Transforming Internal Communication: Strategies for Engagement and Organizational Success

Nhan Phan University of Economics Ho Chi Minh City

Abstract

This study explores the critical role of internal communication in driving employee engagement and fostering organizational success. By examining leadership communication, symmetrical communication, emotional culture, communication audits, and digital enablement, the research highlights actionable strategies for enhancing trust, alignment, and collaboration. Leveraging audits and digital tools, organizations can address communication gaps and strengthen employee-organization relationships. The findings contribute to a robust framework for sustainable internal communication, emphasizing inclusivity, transparency, and adaptability in dynamic work environments.

Journal
Business and Professional Communication Quarterly
Published
2025-10-23
DOI
10.1177/23294906251378735
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