly
6 articlesJanuary 2023
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“It Makes Everything Just Another Story”: A Mixed Methods Study of Medical Storytelling on GoFundMe ↗
Abstract
This article reports on a study of 65 randomly sampled medical crowdfunding campaigns and five interviews with campaign authors. We found that authors innovated technical and professional communication (TPC) tools to narrate their illness experiences, coordinate digital audiences, and compel action. Thus, these authors practice TPC as care seeking and caregiving. Crowdfunding platforms, however, situate authors to individualize structural problems in ways that preempt collective action. We conclude with pedagogical implications of our findings.
July 2021
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Abstract
Constructing mental health interventions comes with specific methodological challenges, especially when working with vulnerable communities. Developing means of assessment for such projects compounds these challenges because the need to protect participant information may conflict with the need to produce persuasive results about the intervention to obtain funding for additional care. This article seeks to redress these methodological challenges by proposing new protocols for approving and assessing mental health interventions centered within multiply marginalized communities.
October 2020
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Navigating Messy Research Methods and Mentoring Practices at a Bilingual Research Site on the Mexico-U.S. Border ↗
Abstract
Using a dissertation research project at a transnational site, this pedagogical process piece explores the experience from both the student and mentor perspectives. We discuss challenges gaining access to the research site and navigating frequently-acknowledged-but-rarely-described affective, relational dynamics that disrupt qualitative research in everyday technical and professional communication. To assist students’ and their mentors’ engagement with these dynamics, we suggest heuristics derived from critical reflection on our own tactical responses to these research and pedagogical challenges.
January 2020
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Abstract
[T]he (re)turn to quantitative research in recent years has brought with it the renewed hope that such research will be shared – and shared widely in a way that helps us answer more global question...
October 2019
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Abstract
This article reports on a mixed methods rhetorical analysis of a data set of news reports on campus sexual assault. A macro-level qualitative analysis of narratives combined with micro-level quantitative content analysis of verb voice offers insight into how news media shapes perceptions of power, blame, and agency in reporting. These findings offer implications for how public actors discuss campus sexual assault and implications for the teaching and practice of research methods in technical communication.