Abstract

This tutorial on how to teach report writing is based on the premise that decision-making is a complex process that derives from both rational and quasi-rational ways of knowing the world. The author defines quasi-rational to include consideration of hunches, intuition, and tacit knowledge often embodied in stories that have meaning to the decision-maker. Thus, report writing can be approached as a systematic evaluation of options available given goals and constraints, but also as an uncovering of the narratives that decision-makers see surrounding their own lives. The tutorial explains a course curriculum structured in three sections with the following goals and strategies: (1) helping students face personal or family decisions through a traditional decision-matrix process that also incorporates elements of rhetorical stasis theory, (2) using big case studies to reveal the interplay between rational and quasi-rational thought in decision-making, and (3) finding case studies in the students' local geographic regions in order to further explore this interplay. The paper concludes with a brief assessment of how the author's students responded to such a course

Journal
IEEE Transactions on Professional Communication
Published
2007-06-01
DOI
10.1109/tpc.2007.897619
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Citation Context

Cited by in this index (1)

  1. IEEE Transactions on Professional Communication

Cites in this index (3)

  1. IEEE Transactions on Professional Communication
  2. IEEE Transactions on Professional Communication
  3. Journal of Business and Technical Communication
Also cites 2 works outside this index ↓
  1. 10.1109/OFC.2005.192944
  2. 10.1038/443502a