Business and Professional Communication Quarterly Oct 2025

Transforming Internal Communication: Strategies for Engagement and Organizational Success

Nhan Phan

Abstract

This study explores the critical role of internal communication in driving employee engagement and fostering organizational success. By examining leadership communication, symmetrical communication, emotional culture, communication audits, and digital enablement, the research highlights actionable strategies for enhancing trust, alignment, and collaboration. Leveraging audits and digital tools, organizations can address communication gaps and strengthen employee-organization relationships. The findings contribute to a robust framework for sustainable internal communication, emphasizing inclusivity, transparency, and adaptability in dynamic work environments.

Journal
Business and Professional Communication Quarterly
Published
2025-10-23
DOI
10.1177/23294906251378735
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Cites in this index (7)

  1. Phan (2026)
    The Role of Positive Communication in Enhancing Educational Outcomes
    Business and Professional Communication Quarterly
  2. Phan (2025)
    Business Communication Research: Trends and Themes From Dual Bibliometric Analysis
    Business and Professional Communication Quarterly
  3. Phan et al. (2024)
    Fostering Teamwork Satisfaction in Competitive Project-Based Learning Environments
    Business and Professional Communication Quarterly
  4. Phan et al. (2024)
    Enhancing Educational Outcomes Through Strategic Guest Speaker Selection: A Com…
    Business and Professional Communication Quarterly
  5. Phan et al. (2024)
    The Impact of Company Field Trips and Representative Image on Students’ CSR Kno…
    Business and Professional Communication Quarterly
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  1. Young et al. (2014)
    Social Media Use to Enhance Internal Communication
    Business and Professional Communication Quarterly
  2. Jameson (2014)
    Crossing Public-Private and Personal-Professional Boundaries
    Business and Professional Communication Quarterly
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