Journal of Business and Technical Communication Jan 2024

Digital Video as a Discussion Board: A Case Study and Collaborative Autoethnography of Experiences

Tiffany Avery Missouri State University ; Jessica Cody Missouri State University ; Katherine Griffiths Missouri State University ; Kristina Khodai Missouri State University ; Ashley Lenahan Missouri State University ; Maria Meluso Missouri State University ; Yudai Sanada Missouri State University ; Kayla Seabaugh Missouri State University ; Rhonda Stanton Missouri State University ; Emily Woodall Missouri State University

Abstract

This article presents a case study of an online class in technical and professional communication pedagogy (the teaching of technical and professional writing) that uses digital video technology for discussions. Because students in the class share their experiences using the video technology, the study uses a collaborative autoethnography framework to learn if the digital technology, Flipgrid, would enhance students’ experiences with discussions in an online class compared to their experiences with discussions on traditional discussion boards. Providing such exposure to a new technology tool can help students gain the confidence that is necessary for learning new technologies in the workplace. When the technology did not provide the hoped-for results after a few weeks, the class stopped using it, returning to the traditional discussion board in the learning management system, which can be more effective when teachers participate and organize students into small groups. Reflecting on what happened, students in the class collaborated on this article to share their experiences.

Journal
Journal of Business and Technical Communication
Published
2024-01-01
DOI
10.1177/10506519231199487
Open Access
Closed
Topics
qualitative research online writing instruction professional writing multilingual writers affect and writing

Citation Context

Cited by in this index (1)

  1. Stambler et al. (2025)
    Beyond Digital Literacy: Investigating Threshold Concepts to Foster Engagement …
    Technical Communication Quarterly

Cites in this index (6)

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    Journal of Technical Writing and Communication
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    Toward a Radical Collaboratory Model for Graduate Research Education: A Collabo…
    Technical Communication Quarterly
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    User-Centered Design as a Foundation for Effective Online Writing Instruction
    Computers and Composition
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    Technological Literacy: A Framework for Teaching Technical Communication Softwa…
    Technical Communication Quarterly
  5. Bourelle et al. (2017)
    Assessing Multimodal Literacy in the Online Technical Communication Classroom
    Journal of Business and Technical Communication
Show all 6 →
  1. Cook (2002)
    Layered Literacies: A Theoretical Frame for Technical Communication Pedagogy
    Technical Communication Quarterly
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CrossRef global citation count: 2 View in citation network →

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