Follow the Leader? The Impact of Leader Rapport Management on Social Loafing

Chris Lam University of North Texas ; Kim Sydow Campbell University of North Texas

Abstract

To prepare students for the workforce, instructors of business, technical, and professional communication must incorporate team projects in their curriculum. However, both instructors and students have negative perceptions of team projects due to a variety of factors including team dysfunctions like social loafing. No prior study has examined the relationship between leader rapport management (LRM) and social loafing. LRM refers to the use of linguistic strategies to manage relationships between leaders and members. Therefore, we built and tested a model that examines the relationship between LRM and social loafing that is mediated by leader-member exchange and communication quality.

Journal
Business and Professional Communication Quarterly
Published
2021-09-01
DOI
10.1177/23294906211020427
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Cited by in this index (2)

  1. Business and Professional Communication Quarterly
  2. IEEE Transactions on Professional Communication

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