Abstract

This article lays out some of the key issues driving organizations' increasing interest in enterprise content management (ECM). It then problematizes both the rhetoric that technology developers are using to sell ECM technologies to business leaders and the assumptions on which business leaders are basing critical technology implementation decisions. Finally, it argues why technical communicators must take action—through direct participation in the ECM discourse—to shift the rhetoric that is structuring the ECM debate and thus shaping the potential of the field of technical communication.

Journal
Technical Communication Quarterly
Published
2007-12-27
DOI
10.1080/10572250701588657
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Citation Context

Cited by in this index (15)

  1. Computers and Composition
  2. Journal of Technical Writing and Communication
  3. Technical Communication Quarterly
  4. Computers and Composition
  5. Communication Design Quarterly
Show all 15 →
  1. IEEE Transactions on Professional Communication
  2. Journal of Business and Technical Communication
  3. IEEE Transactions on Professional Communication
  4. IEEE Transactions on Professional Communication
  5. IEEE Transactions on Professional Communication
  6. IEEE Transactions on Professional Communication
  7. IEEE Transactions on Professional Communication
  8. IEEE Transactions on Professional Communication
  9. Technical Communication Quarterly
  10. Journal of Business and Technical Communication

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  1. Technical Communication Quarterly
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  4. The Information Management Journal
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