Journal of Business and Technical Communication Oct 2007

Seeing and Listening: A Visual and Social Analysis of Optometric Record-Keeping Practices

Lara Varpio University of Ottawa ; Marlee M. Spafford University of Waterloo ; Catherine F. Schryer University of Waterloo ; Lorelei Lingard University of Toronto

Abstract

This article investigates the contribution visual rhetoric and rhetorical genre studies (RGS) can make to health care education and communication genres. Through a visual rhetorical analysis of a patient record used in an optometry teaching clinic, this article illustrates that a genre's visual representations provide significant insights into the social action of that genre. These insights are deepened by an insider analysis of the patient record that highlights how content analyses of visual designs need to be elaborated by contextual considerations. A combined visual rhetoric and RGS analysis shows that clinical novices learn to interpret the record's visual cues to safely traverse the complex requirements of this apprenticeship genre. The article demonstrates that visual rhetoric research can meaningfully contribute to the understanding of genres by presenting an enriched contextual analysis achieved by consulting with context insiders.

Journal
Journal of Business and Technical Communication
Published
2007-10-01
DOI
10.1177/1050651907303991
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Topics
rhetorical criticism genre theory discourse analysis teacher development multimodality
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  3. McNely et al. (2015)
    Contemporary Research Methodologies in Technical Communication
    Technical Communication Quarterly

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