Culture, Communication, and ICT for Development: A Caribbean Study

Deborah Dysart-Gale; Kristina Pitula; Thiruvengadam Radhakrishnan

doi:10.1109/tpc.2009.2035573

IEEE Transactions on Professional Communication Mar 2011

Culture, Communication, and ICT for Development: A Caribbean Study

Deborah Dysart-Gale ; Kristina Pitula Concordia University ; Thiruvengadam Radhakrishnan Concordia University

Abstract

Development projects in information and communication technologies may fail if local users perceive them as incompatible with existing work practices or cultural values. The present study examines cultural communication in the design of a prototype information-management system for the social service department of a developing Caribbean nation. The requirements-engineering process required communication within a culturally heterogeneous group of local and outside stakeholders. A capacity-building writing workshop sought to integrate the database into workplace practices. The experience highlights professional communication's role in mediating cultural difference and facilitating stakeholders' self-determination in the improvement of their work practices.

Journal: IEEE Transactions on Professional Communication
Published: 2011-03-01
DOI: 10.1109/tpc.2009.2035573
CompPile: Search in CompPile ↗
Open Access: Closed
Topics: professional writing
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Cited by in this index (1)

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Culture, Communication, and ICT for Development: A Caribbean Study

Abstract

Citation Context

Cited by in this index (1)

Cites in this index (6)

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