IEEE Transactions on Professional Communication Mar 2011

Integrating Intercultural Communication into an Engineering Communication Service Class Tutorial

Han Yu Kansas State University

Abstract

Engineering programs in the US made notable efforts to develop students' intercultural competence, but they tended to overlook the teaching of intercultural communication. Technical communication teachers can fill this gap by addressing intercultural issues in the service class. This proposal faces challenges: the lack of class time, teacher training, textbooks, and teaching methods. To address these challenges, this tutorial uses various materials and genre-based instruction to integrate intercultural communication into the service class. This approach helps to raise students' intercultural awareness and sensitivity as they learn engineering communication genres. This tutorial may be used in service classes for other majors.

Journal
IEEE Transactions on Professional Communication
Published
2011-03-01
DOI
10.1109/tpc.2010.2099830
CompPile
Open Access
Closed
Topics
genre theory teacher development technical communication
Export
BibTeX RIS

Citation Context

Cited by in this index (3)

  1. Luo et al. (2024)
    The Effectiveness of a Technical Communication Module for Automobile Manufactur…
    Journal of Business and Technical Communication
  2. Räisänen (2020)
    The Use of Multimodal Resources by Technical Managers and Their Peers in Meetin…
    IEEE Transactions on Professional Communication
  3. Yu (2012)
    A Study of Engineering Students' Intercultural Competence and Its Implications …
    IEEE Transactions on Professional Communication

References (50) · 21 in this index

  1. (0)
    NASA's metric confusion caused Mars orbiter loss CNN
  2. andrews (2001)
    Technical Communication in the Global Community
  3. storti (1994)
    Cross-Cultural Dialogues 74 Brief Encounters With Cultural Difference
  4. HAGEN (1998)
    Teaching American Business Writing in Russia: Cross-Cultures/Cross-Purposes
    Journal of Business and Technical Communication
  5. hoft (1995)
    International Technical Communication How to Export Information About High Technology
Show all 50 →
  1. Thrush (1993)
    Bridging the gaps: Technical communication in an international and multicultura…
    Technical Communication Quarterly
  2. okudan (2008)
    Cultures and systems of thoughts: A preliminary investigation on implications for the des…
    Int J Eng Educ
  3. 10.1002/j.2168-9830.2006.tb00883.x
     ↗
  4. Tebeaux (1999)
    Designing Written Business Communication along the Shifting Cultural Continuum:…
    Journal of Business and Technical Communication
  5. Boiarsky (1995)
    The relationship between cultural and rhetorical conventions: Engaging in inter…
    Technical Communication Quarterly
  6. starke-meyerring (2008)
    Designing Global Learning Environments Visionary Partnerships Policies and Pedagogies
  7. 10.1080/0260293032000059621
     ↗
  8. del vitto (2008) (0)
    Cross-cultural “soft skills” and the global engineer: Corporate best practi…
    Online J Global Eng Educ
  9. 10.1109/FIE.1997.635977
     ↗
  10. grandin (2006) (0)
    preparing engineers for the global workplace.
    Online J Global Eng Educ
  11. Devoss et al. (2002)
    Teaching Intracultural and Intercultural Communication: A Critique and Suggeste…
    Journal of Business and Technical Communication
  12. WEISS (1993)
    “The Gods must be Crazy”: The Challenge of the Intercultural
    Journal of Business and Technical Communication
  13. Corbett (1996)
    From Dialog to Praxis: Crossing Cultural Borders in the Business and Technical …
    Technical Communication Quarterly
  14. 10.1177/1028315306287002
     ↗
  15. 10.4135/9781452231129.n6
     ↗
  16. hammer (1999)
    Intercultural Sourcebook
  17. chen (1998)
    a review of the concept of intercultural awareness
    On Human Communication
  18. Zahed et al. (2001)
    A conceptual framework for international Web design
    IEEE Transactions on Professional Communication
  19. lohmann (2003)
    georgia tech's strategies for preparing global engineers
    Proc Eur Soc Eng Educ Conf
  20. bosley (1999)
    Exploring the Rhetoric of International Professional Communication
  21. gerhardt (2002)
    Educating the global engineer: A program to promote study abroad, international exchanges…
    ASEE Annu Conf Montral QC Canada
  22. Amant (1999)
    When culture and rhetoric contrast: examining English as the international lang…
    IEEE Transactions on Professional Communication
  23. chaturvedi (2001)
    Global engineering in an interconnected world: An upper division general education cluste…
    ASEE Annu Conf Albuquerque NM
  24. 10.1109/IPCC.2006.320389
     ↗
  25. woolever (2001)
    Contrastive Rhetoric Revisited and Redefined
  26. Tippens (1993)
    Interculturalizing the Technical or Business Communications Course
    Journal of Technical Writing and Communication
  27. Matveeva (2008)
    Teaching Intercultural Communication in a Basic Technical Writing Course: A Sur…
    Journal of Technical Writing and Communication
  28. Miles (1997)
    Globalizing Professional Writing Curricula: Positioning Students and Re-Positio…
    Technical Communication Quarterly
  29. Matveeva (2007)
    The Intercultural Component in Textbooks for Teaching a Service Technical Writi…
    Journal of Technical Writing and Communication
  30. Amant (2005)
    A prototype theory approach to international image design
    IEEE Transactions on Professional Communication
  31. Subbiah (1992)
    Adding a new dimension to the teaching of audience analysis: cultural awareness
    IEEE Transactions on Professional Communication
  32. Anawati et al. (2006)
    Behavioral Adaptation Within Cross-Cultural Virtual Teams
    IEEE Transactions on Professional Communication
  33. MAYLATH (1997)
    Writing Globally: Teaching the Technical Writing Student to Prepare Documents f…
    Journal of Business and Technical Communication
  34. groll (2007)
    Undergraduate GEARE program: Purdue University's School of ME contribution to educating g…
    ASEE Annu Conf Honolulu HI
  35. Amant (2002)
    Integrating Intercultural Online Learning Experiences into the Computer Classroom
    Technical Communication Quarterly
  36. eljamal (2005)
    Gaining international competence: A multi-faceted approach to international engineering e…
    ASEE Annu Conf Portland OR
  37. gonzalez (2008)
    cross cultural issues on globally dispersed design team performance: the pace project exp…
    Int J Eng Educ
  38. andersen (2003)
    Cross-cultural and Intercultural Communication
  39. andrews (2001)
    Technical Communication in the Global Community
  40. Ding (2003)
    The Emergence of Technical Communication in China—Yi Jing (I Ching): The Buddin…
    Journal of Business and Technical Communication
  41. Warren (2002)
    Cultural Influences on Technical Manuals
    Journal of Technical Writing and Communication
  42. (0)
  43. (0)
  44. Artemeva (1998)
    The writing consultant as cultural interpreter: Bridging cultural perspectives …
    Technical Communication Quarterly
  45. ulijn (1996)
    International Dimensions of Technical Communication
CrossRef global citation count: 8 View in citation network → Build reading path →

Related Articles

  1. Prompt: A Journal of Academic Writing Assignments Jan 2026
    A Murder Most Technical: Gamification, AI, and Rhetorical Genre Studies in the Technical Writing Classroom ↗
    Justin Cook
    genre theory writing pedagogy service learning teacher development argument collaborative writing technical communication professional writing
  2. Pedagogy Oct 2025
    Contributors ↗
    modern rhetorical theory rhetorical criticism genre theory cultural rhetorics first-year composition writing pedagogy advanced composition creative writing writing across the curriculum graduate education two-year college service learning teacher development technical communication professional writing labor and working conditions archival research multimodality artificial intelligence literacy studies race and writing gender and writing disability studies literary studies editorial matter
  3. IEEE Transactions on Professional Communication Jun 2025
    Presenting and Making Relevant: Analyzing Teaching Assistant Perceptions of Writing in Statistics Using Semantic Frames ↗
    Ben Markey
    rhetorical criticism genre theory discourse analysis graduate education teacher development assessment technical communication professional writing
  4. Technical Communication Quarterly Apr 2024
    Navigating Genres in Interdisciplinary Life Sciences Doctoral Programs ↗
    Sara Doody
    genre theory writing pedagogy graduate education teacher development technical communication
  5. Journal of Technical Writing and Communication Jan 2024
    Conferences With the Engineers: The Innovative Pedagogy and Career of Sada Harbarger, 1884–1942 ↗
    Mike Duncan
    genre theory writing pedagogy teacher development technical communication literary studies