Abstract

Business and technical communication textbooks take two approaches to intercultural communication: an information-acquisition approach, which provides students with information about practices in other cultures and tips for using this information in communication transactions; and a case-study approach, which encourages students to engage in dialog about problems encountered in intercultural communication. Both models enable students to confront cultural difference, but neither approach provides the means for successfully negotiating this difference. A praxis model provides an alternative strategy which enables students to negotiate cultural borders in actual workplace settings. But this model also exposes students to conflict which inevitably accompanies intercultural communication.

Journal
Technical Communication Quarterly
Published
1996-10-01
DOI
10.1207/s15427625tcq0504_3
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Citation Context

Cited by in this index (10)

  1. IEEE Transactions on Professional Communication
  2. IEEE Transactions on Professional Communication
  3. Technical Communication Quarterly
  4. Journal of Technical Writing and Communication
  5. IEEE Transactions on Professional Communication
Show all 10 →
  1. Journal of Business and Technical Communication
  2. Journal of Technical Writing and Communication
  3. Journal of Technical Writing and Communication
  4. Technical Communication Quarterly
  5. Technical Communication Quarterly

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