Business and Professional Communication Quarterly May 2025

The Cure for Talking: Transactional Analysis and AI to Optimize Executive Communication

Lehlohonolo Makhabane Tabane

Abstract

This article presents “The Cure for Talking,” a pioneering conceptual framework that blends Transactional Analysis (TA) with Artificial Intelligence (AI), to produce a TA-AI Bot designed to optimize executive communication. Here, the medium of interest is written emails. The TA-AI Bot aims to change behavior through the reinforcement mechanism of repetition. The feedback system of the TA-AI Bot is designed to enhance users’ self-awareness and communication quality, that is, identification and shifting of ego states to approximate better communication; and recognition of rhetorical appeals that typify their exchanges with others. Validation of “The Cure for Talking” will require iterative research.

Journal
Business and Professional Communication Quarterly
Published
2025-05-28
DOI
10.1177/23294906251336720
CompPile
Search in CompPile ↗
Topics
multimodality artificial intelligence multilingual writers

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (6)

  1. Andrews (2025)
    Designing Business Communications in a Disrupted Workplace
    Business and Professional Communication Quarterly
  2. Moll (2025)
    Weakness? What Weakness? Self-Reflection in Business Communication in a Digital…
    Business and Professional Communication Quarterly
  3. Phan (2024)
    Conceptual Framework for Teaching Business Writing via Social Media
    Business and Professional Communication Quarterly
  4. Coman et al. (2024)
    Perceptions of Professionalism and Authenticity in AI-Assisted Writing
    Business and Professional Communication Quarterly
  5. Gallagher (2017)
    Writing for Algorithmic Audiences
    Computers and Composition
Show all 6 →
  1. Geisler (2004)
    How ought we to understand the concept of rhetorical agency? Report from the ARS
    Rhetoric Society Quarterly
Also cites 26 works outside this index ↓
  1. 10.4324/9781315518497-28
     ↗
  2. 10.1176/appi.psychotherapy.1957.11.2.293
     ↗
  3. Biggs A. Johnston S. Russell D. (2024). Leadership and communication: How to assess executive skills. Journal…
     ↗
  4. Demir R. (2015). Strategic activity as bundled affordances. British Journal of Management 26 125–141. https:/…
     ↗
  5. Evans S. K. Pearce K. E. Vitak J. Treem J. W. (2017). Explicating affordances: A conceptual framework for und…
     ↗
  6. 10.1093/acprof:oso/9780199664054.003.0012
     ↗
  7. 10.1145/1541948.1541999
     ↗
  8. Hartman J. L. McCambridge J. (2011). Optimizing millennials’ communication styles. Business Communication Qua…
     ↗
  9. Hollins Martin C. J. (2011). Transactional analysis: A method of analysing communication. British Journal of …
     ↗
  10. 10.1007/s10734-019-00387-3
     ↗
  11. 10.4018/978-1-4666-4916-3.ch003
     ↗
  12. 10.17705/1jais.00176
     ↗
  13. 10.1186/1748-5908-6-42
     ↗
  14. Noon M. (2018). Pointless diversity training: Unconscious bias new racism and agency. Work Employment and Soc…
     ↗
  15. 10.3139/9783446431164
     ↗
  16. Reeves J. (2016). Automatic for the people: The automation of communicative labor. Communication and Critical…
     ↗
  17. 10.4324/9781315203645-11
     ↗
  18. 10.31004/joe.v6i1.2990
     ↗
  19. 10.70064/mt.v3i1.966
     ↗
  20. Solomon C. (2003). Transactional analysis theory: The basics. Transactional Analysis Journal 33(1) 15–22. htt…
     ↗
  21. Southworth J. Migliaccio K. Glover J. Glover J. Reed D. McCarty C. Brendemuhl J. Thomas A. (2023). Developing…
     ↗
  22. 10.1108/JCOM-11-2019-0145
     ↗
  23. Vassilakopoulou P. Haug A. Salvesen L. M. Pappas I. O. (2023). Developing human/AI interactions for chat-base…
     ↗
  24. Vos J. van Rijn B. (2021). The evidence-based conceptual model of transactional analysis: A focused review of…
     ↗
  25. Zhang P. (2008). Motivational affordances: Reasons for ICT design and use. Communications of the ACM 51(11) 1…
     ↗
  26. 10.1016/0090-2616(85)90033-6
     ↗
CrossRef global citation count: 0 View in citation network →

Related Articles

  1. Assessing Writing Apr 2026
    Associations of adolescents’ argumentative writing scores and growth when evaluated by different human raters and artificial intelligence models ↗
    Deborah K. Reed; Sterett Mercer
    multimodality artificial intelligence multilingual writers
  2. Business and Professional Communication Quarterly Feb 2026
    Feedback-Only AI for Writing Instruction: A Constrained-Generative Tool That Preserves Authorship ↗
    Heidi Schultz
    writing pedagogy multimodality artificial intelligence multilingual writers revision
  3. Communication Design Quarterly Dec 2025
    Changing Coastlines: Interconnections Between Communication Design, Energy, and GenAI ↗
    Timothy R. Amidon; Casey McArdle
    multimodality artificial intelligence disability studies multilingual writers
  4. Written Communication Oct 2025
    Ownership, Accuracy, and Aesthetics: University Writers’ Perceptions of GenAI Poetry ↗
    Justin Nicholes
    multimodality artificial intelligence multilingual writers creative writing
  5. Journal of Technical Writing and Communication Apr 2025
    Synthetic Genres: Expert Genres, Non-Specialist Audiences, and Misinformation in the Artificial Intelligence Age ↗
    Brad Mehlenbacher; Ana Patricia Balbon; Ashley Rose Mehlenbacher
    genre theory multimodality artificial intelligence scientific writing multilingual writers