Technical Communication Quarterly
452 articlesFebruary 2026
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“No Mining Engineer Could Be a Lady”: A Historical Case Study of Drag and Humor in Technical Writing, 1911–1917 ↗
Abstract
The first yearbook of the Michigan College of Mines (1915–1916) included a feature about the short-lived student drama club, the “Micomi Club” (1911–1914). It was ending because male students could no longer play female characters: “no mining engineer could be a lady.” Using historical case study methods, this article argues that the yearbook feature demonstrates, in content, worries about the destabilizing potential of drag performance and, in form, the uses of humor in technical writing.
January 2026
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User Experience Research and Usability of Health Information Technology: by Jessica Lynn, Campbell Milton Park, Abingdon, CRC Press, 2024, 234 pp., $64.95 (paperback), $51.96 (e-book), ISBN-9781032162768. Publisher webpage: https://www.routledge.com/User-Experience-Research-and-Usability-of-Health-Information-Technology/Campbell/p/book/9781032162768 ↗
December 2025
October 2025
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Abstract
This article is the result of a multiyear collaboration between a tech comm professor, agricultural education faculty, an Extension agent, and 12 producers, and explores agritourism as a form of tactical technical communication (TTC), whereby agricultural producers advocate for themselves and their communities through communication about complex food systems with farm visitors. Through interviews, surveys, and observations, we learned what forms of TTC producers are already doing, what research is needed, and what our next steps need to be in supporting their communication goals with regard to agritourism. Our research offers key insights for technical communication practitioners working in Extension or in other capacities where they may be able to train producers, park rangers, or subject-matter experts in other fields who may not yet regard themselves as technical communicators, but who are poised to practice TTC with an attentive audience.
July 2025
April 2025
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Social Problems and Racial Agendas: Analyzing the Structural Racism of Historical Urban Planning Documents ↗
Abstract
I argue that historical urban planning documents are important technical communication documents because of the ways they have shaped the lived world in ways harmful to marginalized communities. I illustrate this through analysis of a document from the first federal housing project in the US My analysis shows that, despite the document's attempted neutrality, it uses language to racialize the city's population and move agendas of structural racism into material spaces.
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Communicating Global Governmentality: The United Nations Global Compact, BP, and the Implicit Violence of Human Rights Discourse ↗
Abstract
The reports the United Nations Global Compact (UNGC) requires of its members provide an opportunity to study the shifting role of the private sector within the regime of human rights discourse. Using British Petroleum as a case study, I combine technical communication theories of power with Foucault's concept of governmentality to examine the rhetorical strategies in UNGC-BP communications, finding a disconnect between human rights principles and company reporting that validates rather than rejects corporate violence.
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Beyond Digital Literacy: Investigating Threshold Concepts to Foster Engagement with Digital Life in Technical Communication Pedagogy ↗
Abstract
As digital technologies rapidly evolve, updating and enhancing models of digital literacy pedagogy in technical and professional communication (TPC) becomes more urgent. In this article, we use "digital life" to conceptualize the ever-changing ways of knowing and being in postinternet society. Using collaborative autoethnography, we investigate features of threshold concepts in TPC pedagogy that may support models of digital literacy that are resistant to tools-based definitions, foster student agency, and facilitate accessibility, equity, and justice.
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Building Translator Repertoire Across a Humanitarian Translation App: Translingual Practice and Tarjimly ↗
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This article creates a crowdsourced database for Tarjimly, a humanitarian translation app, based on recent technical communication and translingual research. The humanitarian translation app is a unique technological site that recruits volunteer translators to interpret for migrants and refugees. Tarjimly's privacy policy prevents translators from building their translingual repertoire across the platform. This database allows translators to crowdsource their colloquial interpretations so that others may learn about regional, cultural, and dialectal translations from Tarjimly's humanitarian audiences.
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Abstract
Tactical risk memes operated outside institutions like the World Health Organization (WHO) and CDC (Center for Disease Control and Prevention) to tactically sharing important risk and crisis communication. They made us laugh but also gave us instructions for how to stay safe during a global pandemic. This article examines tactical risk memes and provides implications for future public health crises, arguing for the importance and relevance of memes as a form of technical communication.
March 2025
January 2025
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Emerging Perspectives in Medical Case Report Writing: How Guidelines Support Inclusion of Patient-Reported Outcomes ↗
Abstract
This article examines the patient perspective as an emerging feature of medical case report writing, and through analysis of technical reporting guidelines and a corpus of published reports, shows how the biomedical community incorporates patient-authored perspectives into processes of research and publication. The author concludes by discussing the value and complexities of patient inclusion efforts and the potential for scholars of rhetoric and technical communication to take part in shaping those efforts.
December 2024
November 2024
October 2024
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Abstract
The past two decades have experienced a paradigm shift from a narrow conception of usability to a broader process of user experience. We argue that durable connections to usability remain in TPC. In this perspectives piece, we highlight the paradigm shift and share traces of how the usability paradigm remains durable, primarily in the service course. We share savvy practices of instructors embracing the UX paradigm, even in the face of constraints.
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’F---- Shark Tank:’ Rethinking the Centrality of the Business Pitch in Microenterprise Entrepreneurship ↗
Abstract
ABSTRACTThis project investigates how the goals of microenterprise entrepreneurs affect their use of communication genres. Although slide-based business pitches are key for traditional entrepreneurs, microenterprise entrepreneurs have little interest in investment. Therefore, acquiring customers through short elevator pitches takes this central position. This article also explores the social justice dimensions of microenterprise acceleration, finding that such organizations can provide important services in combating inequality. This project uses writing, activity, and genre research as a theoretical framework, and the research site is a microenterprise accelerator in Tacoma, Washington called Spaceworks Tacoma, which supports both lower-income and Black owners of small businesses.KEYWORDS: Workplace studiesprofessional practice, social justiceethicsentrepreneurshipWriting, activity, and genre research (WAGR)microenterprises AcknowledgementsFirst, I would like to thank the entrepreneurs and the director of Spaceworks who very graciously gave me their time to talk about their organizations. I would also like to thank my dissertation committee, Richard Johnson-Sheehan, Jennifer Bay, Bradley Dilger, and Clay Spinuzzi who provided guidance on both the research process and the writing and revising of the manuscript. And finally, I would like to thank Rebecca Walton and this article's anonymous reviewers, who helped me to strengthen and sharpen the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis project was not supported by any funding.Notes on contributorsMason T. PellegriniMason Pellegrini is an assistant professor in technical communication and rhetoric at Texas Tech University. His main research areas are entrepreneurial communication, workplace writing, academic publishing, and qualitative research methods. In 2022, Mason received a Fulbright Open Research Grant to Chile, which he used to study entrepreneurship communication at the famous Chilean business accelerator Start-Up Chile.
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Abstract
ABSTRACTThis study examines technological research in higher education as a social justice issue. Focusing on technologies developed for war, surveillance, and policing at Carnegie Mellon University (CMU), we compare institutional and activist discourses about these projects, uncovering significant differences in accommodation strategies and values-based arguments. We conclude that locally situated controversies such as this one might value not only for social justice research, but also in providing pedagogical and theoretical scaffolding toward real local change.KEYWORDS: Social justice / ethicsscience communication / environmental communicationdigital technologies / emerging technologiestextual analysis / linguistic analysis AcknowledgmentsThe authors would like to thank Alex Helberg and Laxman Singanamala, who each provided helpful feedback on drafts of this work. They are also grateful to the two anonymous reviewers and to editors Rebecca Walton and Tracy Bridgeford for their useful comments and suggestions. In addition, they wish to thank their former colleagues and comrades at Carnegie Mellon University, who inspired many aspects of this project: particularly the members of CMU Against ICE who authored the Dis-Orientation Guide. Finally, they give special thanks to Alaina Foust and Gunjan, Manish, Siddhant, and Daksh Bhardwaj for their advice and support.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsCalvin PollakCalvin Pollak is a postdoctoral teaching fellow in Technical Communication & Rhetoric at Utah State University, where he teaches courses on research methods and professional editing. His scholarly interests include institutional rhetoric, language accessibility, and social justice. He is also co-founder, co-producer, and co-host of re:verb, a podcast about language in action.Sanvi BhardwajSanvi Bhardwaj is a junior at Cornell University studying Health Care Policy and Inequality Studies. Her scholarly interests include social justice, health disparities among marginalized groups, and community-based healthcare interventions. She is also involved in local activism as a member of Cornell Progressives.
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“A Proficiency in What We Call Rhetoric”: A Role for Community-Engaged Technical Communicators in Interpretive Planning Processes ↗
Abstract
Non-formal learning institutions use interpretive plans to create effective interpretation (mission-based communications) for their visitors. This article argues that interpretive planning offers professional and technical communicators great potential for engaging with communities. Following an introduction to the field of interpretation and interpretive planning, I explain how interpretive plans are a type of metagenre. I then provide technical communicators with specific examples of how technical communicators’ expertise is relevant to interpretation.
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Abstract
ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.
July 2024
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Black Professional Ethos: Exploring Black Mentorship Through Narrative Ethnography in Technical Communication ↗
Abstract
Black mentorship is key to the professional development of Black scholars in technical and professional communication (TPC) and writing studies. Blending narrative ethnography and grounded theory, this article extends existing investigations into mentorship among Black professionals, by exploring how mentorship and rhetorical kinship among Black TPC and writing professors enrich their professional development. With implications for both academia and industry, this article highlights how Black TPC scholars develop, negotiate, and sustain Black professional ethos.
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(Re)situating Professionalism: Using Course Documents As Tactical Tools in the Professional Writing Classroom ↗
Abstract
Through an auto-ethnographic critical reflection methodology, this article describes our attempts to use course documents as tactical tools of resistance within undergraduate professional writing courses. Using introspection to examine how our positionalities and values shape the choices we make when constructing course documents, we advocate for scholars and practitioners of rhetoric and technical communication to engage in a sustained practice of critical reflection as part of developing inclusive and equitable pedagogy and classroom coalition building.
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Abstract
In this Methodologies and Approaches piece, I introduce the concept of professional critical consciousness (PCC). PCC combines professional consciousness and critical consciousness to form a workplace praxis centered on social justice. I describe PCC using work and classroom experiences and provide instructors with assignment ideas to promote PCC. By learning how to increase one's power and legitimacy in the workplace, technical communicators can use PCC in ways that are more intentional and socially just.
April 2024
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Abstract
Government leaders have called for messaging and prevention programs that target cannabis, which, in recent years, has been viewed more favorably in the public eye. In these efforts, technical communication scholars can make meaningful contributions, and as a start, this article presents a scoping review of three key areas in cannabis risk communication: physician/patient interactions, social media, and cannabis-related businesses.
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Abstract
This article explores how doctoral writers in interdisciplinary life sciences programs navigate genre-ing activities across multiple disciplines. In interdisciplinary environments, approaches to doing and teaching writing may benefit from a reimagining, particularly as findings suggest that writing at interdisciplinary boundaries is unsuited to apprenticeship models of pedagogy. I argue that meta-genre is a productive way of engaging with the destabilization of existing knowledge in technical communication in interdisciplinary spaces and of fostering interdisciplinary writing knowledge.
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The CCCC Outstanding Dissertation Award in Technical Communication, 2004–2022: Doctoral Research Topics, Methods, and Implications for the Field ↗
Abstract
This study extends the retrospective analysis of entries for the CCCC Outstanding Dissertation Award in Technical Communication (1999–2003) by Stuart Selber in 2004, focusing on the subsequent two decades (2004 to 2022), to identify the topical research areas and methodologies in technical and professional communication (TPC) via the winning entries of the award. Through descriptive content analysis of 29 dissertations and corresponding summary statistics, this study reports on TPC disciplinary emphases and growth based on the sponsoring institutions on these dissertations, featured topics and their research methods or methodologies, and projected implications for the field. Accordingly, this study reveals the state of TPC graduate research through the lens of the imminent award and what it means for doctoral researchers, their advisors, and programs.
January 2024
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Lessons of experience: Labor habits of a long-time, contingent online technical communication instructor ↗
Abstract
The COVID-19 pandemic made nearly every teacher and student online teachers and students in some capacity. This article presents a case study of an experienced, contingent technical and professional communication (TPC) instructor showing how she sets up, presents, and, most importantly, labors in her course for the benefit of her students and herself. This article ends with recommendations for other online TPC teachers and program administrators to support online TPC courses.
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Abstract
This article offers perspectives on adopting smart home technology into usability testing for technical and professional communication (TPC) courses. Usability is a valued skill for technical communicators. However, usability testing methods have their problems as pedagogical tools. Internet-of-Things (IoT) devices and Smart Home Technology (SHT) may offer instructors tools to overcome some of those problems. This article details advantages and concerns associated with using SHT for curricular usability testing.
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The Profession and Practice of Technical Communication The Profession and Practice of Technical Communication , by Yvonne Cleary, New York, NY, Routledge, 2021, 266 pp., $44.95 (paperback), $40.45 (e-book), ISBN 9781003095255. Publisher webpage: https://www.routledge.com/The-Profession-and-Practice-of-Technical-Communication/Cleary/p/book/9780367557379 ↗
Abstract
Click to increase image sizeClick to decrease image size Additional informationNotes on contributorsChristopher MaggioChristopher Maggio is an Assistant Professor of Humanities at the Massachusetts Maritime Academy, where he teaches first-year and technical writing. His research interests include storytelling and antenarrative theory and their applications to community-based writing. He recently co-authored an article for a special issue of 'Communication Design Quarterly' on community-engaged research.
October 2023
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ABSTRACTThis article engages with TPC scholarship that calls for increased attention to agency as distributed and interdependent. This study analyzes 320 postings in one online health forum to better understand how patients come together to collaborate with one another, distribute information, and make health decisions. I argue that viewing crowdsourced forums as agentive assemblages may help researchers explain both the agency of individual actors as well as the collective agency of groups over time.KEYWORDS: Agencyassemblagescommunityembodimentempowermentonline health AcknowledgementsThe author would like to thank Katherine Fredlund, Alexandra Russell, Elizabeth Lane, Bess Myers, William Duffy, Edward Maclin, Kimberly Hensley Owens, and Julie Homchick Crowe, as well as the two anonymous reviewers and the editorial staff at TCQ, for their kind and valuable suggestions on early drafts of this article.Disclosure statementNo potential conflict of interest was reported by the authors.Additional informationNotes on contributorsShanna CameronShanna Cameron is a Ph.D. candidate in the Writing, Rhetoric, and Technical Communication program at the University of Memphis. Her research interests include feminist theories and practices, digital rhetorics, and the rhetoric of health and medicine. Her work has also appeared in the Journal of Technical Writing and Communication.
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Deciphering Nested Literacies: A Case Study of Allosaurus Fragilis at the Smithsonian’s Deep Time Exhibit ↗
Abstract
The author proposes a model for reading material characterized by “nested” literacies to decipher complex information where literacy operates in enmeshed and unpredictable ways. A case study of a nesting Allosaurus fragilis illustrates how deciphering multiple interacting literacies can identify areas needing technical communication intervention. In this context, multiple literacies include the usual reconstruction of Allosaurus fragilis in museum displays, the public discourses surrounding the nesting Allosaurus, and the associated scientific literature.
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Abstract
I propose Multimodal Critical Discourse Analysis (MCDA) as an approach for understanding the discursive and material implications of technical documents in distant sites. I provide a historical vignette of MCDA and exemplify how technical and professional communication (TPC) researchers can critically engage with distant sites through MCDA by analyzing materials about GhanaPostGPS, a geolocation technology. I conclude by discussing limitations of MCDA – access to archives – and propose the creation of crowdsourced technical documentation archives.
July 2023
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Critical Approaches to Climate Justice, Technology, and Technical Communication Special Issue Introduction ↗
Abstract
This special issue amplifies the contributions of technical communicators working on climate justice initiatives across the Majority World. By Majority World, we refer not to a specific geography but to the conditions in which most of humanity lives: lacking economic, social, and/or political agency, and absent adequate institutional access to critical infrastructures. The articles in this issue make explicit the need for TPC scholars to rethink, update, and engage in spaces of environmental injustice.
April 2023
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Working to Resonate: Rhetorical Mapping of Disciplinary Stances about Technology, Risk, and the Brain ↗
Abstract
Our largest multidisciplinary problems outpace disciplinary training designed to reinforce boundaries. Using an interdisciplinary conversation about adolescent brain imaging, I argue that disciplinary stances (interdisciplinary, transdisciplinary) operate like rhetorical stases, helping diagnose where conversations build or diverge among experts. Because what constitutes interdisciplinarity is contested, mapping rhetorical features of each disciplinary stance stabilizes definitional debates by grounding interactions in specific discursive practices and offers technical communicators ways to facilitate and participate in stronger crossdisciplinary communication.
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Unofficial Vaccine Advocates: Technical Communication, Localization, and Care by COVID-19 Vaccine Trial Participants ↗
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This article reports on an interview-based study with COVID-19 vaccine trial participants (n = 40) and addresses three strategies participants used to localize vaccine communication for their communities: (1) presenting embodied evidence, (2) demystifying clinical research, (3) operationalizing relationships. These strategies contribute to understandings of embodiment, relationships, and localization in technical and professional communication (TPC). They also show how participants used TPC to resist dominant individualist approaches to health and to practice collective care.
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Abstract
This Methodologies and Approaches piece interfaces conversations about social justice pedagogies in technical and professional communication (TPC), Black TPC, and online TPC instruction to discuss the social justice affordances of Slack in online instruction. Drawing on our experiences using Slack within an online graduate course during the COVID-19 pandemic, we consider how Slack supports pedagogical community building and accessibility in online instruction before presenting a framework for assessing instructional technologies in terms of social justice.
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“Who Am I Fighting For? Who Am I Accountable To?”: Comradeship as a Frame for Nonprofit Community Work in Technical Communication ↗
Abstract
While entrepreneurship is a pervasive cultural concept, it is not universally applicable. Drawing on a year-long study with nonprofit workers, this piece articulates a frame for understanding technical and professional communication work within nonprofits rooted in comradeship, which privileges community needs, everyday people, listening, and solidarity across stakeholder groups. Such a frame offers a more nuanced understanding of how accountability frames the work of nonprofit employees and other stakeholders dedicated to social justice.
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Abstract
ABSTRACTThis article argues that game design can be used to teach design thinking within a pedagogy of making. It analyzes qualitative survey responses from 12 writing teachers who asked students to design social justice games and argues that games not only give students practice in design thinking but that, as multimodal, embodied systems, games can enact social theories and, as such, be a way for students to empathize with and design for wicked social problems.KEYWORDS: Computer-based learningcritical theorypedagogical theoryrhetoric of technologysocial theoryusability studies Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsRebekah Shultz ColbyRebekah Shultz Colby is a Teaching Professor at the University of Denver. She has co-edited The Ethics of Playing, Researching, and Teaching Games in the Writing Classroom and Rhetoric/Composition/Play through Video Games. She has published articles on using games to theorize and teach rhetoric and technical writing in Computers and Composition and Communication Design Quarterly.
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Abstract
In this article, I argue that the accelerated adoption of political technology during the COVID-19 pandemic evinces exigency for a rhetorically grounded framework to teach, research, and practice political technical communication (PxTC) as a sub-discipline. As a starting point, I use a rhetorical genre studies approach to identify political social actions that separate political communication technologies into four distinct genres: election, electioneering, constituent services, and punditry.
January 2023
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“I Do Think We Did the Right Things at the Right Time to Generate the Right Buzz1:” A TPC Framework for Public Events ↗
Abstract
To support collaborations between technical communicators and nonprofits, this article outlines a framework for composing public events. The article develops a technical and professional communication (TPC) lens for public events and then draws that together with a case study of a nonprofit’s strategies for their public event. Through this work, the article outlines a framework for organizing and managing public events that can engage challenging publics around complex information.
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Abstract
This article offers a theoretical intervention into the work on posthumanism in technical and professional communication (TPC), an intervention that encourages the field to recognize relationships between objects and users in different ways. Our intervention draws on the work of Deleuze and Guattari to reimagine how TPC tends to think about the concept of assemblage. We apply this other view in makerspaces, illustrating what it buys us for practice and theory in complex sociotechnical contexts.