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5442 articles2025
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On the Intersectionality of Second Language Writing Research and Writing Center Practice: Facing Today’s Diverse Linguistic Landscape ↗
Abstract
Guest editors' introduction for The Writing Center Journal 43:3 (2025).
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Abstract
While one-to- one writing tutoring is often viewed as a supportive space for student writers, it can also reproduce racialized linguistic hierarchies that exacerbate anxiety for multilingual students. This article examines second language (L2) anxiety as a structurally induced emotional response to native-speakerism— the ideology that privileges white, Anglophone, native English speakers as the standard for language competence. Drawing from L2 anxiety research in applied linguistics and writing center studies, the article explores how native-speakerism influences multilingual students’ self-perception, interaction, and performance in L2 during one-to- one tutoring. It discusses the sources and dimensions of L2 anxiety across all four language domains—speaking, listening, reading, and writing—and argues that this anxiety persists even at advanced proficiency levels due to internalized linguistic deficit ideologies. By reframing L2 anxiety as a structural equity issue, the article calls for a more justice-oriented tutoring ecology and offers concrete pedagogical strategies and recommendations to help writing tutors recognize and respond to the often-invisible emotional labor multilingual students carry.
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Engaging Transnational Writing Assets in the Writing Center: New Pedagogical Directions for Supporting International Multilingual Students ↗
Abstract
This article argues for a shift in writing center pedagogy toward prioritizing transnational writing assets as the basis of our work with international multilingual writers specifically and every writer we encounter generally. While writing center scholarship has paid attention to the influences of language, cultural and rhetorical differences among native and non-native English speakers/ tutors in the writing center, much of this discussion has taken the “comparative” route rather than a “trans-d” (transnational) route with potentials to transform our engagements with scholars, students, and writers from other parts of the world. This IRB-approved research reveals that international multilingual writers possess unique knowledge of how writing works, influenced by their linguistic, cultural, and rhetorical competencies. These competencies function as transnational writing assets that participants willingly share with their writing consultants, providing an environment that encourages open dialogue about such transnational writing assets and that positions students as valuable contributors of knowledge about writing. The study concludes with recommendations that advance transnational writing dispositions as a transformative pedagogical approach in writing center work to enrich our interactions with writers from different parts of the world.
December 2024
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Abstract
If we but listen, we can hear a voice from the grave—Jacques Derrida’s mournful lamentation: “There is no longer, there has never been a scholar capable of speaking of anything and everything while addressing himself to everyone and anyone, and especially to ghosts. There has never been a scholar who really, and as scholar, deals with ghosts” (2006, 12), a scholar who “does not believe in the sharp distinction between . . . the living and the non-living” (12). But, then, as if in response, we witness the apparition of just such a scholar: Stuart J. Murray, the author of The Living from the Dead, who very much is dedicated to the ethical project of attending to those dead who continue to haunt the living. Indeed, the book’s cover features a spectral image, entitled “Ghost,” as it were, conjured by artist Si Lewen. As well, the very title of his work renders the “sharp distinction” between “The Living” and “The Dead” porous, quixotically indistinct, as signified by the unattached and unhinged preposition “from.” That is, the title does not announce that Murray intends to distinguish the living from the dead, nor separate the living from the dead, nor identify the living from the dead—in some categorical, decisive demarcation. Rather, Murray’s use of the preposition “from” might conjure—instead, a Derridean sense of a “borderline”—a relation marked by différance between the living and the dead. Etymologically derived from an Old English preposition, “denoting the distance, absence, or remoteness of a person or thing in fixed position” (OED)—in time or space, from evokes Derrida’s neologism. “Différance as temporization [time/deferral], différance as spacing [space/difference]. How are they [time/space],” Derrida queries, “to be joined?” (1991, 61). Murray’s syntactically incomplete phrase suggests that the living and the dead are conjoined in a relation of interminable deferral and indeterminable difference, entangled in a fluxed, symbiotic—parasitic, even—relation.Much more could be said on this t(r)opic of deferred presence (and much more, indeed, of parasitic consumption and carnophallogocentrism), but to our immediate point, as Murray’s work entreats us to consider, there is much to learn in conversation with the dead; and indeed, it is our ethical responsibility—burden, even, as he remarks—to “hearken” to their voices. Murray’s The Living from the Dead undertakes this burden, listening to “the dead, the dying, the dispossessed” (1), endeavoring to articulate “[u]nder what conditions might we hearken those dead who summon us, and exhort us, perhaps to reckon with our unspeakable complicity in their deaths” (1), while offering the following caveat: “These pages, which arise in care of such summons, exhortations, and calls to reckoning neither speak for nor as the dead, the dying, or lives lost” (1), for as he will reveal in his refrain, speaking for or as amounts to an unethical co-option, a resentencing to death of the dead and dying.Murray describes his work’s writing “something akin to thanatography” (1), which is through and through a rhetorical enterprise, necessitating an attunement to and with biopolitics’ “speech/acts and its tropological constitution of subjects, political identities, and lives lived” (10). That is, as Steven Mailloux has argued elsewhere, tropes are rotated in order to “rotate the troops” (1993, 299). Tropes, troops; life, death. Much is at stake.The subtitle of the book, Disaffirming Biopolitics, foregrounds Murray’s argument: that attending to these voices, to the dead, requires a certain disaffirmation of biopolitics, a disaffirmation of “a politics ostensibly devoted to life (bios)” (1), to the production of “life,” which is “governed by increasingly autonomous efficiencies and economies of scale, through techno-administrative mechanisms that include systems of surveillance, segregation, health and welfare regimes” (2), as well as “through education, . . . law, biomedicine, and popular culture, too” (2). The production of “life” instantiates itself by way of a “sacrificial economy” (5) that necessitates letting die (1), even “acceler[ating] or mand[ating]” (2) death. In short, “[b]iopolitics kills, albeit indirectly and in the passive voice. It lets die in the name of life. This book begins here in the care of deaths disavowed—rather than from life’s sacred vows and avowals” (1).Murray undertakes his thanatographical critique of biopolitics with an introduction, four chapters, and a concluding “refrain.” Through the use of case studies, examining sacrificial economies that mobilize tropes/troops, Murray listens to those—dead and dying—who are “let to die,” according to the rhetorics and logics of bioethics, as employed during the COVID-19 pandemic, by suicide terrorism, during the hunger strikes of California prisoners, during legal cases of “untimely” deaths of young children, and surrounding the technologically distributed, videotaped death of a disabled Black man. Each case study is situated within a rhetorical framework, and—as ever—critically foregrounds Murray’s own burden of “using,” for analysis, for his evidentiary purposes, these very “precious perilous bodies in sickness and suicide; in hunger, subjects of medico-legal power, of time and race and technology” (161). “My ‘uses’ are abuses,” he admits, “notwithstanding my intent” (161). This confession, which seeks no absolution, confirms, yet again, our/his irredeemable and “unspeakable complicity” in the violence of letting die (1).The stakes are grave, indeed, in Murray’s thanatographical critique—politically, ethically, and rhetorically, which remain, in refrain, indistinguishable, one from the other. In the face of “unconscionable state violence,” “the revivification of nativist nationalisms and racisms,” “merciless neoliberal governments and burgeoning authoritarianisms; and most recently, a deadly global pandemic”: “We live and die today on a knife’s edge of disaster” (1–2). Yet, the most devasting cut of his critique comes, on refrain, as an interrogation into his, my, our, individual and collective complicity in all. Once more, there is no option of good conscience, nor of absolution, although there remains “the future-to-come” (148). This should give us pause, to “wait abidingly” (148)—and should inspire a certain, disaffirming vigilance. At the gravest point, The Living from the Dead is a powerful, ethical invocation; a lyrical, performative provocation—and a promising, futural conjuration.Murray begins his rhetorical investigation citing Foucault’s halting attempt to “define” “biopolitics,” as worked through during a lecture at the College de France in 1976, where Foucault postulates that “one of the greatest transformations political right underwent in the nineteenth century was precisely that, I wouldn’t say exactly that sovereignty’s old right—to take life or let live—was replaced, but it came to be complemented by a new right which does not erase the old right but which does penetrate it, permeate it. . . . This is the right, or rather precisely the opposite right. It is the power to ‘make’ live and ‘let’ die” (qtd. in Murray 3).Murray astutely notes that Foucault’s description of this “epochal transformation” of power can be articulated only in the passive voice, and Murray argues that this is Foucault’s only grammatical recourse precisely because this new right somehow manifests “seemingly by no one, or nothing, and yet in the name of an incipient ‘life itself’” (3). However, Murray continues, although this new right is, in contrast to sovereignty’s supreme agency, “decentralized and reticulate” (4), the grammar of liberal humanism has “become a great biopolitical ruse” (4), propagating the continuing illusion “that I freely choose and choose the very conditions of my own choosing—a grammatical ‘I’ propped up in its delusional sense of rationality, autonomy, and enlightened agency. An entitled ‘I’ through which ‘life itself’ would speak” (4).This grammatical habit—like Nietzsche’s worn coin in “On Truth and Lying” (1989, 250)—remains, circulating in this sacrificial economy as zombie currency: the illusion of individual sovereignty. This “lie”—supported and reproduced by “a mobile army of metaphors, metonyms, anthropomorphisms” (250)—further belies that “the object of that [new] power, its site of application, is not a singular body to be disciplined or punished. Biopolitics makes live and lets die en masse. No longer concerned with given individuals, it is applied systemically on—and constitutes—particular ‘populations’” (Murray 2022, 4). Further, still, Murray maintains, not only is the grammatical “I” a rhetorical invention, but “life itself” is, also. That is, biopolitics mobilizes “a tropological regime that fabricates a vital ‘truth’ from which all else seems to follow” (3). This “truth” belies a so-called “concrete biological body,” which incarnates a trope of a “most disincarnate, sacred, or transcendental notion,” which is “neither given nor natural” (3). The Living from the Dead “surfaces” these mobilizations of metaphors—the tropes of “life itself” (14).Disaffirming biopolitics’ tropological moves is in response to scholars who advocate an “affirmative” or “democratic” biopolitics, who proffer a “kinder, gentler” biopolitics (12). Yet, as Murray convincingly argues, “to affirm is the performative speech/act of a (neo)liberal political subject and iteratively both relies on and shores up a problematic underlying ontology” (12). In this way, citing Nancy Fraser’s criticism, such affirmative attempts, therefore, do not “disturb,” but rather reify “the underlying social structures that generat[ed]” the very injustices, which we are interrogating and asking to be held accountable (12).Disaffirming, in contrast, is a thanatographical endeavor—a rhetorical one: “To critique is not to judge the truths or lies of biopolitics (it proclaims both), or whether it is good or evil (it can be both); rather, critique would pursue rhetorical questions concerning the conditions in and by which such statements could be voiced, circulate, and recruit desiring subjects as agents of the biopolitical apparatus” (13). In this way, “[t]o disaffirm is a devastating undertaking. It is not self-righteously censorious, neither a disapprobation nor a condemnation issued from a posture of moral superiority or a secure sense-of-self. . . . Instead, it would turn its gaze inward to reckon with my collusion and complicity in systems that let die in the name of my own livingness” (18). And, would amount to—if not a burial of the liberal, humanistic subject, certainly “a mortification of this subject, ‘I,’ who writes—here” (19).And then, what remains of The Living from the Dead is its refrain. After careful exegesis of the case studies, themes repeat. What remains, like a refrain, which repeats, remains. A refrain, etymologically, also carries the signifying saturation of the sense of “burden,” which Murray carries with him in his thanatographical study. As chorus or burden, Murray’s refrain through the book is to amplify, in its repetition, like a death dirge, the incalculable, immeasurable ethical burden that “we,” that “I,” that “he,” the author, carries as the ethical obligation in the face of the recognition of our own complicity in the letting die, in the knowledge that our, my, his, very living is at the purchase of the disavowal of so many deaths, the disavowal of all whom “we”/“I” have let die in this sacrificial economy (see also 171).Yet we must lend our ear. The responsibility to “hearken” to, address, and dialogue with “the dead, the dying, the dispossessed” (1) (“however fictively” [144]), however rhetorically, however lyrically, Murray argues, necessitates the use of apostrophe as a non-co-optive, non-cannibalizing trope. Through a careful explication of the distinction between the tropes of apostrophe and prosopopoeia, Murray makes clear that the latter, prosopopoeia, speaks for and as the dead—a making present, as a projection of the addressor, and, as such, is “the master trope of biopolitics,” “whether expressly in the service of making live or letting die. It is a voice that impatiently projects the response it wishes to hear. It refuses to wait; inattentive, it willfully mistakes the echo for origin” (145).In contradistinction, apostrophe attends to a nonpresent absence (144), and eternally awaits a response—an impossible response, because the “impossible possibility of the reply ontologically precedes the call, and calls-forth that call, hearkening in advance: the apostrophe is summoned (by the absent addressee), the apostrophe in turn summons, and we tarry in this space. The address is always in the eternal return of this refrain” (145).And the address, “if we seek possibilities for a critical response that might disaffirm biopolitics,” requires a different “rhetorical register” (145). Hence the apostrophic address, the address summoned by the absent addressee, requires the “mortification” of the liberal human subject, perhaps summoning a sort of sacrifice of “letting die.” In this impossible space, unmoored from “our liberal subjecthood” and the illusion of agentic sovereignty, Murray takes up the (un)timely question: How then? What now? How might “we” proceed ethically (19)? In this concluding chapter, Murray faces the impossible, ethical injunction: How, then, to “deal” with these ghosts—with all these dead and dying with whom I have some complicity—by my very “livingness”? He turns/tropes his thanatographical eye from other systems to himself—to the very act of writing about the dead, about those lives that have been allowed (accelerated or mandated) to “let die.” The repetition is palpable. The lament has a corporeal texture. One feels the weight of corpses; the burden is heavy. This grave acknowledgment, however, is not cause for despair—but rather hope; here for a future-to-come, for a new way of being—for a new relation between the living and the dead.Murray suggests that there is a rhetorical, ethical responsibility to hearken to, to address—in a mode of call-and-response. How, then? Murray, thus, queries: might “we” (as tentatively as he inscribes such a collective), alternately, “gather around the impossible possibility of death, rather than life itself—a thanatopolitics rather than a biopolitics” (170)? Murray explains (and I realize I am quoting him heavily, but his prose is so gorgeously citation-worthy): “We must not think that by saying yes to ‘life,’ one says no to power and to death; on the contrary (to continue borrowing on Foucault’s phraseology), one tracks along the course laid out by the general deployment of biopolitics. And yet, in the sanctimonious affirmation of my ‘life,’ biopolitics demands that I say No to death, that I possess my life by locating death elsewhere, producing it there clandestinely, outsourcing it, as the condition of my living-on” (171).Speaking yes to life or yes to death, indeed, presumes that one can address such, and—to our purposes—presumes that one can, in present circumstances, “own” one’s own death, where nothing could be further from the “truth.” To speak the “truth” would acknowledge that “we ourselves are stuck in the universal contexts of death and cooperate with the death industry” (Sloterdijk 1987, 203). And this is where Murray resurrects the ancient Cynics, who acknowledged “the death-warranting of our established order. They refuse[d] to uphold the broken liberal contract, its ‘free speech,’ its false equalities” (175). Rather, they called for a “life which is radically other” and which “itself responds to—perhaps it has hearkened—death’s address” (175).By way of explication, he conjures Foucault’s late work on Cynic philosophy, as “a sort of parallel history to Western philosophy” (165). That is, Foucault contrasts the philosophical impulses as advocated by Plato’s with that of Plato’s In the the to is with a much relation to the as articulated in the Murray explains the of the the on the of an ethical relation to as a the manifests itself a and of in to the body the that we Western philosophy, and liberal In the in contrast, “the relation to itself . . . not on the care of the . . . but on the care of life (bios)” within Cynic contrast to the and of life within biopolitics rhetorical the or by which I my life and to it rather as by of as by a reply to that It does not speak it lives it. . . . a new to the of to say the (Sloterdijk 1987, It responds to the with “a dialogue of and An disaffirming mode of a mode of of of that one’s life and one’s one is or has one is to live or let to or of the has been a by scholars in our as in a to on Foucault and the of the to speak to speak and to speak The has a and history within the rhetorical (see and but of is the to to as is on the and rhetorics have their to critical This is a by who Foucault’s of power, and who argues that that we will or those that do not sense within the of or is, then, not in the according to much as it is an a The mode of thus, this critical as that up the possibilities for or of the of the to that have in that him his life, but he articulated a of that could one’s mode of one’s mode of death. the of the no such are or even even if we this Murray, in refrain, Cynic philosophy, the no no of an no but it us to still, on refrain, are the remains, the of remains, and the “burden,” or ethical to to Derrida has the work of attending to remains, to remains that do not remain, as the the impossible nonpresent absence that renders all thus, the for what I the (qtd. in 1987, in order to acknowledge that which the How to the of How to the work of our complicity in the systems of How to to the remains, to our complicity with injustices, in order to into the of the to address—in Derrida’s a and of a responsibility for This is what Murray is a scholar who deals with who to address, who for a of “life” that in one’s relation with the living and the ethical relation that would disaffirm our biopolitical regime and would not just an other life, it is an other in which an other death will one be (175). This is his this is what remains.
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Abstract
ABSTRACT What does it mean to have and maintain a position of integrity when reasoning and arguing in a series of different kinds of dialogues? When participants in a critical discussion fail to reach an agreement on the rational merits of their response to a practical problem, they may remain hopeful of reaching a compromise solution in a negotiation dialogue that they perceive as the most rational one that is socially feasible. This article considers whether one’s commitments can be managed in such a way as to preserve the integrity of one’s position across these dialogues. After all, in compromise formation practical concerns may interfere with epistemic ambitions, and one may have to trade away what was deemed essential to one’s position in critical discussion. Conversational integrity is maintained when one’s position is sufficiently transparent, stable, inclusive, and authentic. These characteristics may provide guidance for those involved in political dealmaking.
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Abstract
AbstractIn this paper, I examine argumentative strategies that social movements can follow to counter hate speech. I begin by reconstructing the disagreement space of the abortion debate in Argentina as a polylogue, identifying the protests of the social movement Pañuelos verdes as argumentative contributions. I then describe two different forms of hate speech used in response to the movement’s protests. I argue that hate speech discredits the position of Pañuelos verdes in the abortion debate and depicts their protests as social threats. Subsequently, I discuss three argumentative strategies that social movements can implement to address hate speech: arguing with hate speakers; advocating for a dialogue with restrictions; and opting for argumentative disobedience. Arguing with hate speakers aims to make hate speakers retract hate speech by exposing the undesirability of using hateful messages in argumentative exchanges. Advocating for a dialogue with restrictions aims to impose limited bans on public speech in order to ensure equal participation of arguers in argumentation. Finally, I propose the notion of argumentative disobedience to describe communicative responses to hate speech that aim to bring bystanders in line with the position of social movements in public debates.
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Abstract
American Kairos: Washington National Cathedral and the New Civil Religion by Richard Benjamin Crosby speaks to multiple areas within rhetorical studies, particularly for researchers interested in U.S. religion and politics, spatial rhetorics, presidential rhetoric, and kairos as a multilayered concept.Crosby is Professor of English at Brigham Young University and has published extensively on race, politics, and religion. American Kairos fits well within his previous work analyzing Mormon, presidential, priestly, prophetic, and civil religious discourse. As he mentions in the preface, some of the archival research for this book took place during his doctoral studies at the University of Washington.Rather than a straightforward rhetorical history or close reading of the cathedral, American Kairos analyzes several rhetorical dimensions of the building's relationship to civil religion in the United States. The book's attention is thus split between two theses. As Crosby states early on, “The main argument of this book is that American Civil Religion, the implicit system of values, ideals, rituals, traditions, and symbols that lend shape and meaning to our citizenship, has never been properly imagined, and that, as a consequence, the nation's past is haunted by ghosts that presently grow louder and more violent” (xii). This set of claims sits alongside what this reader takes to be the overarching rhetorical claim of the book, which appears in the introductory chapter: “The Cathedral Church of Saint Peter and Saint Paul—also variously named the Cathedral at Washington, Washington Cathedral, Washington National Cathedral, or the National Cathedral—is one the of the great, unknown rhetorical triumphs in the history of American religion. Without government mandate or public vote, it has claimed its role as America's de facto house of worship” (6). The two lines of argument surface in each chapter in some form, although they do not fully overlap.American Kairos is structured in an unorthodox manner. It is comprised of eight chapters, not including the introduction and conclusion, and split into two main sections. The first section explores the history and idea of the cathedral as it was conceptualized by prominent figures in its development, including Pierre L'Enfant, Henry Yates Satterlee, Francis B. Syre, and Mariann Edgar Budde. The second section examines the cathedral's “public space,” that is, its most well-known speeches and symbolic artifacts. This section begins with a close reading analysis of the cathedral's symbolism and spatial rhetorics by drawing on the theologically driven architectural vision of Philip Hubert Frohman, who served as the cathedral's principal architect from 1921 to 1972. It then moves into three chapters dedicated to major speeches delivered at the cathedral. The first analyzes Martin Luther King Jr.’s final Sunday sermon, “Remaining Awake through a Great Revolution,” given five days before his assassination in Memphis, Tennessee. The next contrasts the speeches of George H. W. Bush, who dedicated the cathedral in 1990, and George W. Bush, who offered pulpit remarks for the National Day of Prayer and Remembrance following the 9/11 terrorist attacks. Closing the trilogy is a chapter dedicated to the 2014 address of Cameron Partridge, an openly transgender Episcopal chaplain, and the 2018 interring of Matthew Shepard's remains within the cathedral, each highlighting the institution's role in promoting LGBTQ+ causes.Drawing liberally from the chapter on Dr. King, Crosby links various elements of the National Cathedral's rhetorical life to the concept of kairos. Building on James L. Kinneavy's theological work, Crosby defines kairos as “not just a moment; it is . . . an opening into what is truly real” (23). For Crosby, American kairos comprises “a sacred space wherein citizens could be moved by their experience of the country's heroes, deeds, and ideals, a space wherein citizenship becomes a holy practice” (23). One of the limitations of this book is that it does not offer precise definitions for these constituent terms—holy, religion, sacred, etc.—and thus does not fully articulate what separates “civil religion” from “religion” proper. By drawing on a wider and more critical literature on the intersection of faith, politics, religion, and society via the work of thinkers like Talal Asad, William Cavanaugh, David Bentley Hart, Kyle Harper, Stanley Hauerwas, Oliver O'Donovan, Richard Neuhaus, Charles Taylor, or Joseph Massad, the book's claims regarding kairos and the cathedral might have delineated those concepts more sharply. Regardless, Crosby robustly identifies fractures and inconsistencies within American civil religion and shows how those divisions manifested within the cathedral's rhetorical career, concluding the book with a call for the United States “to imagine itself at the helm of something unique . . . by throwing out all notions that we are a nation with a distinct religious or ethnic past. From there, we will find that we remain as rich as ever in the raw materials of civil-religious potential” (233).Along the way, the book makes several notable academic contributions. First, it provides a first-rate close reading of the National Cathedral itself. Chapter Five, which synthesizes scholarship on spatial rhetorics with Frohman's “fourth dimension” approach to ecclesial architecture that prioritizes “an experience in which the worshipper loses all sense of time and space and becomes co-present with God,” is a major contribution of the book (144). It offers a useful guide for scholars who seek to understand the sacred as it intersects the rhetoric of space and place. Second, the first section of the book offers a fascinating history of the National Cathedral as a rhetorical site, perhaps providing a roadmap for future scholarship that seeks to perform a similar diachronic rhetorical analysis of a specific monument, building, or public space. Third, Crosby's meditations on kairos, particularly in the preface and introduction, offer an insightful and interdisciplinary take on an oft invoked and potentially ambiguous rhetorical concept. Additionally, the book does a good job of situating its criticism of the chosen rhetorical artifacts within their articulatory and civil religious contexts by referencing the cathedral archives and other primary sources. American Kairos is, if nothing else, a work of patient and extensive research that models the best practices of public address scholarship.That said, the book has several areas where it could be stronger. First, the overall structure confused this reader. Perhaps because of its patient composition, the chapter sequencing can jump across historical eras and arguments, making important throughlines between chapters difficult to identify beyond general themes. While beginning with L'Enfant's dream of a national church makes sense chronologically, the result is that the book begins with a detailed, contested history of a rhetorical institution across multiple chapters without fully establishing from the start the rhetorical dimensions of that institution. One of the casualties of this organizational design is that a sustained rhetorical analysis of the National Cathedral's relationship to other spaces in the District of Columbia as they exist today is not provided. This absence seems all the more striking given Chapter Three's focus on anti-Catholic attitudes among nineteenth century Protestants. This chapter could have been expanded by discussing the proximity of the National Cathedral to a major center of Catholic life in the United States—Maryland and northeast Washington D.C.—epitomized by the Catholic University of America (established 1887), which boasts its own cathedral on a rival hill a mere five miles away (The National Shrine of the Immaculate Conception, consecrated in 1920). That this information is left out seems like a missed opportunity.Second, the wide-ranging organizational structure leads to an attenuated sense of context at times across the book. For example, Chapter Four's discussion of Mariann Edgar Budde, the cathedral bishop since 2011, references several controversies related to President Donald Trump along with McCarthyism, xenophobia, immigration, and standards of civic dignity over the span of three pages. Chapter Three does not reference any anti-Catholic invective from Protestant pulpits prior to the nineteenth century or any of the significant criticisms of liberalism, democracy, and the United States offered by the Vatican during this era. Chapter One describes L'Enfant's vision of a “Great Church for National Purposes” that would be “assigned to the special use of no particular Sect or denomination, but equally open to all” (48–49). Crosby returns to this description in later chapters, even asking, “Was L'Enfant's church supposed to be Christian?” (122). The book would have benefitted from a more thorough explanation of what a non-Christian church would look like and what would differentiate it from another kind of religious gathering. As these brief examples illustrate, while the book ably analyzes the rhetorical figures it selects, it sometimes struggles to capture key elements and the full complexity of the broader context, which may in part reflect the book's ambitious scope.Finally, a main contention of American Kairos is the polemic assertion that “we have never had a coherent civil religion” (230). Likening the National Cathedral's attempt to embody American civil religion to “a charioteer holding the reigns of wrangling horses” (143), Crosby laments the cathedral's serpentine history and mishmash of iconography as “brilliant but unsettling and perhaps nonsensical” (163). Crosby proposes a view of the National Cathedral as an embodiment of a new civil religion: I imagine his [L'Enfant's] church as a place of ritual and memorial, yes, but also a great center of civic education where students and citizens come to study, debate, and celebrate the rights, responsibilities, and implications of their citizenship, including the responsibility to atone for past sins. To this end, such a church might also host schools and libraries, symposia and debates, artists and scholars in residence, and of course great speeches and civil-religious sermons (229).To this reader, this description sounds a lot like a university—an educational institution with many departments that is focused much more on here than the hereafter—and less like a church, mosque, temple, or synagogue. An alternative reading of the “incoherence” of American civil religion as embodied within the life of the Washington National Cathedral might find that its contradictions reflect democracy, in all its messiness, itself. In that sense, it would be difficult to find a building that more perfectly encapsulates the full range of the American experiment than the National Cathedral in northwest Washington D.C.In conclusion, American Kairos: Washington National Cathedral and the New Civil Religion is an insightful book that deserves to be on the shelf of any serious scholar of political rhetoric, civil religion, and religious discourse in the United States. It merits a readership that, like the cathedral itself, seeks to chart a path forward in divisive times.
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Communicating the Other Across Cultures: From Othering as Equipment for Living, to Communicating Other/Wise ↗
Abstract
Communicating the Other Across Cultures by intercultural communication scholar Dr. Julia Khrebtan-Hörhager is a compelling read about how master narratives perpetuate cultural othering discursively, visually, and materially. The author notes that the crux of cultural othering is a systemic and reoccurring process of prioritizing histories with a “capital H,” “written and communicated by the powerful of the world” (e.g., colonizers, enslavers); this, in turn, socially constructs the Other (5). In these, the Other is routinely shown “as unworthy, primitive, barbaric, threatening, even subhuman” (2). In response to such master narratives, the latter half of the book examines how minoritized groups employ resistive rhetoric, specifically through exposure and empowerment, to disrupt oppressive systems and foster social change. The author refers to this process as “communicating other/wise,” which she coins as a “discursive strategy against Master Narratives that perpetuate cultural othering and an alternative epistemology of learning with and from the Other, of gaining awareness and eventually wisdom with regard to Self and Other” (14). Tracing types of rhetorical othering through case studies in the United States, Russia, and Western European countries, the author utilizes a cross-cultural approach and Kenneth Burke's concept of “equipment for living,” which Khrebtan-Hörhager extends to visual and material rhetoric.Communicating the Other Across Cultures is divided into two parts: “Cultural Othering as Equipment for Living” and “Communicating Other/Wise.” The first three chapters demonstrate the embedded nature of cultural othering through verbal, visual, and material artifacts, showcasing how cultural othering is a communicative phenomenon that has no borders. The last three chapters focus on how communicating other/wise is a powerful, subversive tool for the Other to tell alternative stories and conclude by pointing to the necessity of studying cultural othering across disciplines.Chapter 1 offers a comparative study of verbal othering in master narratives through different geopolitical locations. The author argues that the Other is discursively constructed, maintained, and normalized in literary works through binaries, which often endorse Eurocentric values and whiteness. An example of this is Mark Twain's The Adventures of Huckleberry Finn, where the racialized good and evil binary emerges as Finn “thinks of himself as a sinner who will go to hell for his choice of not betraying fugitive slave Jim” (25). Twain's characters point to the idea that Finn should not care for Jim's wellbeing, furthering the justification of slavery and colonialism as a U.S. master narrative. Ultimately, this institutionalizes stigmas and reifies oppressive binaries. The Other is characterized as nonhuman and undeserving of inclusion and equality.Chapter 2 focuses on how visual culture transcends certain discursive boundaries, contending that images are powerful as they “demonstrate to us who matters, who does not, who exists in the center, and who struggles on the margins” (67). A significant component of visual othering is through cinematography, which greatly contributed to Nazi Germany's propaganda, supported the National Socialist regime, and justified the Holocaust. For example, the famous 1940 documentary Der Ewige Jude (The External Jew) portrays Jews as an unsanitary pest and “compares them [Jews] to rats, and reminds the audience that rats need to be killed for reasons of public health and safety” (106). Such visuals have the potency to intensify othering of Semitic peoples across geopolitical locations, solidifying ideological and national understandings of the Other.Chapter 3 looks at the relationship between material rhetoric—such as monuments, architecture, and memorials—and cultural othering. The author underscores the importance of attending to artifacts as they “contribute to the creation of a certain worldview that includes our national identities, our heroes, our role models, and our aspirations,” resulting in the lack of representation and even misrepresentation of the Other (111). The nationalist narrative is evident in the Mount Rushmore National Memorial, which celebrates several of America's Founding Fathers, communicates a superior national identity, and upholds patriotism. Mount Rushmore National Memorial especially ignores the United States’ involvement in Indigenous genocide and displacement by depicting the American Dream and freedom as available to all. The author argues that this is a form of strategic othering, a “convenient ideology of the (non-[w]hite, non-Christian, non-male, non-European, non-powerful) Other” (123). Utilizing material artifacts to distort history absolves white guilt and upholds white supremacy.In chapter 4, Khrebtan-Hörhager highlights a collection of alternative stories across the United States, Russia, and Europe that does not reify master narratives but instead exposes and empowers the voices of the Other. Prominent Russian writer, poet, and critic Nikolay Nekrasov, for example, used his works to critique war and suffering—an opposition to Russia's worldview and imperial expansion. As the author posits, writing Other/wise “is about listening to and learning from Other narratives, even if they clash with our existing worldviews and discredit our heroes and role models” (164). Communicating other/wise is a critical tool for reimagining spaces that include perspectives of the voices often silenced, erased, and hidden.Chapter 5 explores visuality through the lens of the Other. A striking example is the artwork Cloud Madonna, which shows a woman of color carefully and intimately carrying a melon while carrying water on the top of her head. The author posits that this portrayal is supposed to contrast Indigenous women's innate and generative connection to the land with a Christian nationalist perspective of the white madonna, who is “primarily defined through her relationship to baby Jesus” (223). Visualizing the Other is rooted in critiquing essentialized identities created by master narratives, which “teach us to see things differently; provide a new look on beliefs, norms, and values; and gradually change our culture” (219).Chapter 6 models communicating other/wise through materiality. The author explains that materiality (e.g., monuments, memorials, museums) crafts and tells our histories, which, in turn, communicates and informs our present and “the future of our children” (261). Because many forms of materiality are told through a homogenous, colonized lens, the goal for this chapter aims “to ‘un-set’ history and culture that is ‘in stone’ and to introduce alternative, culturally sensitive, and inclusive pieces of material rhetoric” (263–264). Khrebtan-Hörhager introduces several examples of how exposure and empowerment are imperative for disrupting homogenous narratives often curated by those in power. One example is the act of literally removing monuments that commemorate a nation's ideological regime. For example, Poles have removed certain monuments that commemorate the Red Army for freeing Poland from Nazi fascism. The author notes that “the removal of such Soviet monuments [is] not only natural but highly necessary as it avoids communicating wrong ideological values and grants Poland a much-overdue chance to achieve its own national and cultural definition as a free European democracy” (279). Materiality can be an especially rich mode for communicating other/wise, as it is often strikingly present even in the most mundane public spaces.Communicating the Other Across Cultures concludes by restating the pervasiveness of cultural othering in verbal, visual, and material forms and their ideological implications. With inspiration from Audre Lorde, communicating others/wise is a strategy for disrupting oppression and, thus, necessary for creating new realities. As the author hopefully asserts, “although othering is still omnipresent, it does not have to remain omnipotent, but the power to change the status quo starts with the critical social self-reflexivity and cultural self-diagnostics” (312). The question, “Whose voices are being prioritized?” is necessary for the unraveling of master narratives. This can be especially useful for undoing hegemonic educational curriculums, instead bringing in alternative histories and voices, such as Toni Morrison, as the classroom is often a formative space for shaping new perspectives and realities. Communicating the Other Across Cultures is extraordinary, grounded in cultural richness with exhaustive examples; it also highlights the voices of Other scholars and showcases the importance of studying cultural othering beyond communication and rhetoric. While the book demonstrates that cultural othering is systemic across cultures and recognizes the destructive patterns of master narratives, it also reminds readers of their agency to listen to the Other, learn from the stories of the Other, and invent ways of living Other/Wise.
October 2024
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Abstract
Aaron Bruenger (he/they) is a senior lecturer at the University of Minnesota Rochester where he teaches writing and communication courses. He is interested in rhetorical criticism and theory, multimodal literacy and composition, and relational pedagogy.Ellen C. Carillo (she/her) is professor of English at the University of Connecticut and the writing coordinator at its Waterbury campus. She is the author of Securing a Place for Reading in Composition: The Importance of Teaching for Transfer (2014), Teaching Readers in Post-Truth America (2018), and The Hidden Inequities in Labor-Based Contract Grading (2021). Ellen is also the editor or coeditor of several textbooks, handbooks, and collections.Esther M. Gabay (she/her) is a PhD student at The Ohio State University, focusing on writing, literacy, disability studies, and writing assessment. She has over a decade of experience teaching first-year writing in the two-year college, and was a collaborative member of the Faculty Initiative of Teaching Reading at Kingsborough Community College. Esther has published articles in TETYC and has chapters in the forthcoming edited collections What Is College-Level Writing (vol. 3) and College Teachers Teaching Reading: Practical Strategies for Supporting Postsecondary Readers.Catherine Gabor (she/her) is professor of rhetoric and acting associate dean for the College of Arts and Sciences at the University of San Francisco. Her professional interests are digital authorship, the scholarship of administration, and ungrading. Her work appears in the Journal of Writing Program Administration, Reflections: Writing, Service-Learning, and Community Literacy, the Journal of Basic Writing, and several edited collections.Kara K. Larson (she/her) is an assistant professor of English at Hillsborough Community College–SouthShore, Florida. She was a Conference on College Composition and Communication Scholars for the Dream Award recipient in 2021. A former middle school English language arts and reading teacher for ESL students, Kara has enjoyed taking learner-centered engagement and collaborative learning strategies into the college classroom.Bronson Lemer (he/him) is a senior lecturer at the University of Minnesota Rochester. He is the author of The Last Deployment: How a Gay, Hammer-Swinging Twentysomething Survived a Year in Iraq (2011). He is a 2019 McKnight Writing Fellow and lives in St. Paul.Jessica Nastal (she/they) is assistant professor of English at College of DuPage. With Mya Poe and Christie Toth, her edited collection Writing Placement in Two-Year Colleges: The Pursuit of Equity in Postsecondary Education won the CWPA Best Book Award for 2022. Jessica serves on the editorial boards of Assessing Writing, Teaching English in the Two-Year College, and Composition Studies.Katherine Daily O'Meara (she/her) is assistant professor of English and director of Writing across the Curriculum at St. Norbert College. Her work has been published in the Journal of Response to Writing, The WAC Journal, and multiple edited collections. Kat's current research focuses on accessible assessment and contract grading, student self-placement, equitable/antiracist pedagogies, WAC/WID, and writing program administration.Cheryl Hogue Smith (she/her) is a professor of English, WRAC coordinator, and liberal arts coordinator at Kingsborough Community College, CUNY. She is a past chair of the Two-Year College English Association (TYCA) and a Fellow of the National Writing Project. Her work appears in TETYC, JBW, JAAL, English Journal, JTW, and in several edited collections.Jesse Stommel (he/him) is a faculty member in the Writing Program at University of Denver. He is also cofounder of Hybrid Pedagogy: the journal of critical digital pedagogy and Digital Pedagogy Lab. He has a PhD from University of Colorado Boulder. He is author of Undoing the Grade: Why We Grade, and How to Stop (2023) and coauthor of An Urgency of Teachers: The Work of Critical Digital Pedagogy (2018).Molly E. Ubbesen (she/they) is assistant professor and director of Writing at University of Minnesota Rochester. She applies critical disability studies to writing studies to support accessible and effective teaching and learning. Her work has been published in Kairos: A Journal of Rhetoric, Technology, and Pedagogy and Composition Forum. Additionally, she is an editor for the forthcoming collection Disability, Access, and the Teaching of Writing.Megan K. Von Bergen (she/her) is an assistant professor of English at Murray State University, where she teaches first-year and upper-division composition courses. She is interested in inclusive, student-centered assessment practices and the programmatic structures needed to support them. Her work has appeared in Composition Studies and enculturation. In her spare time, she likes running (really) long distances.Griffin Xander Zimmerman (they/he) recently graduated with a PhD in rhetoric, composition, and the teaching of English from University of Arizona. Griffin's work appears in the Journal of Writing Assessment and the Journal of Multimodal Rhetorics. An interdisciplinary disability scholar, Griffin focuses his work on pedagogical approaches to neurodiversity, teacher training, disability rhetorics, and relationality through communities of care.
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Abstract
The use of generative artificial intelligence (GAI) large language models has increased in both professional and classroom technical writing settings. One common response to student use of GAI is to increase surveillance, incorporating plagiarism detection services or banning certain composing activities from the classroom. This paper argues such measures are harmful and instead proposes a “CARE” framework: critical, authorial, rhetorical, and educational—a nuanced approach emphasizing ethical and contextual AI use in technical writing classrooms. This framework aligns with plagiarism best practices, initially devised from when rhetoric and composition scholars considered the pedagogical implications of the Internet.
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’F---- Shark Tank:’ Rethinking the Centrality of the Business Pitch in Microenterprise Entrepreneurship ↗
Abstract
ABSTRACTThis project investigates how the goals of microenterprise entrepreneurs affect their use of communication genres. Although slide-based business pitches are key for traditional entrepreneurs, microenterprise entrepreneurs have little interest in investment. Therefore, acquiring customers through short elevator pitches takes this central position. This article also explores the social justice dimensions of microenterprise acceleration, finding that such organizations can provide important services in combating inequality. This project uses writing, activity, and genre research as a theoretical framework, and the research site is a microenterprise accelerator in Tacoma, Washington called Spaceworks Tacoma, which supports both lower-income and Black owners of small businesses.KEYWORDS: Workplace studiesprofessional practice, social justiceethicsentrepreneurshipWriting, activity, and genre research (WAGR)microenterprises AcknowledgementsFirst, I would like to thank the entrepreneurs and the director of Spaceworks who very graciously gave me their time to talk about their organizations. I would also like to thank my dissertation committee, Richard Johnson-Sheehan, Jennifer Bay, Bradley Dilger, and Clay Spinuzzi who provided guidance on both the research process and the writing and revising of the manuscript. And finally, I would like to thank Rebecca Walton and this article's anonymous reviewers, who helped me to strengthen and sharpen the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis project was not supported by any funding.Notes on contributorsMason T. PellegriniMason Pellegrini is an assistant professor in technical communication and rhetoric at Texas Tech University. His main research areas are entrepreneurial communication, workplace writing, academic publishing, and qualitative research methods. In 2022, Mason received a Fulbright Open Research Grant to Chile, which he used to study entrepreneurship communication at the famous Chilean business accelerator Start-Up Chile.
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“I Feel Like I’m in a Box”: Contrasting Virtual Reality “Imaginaries” in the Context of Academic Innovation Labs ↗
Abstract
ABSTRACTAs immersive technology grows in popularity, universities are developing academic innovation labs (AIL) that often introduce students to virtual reality (VR) and other emerging cross reality applications. Although these labs help educate students on emerging technology, a more critical eye is needed to examine user experience (UX). This article reports on a qualitative, multimethod study that employed a talk-aloud UX protocol to gather data on VR users' experience at the University of Connecticut's OPIM Research Lab. To fully define and contrast this data, we juxtapose these individual narratives with rhetorical analysis of marketing discourse, as presented by VR platform HTC Vive, Google's VR application Tilt Brush, and the Research Lab's promotional material. Based on our findings, we assert that sociotechnical imaginaries as constructed by promotional material often reduce the complexities of immersion in user experience. Such marketing rhetoric creates "top-down" imaginaries that contrast with "bottom-up" imaginaries generated in user experience, reinforcing the complex and fluid definitions of immersion. The resulting study has practical implications for stakeholders across higher education, especially in the context of innovation labs, as well as for technical and professional communication educators and practitioners.KEYWORDS: Immersive technologyinnovation labsvirtual realityimmersionuser experienceemerging technologyfuture imaginariessociotechnical imaginaries Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsBrent LuciaBrent Lucia is an Assistant Professor In-Residence at the University of Connecticut School of Business. He has a PhD in Composition and Applied Linguistics from Indiana University of Pennsylvania. His current research explores the rhetorics of technology and its relationship to the production of space. His recent scholarship can be found in Rhetoric Review, Business and Professional Communication Quarterly, and Enculturation.Matthew A. VetterMatthew A. Vetter is an Associate Professor of English and affiliate faculty in the Composition and Applied Linguistics PhD program at Indiana University of Pennsylvania. His research, which asks questions related to technology, rhetoric, and writing, has been published widely in venues such as Social Media and Society, Rhetoric Review, Studies in Higher Education, and Computers and Composition. His co-authored book, Wikipedia and the Representation of Reality, was published by Routledge in 2021.David A. SolbergDavid A. Solberg is a teaching assistant at the Holy Family Institute in Pittsburgh, Pennsylvania. He received his MA degree in TESOL (Teaching English to Speakers of Other Languages) from Indiana University of Pennsylvania. His master's thesis was entitled The Use of Parallelism in Poetry Writing for the Acquisition of English Grammar (available from ProQuest).
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Abstract
ABSTRACTThis study examines technological research in higher education as a social justice issue. Focusing on technologies developed for war, surveillance, and policing at Carnegie Mellon University (CMU), we compare institutional and activist discourses about these projects, uncovering significant differences in accommodation strategies and values-based arguments. We conclude that locally situated controversies such as this one might value not only for social justice research, but also in providing pedagogical and theoretical scaffolding toward real local change.KEYWORDS: Social justice / ethicsscience communication / environmental communicationdigital technologies / emerging technologiestextual analysis / linguistic analysis AcknowledgmentsThe authors would like to thank Alex Helberg and Laxman Singanamala, who each provided helpful feedback on drafts of this work. They are also grateful to the two anonymous reviewers and to editors Rebecca Walton and Tracy Bridgeford for their useful comments and suggestions. In addition, they wish to thank their former colleagues and comrades at Carnegie Mellon University, who inspired many aspects of this project: particularly the members of CMU Against ICE who authored the Dis-Orientation Guide. Finally, they give special thanks to Alaina Foust and Gunjan, Manish, Siddhant, and Daksh Bhardwaj for their advice and support.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsCalvin PollakCalvin Pollak is a postdoctoral teaching fellow in Technical Communication & Rhetoric at Utah State University, where he teaches courses on research methods and professional editing. His scholarly interests include institutional rhetoric, language accessibility, and social justice. He is also co-founder, co-producer, and co-host of re:verb, a podcast about language in action.Sanvi BhardwajSanvi Bhardwaj is a junior at Cornell University studying Health Care Policy and Inequality Studies. Her scholarly interests include social justice, health disparities among marginalized groups, and community-based healthcare interventions. She is also involved in local activism as a member of Cornell Progressives.
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Abstract
ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.
September 2024
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Abstract
Style is a perennial concern within rhetorical studies. As one of Aristotle’s five canons, style has inspired a great deal of rhetorical theory over the past two millennia and counting. Hence, it would be reasonable to presume that there is not much, if anything, else original to contribute to the well-trodden domain of the stylistic. However, Taylor Black’s Style: A Queer Cosmology challenges this assumption by offering a fresh take on its titular concept. The book’s grounding in the interdisciplinary field of American Studies allows its author to speak to multiple audiences at once, including those invested in queer theory, race and ethnicity, popular culture, new materialism, and literary criticism. To this inventory, I would add anyone interested in the art of rhetoric, particularly those committed to incorporating new, diverse perspectives into the field’s existing analytical tool chest. Tonally whimsical but nonetheless boldly argued, Style dramatically reframes a timeworn concept in the rhetorical lexicon that many of us have likely—and mistakenly—come to take for granted.Readers of this journal will be immediately seduced by Black’s provocative rethinking of style as elemental. Here, the term “elemental” directs attention toward style as “the rudimentary source of difference that distinguishes one thing from another, something perhaps, more closely aligned with myth than fact: an immaterial force or energy, perhaps supernatural in essence, that imbues everything under the sun” (5). As Black infers throughout the book’s introduction, style is the expression of difference available to all human and nonhuman beings. More than aesthetic ornamentation, or the mere ability to make oneself appear outwardly beautiful, style is a mysterious yet universal condition of possibility underlying the cultivation of a personality. Style names the intertwined processes of self-fashioning and self-discovery that produce individuation as its outcome. And though everyone “has” a style, Black asserts, “not everyone is a stylist” (15). Black posits the figure of the stylist to denote a minoritarian subject who transmutes the experience of oppression into a purposeful performance of self. Upon realizing their exclusion from a majoritarian social order organized by deeply embedded attachments to a hierarchy of difference that discriminates on bases of race, gender, sexuality, class, and other intersecting codes of identification, stylists turn their failure to conform into an opportunity for opening possibilities for alternative futures.In other words, from the limitations that accompany experiences of structural oppression, style authorizes potential. Referencing Zora Neale Hurston’s 1928 essay “How It Feels to Be Colored Me,” Black suggests stylists tend to dwell in cosmology, a form of storytelling or narrative fabulation about the universe’s origins and one’s place in its ongoing unfolding. “Stylists,” Black poetically avers, are “naturally drawn to understanding the universe better by virtue of developing a more and more acute consciousness of who and what they are and how they came to be” (20). Black highlights style’s fundamental elementality as emerging from cosmic renderings of marginalized experience and the pursuit of a future otherwise. To further illustrate this elemental notion of the stylistic, Black assembles an eclectic corpus of texts by those he calls “subterranean American stylists” (5), namely Quentin Crisp, Bob Dylan, Toni Morrison, Flannery O’Connor, and Edgar Allan Poe, among others, whose lives and work he examines over seven chapters divided into three main parts. Each chapter supplies unique insights on the elementals of style, as well as its subject matter, thus allowing Black to support the thesis constructed in the introduction without ever seeming overly redundant.The first part of Style, “The Mystery of Personality: Queerness as Style,” consists of a preface and two chapters oriented around the specific ways stylizations of queer selfhood may function as a survival strategy and, relatedly, a means for exploring elemental mysteries of personality and being. In the initial chapter, Black analyzes texts authored by openly gay memoirist and cultural commentor Quentin Crisp, who became famous for his humorous and often brash approach to publicly discussing social issues during the last half of the twentieth century. In Crisp’s work, Black locates the inextricable relationship between style and repetition. As someone perceived by the public as an “effeminate homosexual” living during an era prior to many of the legal protections hard won by the modern LGBTQ+ rights movement, Crisp deployed style ritualistically as a “path to self-preservation” (35). Crisp did so by consistently rejecting status quo standards of masculinity and defiantly repeating a style of self-presentation that blurred lines of intelligibility between available gender categories. “What Crisp has to offer us,” Black contends, is an embodied, temporal theory of style; that is, a “way of transforming being in time into an endless process of becoming: a transvaluation of life into a self-sustaining set of habits that attempt to align one’s body and spirit with the sometimes unrecognizable and not immediately knowable elements of the world” (38). From a close reading of texts like Crisp’s autobiography, readers can grasp the inherent riskiness of stylistic repetition in a social environment that constantly threatens difference with violence. Importantly, Crisp shows how, by doubling down on one’s own commitment to style as a habitualized mode of self-realization, consistent stylistic repetition builds and sustains a “queer utopia” premised in the infectious celebration, rather than the eradication, of stylized difference (40).As the second chapter begins, Black acquaints readers with Style’s topical promiscuity, a certainly queer stylistic choice that runs throughout the book. Black examines writings and other artistic productions by Flannery O’Connor, a twentieth-century writer from Georgia who acquired notoriety for short stories that stylized the U.S. South as a region of unbridled grotesquerie, and who—like Crisp—gained a queer sensibility by finding herself “in the wrong place at the wrong time” (62). Black charts how O’Connor, always well aware that her reading public was composed mostly of cosmopolitan northern audiences that imagined themselves as superior to the freakish southern characters she depicted, used style rhetorically to expose ironic similarities between the elitist gaze of northern readers and the myopic visions of those featured in her fiction. O’Connor’s application of style to draw out the fact that “everyone in the world is a freak” is an insight only the cleverest stylist could both ascertain and deploy artistically as social critique (90). For Black, this facet of O’Connor’s work is evidence of style’s elemental capacity to reveal foundational dynamics that shape the experience of existence (90).The next part of Style, “The Arrow of Time: Style and the Problems of Originality and History,” contains another preface and a pair of chapters centered around style’s temporality and its relationship to cosmology. In the third chapter, Black extends his focus on American literature by closely reading the works of Edgar Allan Poe, a stylist known for authoring works that explore connections between the macabre and the eschatological. Focusing on not only Poe’s signature style across his oeuvre but also the “whole network or infrastructure of the greater assemblage that we know now as ‘Poe,’” Black credits Poe’s enduring relevance as a figure in literary history to his ingenuity as a stylist, one that effectively alchemized his mysterious personality with that of the off-kilter content of his work to fabricate a legacy (98). Black challenges the doctrines of New Criticism, as well as postmodern declarations of “the death of the author,” by insisting that the meaning of Poe’s work and its ability to continually attract new generations of audiences depends on the imbrication of the author’s biography and the polysemy of the text itself (121). Like O’Connor, Poe creates highly stylized encounters between text and reader that permit the stylist to posthumously exert a presence on the world despite their body’s disappearance from it. And therein one can conceive of style’s indefinite effectivity as evidence of a lasting temporal futurity that is cosmic in the way it routes, shapes, and determines the direction of existence.Black nuances this perspective in the fourth chapter, which explores the folksongs of Bob Dylan. Black suggests that Dylan’s music reaches not toward a utopian future but “backward, into the graveyard of the national imagination” (128). Framing Dylan’s body as a vessel for the “ghosts” conjured by folk music, Black provides a description of the artist’s style as dynamically entangled with memories of the past, which he uses to convey his creativity and public-facing persona (132). As Dylan repetitively consults the past, he undergoes embodied, quasi-ritualistic processes of conversion that are “neither flat nor unidirectional (like the arrow of time); they are circular, recursive and prophetic” (143). Consequently, Dylan taps into the cosmological power of style, specifically its capability for transforming the direction of an in-progress history using the materials of seemingly bygone times.The last part of Style, “The Critic as Stylist: Toward a Theory of Attunement,” comprises a final preface and the book’s last three main chapters, all of which advocate for an understanding of style as an attunement to one’s most authentic version of self as it exists in relation to a broader, ever-changing universe of stylized beings. In the fifth chapter, Black insists on a notion of critical reading as an attunement to the sensate musicality of a textual artifact. “Criticism, in this sense, should seek to re-create the sensation of reading-feeling,” Black argues (162, emphasis original). Black points to Toni Morrison’s scholarship, specifically the author’s 2017 essay “Romancing Slavery,” as an exemplary study in how to self-consciously transform the act of critique into a stylistic endeavor, specifically one that is attuned to the vibratory resonance of the past’s impression on the present. Similarly, in Beloved, Morrison achieves a “sound” in the novel that is “sometimes cacophonous, sometimes harmonious” and, in effect, infuses “the text with a musical emphasis that words can do sometimes even better than music can” (175).Black carries his focus on style as an orientation toward criticism into the sixth chapter. He contends that reading and interpretation are active “practices of style” or ways of “attuning our instincts with knowledge” (179). In an impressive survey of numerous schools of thought, including pragmatism, new materialism, and object-oriented ontology, Black makes a case for the humanistic critic as fundamentally a stylist concerned with thinking about and expressing “things that are in their very nature unmeasurable” (179). While some scholars of humanities working in contemporary academic institutions may feel pressures to adopt methodologies of the social or hard sciences to prove their field’s validity and/or relevance, Black mounts a defense of close textual criticism as a method that is not replicable precisely because it entails critics who employ style to better understand their places in the universe while also attuning to cosmic questions and concerns that resist capture by positivist logics and protocols of measurement.In the seventh chapter, Black finalizes this idea by turning toward academic disciplines as sites of latent stylistic creativity. Throughout, Black laments how modern disciplinary contexts are delimited and contained by rigid conventions of professionalization, such as departmental silos in universities and conference presentations at scholarly meetings. A collective embrace of style, Black promises, is the surest path for deterritorializing established fields and nurturing their revitalization as they become something new in the future.Rather than a proper conclusion, Black ends Style with a short but substantive coda. In it, Black compares style to a religious practice: “[style] is a desire to know the universe and the mysteries of the universe . . . a way of searching out mystery and forging a path against the arrow of time” (249). “Style is,” Black continues, “like God, never totally achievable but always somehow still available” (249). With this statement, Black once again makes clear his understanding of style as a way of life through which the humanist can pursue big picture questions with no clear or easy answers. Style is a resource for becoming more like oneself and, in the process, broaching topics that elementally bind everyone together as a collective body in a shared universe.While there is much to appreciate about Style, the book is not without shortcomings. Two come to mind immediately. First, on multiple occasions, Black fails to fully acknowledge the complex existing power dynamics and structures of oppression that restrict and even make impossible certain enactments of style, particularly for people belonging to marginalized communities. For instance, Black spends a great deal of time studying Quentin Crisp as a stylist whose life work facilitated extraordinary examples of queer worldmaking. But Black does not mention Crisp’s late-in-life confession that he perhaps identified more as a trans woman than as a queer man. Crisp admitted that the lack of a widespread vocabulary for describing trans phenomena during his lifetime likely prevented him from ever seeing himself in terms of any other gender identity than the one assigned to him at birth. How would Black’s book have changed if the author had contextualized Crisp as a trans stylist whose style was temporally ahead of the available terminology for describing it? I doubt that posing such a question would have diminished Black’s analysis but would have provided only more nuance for complexifying some of its inferences and implications.Second, as a rhetorician, I do wish Black had acknowledged and taken seriously at least some of the many scholarly treatments of style that have emanated specifically from the field of rhetorical studies. Unfortunately, Black dedicates no space in Style to ancient or contemporary rhetoricians who have written at length on style’s innately rhetorical dimensions. So, we will never know how a rhetorical viewpoint could have enriched Black’s insights. Fortunately, this rather large omission leaves room for future rhetoricians to fill the gaps created by the release of the book.Despite the book’s weaknesses, rhetoricians can glean from Style a version of rhetorical analysis that never quite names itself as such, but nevertheless still inspires inquiries that are indelibly rhetorical. Style is a reminder of our tradition’s possession of theoretical tools that open existential inquiries about what it means to be a human living and seeking meaning in a world that often feels all too precarious. As I finished reading Black’s book for the second time, I began to understand it as a guide for how to alchemize one’s personality and creativity in the exertion of a stylized rhetorical agency ethically collaborated toward the building of a common future. Indeed, Style is a profound performance of intellectual labor that forgoes appeals to canonicality and, in doing so, opens new scholarly routes from which rhetoricians can draw inspiration for reimagining how they approach their own work. Personally, I was inspired to return to the field’s seemingly basic analytical touchstones and begin to reimagine how I convey their meaning in my scholarship and teaching. I believe other rhetoricians will come away from Style with similar impressions, and for this reason, I highly recommend it.
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Abstract
The proliferation of materialist perspectives in rhetorical studies has generated feelings of disciplinary crisis and fragmentation. Early materialist formulations of rhetoric, such as those put forward by Michael Calvin McGee and Raymie McKerrow, conceptualized materiality discursively and, thus, maintained continuity with more traditional accounts of rhetoric as a practice of “symbolic action.” However, beginning with texts such as Ronald Walter Greene’s “Another Materialist Rhetoric” and Jack Selzer and Sharon Crowley’s edited collection Rhetorical Bodies, scholars began emphasizing the ontological and embodied rhetoricity of physical contexts and environments over discursive and ideological conceptions of materiality. This turn toward the ontological and embodied has rapidly expanded over the past twenty years, with numerous scholars now offering new materialist, postcritical, ecological, computational, and digital perspectives on rhetoric that privilege concepts such as affect, circulation, and assemblage over more traditional rhetorical terminology.It is in response to this tension between standard rhetorical perspectives and materialist rhetorical approaches that we can appreciate the interventions of S. Scott Graham’s recent book, Where’s the Rhetoric? Imagining a Unified Field. Rejecting the view that the materialist turns in rhetorical studies (particularly rhetorical new materialisms [hereafter referred to as RNM] and computational rhetoric) have left the discipline more fragmented and less capable of defending a unified perspective on rhetoric, Graham believes it is possible to generate a new unified theory that can affirm the lines of scholarly influence that have given rise to RNM (what Graham calls modern rhetoric’s “right branch”) as well as the more traditional lines of scholarly influence that have led to a formulation of rhetoric as “symbolic action” (what Graham calls modern rhetoric’s “left branch”). To accomplish this task, Graham argues that we should avoid the tendency to view RNM as “other” to traditional narratives about rhetoric and, instead, consider how these latter perspectives are compatible with the former. Much like unified field theories in physics that seek to bridge older perspectives on general relativity with newer perspectives on quantum mechanics (e.g., string theory and quantum loop gravity), Graham believes it is possible to achieve similar results in rhetorical studies by approaching standard rhetorical perspectives from the ontological viewpoints enabled by RNM.What makes Graham’s angle on this claim particularly unique is his premise that a proto-new materialist perspective has underpinned some of the most influential left branch approaches to rhetoric all along. While most rhetoricians start from the present when introducing concepts associated with RNM, Graham, following historically informed thinkers such as Scot Barnett, Debra Hawhee, and Thomas Rickert, demonstrates that there is a line of thinking about “symbolic action” as “situated action” that goes back to the relational approach to metaphysics put forward by philosopher Henri Bergson in the late nineteenth and early twentieth centuries. Thus, as Graham argues, if we begin with Bergson’s relational ontology, rather than the postmodernist and social constructivist philosophies that (explicitly and implicitly) shaped interpretations of rhetoric’s left branch during the second half of the twentieth century, we do not “need to re-engineer rhetoric” to fit the latest trends of RNM (41). From Graham’s perspective, many standard rhetorical perspectives have been hospitable toward new materialism from the outset. To appreciate this fact, we simply need to recuperate the Bergsonian legacy that informs this tradition.To make a case for this Bergsonian approach to rhetoric, the first main chapter of Graham’s book (chapter 2) engages in detail with the work of Kenneth Burke. As a crucial founder of the symbolic action paradigm, Graham believes that if he can show the influence of Bergson on Burke’s thought, he can, in turn, demonstrate how scholarship informed by Burke is also influenced by Bergson. To trace the influence of Bergson on Burke’s thinking, Graham focuses on Burke’s early work, especially Permanence and Change. In contrast to Burke’s later writings (e.g., A Grammar of Motives, A Rhetoric of Motives, and Language as Symbolic Action), which have been crucial to interpreting him as a theorist of symbolic action, Graham argues that Permanence and Change is directly indebted to a Bergsonian process philosophy that emphasizes the rhetoricity of situations. For the Burke of Permanence and Change (which Graham calls Original Bergsonian Burke [OBB]), there is no ontological or epistemological gap between symbolic action and material situations. Instead, symbolic practices and the situations that underpin such practices (e.g., environmental ecologies, social ecologies, digital ecologies, etc.) can all be conceived immanently, as nested complex dynamic systems that reveal motives toward reality. Hence, according to Graham, available in the writings of OBB is a Bergsonian ontology that emphasizes relational processes all the way down and rejects any Cartesian dualism (or Kantian correlationism) between nature and culture and things and words. For OBB, which is also the Burke Debra Hawhee focuses on most extensively in her book Moving Bodies, symbolic action is the effect rather than the cause of material processes of becoming, and rhetoric is the act of responding to these material processes in a satisfying way that is always itself creative and inventive.After offering a novel way to think about Burke and his materialist contributions to rhetoric, chapter 3 of Graham’s text turns to Carolyn Miller’s highly influential essay “Genre as Social Action” (originally published in the Quarterly Journal of Speech in 1984). As her piece is deeply influenced by Permanence and Change, as well as the writings of Austrian philosopher Alfred Schutz, Graham believes that rhetoricians can also read Miller’s formulation of genre as presupposing a Bergsonian ontology. While Miller does not mention Bergson in her essay, Graham argues that by appreciating the influence of Bergson on Burke and Schutz, it is possible to see that Bergson has indirectly influenced Miller’s account of genre. Graham argues that rhetoricians can also appreciate the link to Bergson in terms of how Miller’s project explicitly rejects “modernist materialism and the postmodern fetishization of discourse” (90). For Miller, the situations that produce genres—as repeated patterns of discourse—are not mechanistic and mechanical but active and dynamic processes that sediment through time (what Bergson calls duration). For Graham, then, the resources for interpreting Miller as “in some ways, the [discipline’s] original rhetorical new materialist” are already at play within her text (90). If we simply expand Miller’s understanding of situation so that, like OBB, it accounts for patterning and structuration not only at the social level but also at the flattened ontological level of movement and becoming, then Miller’s Genre as Social Action (GASA) framework can be reconceptualized in terms of a new materialist method that Graham calls Genre as Process (GAP). Whereas GASA conceives of genres as abstract nouns that emerge out of stable social patterns, GAP emphasizes genre-ing, “[t]he processes of structuring activity that occurs in situational hierarchies and guides situated action” (73). A GAP approach also helps realize Miller’s recent call for deeper engagement with new media technologies. As dynamic structures that are always entangled with their larger contexts and environments, new media technologies, such as Twitter, are best approached through a GAP framework that can appreciate the way these technologies repattern the norms of genre (e.g., letter to the editor genre on Twitter vs. traditional letter to the editor genre). Approaching GASA as GAP, then, allows rhetoricians to conceptualize genre in terms of dynamic patterns of circulation that are continually predisposed toward change and entropy. While effective genre deployment, like Burke’s rhetoric, requires kairotic responsiveness (or what Graham, borrowing from Whitehead, calls satisfaction), this situated responsiveness (especially in digital contexts) is itself inventive and, thus, continuous with the patterns of circulation that makes genre itself possible.Chapter 4 of Graham’s book concludes the conceptual portion of his project. In this chapter, Graham argues that a GAP framework can enrich not only traditional rhetorical (left branch) perspectives but also RNM. While Graham identifies as a new materialist rhetorician who favors the ontological turn in rhetorical studies, he believes that part of what makes the GAP framework valuable is its tendency to move RNM back toward a study of “the recurring experiences of practicing rhetors” (122). Too often, Graham argues, advocates of RNM adopt a “zoom-out” (distributed agency) perspective that makes it challenging to locate rhetorical agents’ strategic, situated practices. A GAP approach, by contrast, returns to the situated rhetor without rendering their agency discrete, atomistic, or self-contained. By conceptualizing rhetorical agency as the accomplishment of “structuring structures” that produce performatively enacted boundaries between the human and the nonhuman, GAP enables both a “zoom-out” and “zoom-in” approach that can account for the rhetorical strategies that satisfy particular human situations and exigencies. Graham’s framework, thus, not only improves traditional rhetorical perspectives by making them more process-oriented but also enriches RNM approaches by making them more suited to analyze rhetorical practices and discourses.The remainder of Graham’s book is a sampling of case studies that apply the GAP framework to cultural artifacts. In chapter 5, Graham discusses the qualitative research he produced studying the work of Brandon, a graphic designer who consults with various companies to create novel digital products. Graham argues that the novel digital products that Brandon produces for these companies can be understood through a GAP framework. Across his consulting work, Brandon must demonstrate an ongoing sensitivity to the genre constraints of various situations (that are ecological, social, and digital) to effectively satisfy his clients and consumers—a practice Graham calls “fit foraging.” Graham argues that a clear example of this approach to “fit foraging” is the holiday e-card video game that Brandon produced for the Ryzex Corporation (a UPC scanner manufacturer). After being asked by Ryzex to create a novel holiday e-card that could satisfy the company’s various clients, “Brandon designed a shooting-gallery Flash game that used Ryzex UPC scanners as ranged weapons and barcode-marked boxes as appropriate targets” (126). According to Graham, this shooting gallery game was an excellent example of fit foraging because it combined the genres of the holiday e-card, shooting gallery games, and Ryzex’s unique brand identity to produce a novel outcome.In chapter 6, Graham turns his attention to scholarship on computational rhetoric. Focusing largely on his own work deploying content-analytic methods, Graham argues that these approaches work through an ongoing dialectic between intuition, which he defines as “an experiential approach to metaphysical inquiry” (139), and abstraction. This Bergsonian framing is valuable, Graham argues, because it locates practices of quantification in a GAP framework that understands data as “aggregations of intuitions rendered symbolically so that the patterns, abstracted for the local sites of situated action, become more clearly visible” (149). Hence, for Graham, computational rhetoric should be approached not as “other” to more traditional rhetorical perspectives but as a distinct genre of rhetorical inquiry that is compatible with his larger GAP framework. Graham’s insights in this chapter also have important implications for scholarship centered on the rhetoric of science. Like content analytic methods, scientific inquiry can be understood generally as a process of abstracting the intuitive and forging a fit with material reality through embodied experimentation. Graham’s Bergsonian approach to the rhetoric of science is, thus, compatible with scholars, such as Bruno Latour and Andrew Pickering, without needing to draw extensively on their distinct science and technology studies vocabulary. If we simply start with a Bergsonian relational ontology, Graham argues, all rhetorical practices emerge out of the nexus between intuition, the patterns of stabilization (or duration) that result from intuition, and the processes of symbolic abstraction that attempt to provisionally capture intuition and duration in a satisfying way.In chapter 7, Graham returns to a more specific case study that deals with the rhetoric of Donald Trump. Arguing that the Trump moment poses a crisis to traditional studies of presidential genre, Graham claims that a GASA framework can help make sense of Trump’s success as a rhetor. Graham’s method for analyzing Trump’s rhetoric works at two registers. First, Graham shares the results of a quantitative study he conducted to test the widely held conviction that “the 2016 presidential primary [featuring Donald Trump was] . . . more negative . . . [than] prior campaign cycles” (165). Contrary to popular perception, Graham shows that his study reveals that a similar level of negativity characterized previous primary debates and that there is no stark difference. Graham then zooms in on the specific rhetorical strategies enacted by Trump during the primary debates, focusing in particular on his infamous exchange with Marco Rubio about hand (penis) size. Graham’s main argument here is that Trump’s communication during this exchange (and others) can be appreciated in terms of a Laconic rhetoric genre that “leverages the powerful organizing structures of reality TV and Twitter flame wars to supplant the traditional genre-ing processes of political oratory” (176). Graham argues, furthermore, that this same Laconic genre did not work when Rubio deployed it because his situated responsiveness did not align with “the media apparatuses that supported . . . [Trump’s] rhetoric” (176). Graham’s case study in this chapter, thus, shows how a GAP approach to presidential genre, especially when paired with computational rhetoric, can reveal illuminating insights about rhetors. While a historical perspective on negativity in presidential primary debates cannot capture, on its own, the qualities that made the Trump presidency unique, Graham’s GAP framework is able to locate the specific “structuring structures” that made Trump such a powerful contemporary rhetor.Chapter 8 concludes Graham’s text by recapping key theses and offering a glossary that defines key terms. My summary sense of the key takeaway is that Graham offers scholars a new materialist perspective on genre (GAP) that can account for the diverse material structures that pattern symbolic meaning in historically specific contexts. Effective responsiveness to this new materialist conception of genre works in terms of Whiteheadian satisfaction, or fit foraging, which I would describe as an ontologically situated enactment of kairos (similar to the account offered by Debra Hawhee in Bodily Arts). In addition to providing a recap of his project and clearly defining key terms in the book, the concluding chapter of Graham’s text notes some of the book’s limitations. Some of the critical limitations raised here include a need for more careful engagement with cultural rhetorics (i.e., rhetorics that study the performance of identity and embodied subjectivity), applying GAP to old media in addition to new media, and considering GAP more directly in relation to sound studies.While Graham does a good job acknowledging the limits of his project, I’d like to conclude this review by discussing what I perceive as a few more limitations. First, in addition to engaging more directly with cultural rhetorics, Graham’s text could benefit from a more robust theorization of power and its effect on the patterning of genre. For example, while I agree that new materialism should explore the processes that produce the situated boundary of the human, I believe, following the interventions of scholars such as Sylvia Wynter, Zakiyyah Iman Jackson, and Armond Towns, that what constitutes a “fitting” response within this domain is overdetermined by structures of racialization (as well as patriarchy, heteronormativity, ableism, etc.). Graham’s work does not discuss the boundary of the human in this way, and his case studies seem to overlook the problem of positionality in relation to genre. It would be interesting, as part of Graham’s ontological account of genre formation, if he considered how genres emerge out of historically specific patterns of exclusion and bordering.Second, while I find Graham’s advocacy of “zoom-in” approaches to RNM compelling, I feel that his book could engage more with the nonhuman. Most of Graham’s case studies foreground the materiality of new media, but they say little about concrete extrahuman processes of mattering. I’d like to hear more from Graham about the role of physical ecosystems and nonhuman entities (like plants, animals, and even inorganic matter) in the dynamic materialization of genres. It seems that from an RNM perspective, something as banal as the energy used to power new media technologies would play a constitutive role in genre formation.Finally, there is the question of whether turning to Bergson can resolve rhetoric’s crisis of disciplinary identity. Bergson, after all, is first and foremost a philosopher, and Graham’s project could have benefitted from more argumentative scaffolding to support the case that Bergson was doing philosophy from a rhetorical vantage. Perhaps if Graham returned to some of the earlier disciplinary debates over rhetoric and philosophy that occurred between the late 1960s and early 1980s, he could locate more commonplaces for exploring these tensions and justifying why Bergson’s relational metaphysics should be conceived as an ontological approach to rhetoric.Limitations notwithstanding, Graham should be praised for this important contribution to the discipline. Graham demonstrates a masterful understanding of RNM, computational rhetoric, and thinkers associated with the left branch of rhetoric. And his ability to synthesize all this work into a unified theory is very impressive.I look forward to reading new scholarship in genre studies that builds on this text, and I look forward to following the theoretical debates it prompts with respect to the compatibility between RNM and traditional rhetorical perspectives. I also look forward to future scholarship that situates Graham’s process-oriented account of rhetoric in relation to a larger historical context and disciplinary genealogy. As scholars such as Debra Hawhee, Thomas Rickert, Scot Barnet, and Mari Lee Mifsud have all shown (at least indirectly), perspectives that resonate with the process philosophy of Bergson can be found in Greek antiquity as well as the Homeric period that predates Greek antiquity. More work should be done to connect these historical threads so that rhetoric’s ontological relationship to process, change, movement, and indeterminacy can be fully appreciated.
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Abstract
Editors' introduction to 7.3.
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Abstract
Abstract: The preface provides a brief introduction to the five contributions collected in the issue and related to Laurent Pernot’s book La rhétorique de l’éloge dans le monde gréco-romain thirty years after its publication. The preface also highlights the main breakthroughs that Pernot’s book has made, constituting a methodological model for any research on ancient rhetoric. The book’s comprehensiveness and modernity in its approach to authors, works, genres, contexts and ideas is also emphasized.
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Abstract
I last heard from Dr. Lawrence about two weeks before she died when she responded to my request for her expertise: Dr. Neefe, Attached are my comments on the 2 surveys. I'm concerned about the length of the POE survey in particular...It's long and I'm assuming if people are responding to this this [sic] on their way out of the building, they are not going to give it the careful thought and reflection that many of the questions require. But maybe I have the context of the survey wrong... I hope my comments are helpful --- this is such an exciting project, Halcyon
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Abstract
This symposium documents an ongoing conversation between five faculty members from Portland Community College. The discussion explores what “equity-based assessment” means, grappling both with the reasons for adopting such approaches as contract grading, labor-based grading, and ungrading and with the challenges of implementing them in two-year colleges.
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Guest Editors’ Introduction: Disrupting the Alternative Grading Narrative: Recognizing the Contributions of Two-Year College Teacher-Scholars ↗
Abstract
In this special issue introduction about alternative grading practices, we argue that stories from two-year colleges and other underrepresented institutions matter. As our title suggests, this special issue is an attempt to recognize the unrecognized and disrupt the dominant alternative assessment narrative. To meet the needs of all students, especially those whose journeys include two-year colleges, the field must find ways to elevate faculty voices from community colleges, technical colleges, and vocational colleges in conversations about pedagogical innovations, including grading.
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Abstract
Multimedia platforms have become living archives for spectacle and normalized cruelty, inviting audiences to watch and watch again. What does it mean to consume media that is despicable in both content and form? What are the impacts of doing so repetitively? What is the appeal of public revelation? In his book Caught on Tape: White Masculinity and Obscene Enjoyment, Casey Ryan Kelly unpacks the role of spectatorship and consumption related to obscene enjoyment. Paying attention to manners of disclosure, Kelly uses psychoanalytic theory to work through how public revelations speak to racist and misogynistic underpinnings of whiteness. Through case studies on public freak out videos, leaked audio files, and viral sex-tapes, Kelly explores the perpetual feedback loop of grandiose public revelation to achieve post-racialism. This critique shifts accountability from an individual issue to a structural consequence of white-masculine power.Kelly's introduction, “On Obscene Enjoyment,” contextualizes the role of the viewer by outlining the variables of his analysis. Speaking in conversation with traditional notions of secrecy and surveillance by scholars such as Jodi Dean and Douglas Kellner, Kelly centers the appeal of a public matter that was initially private. Disclosure itself creates the perception of an authentic reality behind closed doors. The spectatorship involved reflects a particular perversion wherein the viewer knows it is wrong to look yet looks anyway. It is from this perspective that Kelly introduces Lacanian psychoanalytic theory, specifically the role of jouissance, to address satisfaction that is sought out by the subject through unattainable means. This “lack” in the self moves the subject toward desire. Watching and listening to publicized privacies creates a moment of significance, of forbidden enjoyment, which scapegoats structural inequity with the individual outburst to unconsciously assure the white subject that their power “still exists” (18). Drawing a throughline between the spectator, white masculinity, and lethal jouissance, Kelly presents a theoretical framework to prepare the reader for what's to come.In Chapter 1, Kelly measures whether “publicized exposure” of obscene behavior ends up stopping white masculine violence (30). Analyzing a leaked tape of a sexually violent tirade by director Mel Gibson, a public outburst by former Seinfeld star Mike Richards, and a racist sex-tape by professional wrestler Hulk Hogan, this chapter examines the double movement of public obscenity as it relates to whiteness. First, these artifacts create the illusion of an instance that has been overcome, playing further into the fantasy of post racialism. Secondly, the instance is also experienced as an ongoing threat. These archived obscenities reinforce white anxiety, demonstrating that racism is “embedded in the white racial unconscious” (43). From this perspective, racism and misogyny are acts of obscene enjoyment, where white desire is projected onto the subjugated Other. Gibson, Richards, and Hogan display how the white imaginary influences dominance throughout the population from “knowledge of racial complicity” (33). This is not to excuse it but rather to understand the depth in which primal fantasies control white masculinity. Understanding the dependence whiteness has on the racialized other becomes crucial to contextualizing the spectator's role in this process.Chapter 2 explores the depths of white anxiety through discourses surrounding Los Angeles Clippers owner, Donald Sterling, and his girlfriend at the time, V. Stiviano. Unlike the blatantly racial epithets of the first case study, Sterling scapegoats his internalized racism with an argument of culture. After Stiviano, a Black and Latina woman, had been spending time at an NBA game with Black friends, Sterling demanded that she stop “broadcasting” her association with Black people (56). Despite being the owner of a predominantly Black team and dating a Black woman, Sterling felt “there was a culture” he, and Stiviano by association, needed to abide by in public. This culture, Kelly argues, normalizes plantation culture to mask white men's phobic response to racialized bodies (56). Using the frame of Lacanian anxiety, Kelly discusses both racial capital and white denialism as essential subjects to understanding how white power becomes more associated with humanness than other racial identities. The broadcasting of Sterling's private racism reveals a white anxiety regarding people of color occupying traditionally white environments. Kelly uses the language of contamination to conceptualize the reality of what Sterling's logics were trying to convey. While Sterling blames culture for his racist claims, he fails to acknowledge consequences of the role he plays in maintaining it.In Chapter 3, Kelly investigates the particular gratifications that occur from viewing and circulating public racist meltdowns. Charting his digital ethnographic analysis of YouTube's algorithm, Kelly demonstrates how the excessive publication and viewership of racist freak out compilations reveal a racist jouissance, allowing white viewers to experience the pleasure of the irruption of hysterical behavior while simultaneously shielding them from their own complicity. Working closely with the work of Joshua Gunn, Kelly turns to aesthetics of pornography and fantasy to explain the disidentification that results from such content. He reveals that the “repeated viewing of people of color subjected to humiliation is ultimately the benefit of the spectator rather than the victims of hate speech” (101). Kelly applies this conclusion across all four case studies to account for the obscene pleasure associated with repetitive absolution.The final case study, Chapter 4, spotlights the rhetoric around the Access Hollywood hot-mic tape leaked during Donald Trump's first presidential campaign. The conversation features a violent and sexually explicit conversation between two men, discussing their entitlement to a woman's body. Kelly connects this to Freud's myth of the primal horde, a parable involving a totem representing a dead father as the end to excess enjoyment for the paternal figure and renewed enjoyment for those who saw the totem thereafter. Trump's election represents a “logical extension of the decline of the paternal signifier” (105). When Trump makes the claim that “when you are a celebrity, they let you [grab ‘em by the pussy],” he is declaring a form of political power and celebrity that is grounded in a state of exception. His role as the primal father fosters the “passive masochistic attitude” that “wishes to be governed by unrestricted force” (108). In combination with the fact that this tape is audio only, Trump's statements become demands for his own desire: How can we please him? From this position of power, his statements function as a test of loyalty to listeners—the dynamic conditions his audience to divert agency to him. For this reason, the Access Hollywood tape is not an embarrassing exposure but rather one that revealed the truth of Trump's ideology as it related to political power. Trump's statements invite audiences to be the object of desire as the politician ruthlessly sought out his own.Kelly ends the book with an Epilogue titled “On Pointless Enjoyment.” In these final pages, Kelly notes that media spectatorship will always exist from unconscious desire. It is not just what is caught on tape and then publicly viewed but instead the compulsion that is fed through repetitive viewing. Kelly offers this as his entry point into rhetorical criticism, explaining that people are hailed into viewership that feeds into one's desire. His objective is to make sense of “what white masculinity discloses about itself” and the audience dynamics created through simultaneous public and private admission (127).Kelly offers a solution: a “defense of accountability that starts with the subject's avowal of desire” (133). In other words, we need to separate white masculinity from the death drive so that white victimhood may be curtailed in relation to oppressive or violent actions. Shifting accountability to the self moves the impulse the spectator feels toward the Other and “traverses the narcissism of liberal fantasy” by further understanding the lack that seeks fulfillment (131). Moments of obscene enjoyment are the result of a lack of a lack—a pursuit of satisfaction that results in pushing blame onto the Other. The shift Kelly is calling for toward accountability reverses the direction of lack back to the self, demanding self-reflection in a body that is often understood as victimless.Kelly's careful analysis of the digital shift from private to public is crucial for scholars in rhetorical studies as we grapple with complacency in everyday consumption. Expanding on his previous book, Apocalypse Man, Kelly deftly guides readers through psychoanalytic theory toward the intersections of imagined fantasy and obscene reality to understand the influence that viewership has on the self and the Object. This charge ultimately centers concern for accountability, sharing with readers the powers of acknowledgment. While readers might question the extent to which acknowledgment can foster significant change, Kelly claims that we must understand the fantasy to unravel it. He masterfully crafts a vision of the intangible to bring forward the function it has in our conscious reality. The research is deep and unapologetic, emphasizing the simplicity of the obscure. While I wish this call toward accountability were expanded upon in each chapter rather than the epilogue alone, Kelly's argument still prompts questions of change, rather than within the Other, within ourselves.Caught on Tape brings forward the importance of understanding our own consciousness and consumption patterns as they pertain to the systemic violence of whiteness. It indicates that voyeurism is never passive and repetition never coincidental. The invisible tethers of hegemony continue to command power in moments both immediately and after-the-fact. The excruciating pleasure we encounter in the process is what keeps us tied in the meantime. Kelly's manuscript is a crucial read for scholars at the intersections of digital rhetoric, whiteness, and surveillance, as we posit answers to continuously pressing questions of ideology, ethics, and technology.
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Abstract
The emergence of populist politicians internationally in the past twenty years is remarkable. This phenomenon has prompted voluminous academic analyses: scholars from political science, political theory, and media studies have analyzed populism in books, articles, and edited collections. Rhetoric as a discipline has been relatively quiet. Populist Rhetorics: Case Studies and a Minimalist Definition proposes to address the dearth of work in disciplinary rhetoric not by inviting scholars identified with rhetorical studies exclusively (though some are) to analyze populism but by asking all the contributors to take a “rhetorical approach” in analyzing the discourse of a populist politician. The editors associate a rhetorical approach with, especially, close readings, and each contributor analyzes at least one text of a populist politician to see how the text works to persuade the audience the text invokes. This disciplined (in both senses of the word) approach marks this volume as important for readers of Rhetoric and Public Affairs and gives the volume a unity that many collections lack, further advanced by the apparent agreement among the contributors to raise fundamental questions concerning how to understand populism; to wit, should populism be thought of as an ideology or as a style? Since the chapters include populists from both the left and from the right, and since the contributors are committed to a rhetorical approach, it is not surprising that the authors individually and collectively conclude that populism is performative, not ideological. Finally, this volume gives witness to what is truly remarkable (some might say scary) about our particular moment: that populism is international. The case studies examine the rhetoric of populists from Britain, Germany, Greece, Hungary, Italy, Venezuela, and the United States.The object of Paul Elliot Johnson's analysis in “Populist Melancholy” is the Republican Platform of 2016, adopted by the party without change in 2020. That the party decided to reproduce the same platform in 2020 following the Trump presidency suggests to Johnson that the grievances that the platform identifies could not be addressed by political action; otherwise, why weren't at least some of the grievances ameliorated while Trump was in office? On Johnson's reading, the “people” of the Republican imaginary see themselves as weak and powerless—victims. He argues that Freud's analysis of melancholia captures well both the feeling of loss that the Trump base experiences and its inability to articulate a positive path to addressing this loss—thus, on his analysis, the pathology of the current American right. In defining Republican populism in psychological terms, Johnson's thesis recalls Richard Hofstadter's argument that populism is fueled by status grievance and resentment, rather than material conditions.In “Voltagabbana Rhetorics: Turncoating as a Populist Strategy in Pandemic Times,” Pamela Pietrucci notes a propensity of populists to practice a voltagabbana, a turncoat or flip-flopping rhetoric. She notes that Donald Trump, Jair Bolsonaro, Boris Johnson, and Matteo Salvini—all identified as right-wing populists—changed both their positions and their practice with regard to masking during the Covid pandemic; none attempted to reconcile the contradictions in their advice or practice. Pietrucci examines in detail the voltagabbana rhetoric of Matteo Salvini, the leader of the far-right League and the Deputy Prime Minister of Italy in 2019. As is typical of populists, Salvini lacks an historical connection to a consistent ideology; he began his career as a Communist while at present his politics are right-wing. According to Pietrucci, the positions Salvini advances are based on the analysis produced by “The Beast,” a search engine that identifies the terms, themes, and memes most prevalent in Internet computer searches. If “hydroxychloroquine” is trending well, then presumably Salvini would endorse it as an effective Covid cure that “bureaucrats” are keeping from the public. On Pietrucci's analysis, Salvini has no ideology. He might be labeled a populist of “algorithmic” opportunism (73). Ultimately, the politics that Salvini practices, she concludes, is one of disavowal, whose inconsistency is in the service of deniability (75–76).In “Brexit, YouTube and the Populist Rhetorical Ethos,” Alan Finlayson maintains that populism should be understood more as a political style or performance than an ideology, drawing extensively on work in rhetorical studies to make his case. Finlayson argues that ethos is central to populist rhetoric, not merely its premise but also its conclusion (86). The populist appeals to voters to become “the people” that they already are, he maintains. The object of his analysis is the YouTube video, “The Truth About Brexit,” created by the popular conspiracy-theorist Paul Joseph Watson, which had nearly a million views during the Brexit debate. Finlayson's analysis is attentive to the effective use that Watson makes of the affordances of YouTube as a medium as well as the discursive contradictions in Watson's narrative.In “Populism and the Rise of the AFD in Germany,” Anne Ulrich, Olaf Kramer, and Dietmar Till report the rise of populist movements from the right, especially the AFD (Alternative for Germany), that have gained prominence via the use of a rhetoric of provocation suited to online broadcast. The authors maintain that new media create spaces for provocateurs to perform an identity and identification with “the people.” The authors offer close readings of speeches by Björn Höcke, a prominent member of the New Right, and by Alice Weidel, co-chair of AFD. The Höcke speech, broadcast live on YouTube, employs rhetorical devices typical of demagoguery: breaking taboos, stoking indignation, and inspiring negative emotions (122), all with an intention to provoke. To this end, Höcke identified the “‘true victims’” of World War II as the inhabitants of Dresden killed in the allied bombing in February 1945 (125). Weidel is similarly provocative in her characterization of immigration as a “Great Replacement” strategy that installs fertile “‘headscarf girls’” and “‘knife men’” as the basis for a new majority (130). The racists metonymies are made for circulation as memes, the authors argue.Sophia Hatzisavvidou analyzes the populist rhetoric of socialist Alexis Tsipras who became prime minister of Greece in 2015. As a result of the 2007–08 world-wide recession, Greece's debt was staggering. The European Union, International Monetary Fund, and the World Bank conditioned a bailout on Greece's enacting of severe austerity measures. But round after round of tax increases, while producing much general suffering, seemed to make economic matters worse; thus, “the crisis” of 2015. Hatzisavvidou analyzes Tsipras's campaign of resistance to the austerity measures, characterizing Tsipras's rhetoric as a moralizing discourse that contrasted “the people” as morally superior—more genuine than the technocratic elites. The technocrats’ austerity program failed on its own economic terms, Tsipras maintains, but succeeded in creating a resistant people with a “‘purity’” (156), who want “to take their lives into their own hands,” and who stand up to “‘blind conservative forces’” (157). Drawing on Aristotle's three types of rhetoric, Hatzisavvidou characterizes Tsipras's speeches, surprisingly, as epideictic rather than deliberative, surprising because, like deliberative rhetoric for Aristotle, Tsipras's speeches advocate a future-oriented solution to a political problem. Still, the speeches are indeed epideictic because the audience addressed lacks the power to solve the problem: the bureaucrats held the purse strings, and Greece had no choice but to accede to the bankers’ demands.Viktor Orbán can credibly claim to be the model for the contemporary populist-right nationalist leader. His rhetoric is the subject of Miklós Sükösd's “Victorious Victimization: Orbán the Orator—Deep Securitization and State Populism in Hungary's Propaganda State.” Sükösd finds the template for Orban's subsequent rhetoric in his speech at Heroes Square, attacking Soviet occupation in 1989; at the time, Orban was the leader of the leftist Fidesz party. The speech set the pattern for speeches that Orban gave annually since his election as prime minister in 2010. On Sükösd's analysis, in Orban's case a populist rhetoric served first a liberal and then an illiberal politics. Drawing on a content analysis of forty-one of these speeches, Sükösd's argues that Orban's rhetoric is especially notable for fear-mongering: Orban exaggerates threats to Hungary's sovereignty and national character from EU bureaucrats and immigrants. If the Hungarian voter is especially vulnerable to such threats, the history of Hungary can explain why: Hungary was dominated by the Hapsburgs in the eighteenth century, followed by the Russians, then, in the twentieth century first by the Nazis and then the Soviets. Sükösd's essay is notable for giving a relatively rich account of how populist appeals are rooted in national character. He writes, “Themes of fear, suffering and gloom occupy central places in Hungarian national identity and culture” (179). Hungary sees itself as “ever the guiltless victim of contempt, assault and injury perpetrated by others” (179).” Sükösd's analysis shows in a compelling way how perceived victimhood and its attendant resentments are fertile ground for the populist.Pierre Ostiguy identifies his analysis specifically as rhetorical in his chapter, “The Voice and Message of Hugo Chávez: A Rhetorical Analysis.” By a rhetorical approach, he appears to mean not only an analysis that features close readings but also an analysis of “relational-performative” elements, more traditionally the fourth canon, actio. Ostiguy identifies a number of features of Hugo Chávez's rhetoric that mark his brand of populism as unusual and extreme. The speeches are uniquely characterized by expressions of passionate love: for fatherland (la patria), for the flag, and for Christ, reflecting values that are more typically associated with right-wing politics. Famously aligning himself and his movement with Símon Bolívar, Chávez claims to be less an heir to that original revolution than its re-incarnation and extension, as if he and his movement were pre-ordained to bring about its messianic completion. Furthermore, Chávez would not merely represent the Venezuelan people but embody them. Chávez, Ostiguy writes, “is the people.”Like other populists Chávez also shares a penchant for “the low,” an important idea that Ostiguy advanced in earlier work. “The low” manifests as a general vulgarity that is intended to shock, especially in coarse, personal insults. Ostiguy notes as exemplary a Chávez speech in March 2006, in which he “unloaded” on George Bush (following the invasion of Iraq) with personal insults, including calling Bush a donkey, a genocider, a drunk, a sicko, a coward and worse. Equally important is Chávez's actio. Speaking without a manuscript or teleprompter, Chávez exhibits an apparent spontaneity but delivers with cadence and rhythm, in a deep baritone, punctuated by an expressive arm waving.This is an excellent, well-conceived collection. Each of the chapters reviews the literature on populism and offers a taxonomy for classifying and understanding it. Each also critically analyzes at least one work that bears the populist label. The chapters demonstrate the value of a rhetorical take on populist rhetoric. It invites rhetoric scholars to take a seat at the table. We should heed that invitation.
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Editing in the Writing Center: Exploring a Graduate Editing Service and the Role of Instructional Editing in Graduate ↗
Abstract
This article describes one writing center’s creation and assessment of a graduate editing service, a service for advanced graduate students at the end of their thesis or dissertation writing. Through discussion of the training, features, and assessment of the graduate editing service as well as its role in our larger suite of graduate writing support, we offer a roadmap for how other writing centers can develop writer-focused graduate editing services that support a range of diverse learners and their needs. Our two-stage analysis of 20 student texts includes a robust analysis of 6933 edits made by 10 editors and offers an overview of the common edits and the number of accepted edits in our service. This article also provides operationalized definitions of three kinds of editing practices in our service, including instructional editing, copyediting, and hybrid, and a taxonomy of common instructional practices including guidance (offering direct edits with information and instruction), question asking, responding as a reader, and shifting responsibility to the writer. With the presentation of instructional editing and its features, our article offers clear implications for training and ongoing assessment of editing services in a variety of contexts and helps provide an ethical response to the role that writing centers may play in editing student work.
Subjects: graduate writers, dissertation, thesis, graduate student support, editing, copyediting, editing service -
Abstract
This article offers a narrative account of how we, graduate assistants at a private, Vincentian university writing center, confronted and addressed sexual harassment within our space. Beginning in the spring semester of 2022, we saw an increasing number of sexual harassment incidents in our writing center. Desperately searching for more effective practices to protect our consultants and clients alike from these experiences, we drew inspiration from Kovalik et al.’s (2021) concept of a community contract, developing a contract tailored to the specific needs and dynamics of our writing center environment. By recounting our experiences, this article highlights the challenges faced by the consultants we mentor when dealing with harassment in their workplace, as well as how we balance policy and agency when looking for a solution. There is little literature currently on sexual harassment in writing center scholarship, so it is our hope that our experiences will inspire future research as well as fill some existing gaps in the academic landscape. We conclude this essay by reflecting on the outcomes of our initiatives and the lessons learned in the process. We hope that this framework will prove valuable to other writing centers currently dealing with similar problems, and that by implementing a community contract, writing centers may preemptively avoid such situations. Keywords : student misconduct, sexual harassment, community contract, writing center policy We quickly learn as writing center consultants that one unanticipated comment can throw off an entire session with a student, no matter how well the session had been going before. This becomes even truer when it comes to unwarranted sexual advances, observations about one’s identity, or illicit, uncomfortable conversation topics. This was true for Maya, [1] a senior writing consultant at our center. The session began as most do, exchanging pleasantries, ensuring that the student-client is comfortable, and determining how the next 45 minutes will be best spent. It was not until a few minutes into the session that her client, a white, male peer, derailed the focus of the session with one comment: “Hey, you’re pretty for a brown girl.” In this moment Maya, taken aback, must take stock of her positionality, the student-client’s positionality, what is at risk, and her own emotions, and then determine how to move forward. Does she address the inappropriate nature of this comment? Does she smile and brush off the affirmation of colorism, moving the session forward? Does she find a graduate assistant or another leader in the writing center and escalate the matter higher? In mere seconds, Maya must navigate an unfair and unjust situation with the means available to her. Though there may be resources available and support surrounding her, at this moment it is very easy for her to feel alone, targeted, unsafe, and unsure. Unfortunately, situations like these are not uncommon. The Association of American Universities (2019) found that on college campuses, 59.2% of women experience some degree of sexual harassment during their time at the university (p. viii). While there is not enough definitive research to confidently assert that these staggering statistics are reflected in writing center spaces, it is clear to those working in these spaces that some level of harassment is making its way through the writing center’s doors from the campus at large. We have found this true in our own writing center especially, a writing center at a private Vincentian university, with the rates of student misconduct growing exponentially in the two semesters following the height of the Covid-19 pandemic (namely Spring 2022 and Fall 2022). From racialized comments like the one Maya endured to inappropriate gestures during consultations, from clients derailing writing conversations in order to ask for consultants’ phone numbers to severe incidents of stalking, our writing center has been the background for an array of concerning incidents. As we saw the number of weekly incidents rising, we questioned how to move forward and what the best practices were to keep our consultants safe while maintaining the “homey” and welcoming feel we, and many other writing center administrators, desire our writing center to emanate, for better or for worse (McKinney 2013). The way forward was a journey for us, a journey on which we hope many more writing centers will join, as the work is nowhere near its endpoint. With this goal in mind, in this paper, we will discuss our lived experiences in our writing center as graduate assistants through a narrative format and the way we handled the threat of sexual harassment in our space. We share our collaborative process of creating a community contract for our writing center and offer the final version as a foundation for others to build upon. We create a framework that balances student agency and autonomy with necessary, protective policy that can easily be adapted by other writing centers negotiating their way through the muddy waters of student misconduct in their space. We believe that our work bridges gaps in existing research by demanding an intellectual consideration of sexual harassment in writing centers as a focal issue within student misconduct, something that desperately needs recognition within this field. We both work at our writing center as graduate assistants, so we are invested in the day-to-day operations of our center as leaders. [2] We toggle between our identities as administrators, mentors, and students, and this gives us a complex and unique perspective from which we conduct our leadership. [3] We see what is going on from a higher level– we know what needs to happen from an administrative point of view, what kind of training needs to happen, and how to keep the center running smoothly. But we also see how the job affects our undergraduate consultants in a very real way as we are “in the weeds” with them. Our campus is diverse in race, religion, gender identity, sexuality, economic backgrounds, and more. With this diversity at the forefront, we want our center to be a place that celebrates it, that champions students’ voices, and that feels like a safe space. When we started to notice that some sessions were impacting the space in a negative manner – for both consultants and for clients – we responded as both peers and student-leaders. Because of our unique position as graduate assistants, in many cases, we either saw or heard the incidents that occurred in our space, or were notified shortly after. Additionally, because we share close relationships with both the writing center’s director and assistant director, we felt empowered to act on behalf of our staff while knowing we were fully supported from above. While there were an alarming number of incidents, we have chosen to highlight the three that, along with Maya’s story, exemplify the crux of the issue at hand: blatant entitlement. In the spring semester of 2022, our campus was slowly transitioning back to its pre-Covid status quo. Masks were no longer required, distancing was loosened, and students were opting, once again, for in-person classes. This also meant that the writing center experienced higher traffic than it had in over a year, bringing in new students every day. One of these students was Arthur, a nontraditional student who frequented the center daily. At first, consultants found him a bit creepy but had difficulty articulating why. He had a certain suspicious demeanor about him, and many interactions with him seemed off-putting. He would lurk about the center, even if he did not have appointments, and began to make certain consultants uncomfortable with his presence. He had the tendency to “sneak up” on consultants and startle them when he wanted to ask a question and had little to no awareness of personal space. He acted as if the writing center was his alone, to the point that many consultants acknowledged that they felt that they no longer had access to their own workspace. As his behavior began to worsen, consultants took note. Many refused to be in spaces near him, and others requested to not work with him. When he would make appointments, he refused to make them himself online (as is our center’s policy) but would wait by our front desk until a female staff member was working there and then insist that that staff member make an appointment for him. Similarly, he would consistently book sessions only with our women consultants and come unprepared with no clear goals, thereby putting extra work on our consultants to direct a session that had no inherent direction. Often, he would also demand that these consultants do tasks outside their responsibility, such as plugging in his laptop for him. In one specific instance, one of our strongest and boldest consultants attempted to terminate the session after he presented no assignment to work on; this resulted in his refusal to leave and an attempt to cause an angry scene, demanding to speak to our director (also a woman). After this incident, we asked Arthur to leave our space and deactivated his account on our scheduling platform. He attempted to return in the fall of 2022 and, once again, put up quite the fight with our director, but we were able to stand our ground to ensure the safety and comfort of our consultants. We hoped that this was a one-off incident, but we were sadly mistaken. Our situation with Arthur only seemed to begin an influx of these types of events, heightening our awareness as leaders. In the fall semester of 2022, incidents began to increase both in intensity and number. Lauren, a senior consultant, came to us to report unwelcoming and hostile incidents with a client who happened to be a co-worker in her other campus job as a resident assistant. This co-worker had crossed boundaries multiple times outside of the space, including an instance where he refused to leave her dorm room. This particular client began making appointments with Lauren and usually did not convey clear goals or a specific assignment to work on. Other times, he would neglect bringing in any kind of writing assignment at all; he made appointments simply to chat with Lauren as his consultant. The advances he made during these types of sessions were unwanted and unencouraged, and altogether made Lauren feel unsafe. To address these incidents, we began by simply moving his appointments to other consultants. The student became apoplectic at the thought of his appointments being moved and complained to both the director and assistant director of the writing center, both of whom kindly explained the policy behind their decision. He responded that working with Lauren was a “clear right” as he pays tuition money that funds the center, and by that logic, funds his access to Lauren’s person. The disturbing nature of his presumptuous ownership over Lauren, a black woman, was made further alarming by their racial identities: as a white man, this client’s rhetoric embodied the financial entitlement that has historically commodified black women’s bodies and their labor. His response to our administrators demonstrated the full extent of his assumed privilege to consultant access, time, and intimacy of the consultation space in the center, a notion that we found to be increasingly shared by a vast number of the student population that utilized writing center services. At the same time, the student began to show up in Lauren’s place of residence, unexpected and unannounced. Because of the nature of these advances, the matter had to be reported institutionally with the Title IX office. This student had access to both of Lauren’s places of work, one of which was also her home as an RA. The harassment cornered her in almost every aspect of her daily life, causing distress and questioning/jeopardizing her safety. We wondered if working with a specific consultant truly was a “right,” and if any codes of conduct existed that would suggest otherwise, but our search into this matter institutionally came up empty, prompting us to fill the gaps. During the evening hours at our writing center, a student came in with a creative short story he wanted to get an opinion on. Once again, Lauren was the consultant for this particular session, and by this time, had unfortunately become accustomed to working through difficult sessions. The session began normally, and the story seemed innocent at first. It followed a budding college romance in the residence halls, but the story took a dark turn when the plot morphed from romance to murder. The story specifically explained in detail how the main character kills his love interest, proceeds to rape her inside their residence hall, and later eats her. Reaching this point in the story, Lauren became increasingly uncomfortable and excused herself to alert one of us and asked how she should move forward. At our writing center, we, of course, encourage writings of all types and typically instruct our consultants to help clients even if they disagree with the viewpoints being articulated as it can be a good chance for education and for changing the rhetoric surrounding oppression (Suhr-Systma & Brown, 2011). It is also the responsibility of both the reader and writer to authentically respond (Elbow & Belanoff, 1999). However, with the explicit nature of this story and Lauren’s clear uneasiness, we made the decision to shut down the session. When we explained this to the client, he stated that “he had the right to bring in whatever he wanted ” and work with whomever he likes. We wondered how far is too far with writing, what consultants actually consent to as they enter a session, and how much we can actually protect our consultants from uncomfortable situations. We share these stories to paint a realistic picture of our writing center and to express the urgency we felt to “deal” with the problem. Stories have a unique way of drawing storyteller and listener together into a relationship, even if temporarily; the hardships faced by one will by proxy be felt by the other (Dixon 2017). With this in mind, we invite you into the weeds of our writing center and share with you our collaborative process for overcoming the sexual harassment we saw. With our consultants’ safety risk increasing simply by existing in our space and doing their job, we knew we had to find a new way forward as leaders. To begin, we borrowed Dixon’s (2017) framework of accepting the messy, everyday parts of writing center work as integral to what we do. Rather than looking at these incidents as something to overcome, move past, and forget for the sake of trying to create an idealistic – yet unattainable – space, we addressed the discomfort these incidents left behind. In her research on queering the everyday of writing centers, Dixon (2017) suggests that negotiating sexual harassment and other incidents comes from working through unsettling events and asking how they “complicate our understanding of what it means to make meaning in the center.” In our case, what do these new levels of harassment mean? Do they affect how consultants interact with each other and/or with clients? What kind of environment do we want to build, and how do we get there? Next, we collected whatever resources we could find on sexual harassment and similar occurrences in writing centers. While the scholarship on the subject was relatively limited, a handful of studies aided us in our journey. Harry Denny’s foundational work, Facing the Center, situates sex and gender dynamics in the writing center as a pivotal point of study. He writes that “our sex, our gender, and the politics attendant to them are ubiquitous in writing centers and to the people that circulate through them” (p. 87). To ignore the different power dynamics, privileges, and potentials for harm that accompany sex, gender, and its intersections across multiple identities is to ignore a key component of the work being done in a writing center space. Denny reminds us that though we cannot fight every battle, we must find strategic moments to fight the gender and sex oppressions we see in our centers (p. 111). This sentiment reinforces the importance of the work we are attempting to accomplish. Dixon and Robinson (2019), and Nadler (2019) pushed us to question the space of a writing center itself – we want our spaces to be welcoming, but what does that mean? And at what cost? Nader (2019) discusses online writing center spaces and what kinds of behaviors and attitudes are welcome there. Specifically, he addresses tutor consent– by entering online space what exactly are tutors consenting to? Is this consent clearly defined (typically, the answer is “no”)? Similarly, Dixon and Robinson (2019) tackle what “welcome” means inside an in-person writing center, especially when institutional positionality is considered. The university places rules and regulations on a writing center that directly impact what shape “welcome” takes and who exactly is welcome. They call us to redefine comfort, space, ideology, and practice in order to consider what “welcome” means in practice. This is a call we took seriously as we strived to address the incidents in our writing center because we did not want our space to welcome harm. As Dixon and Robinson (2019) express, writing centers are situated in the midst of institutions that, more often that not, have conflicting agendas concerning the handling of sexual harassment. This is an area that writing centers need to tread carefully, balancing institutional responsibility with the well-being of the students who inhabit the space. Prebel (2015) writes of the implicit harm in mandatory reporting. She argues that mandatory reporting in centers, and across the institution, in reality victimize those who have experienced sexual harassment. Meadows (2021) builds on this work, highlighting key ideas that she believes will spark conversations in writing centers and move us toward finding a solution to sexual harassment that does not leave victims isolated and defeated. She asserts that we must start these conversations with each other and push for some sort of institutional reform – two things we look to accomplish through our work here. Using Prebel (2015) and Meadows (2021) as a springboard, it seemed clear that we needed to tackle the problem of institutional policies versus internal, departmental policies. We had no internal policy in place to deal with sexual harassment or other forms of student misconduct at the time these incidents began to occur. In our center, we try to have as few hard-lined policies as possible because we believe that policies, no matter how good-intentioned, typically tend to fail to serve the entire population which they are intended to regulate and can easily become tools of oppression. Our greatest desire is for both our consultants and our student-clients to have agency in the sessions, and we find that the best way to ensure that is to lessen the authoritarian policies in place. We adopted this mentality from the work of Natarajan, Cardona, and Yang (2022), who write about the policies on writing center landing pages from an anti-racist lens. They argue that policies even as simple as “no proofreading” or appointment allotments can send subtle yet clear signals as to who is welcome or not welcome in a space. Sometimes, policies are created with implicitly biased rationales. While many policies seem neutral when taken for face-value, underneath they expose roots in racism and ableism, disproportionately affecting already marginalized student writers and tutors. To combat this potential marginalization, Natarajan et. al (2022) suggest focusing on the students themselves and how policies affect them, rather than focusing on the nitty gritty of the actual policy. They delineate the distinction by focusing on the who rather than the what : We wanted to adopt their ideology of people-focused versus policy-focused procedures in our space. While policies do help standardized practices so that every student at the writing center, both writer and tutor, has the same foundation, these policies can also affect the students in different ways. This is something that writing center administrators must be aware of while working with students and when creating the policies meant to protect them. We took this thinking to heart in our writing center, wanting to respect the diversity of our space by keeping rigid procedures to a minimum. We intended our space to allow allow creative expression and autonomy for both writers and tutors to set the boundaries of their consultations. Yet, in doing so, we found that when things get dicey in a session for a consultant, especially concerning sexual harassment, the lack of clear, available policy works toward our disadvantage. Until these incidents, we had almost been scared of power and authority as concepts; it was now our chance to remedy this stance and find a healthy balance between power and autonomy. In writing centers and related scholarship, there is more often than not an acute need to move away from any sort of hierarchy to ensure that work can be done. We know and live by the mantra “produce better writers, not better papers,” focusing on equipping writers with transferable writing skills rather than making sure they have an A+ paper ready to go by the end of a session (North 1984, 438). Similarly, we strive for our centers to be welcoming homes and not stuffy classrooms or remedial-only spaces. Carino (2003) reminds us that peership is elevated in writing center scholarship as the ultimate form of tutoring, a practice we actively promote in our own center. It represents “writing centers as the nonhierarchical and nonthreatening collaborative environments most aspire to be” (Carino, 2003, p. 96). We see consultants and their clients as two equals, two students, two friends . But should friendship truly be the goal of writing consultations? Of course, considering friendship is helpful for many consultations, especially when the clients come into their sessions eager and ready to dive into their writing. But more often than not, it can create an awkward dynamic between tutor and writer. Students do not always come into our writing center with the intention to learn and do so happily; many times, students come into our space with the intention of getting extra credit, having someone to write their papers for them, or, in extreme cases, crossing boundaries. If I only see my tutor as a friend, what is keeping me from crossing boundaries and making inappropriate advances? Friendship is a familiar relationship, one that suggests intimacy. Yes, there is inherent intimacy built into the work of consultation as sharing writing is extremely personal and often feels like sharing oneself. Yet, at the end of the day, writing consultation is a job with specific goals. We want clients to feel welcome, safe, and productive while doing their work with a tutor, yet this desire should never come at the cost of our student tutoring staff’s well-being, all for the sake of “friendship.” There must be some sort of balance between the two extremes of hard-lined policies and idealistic friendship. Tutors need to have agency in their sessions to direct their clients as needed and to add whatever personalization feels right to them, but clear boundaries also need to be established between tutor and client for a safe working relationship to exist. We cannot turn a blind-eye to the power dynamics at play in tutor-client relations for the sake of friendship; this becomes especially important when sessions become difficult. Acknowledging that there is some sort of power dynamic occurring in sessions can help consultants embrace their desired autonomy, not only when shutting down unwanted advances but also in the more predictable difficult sessions, such as when clients are on their phones or clearly have faulty expectations of what writing center consultants can do. Carino (2003) reminds us: While we do not want to cross the line into an authoritarian regime where administrators dictate exactly what can occur in a session and create rules for every little thing, some level of actual authority given to our consultants and policies in place to help guide sessions truly can be a healthy thing. In order to create policies that brought us closer to this healthy foundation, however, we had to navigate institutional systems and authority, which many times proves to be a much trickier task. When it comes to institutional responsibility for a sexual harassment or student misconduct case, the path to accountability and due process can often come with difficulty to alleviate a threatening situation. Institutions are responsible by Title IX to ensure that there is equal access to all University spaces and that such access is not hindered, for example, by another student’s threatening presence. However, institutional responsibility also includes ensuring compliance to reporting, evidence, and investigation standards, some of which have come under scrutiny for taking agency– and consent– away from the victim/survivor. When writing centers welcome individuals into sessions, they do so with the other person’s consent and right to self-determination, but this culture comes to a halt when mandatory reporting practices bind writing centers to situate the victim/survivor outside of their own autonomy. Holland et al. (2021) write that “lack of consent lies at the heart of both sexual assault and universal mandatory reporting” (p. 3). Regaining this lost sense of autonomy and control is “essential to recovery and healing after individuals experience sexual trauma” (p. 2). However, when an individual– client or consultant– reports to their graduate assistant or directors at the writing center, they may then be subjected to a series of interrogation from one department to another. This may require them to reiterate their stories and endure trauma for the sake of attaining justice, as well as have their consent to privacy be undertaken by university surveillance, the police, attorneys, private investigators, and the perpetrator– all of which came from one nonconsensual report (Know Your Title IX 2021). The ramifications of mandatory reporting become even more pronounced when consultants occupy marginalized racial identities. In these instances, the consequences extend to issues of racialization, mistrust of authority, and the perpetuation of harmful stereotypes. As with the consultants in our story, the victim/survivor’s racial identity increases their susceptibility to harm from surveillance measures. As Holland (2021) reminds us, mandatory reporting can reinforce the mistrust persons of color already carry as a result of previous racialization, over policing, and personal experiences of police brutality. The fact that “providing safety and support has become synonymous with increasing police presence [and] surveillance” shows what little consideration mandatory reporting policies give to this mistrust (Méndez, 2020, p. 98). In this way, white supremacy becomes enmeshed in mandatory reporting and decreases a student of color’s likelihood of reporting. For Black, Indigenous, and women of color (BIWOC), specific gendered and racialized stereotypes can further inhibit them from reporting out of self preservation. Black women who report face being stereotyped as the “angry black woman” to minimize justified anger over sexual harassment (Morrison 2021). Furthermore, race-specific stereotypes that label Black and Brown women as overly promiscuous can lead institutional authority figures to orient their investigation towards the victim/survivor’s credibility (Buchanan 2002). Surveillance as a result of mandatory reporting then turns into a measure of scrutiny rather than safety for BIWOC victims/survivors. For writing centers, this dilemma of institutional responsibility and ethics of care is crucial to our commitment to social justice. In her work on mandatory reporting in writing centers, Bethany Meadows (2021) asks, “if we believe students have the right to their own language and voice, then why do we remove survivor agency with mandatory reporting?” If we acclaim students’ self-determination in consultations, then how can we implicate ourselves in processes that remove autonomy, forcibly re-traumatize, and subject survivors/victims to surveillance from institutions that systematically oppress the racial and gendered identities of those who come forward? For writing centers, these dilemmas of institutional responsibility and ethics of care are crucial to our commitment to social justice. Mandatory reporting removes students from a place where they “can experience some distance from institutional authority” to a space where “the center– and consultant– is more in consensus with the institution than in collaboration with the student” (Prebel 2015). In our cases of consultants facing harassment from clients, the balance between institutional cooperation and the culture of collaboration and care we shared for each other became complicated. As Méndez (2021) asks, “to what extent is having Title IX as the only option available to address sexual misconduct one of the preconditions for silencing a diverse range of survivors?” To be able to actualize the work of reducing institutional harm, writing centers must build “viable responses and healing options for the range of survivors who have been deemed systemically disposable” (Méndez 2021). At our writing center, we created our own code of conduct to give our consultants the option to resolve peer harassment without creating unwarranted surveillance or pressure on a student. Doing so, we hoped to enact an ethics of care for our consultants alongside the ethics of care we pursue for student-clients. Throughout the commentary on the newest revisions to Title IX regulations, there is much debate over the requirement that indirect disclosures, such as through an assignment, must be reported. Under these guidelines, “nearly all employees will be required to report when: they have information about conduct that could reasonably be understood to constitute sexual harassment and assault because they… learned about it ‘by any other means,’ including indirectly learning of conduct via flyers, posts on social media or online platforms, assignments, and class-based discussions” (Holland, n.d., p. 186). According to Prebel (2015), “disclosures of sexual assault made in student essays and reflective pieces like personal statements are considered reportable” and under these circumstances, “the mandate to report can thus be interpreted as a form of textual interventionism, a limit on how individual writers might ‘own’ their texts or develop agency through their writing” (p. 4-5). While Prebel references a client’s disclosure about being a victim/survivor, you will remember from Lauren’s story that our writing center was faced with a client’s fictional first-person narrative, whereas the narrator perpetrated sexual violence and murder, including rape, necrophilia, and cannibalism in a dorm setting. The client’s consultant, feeling physical and mental discomfort, removed herself from the session and a graduate assistant explained to the client that he would not be allowed to bring in writing that was harmful to the consultant’s psychological being. The student-writer lodged a counter complaint that they were denied their right to write about and seek consultancy on any subject matter. This is not a debate distant from writing center scholarship as many have reported the complications arising from “questions about whose it is to adopt or accommodate to whom and to what effect” when it comes to working with a client whose writing threatens respect and dignity for the existence of one or many fundamental identities of the consultant (Denny 2010). However, the social injustices that emerge from a passive or indifferent response to these works create a culture that de-prioritizes the consent and inclusivity of consultants and even other clients. The crux of the issue lies in how a writing center approaches inclusivity. As Dixon and Robinson (2019) write, “inclusivity becomes complicated when writing centers have clients who visit the center with racist, sexist, homophobic, ableist, or otherwise oppressive papers.” Arguments to maximize inclusivity of these clients and their ideas often root in taking a writing-based approach that perhaps challenges sources and evidence, but not ethics. While this more objective angle does enhance the comfortability of the client, it does not serve social justice and through performance, indicates an indifference to the personhood of consultants or clients who share the identities being oppressed. Critical to this proposition is the radical social justice praxis set forth by Greenfield (2019) who addresses the issue of allowing writing consultants to help authors “be more effective in communicating their racism or misogyny” (p. 4). Considering the writing center’s positionality within the larger institution, “our privileging of writers over righteousness risks in both small and large ways our field’s complicity in enabling or even promoting systems of injustice many of us personally reject” (Greenfield, 2019, p. 5). When “the work of writing centers is implicated in these various systems of oppression,” then “we have an ethical responsibility to intervene purposefully” (Greenfield, 2019, p. 6). Others may argue that textual or even verbal intervention in violent writing contradicts the core writing center value of championing a client’s language and voice, but then one must also ask, whose voice and what message is upheld in that apathy? Moreover, where is the consultant’s consent to hear and handle writing directly opposing their existence? While consultations often defer control to student-clients in order to practice student-centered approaches, it does not mean that consultants also drop their subjectivity. The process of recognition and response is alive on both ends, and both clients and consultants work to balance the inherent power dynamics in their relationship. However, when a client presumes entitlement to a consultant’s right to self-determine their boundaries in a session, including a consultant’s right to remove themselves from a space where their existence or autonomy no longer felt welcome, power is wielded to enact control and oppression. An ethics of care for clients grounds much of our considerations on what “comfortable” and “welcome” mean for a given space. However, it is time that an ethics of care for consultants is also closely considered. It is in that deeper examination that we found the larger implications of student misconduct on our space. Primarily, student misconduct reveals gendered assumptions of consultant work and a client’s rights to the consultant’s mobility, time, intellectual resources, and emotional faculty. Writing center staff is typically female-dominated, perpetuating the stereotype of women as helpers. The notion that women should exist in remedial spaces and provide help to the men that need it and/or desire it, though the men (more often than not) are reluctant to accept such help, is a persistent problem. Denny (2010) writes of this issue: Thus, how we interact with gender in a healthy manner is of utmost importance for the safety of all students that inhabit our spaces, consultants and clients alike. Denny (2010) writes that “our gender and sex are among those political and historical variables that cut through the scene of tutoring. For some, the point of entrée into this conversation vis-à-àvis writing centers revolves around gendered notions of writing—that there are uniquely male, female, feminine or masculine ways of doing and learning it” (p. 89). Gendering in writing centers cannot be escaped– gender is such an outward-facing expression of our innate identities that it is difficult to hide or ignore, even if we wanted to. Similarly, as Morrison (2021) points out, consultants do not leave their race at the door of writing centers, and “racism itself is not dropped at the door of the writing center by anyone” either (p. 120). In and out of the writing center, “experiences of women of color are frequently the product of intersecting patterns of racism and sexism” (Crenshaw, 1991, p. 1243). At these intersections, the dual axis of marginality imposes extra layers of emotional taxation in addition to being stereotyped as nurturing “helpers.” For women of color, their racial identity presents an additional axis that increases the emotional labor placed on them. BIWOC consultants are placed “in a position of constant negotiation” of identity politics, having to perform what Morrison (2021) calls a “balancing act” of filtering responses to racialized hostility to maintain a hospitable work environment, especially if it’s lacking a conscious commitment to anti-racism practices (p. 124). The lack of a conscious commitment to anti-racism practices amplifies the challenges that women consultants of color face, perpetuating an environment where racialized sexual harassment can thrive. For example, while some instances of racialized sexual harassment may be more overt, such as “hey, you’re pretty for a brown girl,” other instances may be more covert, making it harder to validate feelings of racial targeting within sexual harassment. Such experiences “can be incredibly direct and personal for those who live them, while those who perpetrate the acts may deny them or fail to notice them and their exclusionary effect” (Morrison, 2021, p. 128). In the case of Lauren’s client, implying that access to Lauren was “paid for” by his tuition may have been just one final attempt to pre-approve his harassment; but for Lauren, these comments may invoke a scary reminder of the present manifestations of racial capitalism. The sexual harassment here was apparent. However, the racism Lauren felt may go unacknowledged for multiple factors: its covert presentation, the consultant’s need for self-preservation from gaslighting, and the racial consciousness of the writing center at hand. To cultivate an ethics of care for all consultants, it is essential for writing center culture to commit to addressing overt and subtle expressions of systemic racism and the emotional labor they require to overcome. Because writing center spaces offer a welcoming environment that encourages empathy and collaboration, they can often be misinterpreted as informal environments where anything goes. Regardless of gender, consultants have to engage in various forms of emotional labor as part of their daily work. It follows, then, that women consultants are already doing a great degree of this type of labor before adding in the gender bias that disproportionately affects them. Navigating gender bias itself takes a great degree of emotional labor, a labor that could easily weigh on a consultant long after the session concludes. This begs the question of what kind of emotional labor is required of students in writing centers, especially of consultants. Mannon (2021) asserts that emotional labor is typically something we simply expect of writing center consultants without training. It is something we believe is central to working in a writing center, yet we treat emotional labor as if it is something consultants should inherently understand and know how to navigate. It is not something trained or taught; rather, it is simply expected. However, when we ignore this type of work as a very real and very valid part of the writing center experience, we create a space “where the work of managing writers’ emotions is invisible, devalued, and disheartening” (Mannon, 2021, p. 145). Complicating further the consultant’s emotional burden is the neoliberal idea that students at a university are consumers whose needs must be met at any cost. As displayed in the three stories we shared, there is an overarching theme of entitlement– entitlement to the consultant herself, her time, to the writing center space, to have any sort of behavior accepted, etc. Universities do everything in their power to attract high performing (and high-paying) students, promising an array of services in return, ranging from state-of-the-art gyms to trendy residence halls and to, of course, writing center and tutoring services (Mintz, 2021, p. 88). In this kind of framework, the “customer is always right,” which leads consultants in writing centers to consistently navigate what the client expects of them– another emotional juggle that is not taught, and further, should not have to be. This becomes extremely problematic in writing centers where the front-facing consulting service is primarily conducted by women. The underlying notion of client-as-consumer tips the scale of the power dynamics between client and female consultant before the session even begins. When dealing with the emotional labor and trauma that accompany sexual harassment in sessions, the conjunction of neoliberal ideals and gendered expectations exacerbates the problems faced by our women consultants. By failing to create a space where emotional labor is validated as hard work as well as having limited policies in place that empower consultants in this emotional labor, both consultants and clients suffer. Nadler (2019) affirms this when writing about student consent for both student-consultants and student-clients. What do we consent to? What do we not consent to? How is this communicated? How does this change depending on the space we find ourselves in? He asks, “when consultants lose agency because of undesirable circumstances they have no choice in entering, how is that not the ultimate form of harassment?” (Nadler, 2019, pt. IV). We centered this question when attempting to find a way forward in our own sexual harassment situation and determined that lacking space for the acknowledgement of emotional labor and the protection of agency in our own center was becoming increasingly problematic. Protecting the consultant’s agency and giving them a clear route to achieve this became our top priority. Searching for a way forward proved difficult as we wanted to strike an appropriate balance between policy and agency. Denny (2010) raises the question of gender and sexuality in the writing center, asking, “whose burden it is to adapt or accommodate to whom and to what effect. Like the dynamics around sexuality, these moments of gender conflict are fraught with policy and political complications” (p. 93). How do we protect consultants? How do we have clear policies while steering clear of total authoritarian attitudes? We found a solid foundation in the work of Kovalik et al. (2021). Their work in community contracts for online spaces gave us a foundation for our own solution and ushered in a new way to handle policy in writing center spaces. Given the problem of emotional labor Mannon (2021) makes clear, the weight of responsibility writing tutors have when sessions go awry is clearly problematic, especially considering power structures, different identities, and different uses of language. The issue of harassment and misconduct in a writing center muddies the waters for tutors and can cause harm in a space that is supposed to be open and safe (Kovalic et al., 2021). Additionally, because students are typically not trained to handle misconduct (and we must ask – should they be? Is this their responsibility? In their pay grade?), the responsibility falls solely on the tutor experiencing the problem, isolating them and asking them to negotiate in the moment far more than a session agenda. Many tutors shrug “off their uncomfortable interactions, thinking they would never come into contact with the student again– so why bother?” (Kovalik et al., 2021, p. 2). Their idea to combat these inequitable dynamics was to create a community contract, specifically for their online sessions, to take the full responsibility off of their tutors and to share the responsibility equally across the tutor-client relationship. The contract stated what a session is, what its purpose is, what will happen in the session, and what is not to happen in a session. Everyone must sign the contract, ensuring that everyone understands what is expected. This study by Kovalik et al. (2021) became the bedrock of our own– it revealed to us an equitable way forward and promised a bright solution to the problem that had been darkening our center. In brainstorming sessions with upper administration, there were questions about what this contract posed theoretically for the power dynamics within writing center culture. Contracts, in a broad sense, are prescriptive agreements between two parties, a set of rules and regulations to abide by that are designed to protect individuals by limiting interpretation and scope. Given that writing center practice prioritizes anti-hierarchical and student-centered approaches to collaboration, contracts in the space can seem too authoritative on the consultant’s end, considering the power they inherently bring to the session. However, according to the collaborative theory of contracts (Markovits 2004), a shared sense of intention and obligations actually sustains cooperation and collaboration better than otherwise. Framed as a legal theory in this context, Markovits’ theory the sustainability of collaboration and community through contracts or promises holds profound implications for how writing centers can reassess the importance of establishing healthy, clear, and secure boundaries. This reconsideration can enhance the comfort of both clients and consultants, fostering a collaborative environment where they can work towards a common end-goal without apprehension of inappropriate motives. Having a community-contract certainly changes the relations among the clients and consultants who engage in them, but these changes can enhance opportunities for collaboration despite their formality. Markovits (2004) writes that promises “increas[e] the reliability of social coordination and promot[es] the efficient allocation of resources” (p. 1419). This is because promises “establish a relation of recognition and respect– and indeed a kind of community– among those who participate in them” (Markovits 2004, p. 1420). Recognition and respect are the feedback loop which defines the bond between a consultant and a client. As Trachsel (1995) writes, “the intersubjective dynamic of recognition and response, the relational self in close connection with another self, is crucial to the successful enactment of a learning process centered around the student” (p. 38). Even more so, staying honest to a promise or contract “enable[s] persons to cease to be strangers by sharing in the ends of the promises” and fulfillment of their joint intentions (Markovits 2004, p.1447). When clients and consultants can each hold up their end on the promise to conduct themselves with respect for the other’s boundaries and self-determination, they “cease to be strangers and come to treat each other, affirmatively, as ends in themselves, by entering into what I call a collaborative community” (Markovits 2004, p. 1451). Within the nuances of this theory and its application on our own writing center community contract, one can see how what seemed authoritarian actually comes to be integral in sustaining a respectful community. With the spirit of collaboration and an ethics of care, our methodology for designing a contract included an all-staff meeting as well as an accessible brain-dump document where all consultants could anonymously pose suggestions for what boundaries would allow them to ensure safety and self-determination in a session. It was easy for us to invite the consultants into these conversations as non-hierarchical collaboration is modeled to us through our own position as graduate assistants, and because their voices are incredibly important to a document that directly affects their experience in their workplace. Consultants were eager to be a part, and were active participants throughout the process. Our writing center staff is committed to one another, as friends and as colleagues, so everyone took the drafting seriously in the hope it would strengthen the already existing bonds in our space. As we can see here, many of our consultants posed their concerns side-by-side in what textually feels like solidarity to protect each other and themselves. The root of many of these issues– such as phone distractions, expecting a consultant to “fix” papers, crossing personal boundaries– rested in the harmful assumption that a consultant’s time and intellectual resources could be disregarded and disrespected. In this document, the staff brought together what they believed defined the contractual obligations or promises of the relationship between consultants and clients from their personal experiences. Most of all, they emphasize a need for shared intention to be present and active with writing to work on in a session. Shared intentions, as per Markovits’ (2004) analysis, is the foundation to coordination. For example, one of our consultant’s suggestions, “must have intention to work on their own writing” better allows for both client and consultant to move forward with the session. When one party does not share this intention, then the consultation moves backwards in progress. These statements relate to our mission, to the expectations of a client so that a consultation can be collaborative, and to the non-negotiable behavior in a workplace. We wrote this first draft of the contract towards the end of the semester, when student misconduct and sexual harassment reports had lessened, but we still felt its impact across the space. Examining the language here, such as posing every statement with “I agree” and requiring initials, one can interpret how we feared losing the safety of the writing center space, alerting us of a need to be stricter with policy writing and interpretation. To the process of initialing and signing, we also added that these were “non-negotiable” rules for a client to “abide by.” While the language here emerges from the anxiety and need to protect interpretation so that another client could not bend our policies to justify their inappropriate behavior, it nonetheless exacerbated power dynamics in client-consultant relationships. It was focused on giving the power to dictate rules and control interpretation to the hands of writing center staff, rather than welcoming collaboration from our community– something we would later revisit and revise. Writing this draft, there was much concern about how certain terms would be interpreted and how we could best enforce a culture of accountability that served social justice. One critical method we implemented here was writing what would be considered a breach of this contract. As Markovits (2004) theorizes, “contracts enable persons who are not intimates nevertheless to cease to be strangers; and breaches do not just reinstate the persons’ prior status as strangers but instead leave them actively estranged” (p. 1463). This means that a contractual relationship allows for community building (rather than remaining strangers post-consultation) when recognition and respect of intentions, goals, and obligations are met. However, when they are breached, the contract itself contains the codified authority that allows for a clear discontinuation of that relationship. Because we did not have a clear policy on student misconduct and what breached appropriate behavior in our writing center, clients often felt not only entitled to returning to the writing center but also entitled to working with the same consultant that they had harassed. By having a written document that clearly defined what constituted a breach of appropriate behavior and the consequences for such, consultants and clients could easily point to their right to remove themselves from a consultation and disengage in any unwanted future relationship. After we had returned from break, graduate assistants and upper administration sat down with our previous draft of the contract. Significant changes were made as we had returned to the community contract with our mission to practice care, collaboration, and non-hierarchical praxis in mind. We removed the initials and replaced “I agree” statements with language to indicate these terms as expectations rather than rules. Removing initials and signatures came from our desire to emphasize that this is a shared community document and to maintain a horizontal relationship with our clients and each other, rather than the traditional vertical hierarchy of promisee and promisor often found in more traditional contracts. By doing so, we also hoped to reiterate these guidelines as part and parcel of community-building in the writing center. We removed the term “non-negotiable” from the title as we began to realize that “writing centers become arenas where the support they provide and the cultural assumptions that go along with them present unfamiliar points of contact between people who might not otherwise be thrown together” (Denny 2010, p.100). As Denny questions in his article, we too considered how we might ensure the safety of our staff while still maintaining spaces that “embrace a diversity of bodies, identities, and practices?” To this point, we altered the language of this contract to match our embrace of restorative rather than punitive approaches toward clients who commit misconduct while still upholding the consultant’s autonomy and feelings as valid and deserving of a righteous response. Our final community contract and its terms represent a culmination of emotions, thought, scholarship, and advocacy we all experienced in the previous year. Outside of structuring the contract in a more welcoming and supportive tone, we also hoped that our specific terms would assist us in facing interpersonal as well as larger institutional issues we encountered. Our first item establishes our intentions and goals as consultants by pointing clients towards our mission statement. Items two and three as well as term five continue on the mission of creating available and clearly stated expectations to be shared between consultants and clients for greater cooperation. Item four is designed to lower instances where a consultant feels overburdened in the emotional labor they provide to a session. As Mannon (2021) writes, “affective engagements are central to writing center practice” (p.144). By asking clients to come to a consultation when they are ready to be actively engaged and indicating exactly what that labor of engagement involves, clients can hopefully better imagine this often-invisible emotional laboring on the client and consultant’s part. For consultants, “emotional labor might take less of a toll in environments that define it, value it, and establish conditions where it resonates positively” (Mannon 2021, p.161). Mindful of this, term seven also seeks to validate a consultant’s autonomy by authorizing their feelings as sufficient enough reason to end a consultation. Items six, seven, and eight are designed to protect consultants and clients psychologically and physically. Specifically, in term eight, we sought to clearly answer what Dixon (2019) asks writing centers to contemplate: “We perpetuate the idea of comfort to foster a setting for vulnerability, yet how do we know what is comfortable, what welcome means, for everyone who comes into our space? Who do we prioritize welcome for and how?” In term eight, we assert consultations as spaces with professional boundaries despite being peer-to-peer relationships. In both of these terms, we also hoped to “intervene purposefully” (Greenfield 2019) in the institutional taking of survivor/victim consent through mandatory reporting. By asserting the right of clients and consultants to end a session without having to report to others, we hope this contract can provide one template by which writing centers can “expand anonymous and voluntary reporting options that survivors can control” (Holland 2021, p.3). Following our student-centered model, this contract as a whole provided our writing center the status of a community with a heightened sense of empowerment and choice. Rather than enforcing the hierarchical practice of signing the contract, which demands a client’s acknowledgment toward the higher power of the staff’s voice against theirs, we decided to place the contract at the bottom of our homepage for clients to view and know before entering a session (see figure 4). While the client still retains the responsibility of knowing the terms of the contract, we do not necessarily present the contract in a way that might fashion hostility before the consultation even begins. At its end result, this contract shows how collaboration works best when boundaries are clearly drawn, rather than ambiguously assumed. This becomes increasingly important as the writing center at our university is a female-majority space where consultants’ identities are publicly visible via our scheduling platform. With high rates of sexual harassment on campuses, a female-majority space requires distinct protections necessary for collaboration to flourish. While there is a concern that boundary setting will enforce too much formality, thereby prohibiting consultants and/or clients from feeling comfortable in their sessions, it is important to note that these boundaries in actuality enhance the comfortability of both clients and consultants to work without fear of losing their agency or of tolerating inappropriate behavior (Carino 2003). With the contract in place, consultants and clients enter sessions with clear expectations of what comprises successful sessions, and they have a written and agreed upon exit strategy should a session go awry for any reason. It is our deepest desire that the steps that we took at our writing center will bring a tangible lasting change. As both of us are moving on from that university, our involvement in the day-to-day interactions with consultants will be at a minimum, so we lose a little of our ability to monitor the contract’s success. However, we left ways for the future graduate assistants in the space, as well as other administrators and consultants themselves, to keep track of the safety of our consultants. We employed, like Kovalik et al. (2021), a behavior log to keep track of student misconduct and the circumstances surrounding it. This will help our writing center keep track of incidents and potentially be able to predict them before they occur if we see patterns form. We will do this through the center’s scheduling platform, WCOnline. Typically, consultants create client report forms to send to the client as a recap of the session, but they can also be internal reports for the center itself. If there is any problem, discomfort, or misconduct in a session, we can make a report that stays in our system. This will be useful for any future research that will be done in the space and will be helpful for us as we monitor the appropriateness of sessions. Additionally, we suggest that the future graduate assistants do regular well-being checks with the staff at staff meetings, to see how things are going from their perspective, as well as work to educate new staff on the contract. Because we are a staff completely composed of students, there is much turnover, a problem any academic knows too well. While the student staff that helped create the contract knows the contract well and understands its importance, it is imperative to continually educate future hires of the contract as well, so that it does not lose its credibility or its place in our center. In the same vein, it is our hope that this contract will be a living document, constantly evolving to suit the needs of the writing center population. As new staff comes in and learns of the importance of these policies, we invite new conversations to be had and new iterations of the contract to be created. This is not a project to be sealed shut and packed away– active contributions will keep it alive and ensure that the spirit of the project remains. We share this process in the hopes that other writing centers across universities will be able to adopt and transform this framework in ways that accommodate their unique spaces and students. We also share the process with the keen desire that we see more scholarship addressing these issues as our work is in no way comprehensive. There is an array of different writing center environments and factors that could change the scope of this work and must be considered. We pose a few lingering questions for future researchers: what happens when misconduct occurs in a center that has evening hours when no administrators are around? What happens when the sexual harassment or misconduct occurs between members of the staff, rather than between a staff member and a client? Even more severe, how do we come alongside students that may feel harassed by their own administrators, beyond whatever institutional measures are already in place? And, lastly, while this work accounts for the sexual harassment of women, especially BIPOC women, how might we consider the other communities that may be at risk of this type of harassment, namely the LGBTQIA+ community? We also want to encourage the administrators who deal with student misconduct in their centers to remember that they are not alone. Because of our deep level of care for our center and for the students we interact with everyday, we experienced extreme fatigue while working towards a solution. We often speak of protecting the emotional labor of the writing consultants, but confronting and mitigating these incidents requires emotional labor on the part of the administrators as well. Unfortunately, as administrators, there is sometimes no higher authority who can offer the validation of having your needs and labor recognized. This further adds to the emotional labor taken upon by administrators. We experienced this in real-time, and we want to acknowledge how painful it is to juggle institutional expectations and personal commitments. It can sometimes feel fruitless, especially when the atmosphere of your space has changed, and you work desperately to get it back. It is hard but meaningful work. If you are feeling these things, give yourself some grace. Know that the work is worthwhile. All in all, we believe that the community contract is a helpful tool to writing centers to make concrete policy that protects student workers and student clients alike, all the while maintaining the collaborative, non-hierarchical feel that most centers desire to achieve. We are incredibly grateful to have been able to work with each other and with the undergraduate staff at the writing center to develop this community contract. After seeing the toll that these numerous accounts of student misconduct had on our undergraduate consultants, it feels good to know that we have something in place that will hopefully be able to help. Sexual harassment is an ongoing and under-researched problem in writing centers, something we would like to see change in the near future. We hope that these narratives along with our solution provide inspiration to other centers to begin to tackle the problems of sexual harassment head-on. The work is not over, and it will take all of us, writing center staff and students alike, to change the writing center landscape for the better. [1] Throughout this paper, all names will be changed, and stories anonymized to protect the identities of our student population [2] We would like to take a moment here to acknowledge and thank the third graduate assistant in our WC, Chris Ingram, who worked closely with us as a student-leader as these incidents were occurring. He was instrumental in helping us mitigate these issues in real-time, as well as helping us consider alternate strategies of addressing the misconduct, some of which can be found in Appendix B. [3] Our position is relatively undefined. We exist in a liminal space between the WC’s administrators, the director and assistant director, and the undergraduate staff. We work closely with the center’s assistant director and help him with any administrative tasks (such as scheduling and leading staff meetings) that need to be done. Our primary role, however, is still one of consulting and working with students one-on-one. Approximately 30% of our work is administrative. This makes our position as graduate assistants very fluid; no one day is the same. We often find ourselves liaisons between the administrators and the staff, simply because we are part of both “worlds.” Buchanan, N. T. P. D., & Ormerod, A. J. P. D. (2002). Racialized Sexual Harassment in the Lives of African American women. Women & Therapy , 25(3-4), 107–124. https://doi.org/10.1300/J015v25n03_08 Carino, P. (2003). Power and Authority in Peer Tutoring. In M. A. Pemberton & J. Kinkead (Eds.), The Center Will Hold: Critical Perspectives on Writing Center Scholarship (pp. 96–113). University Press of Colorado. Crenshaw, K. (1991). Mapping the margins: Intersectionality, identity politics, and violence against women of color. Stanford Law Review , 43 (6), 1241–1299. https://doi.org/10.2307/1229039 Denny, H. C. (2010). Facing Sex and Gender in the Writing Center. In Facing the Center (pp. 87–112). University Press of Colorado. Dixon, E. (2017). Uncomfortably queer: Everyday moments in the writing center. The Peer Review , 1(2). https://thepeerreview-iwca.org/issues/braver-spaces/uncomfortably-queer-everyday-moments-in-the-writing-center/ Dixon, E., & Robinson, R (2019). Welcome for Whom: Introduction to the Special Issue. The Peer Review , 3(1). https://thepeerreview-iwca.org/issues/redefining-welcome/welcome-for-whom-introduction-to-the-special-issue/ Elbow, P. & Belanoff, P. (1999). Sharing and Responding (3rd ed.). McGraw-Hill Humanities. Meadows, B., T. (2021). Cracks in the system: Ethics and tensions of mandatory reporting for writing center professionals. The Dangling Modifier. https://sites.psu.edu/thedanglingmodifier/cracks-in-the-system-ethics-and-tensions-of-mandatory-reporting-for-writing-center-professionals/ Greenfield, L. (2019). Introduction: Justice and Peace are Everyone’s Interest: Or, the Case for a New Paradigm. In Radical Writing Center Praxis: A Paradigm for Ethical Political Engagement (pp. 3–28). University Press of Colorado. http://www.jstor.org/stable/j.ctvg5bszx.4 Holland, K., Hutchison, E., Ahrens, C., Goodman-Williams, R., Howard, R., & Cipriano, A. (n.d.). Academic Alliance for Survivor Choice in Reporting Policies (ASC) Letter on Proposed Title IX Regulations. https://psychology.unl.edu/sashlab/ASC%20Response%20Letter%20to%20Proposed%20Title%20IX%20Mandatory%20Reporting%20Regs.pdf Holland, K. J., Hutchison, E. Q., Ahrens, C. E., & Torres, M. G. (2021) Reporting is not supporting: Why the principle of mandatory supporting, not mandatory reporting, must guide sexual misconduct policies in higher education. Proceedings of the National Academies of Sciences , 118(52), 1-4. https://doi.org/10.1073/pnas.2116515118 Know Your Title IX. (2021). The Cost of Reporting: Perpetrator Retaliation, Institutional Betrayal, and Student Survivor Pushout. Retrieved from https://www.knowyourix.org/wp- content/uploads/2021/03/Know-Your-IX-2021-Report-Final-Copy.pdf Kovalik, J., Haley, M., & DuBois, M. (2021). Confront student misconduct at the writing center. The Dangling Modifier , 27. Mannon, B. (2021). Centering the emotional labor of writing tutors. The Writing Center Journal , 39(1/2), 143–168. Markovits, D. (2004). Contract and collaboration. The Yale Law Journal , 113, 1419–1514. https://www.yalelawjournal.org/pdf/224_ah6tbit6.pdf Méndez, X. (2020). Beyond nassar: a transformative justice and decolonial feminist approach to campus sexual assault. Frontiers, 41(2), 82–104. Mintz, B. (2021), Neoliberalism and the crisis in higher education: The cost of ideology. Am. J. Econ. Sociol., 80: 79-112. https://doi.org/10.1111/ajes.12370 Morrison, T. H. (2021). A Balancing Act: Black Women Experiencing and Negotiating Racial Tension in the Center. The Writing Center Journal , 39 (1/2), 119–142. https://www.jstor.org/stable/27172216 Nadler, R. (2021). Sexual Harassment, Dirty Underwear, and Coffee Bar Hipsters: Welcome to the Virtual Writing Center. The Peer Review , 3(1). Natarajan, S., Galeano, V., Cardona, J. B., & Yang, T. (2022). What’s on Our Landing Page? Writing Center Policy Commonplaces and Antiracist Critique. The Peer Review , 7(1). North, S. M. (1984). The idea of a writing center. College English , 46(5), 433. Prebel, J. (2015). Confessions in the writing center: Constructionist approaches in the era of mandatory reporting. The Writing Lab Newsletter, 40(3–4), 2–8. https://wlnjournal.org/archives/v40/40.3-4.pdf Suhr-Sytsma, M., & Brown, S.-E. (2011). Theory in/to practice: addressing the everyday language of oppression in the writing center. The Writing Center Journal, 31(2), 13–49. Trachsel, M. (1995). Nurturant ethics and academic ideals: Convergence in the writing center. The Writing Center Journal, 16(1), 24-45. Retrieved from https://www.jstor.org/stable/43441986
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Abstract
This study explores the impact of multimodal feedback types on student experiences with asynchronous writing tutoring. Through analysis of survey responses from students who utilized Drop-Off Essay Review appointments at a small, private college, this study finds that the combination of written and video feedback enables students to better understand and engage with asynchronous feedback from their tutors. Findings indicate that most students prefer video feedback or a combination of video and written feedback, noting that the video feedback helps elaborate on the tutor’s written comments. Results also suggest that offering multiple feedback options may help writing centers reach a wider range of students, as participants expressed varying individual preferences for different feedback types. Furthermore, the asynchronous format appears to provide a more comfortable entry point into tutoring for some students. This study contributes to the limited research on multimodal feedback in asynchronous writing tutoring and highlights the importance of examining how combined feedback types impact student experiences. Keywords : asynchronous tutoring, multimodal feedback, writing centers, student engagement, inclusivity Asynchronous methods of tutoring, in which tutors and students provide and review feedback on their own schedule, have been increasingly introduced in many college and university writing centers. While asynchronous tutoring is not a new concept, such tutoring methods provide the opportunity for students to receive feedback on their writing without ever needing to meet with a tutor, which brought great value during the online times of Covid-19 and led to these methods becoming more widespread during and after Covid restrictions. Often, asynchronous feedback is received in a written format, though asynchronous tutoring can also utilize audio and video feedback from tutors. As a new tutor providing asynchronous feedback to students, I often noticed students would not review all forms of feedback provided to them; many would ignore the screencast video provided with their written feedback, and this brought forth the question: were both feedback methods necessary? This study aims to understand how multiple feedback types (written feedback, in which the reviewer uses forms of written communication such as imbedded comments, emails, or letters; audio feedback, in which the reviewer records their voice talking through their feedback; and video feedback, an expansion on audio feedback in which the reviewer provides a video both talking through and showing their feedback) impact student experiences with online writing tutoring when used in combination with one another. This article will first examine previous research on asynchronous feedback methods, looking at comparisons between asynchronous and in-person feedback, considering the specific pros and cons of asynchronous tutoring, and exploring the impact of written versus media feedback, before presenting data from a study that explores student experiences and perceptions of online, multimodal feedback. Overall, I argue that using multiple feedback types creates a valuable relationship between those methods, allowing students to better understand and address asynchronous feedback from their tutors. Previous research has compared asynchronous and face-to-face tutoring (where tutors and students meet at the same time to discuss that paper), finding that the online format can change various aspects within tutoring. In Bell’s study on 10 asynchronous sessions, she found that “tutors are not simply applying the tutoring techniques and strategies they use in in-person session in a new online setting, but they are adapting these tools and approaches” (2019). Buck et al.’s study investigating online tutoring comments also notes how an online setting impacts feedback, explaining that the asynchronous format “introduces many interpretations of the tone” which can shift how feedback is received (2021, p. 38). Separate pieces of research investigating the difference between in-person and online formats also comment on how this difference impacts the tutor-tutee relationship. Buck et al. explain that the “tutor and writer cannot have conversations setting the agenda for the upcoming session,” and that this lack of communication among each leads to a shift in focus between the two, with the tutor and tutee often maintaining different priorities (2021, p. 39). These researchers continue to explain that the lack of contact between the two results in the tutor being unable to adjust their tutoring style in ways that is often done within face-to-face sessions. As tutors are unable to see how students will respond to their feedback, they are unable to get to know their student as a writer in their session, which is often vital to adjusting tutoring feedback based on the writer’s abilities (Buck et al., 2021, p. 39). Bell also explores the tutor-tutee relationships in her research, noting that tutors often made more attempts to define roles between themselves and the student in their sessions in order to “define relationships in an asynchronous setting where participants are not both present to otherwise negotiate and establish roles” ( 2019). Bell also found that tutors adapted to the online setting by finding different approaches to keeping attention on the subject at hand. Within face-to-face tutoring, it is common for tutors to read papers aloud in order to stay on the same page as their tutees. Within Bell’s study, she found that asynchronous tutors utilized screencast videos as a visual prompt to draw attention to the section tutors focused on ( 2019) . Other findings on the shifts between in-person and asynchronous tutoring consist of the format itself. Breuch (2005) explains that the media within face-to-face tutoring remains consistent across sessions, with tutoring always occurring within a physical space and through speaking to one another. In online writing centers, however, there are numerous options to communicate, and communications can take place in a variety of formats such as email or Microsoft Word (p. 23). These differences between the tutoring methods can ultimately impact a student’s experience with writing tutoring. Various literature also demonstrates that many students prefer and value online options for tutoring specifically. A study conducted by Bell and others finds three common variables for why students opt for asynchronous appointments: time, physical space, and feedback. Students feel asynchronous options make “best use of what little time” they have available in their busy schedules, provide a space for those with distance to travel to reach the center or that is more comfortable for those not finding the physical center accommodating for their needs, and provide feedback types that students find favorable (Bell et al., 2021, pp. 6-7). Another study highlighting how many students appreciate online options for tutoring found that 40% of participants from asynchronous appointments said that they would only come for online tutoring, while 57% of in-person respondents said that they would only come for in-person tutoring (Barron et al., 2023 ). This fact highlights the value placed on each tutoring form by students and shows that despite the changes from in-person to online, both options are valued by different students. Aside from students’ preference for the option, online tutoring brings many advantages. As mentioned, previous research establishes the benefits of time, change in physical space, and feedback (Bell et al., 2021, pp. 7-6). Chewning (2015) also comments on the benefit of time in online tutoring, elaborating that such methods provide more freedom to students “particularly in terms of when contributions to the process can be made by either party,” allowing for both tutors and tutees to address the appointment when they are ready and able to (p. 59). Gallagher and Maxfield echo this sentiment, explaining that the online format allows for students to “take breaks and work on certain revisions” before revisiting feedback, allowing for students who might get overwhelmed from large portions of comments to review their tutor’s feedback at their own pace (2019). Another benefit brought from asynchronous tutoring is the permanence of the feedback. Gallagher and Maxfield (2019) explain, while students have to rely on memory and any potential notes taken in face-to-face tutoring to inform them while making revisions after an appointment, students in asynchronous appointments are left with written or multimodal artifacts to reference at any point when working on revisions. They further explain that such an artifact can be utilized by students “to build a personal library of supplemental material over time” (2019). Bell and others also discuss this advantage in their study, explaining that because feedback is given in a more permanent format through comments or videos, students are able to revisit this feedback whenever they desire (2021, p. 7). Finally, an interesting benefit brought from asynchronous tutoring methods is that such options provide the ability to reach new students, bringing an aspect of inclusivity that may be lacking from in-person opportunities. In a study that incorporated several new tutoring options onto their campus, including an asynchronous option that they refer to as Written Feedback, it was found that “the more traditional in-person modality was the only modality where a majority (54%) of writers identified as white (191 of 356 respondents)” which suggested that while white students opted for “traditional in-person tutoring,” non-white students tended to prefer non-traditional methods of tutoring (Barron et al., 2023 ). Thus, this study concluded that nontraditional tutoring such as asynchronous tutoring allowed the typical boundaries of the writing center to be stretched in order to reach students who wouldn’t utilize in-person options. A similar finding came in a study investigating why students choose asynchronous options, stating that “those using online tutoring services may do so because in-person writing center programming is not always easy to access and not always designed to be inclusive” (Bell et al., 2021, p. 8). Thus, various research indicates that asynchronous and online tutoring reaches new audiences, often including students within marginalized groups, who might not feel comfortable visiting the physical writing center. There are also various findings displaying the disadvantages of asynchronous or online tutoring. For instance, Chewning (2015) explains in his findings through implementing online tutoring in his institution that there is value from in-person tutoring that simply cannot be recreated through online tutoring without proper resources which come with financial cost and the need for more staff or training. Due to this need, he states that a hybrid approach where writing centers offer a mixture of synchronous and asynchronous tutoring options, rather than solely replacing face-to-face tutoring with online options, would be more effective for institutions like his that are unable to provide the necessary funding and staffing (p. 61). Breuch (2005) discusses how the frustration people have with online writing centers stems from expecting these online options to function the same as in-person tutoring, but online writing centers need to have their own approach and adapt to the online format in order to be best suited for their format (p. 32). Chewning (2015) discusses how personal preference also means that some writers or even professors may be more receptive to face-to-face tutoring over online options (p. 59). Other research establishes, however, that there is a lot of preference for online formats. A study conducted by Wolfe and Griffin (2012) found that “87% of student writers who participated in an online session either preferred the online environment or had no environment preference” (p. 81). Satisfaction with feedback was also analyzed, and the study “found no significant differences in our expert raters’ perception of the instructional quality of the sessions; moreover, participants were equally satisfied with the consultations regardless of environment” (p. 83). Research on the use of different feedback methods is also crucial to understanding how asynchronous tutoring works. While there has been investigation of the use of video feedback within instructors’ feedback to students for over 10 years, only in recent years have there been writing center-specific research about asynchronous videos. Despite this drawback, findings from outside of the writing center can still inform how writers interact with different feedback types. Research on written feedback is wide with many interesting results. First, there are various ways that written feedback can be provided. Gallagher and Maxfield (2019) discuss how asynchronous feedback delivers writing in the format of advice letters, which differs from the common practice of utilizing embedded comments in student papers. These researchers explain how this format “still allows the tutor to address very specific passages, just as embedded comments do, by copying and pasting them into the advice and making them an integrated part of a more global discussion,” allowing the written feedback to focus on larger portions of the text more easily than is done when embedding comments, which focus on a specific section of the paper. Another study incorporated a pilot program testing different online tutoring options. In this study, both email and message board tutorials were utilized as written feedback forms, and it was found that message board tutorials were more effective for this institution (Chewning, 2015, pp. 60-61). As marginal or embedded comments are a more common form of written feedback, however, most research focuses on this type. A study on the effectiveness of online tutoring (ETutoring) comments found that this feedback type results in effective revision from students, explaining that “student revision in response to tutor commentary is typically of a high quality” (Buck et al., 2021, p. 38). A study utilizing Microsoft Word to make marginal comments as a form of written feedback to students in the classroom found that this feedback type tends not to be perceived as conversational by students, even if the instructor makes specific attempts for feedback to be worded conversationally (Silva, 2012). In discussing audio feedback, many researchers point out the humanity that this feedback type brings to the table. Gallagher and Maxfield (2019) comment that “A student then knows from page one that the work submitted was reviewed by another person, that a human being has invested time and energy in the student’s success.” This sentiment is echoed within studies done in the classroom setting, in which students comment that their instructor’s video feedback “added a more personal touch” and that “it was fun to put a voice with a name” (Cavanaugh & Song, 2014, p. 126). Research on video feedback specifically, rather than simply audio feedback, finds that “Satisfaction with online asynchronous screencast tutoring was readily visible throughout the data, but the importance of offering other tutoring options was also clear” (Bell et al., 2021, p. 8). In her own study, Bell (2019) also analyzes how screencast videos impacts tutor feedback, explaining that “tutors rarely relied on a single technique or strategy” while creating their video feedback, and that “In addition to providing feedback, tutors appeared to use multiple tutoring strategies and techniques to encourage audience awareness, reflection, and critical thinking, encouraging and engaging writers in the learning process.” Furthermore, in video format, it is found that the combination of visual and auditory feedback provides opportunities for focus on larger concerns while still providing the opportunity to point out specific portions of text (Silva), similarly to how embedded or marginal comments function. Cavanaugh and Song’s (2014) research also noted some comparisons between the two feedback types. They explain, “Students in the study noted that the instructor’s tone was quite favorable when receiving audio comments. They found this in contrast to the tone communicated in written format” (p. 126). Their research also highlighted another difference between the two feedback types in which the focus of feedback provided shifted depending on the feedback type. Within written feedback, it was found that professors often focused on micro-level issues such as grammar and mechanics, while audio feedback typically focused on macro-level issues such as organization and overall topic of the paper (pp. 126-127). This finding was echoed within Silva’s (2012) research in which she explains that written feedback drew attention to specific sections of the paper such as specific words or sentences, while video feedback “afforded detailed discussion of macro level issues.” Students further noted that written feedback tended to be more specific, but audio feedback often was more detailed in providing examples (Cavanaugh & Song, 2014, pp. 127-128). In discussion of these findings, the researchers suggest that audio feedback provides a more similar experience to face-to-face instruction, which is echoed by some students’ opinions on how the audio feedback was more engaging in maintaining attention similar to when in the classroom (Cavanaugh & Song, 2014, pp. 128-129). Buck and others (2021) comment on similar findings as it pertains to written feedback, finding that students often utilized written comments from their tutors “to make the most formal revisions, such as changes in spelling, punctuation, and usage” (p. 38). In fact, this study finds that even when tutors do focus on macro-level issues in their written feedback, students “do not respond to those comments most frequently,” and instead opt to focus on micro-level issues (p. 38). Student preferences for feedback types tended to differ, with these studies by Silva, and Cavanaugh and Song highlighting the importance of both options. Both studies show that students found written feedback to be valuable for the revision process but enjoyed the more personal mode of feedback within the video or audio feedback (Silva, 2012; Cavanaugh & Song, 2014, pp. 127-129). In the case of Silva’s research, the students who participated requested that their professor utilize a “hybrid approach” of the differing feedback types at the end of the study. While the research above highlights many findings on asynchronous tutoring, this study intends to fill the gap in research on multimodal feedback methods within asynchronous writing tutoring. This study emphasizes the importance of how student experiences may change depending on various feedback types, particularly when one type of feedback is used in combination with another type. While previous research focuses on the impacts of separate feedback types, often not within a tutoring setting, this study investigates how a structure containing multiple feedback methods enables students to engage with their writing feedback in a tutoring setting. At a small, private, comprehensive college in the Mid-Atlantic, Drop-Off Essay Review (Drop-Off) was introduced to the Writing Center in the fall of 2019 to implement asynchronous tutoring alongside in-person and Zoom options. Students are able to sign up their paper, prompt, and rubric through an online submission form for a Drop-Off appointment and receive feedback from a writing tutor by 9 pm the same day as their appointment. Drop-Off utilizes three main forms of feedback: marginal comments left directly on the student’s paper, a cover page attached to the top of the student’s paper, and a screencast video made through Vidgrid provided through a link in the cover page. Tutors are provided instructions for conducting Drop-Off appointments. Such guidelines include leaving feedback that address higher-order concerns such as organization and local concerns such as grammar and mechanics feedback where appropriate. These guidelines also instruct tutors to utilize their recordings to either summarize or explain the feedback they provide through comments and the cover page summary. Finally, tutor instructions for Drop-Off are to spend up to 60 minutes on each appointment without going over this time limit. The cover page summary portion of feedback includes various pieces of information for students to review. First, the rubric provides a section for the tutor to greet the student and introduce themself by name. The next section of the cover page provides a link to the video summary or explanation that the tutor created, while the third section is optional for tutors to utilize whenever additional disclaimers are needed. A notable disclaimer is one warning the student that the tutor did not receive the assignment instructions, and, as such, was not able to ensure that the paper met all requirements; however, multiple disclaimers exist for tutors to utilize (Fig. 1). The rest of the cover page provides the assignment requirements and tells the student which requirements were met, provided that the student attached instructions to their appointment, and gives the three priorities that the tutor focused on when providing feedback. Then, the cover page provides sections for the tutor to point out what the student did well in their paper and what they could change to improve upon their paper. To view the full Drop-Off cover page and its contents, see Appendix A.
August 2024
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Abstract
Fourteen years after the special issue on neuroscience and rhetoric in this journal (Neurorhetorics, vol. 40, no. 5), we turn back and look forward. We assess what has been accomplished in neurorhetorics in that time frame, examine what has changed in rhetorical studies and in the neurosciences, and offer suggestions for future research. Eight contributors detail the importance of neurorhetorics for their work and engage a range of topics. Those include neurodiversity, neuropolicy, neurogastronomy, and interdisciplinary collaborations, among others. Ultimately, the forum points toward the need for more critical cultural approaches in neurorhetorics, more policy discussions, new methodologies, and new philosophies that can stretch beyond the “neuro-” prefix and enroll insights from New Materialisms and Global Rhetorics.