Using the technical and professional communication service course as the site for research, and student learning outcomes (SLOs) as the specific focus, we gathered, coded, and analyzed 503 SLOs from 93 institutions. Our results show the top outcomes are rhetoric, genre, writing, design, and collaboration. We discuss these outcomes and then we offer programmatic implications drawn from the data that encourage technical and professional communication program administrators and faculty to use common SLOs, to improve outcome development, and to reconsider the purpose of the service course for students.

This article reports on a mentoring case from a transdisciplinary, longitudinal writing-across-the-curriculum (WAC) initiative in which the situated complexities of integrating new writing pedagogies were observed and supported. Considering this case through an agential realist lens, we introduce the concept of “discursive turbulence”: an emergent quality of situated semiotic activity produced from the continual mixing of discourses. Discursive turbulence can emerge in myriad and complex ways, including fits-and-starts of pedagogical development, mismatched discursive alignments, affective signs of struggle and intensity, and nonlinear patterns of change. Through a series of four vignettes, we illustrate discursive turbulence as it emerged while pedagogical changes around writing were being implemented by an environmental sciences professor. We suggest that discursive turbulence is to be expected in heterodisciplinary spaces, and we argue that attention to discursive turbulence will lead to more robust accounts of learning, becoming, and literate activity, as well as new ways of supporting pedagogical becoming.

ABSTRACT This article makes a case for the contemporary relevance of Charles Sanders Peirce’s conception of rhetoric and its further fulfillment through biosemiotics and pragmatist-inflected physiological feminisms. It situates itself in an era when rhetoric is undergoing conceptual change, with the social constructivism that guided much thinking since the 1970s supplanted in part by a family of postconstructivisms. In conversation with new materialist, affective, and biological strands of rhetorical theory, the article maps questions and risks involved in developing newer conceptions of rhetoric not limited to discourse, symbolic action, and exclusively human capacities. It argues that Peircean thinking provides resources for nonreductive understandings of how rhetoric emerges from life itself and is pluralistically mediated through the forming conditions and multimodal consequences that materially give it meaning. Contemporary biosemiotics and physiologically oriented feminisms like Teresa de Lauretis’s then move the promise of Peircean rhetoric closer to reality.

In minimizing and narrowing students’ opportunities for exploration, discovery, deliberation, and thoughtfulness—the educational gold standard of our nation’s most elite educational institutions—by offering them a rationed education that is designed to facilitate quick completion of a degree or certificate, “redesigning” and Guided Pathways reforms and recommendations have promoted “workforce training” and devalued the humanities.

We are now a decade into the call for comprehensive community college “redesign” known as Guided Pathways. This introduction provides an overview of the Guided Pathways model and its advocacy arm and reviews critiques of the model in education research and two-year college literacy studies. These reviews contextualize the contents of the special issue.

In this symposium, seven community college transfer students present their perspectives on Guided Pathways curricular reforms. Drawing on published scholarship and policy documents as well as their own lived experiences, they identify positive aspects of the Guided Pathways model as well as shortcomings in its conceptualization and local implementation.

Abstract This essay examines Ta-Nehisi Coates's article “The Case for Reparations” to illuminate how he uses inventive temporal strategies to transform the grounds of the reparations debate. I argue, Coates engages in a process of temporal tampering that involves meddling with dominant temporal structures (conceptions of time that serve white supremacy) to accommodate the excessiveness of anti-Black violence. Through tactics of timeline jumping and a rhetoric of repair, Coates draws on articulations of time as a resource to sabotage anti-reparations temporalities. Instead of approaching the reparations debate through stale discursive entry points, such as financial logistics, I reveal how Coates draws upon conceptions of time to reposition reparations as a mode of worldbuilding and social transformation.

This article argues for repositioning voice within BIPOC histories and contributions to the fields of English/rhetoric/composition studies. By reinvestigating the affordances and constraints of Expressivist-driven definitions of “voice” and the contemporary applications of imitation writing assignments, this article demonstrates alternative approaches to teaching and thinking through voice in writingbased courses.

This paper tells the story of theedubba, the Mesopotamian scribal school. First, theedubba’s pedagogy demonstrates that the first formalized center for teaching writing was more akin to the modern writing center than to the composition classroom. Second, unlike many modern writing centers, theedubbawas multilingual. It is easy to look at the past and congratulate ourselves on how much better we’ve made the future, but theedubbahas something to teach us beyond the fact that it preceded the composition classroom. A circle has no beginning, and both the writing center and the writing classroom are part of one circle—equally important to the students they serve.

Against the backdrop of White Christian nationalism, which fomented an intensifying atmosphere of religious marginalization and violence toward transnationals in the US between 2015 and 2020, and in the context of teachers responding to this atmosphere of marginalization and violence with their writing curriculum and pedagogies, this study compared how three transnational youth wrote to express religious being and belonging in secondary classrooms. Adapting portraiture research approaches in a narrative study, we explored the how, who, and why of transnational youth writing across three classrooms where teachers made room for their cultural identity meaning-making through composing in diverse modes, genres, and media. In dialogue with pluriversal theorizing about the religious, specifically individual experiences of religious being and collective experiences of belonging, the research composed and compared portraits across three different public school settings. Working with three previously generated data sets, we retroactively asked: How, for whom, and to what purposes did three transnational youth express religious being and belonging through writing in public US secondary classrooms? The portraits illuminate how these youth wrote to accurately portray Islam, to poetically express and analytically discuss the fears and vulnerabilities Muslim women experience in wearing the hijab, and to share and interpret Christian familial experiences with ethnoreligious violence. In conclusion, we highlight complexities and further questions facing literacy teachers seeking to cultivate curiosity about youths’ religious being and belonging and to make room for these aspects of students’ experience as part of cultural assets approaches to writing curriculum and pedagogy.

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I propose Multimodal Critical Discourse Analysis (MCDA) as an approach for understanding the discursive and material implications of technical documents in distant sites. I provide a historical vignette of MCDA and exemplify how technical and professional communication (TPC) researchers can critically engage with distant sites through MCDA by analyzing materials about GhanaPostGPS, a geolocation technology. I conclude by discussing limitations of MCDA – access to archives – and propose the creation of crowdsourced technical documentation archives.

This study investigates how instructional design manifests in TPC pedagogies and where educators draw resources from. As TPC expands into areas in which instructional design traditionally governs, scholars need to discern how TPC distinguishes its specialty while providing training to support instructional design practices. Through textbook and syllabus analysis, coupled with instructor interviews, this study reports findings about instructional design pedagogy within TPC based on the themes gathered from the instructors’ experiences and existing resources.

Abstract This article details a collaboratively designed and taught honors course, Cultures of the Anthropocene: Climate Change and Survivance. The authors invite readers to consider interinstitutional political learning ecologies a viable and vibrant model of instruction for early-career scholars and experienced teachers seeking professional development and a profound pedagogical challenge.

AbstractThis article offers a rationale and model for a reflective capstone course for English majors. Rooted in the SoTL concepts of active transfer and project-based experiential learning, this course asks students to reflect on and analyze their undergraduate work while developing a toolkit to articulate the value of their humanities degrees. Toward that end, students create scaffolded professional projects in multiple genres that help them highlight the soft skills they have developed in their academic career.

Abstract Exhibition research, design, and creation offer students significant experience in a wide range of intellectual and practical pursuits. This essay presents these components as they are found in the Emory University joint undergraduate/graduate course Digging into the Archives and Creating an Exhibition. The students learn how to navigate archives; ways to collaborate successfully with library and museum exhibition teams (and each other); skills in design and presentation; public programming; and strategies for identifying and reaching broad and diverse audiences. This discussion of the course goals, structure, and outcomes details how such undertakings can enhance student learning in both undergraduate and graduate contexts, while building a range of transferrable skills.

Abstract The appearance of a spider in the classroom can disrupt the flow of teaching, often prompting strong reactions that unsettle classroom norms. Minor classroom disruptions like this might not seem worth theorizing, but this essay reframes such disruptions as rich sites for understanding the role of affect in humanities pedagogy. Ultimately arguing against killing a spider in the classroom, this essay theorizes the moment of disruption as an opportunity to model humanistic attention to both human and nonhuman actors in the classroom space.

AbstractRecent advocates of postcritique urge scholars not to read texts suspiciously but instead to regard texts as capable of saying what they mean and, accordingly, to take those meanings seriously. While a suspicious disposition underlies much of introductory composition pedagogy, especially the teaching of argument, postcritique has made little entry into discourses of undergraduate instruction. Attending to the New Sincerity movement in American literature, film, and music after 1980, this essay examines how teaching texts that emphasize their own sincerity (and the difficulty of achieving sincere expression) can encourage students to regard argument and interpretation not as suspicious practices but as means for a generous mode of description that does not sacrifice the complexity of a given text.

Using first-hand experience supplemented by an open-access archive, this article examines case examples of civically engaged, public-facing technical communication (e.g., training for community organizers) as well as the value of stories and storytelling for content strategy. By developing 10 best practices for content strategy in advocacy organizations, this article offers suggestions for how to design and sustain content strategy for community organizers and contributes to the field's knowledge of the content strategy of politically engaged nonprofits, particularly those with a strong digital presence.

This study examines the content strategies of 12 Chinese universities’ international websites. Going beyond the Hofstede–Hall model, we explore a novel mixed-method study using both content strategy analysis and user research to investigate intercultural web-based communication strategies. Our study identifies the impacts of Chinese cultural and socio-political values on web content and the mismatch between such values and the information needs of globally distributed prospective students. We conclude that universities’ web content strategies should fully understand target audiences’ needs. Designers benefit from doing stakeholder interviews and competitor analysis to provide relevant, accurate, and accessible information to users from different cultures.

This article describes a graduate seminar on Content Strategy taught in the Fall of 2020 during the height of the COVID pandemic. Students worked totally online with a real client to develop a content strategy plan. This class was noteworthy because, unlike most classes that end up designing a logo, identity package, and look-n-feel approach to content strategy, this course ended up focusing on the much-overlooked emphasis on governance in an already well-established content strategy plan. Students conducted a persona research study (using Redish's approach) and built a UX journey map (using Kalbach's approach). They conducted a content audit (using Halverson's approach) and then used the data to determine what problems in content development really needed to be solved. These analyses showed that the client's principal needs actually dealt with governance issues rather than logos, branding, and content, so students researched and recommended suitable governance systems (primarily following Welchman's approach). Finally, they produced templates, sample content, and a content development plan for PCLS based on the new governance model provided.

While technical communication consultants and researchers agree that content strategy requires attention to both customer needs and business goals, we found no evidence that technical communication educators promote an accurate understanding of business goals among their content strategy students. Through industry–academia collaboration, we integrate two existing models, using content tactics within organizational characteristics that define the maturity level of an organization's content operations. Analyzing the current state of maturity for each characteristic highlights gaps that can define a content strategy with prioritized tactics and, ultimately, encourages the growth of technical communicator leadership and the empowerment of our profession.

This article presents a multimodal genre analysis of crowdfunding proposals, an emerging web-based genre for raising funds from internet crowds for a project or venture. Based on an analysis of nine most-funded Kickstarter crowdfunding proposals, the authors describe the generic move structure using a semiotic approach and examine the role of visual images in constructing meaning within and across moves. The analysis shows that visual images facilitate potential backers’ sense-making in basically two dimensions: rhetorically, functioning to persuade by establishing ethos, logos, and pathos, and compositionally, helping achieve cohesion within and between moves and facilitate move mixing, embedding, and positioning. This study also attests a case-based approach to examining multiple influences on genre emergence.

This article highlights the role of place in understanding problems, specifically within community-engaged projects in upper-level technical and professional communication courses. Drawing on a year-long participant-generated imagery study with students, instructors, and community partners, the authors argue that photographic research is effective in helping participants and researchers tune to place. Taking photos offers opportunities for documentation, individual interpretation, and collaborative reflection, resulting in a deeper, more nuanced sense of place. Ultimately, this article demonstrates how a greater awareness of place, cultivated through reflecting on visual evidence, enhances engagement projects and helps technical communicators address complex problems.

This article describes a qualitative study of how two ethnic Burmese families in the United States authored storybooks that included their children’s drawings and writings representing their families’ stories. The theoretical perspectives of storytelling and the social semiotics multimodal approach were utilized in this inquiry. The data included interviews, video recordings of the storybook-writing process, artifacts, and informal conversations. The data were collected when both families participated in the study together. The findings show that the children took the lead in authoring and composing their storybooks and carefully chose the topics for their drawings and writings and that the process was mediated through their mothers’ oral storytelling and conversations with siblings and friends. The findings suggest that schools and teachers need to incorporate multimodal storytelling into class activities and use storytelling to support children’s agency.

The primary purpose of this study is to investigate the degree to which register knowledge, register-specific motivation, and diverse linguistic features are predictive of human judgment of writing quality in three registers—narrative, informative, and opinion. The secondary purpose is to compare the evaluation metrics of register-partitioned automated writing evaluation models in three conditions: (1) register-related factors alone, (2) linguistic features alone, and (3) the combination of these two. A total of 1006 essays ( n = 327, 342, and 337 for informative, narrative, and opinion, respectively) written by 92 fourth- and fifth-graders were examined. A series of hierarchical linear regression analyses controlling for the effects of demographics were conducted to select the most useful features to capture text quality, scored by humans, in the three registers. These features were in turn entered into automated writing evaluation predictive models with tuning of the parameters in a tenfold cross-validation procedure. The average validity coefficients (i.e., quadratic-weighed kappa, Pearson correlation r, standardized mean score difference, score deviation analysis) were computed. The results demonstrate that (1) diverse feature sets are utilized to predict quality in the three registers, and (2) the combination of register-related factors and linguistic features increases the accuracy and validity of all human and automated scoring models, especially for the registers of informative and opinion writing. The findings from this study suggest that students’ register knowledge and register-specific motivation add additional predictive information when evaluating writing quality across registers beyond that afforded by linguistic features of the paper itself, whether using human scoring or automated evaluation. These findings have practical implications for educational practitioners and scholars in that they can help strengthen consideration of register-specific writing skills and cognitive and motivational forces that are essential components of effective writing instruction and assessment.

In this article, we share strategies and data from a study constructed in a faculty learning community using course analytics to design, deliver, and track instructor-student communication—in the form of “nudges”—to improve student success. Although we do not feel comfortable making generalized conclusions from such a small sample, we think our data suggests that many students positively benefited from grade-based nudging. We also think it was extremely important that our nudging interventions focused on all students within the class, not only those who were not doing well. However, we acknowledge that the majority of the instructors said this type of work takes time.

This article presents a video discussion board assignment designed to foster belonging and academic language practice in a remote classroom. We consider how the assignment supported robust discussion and multimodal composition in Critical Reading and Writing, a course run with synchronous and asynchronous components during the COVID-19 pandemic at a technical college.

In this article, we share and reflect on our experience working together (as a Native youth and settler scholar) to develop a cultural camp for tribal youth. Through reflection and storytelling, we came to realize the complexities of attempting to support what Scott Lyons terms “rhetorical sovereignty” (particularly of youth) in real institutional contexts, of appealing to different audiences without compromising our vision, and of determining where the line really is between “I” and “we” in our writing and our visions for this work. In short, we have come to realize how complicated justice-driven work really is and how the process has actually changed us both along the way. We use our own stories of collaboration and the program we designed to explore both the possibilities and complexities of allyship and collaboration across difference in our cultural rhetorics practice.

Cultural rhetorics—as orientation, methodology, and practice—has made meaningful contributions to writing pedagogy (Brooks-Gillies et al.; Cedillo and Bratta; Baker-Bell; Cedillo et al.; Cobos et al.; Condon and Young; Powell). Despite these contributions, classroom teachers and writing program administrators can struggle to conceptualize assessment beyond bureaucratic practice and their role in assessment beyond standing in loco for the institution. To more fully realize the potential of cultural rhetorics in our classrooms and programs, the field needs assessment models that seek to uncover the counterstories of writing and meaning-making. Our work, at the intersections of queer rhetorics and writing assessment, provides a theoretical framework called Queer Validity Inquiry (QVI) that disrupts stock stories of success—a success that is always available to some at the expense of others. Through four diffractive lenses—failure, affectivity, identity, and materiality—QVI prompts us to determine what questions about student writers and their writing intrigue us, why we care about them, and whose interests are being served by those questions.

This article posits the need for literacy research on teachers’ and students’ use of systems thinking for studying climate change. Drawing on sociocultural activity theory of learning, it perceives the need for engaging in systems thinking given the negative impacts of energy, transportation and community design, agriculture and food production, and economics and politics systems themselves on ecosystems—for example, the negative effects of fossil fuel energy systems on emissions production. Researchers could analyze teachers’ and/or students’ use of the following components derived from activity theory for analyzing these systems: objects and outcomes, roles, tools, rules and norms, and beliefs and discourses. For example, teachers and students may employ language for naming phenomena about climate change, responding to literature, engaging in media production, or using emissions mapping tools to critique status-quo systems and use those tools to portray ways of transforming those systems. They may also engage in critical inquiry of rules and norms or beliefs and discourses derived from capitalist economic systems that promote excessive consumption with detrimental environmental impacts and attempts in the political system to resist instruction on climate change.

ABSTRACT This article examines Foucault as a rhetorician rather than as a historian of parrhesia and rhetoric. It explores what we can learn about his philosophy by examining it through the lens of his rhetorical practices. Focusing on his famous 1961 preface to History and Madness, it suggests that Foucault’s model of philosophy entails a rhetoric of conversion or transformation.

ABSTRACT Reverse eikos (plausibility) arguments are notorious for reversing a reason that supports an accusation into a reason that denies this accusation. This article offers new insights on their analysis and evaluation, by reconstructing a reverse eikos argument’s line of reasoning as an argumentative pattern. The pattern reveals that this type of argument centers not only on the arguer’s claim that by doing the act of which they have been accused, they would risk becoming the likely suspect, but also on the connected reasoning that they would not want to risk this since that would be stupid and they are not stupid. The proposed analysis, which is illustrated with classic and modern examples of reverse eikos arguments, shows that the evaluation of these arguments boils down to estimating the arguer’s calculation of the costs and benefits of taking the risk, while taking into account the arguer’s character, intellect, and circumstances.

Age gates are becoming common on the websites of cannabis dispensaries, following design practices in other controversial industries. Yet, age gates can typically be bypassed through trial and error or basic arithmetic, raising questions over best practices. This study therefore characterized the age gates of dispensaries licensed in the Arizona adult use cannabis program, using a “digital mystery shopper” approach to examine the age gates’ location, appearance, and performance. After presenting the results, I outline possible best practices and next steps for technical and professional communicators.

Relying on rhetorical analysis, this article explores the rhetoric and ethics of a particular type of designer- and player-created technical communication genre, video patch notes, to further explore how various technical communication genres structure the experience of play. By providing a case study of official video patch notes for the game Overwatch in combination with Youtube user dinoflask's satirical fan made videos, the article examines both developers’ communication practices and the ways in which players creatively negotiate and re-purpose these practices in order to illustrate how such tactical technical communication remixes sustain a subtle dialogue between players and developers. This dialogue in particular illuminates pain points between stakeholders (in this case, discrepancies between developer intent and player experience) in ways that could potentially offer a means of persuading particularly ideologically fixed audiences, highlighting how practitioners might use tactical technical communication with activist intent.

In this article, the author theorizes the process that a World Health Organization work group used to update yellow fever risk maps published in the Yellow Book, a handbook created by the Centers for Disease Control and Prevention for international travelers, from a “wicked problems” perspective. She argues that using this model highlights the complexity of nonexperts’ risk assessment practices in this context and that the work group's decision to create vaccination maps demonstrates an increased awareness of the embodied decision-making practices that nonexperts perform, aligning with and contributing to the growing emphasis on creating user-centered risk information that can be seen in some risk communication.

This article reports on a multiphase study designed to understand how nonexpert users interact with COVID-19 data dashboards, particularly in terms of the dashboards’ actionability, or ability to support decision making. Analysis of the videos and transcriptions of user interviews shows the variable relevance of proposed criteria for dashboard actionability and suggests additional criteria for users’ emotional responses to data and for the presentation of data at degrees of personal and local granularity. These findings advance an understanding of how nonexpert audiences interact with and derive value from complex visualized data.

PDF Version Abstract This article discusses the program and goals that were instituted at our new community-based medical school to increase the representation of underrepresented minorities (URM) as faculty. We rely heavily on mentorship of the students for their research, and also employ community physicians for teaching and to serve as role models for the&hellip; Continue reading Removing Barriers to Academic Medicine for Underrepresented Minorities

PDF version Knight, Aimée.&nbsp;Community Is the Way: Engaged Writing and Designing for Transformative Change.&nbsp;The WAC Clearinghouse, 2022; 125 pp.: 9781646423149, $19.95 (pbk) Universities have increasingly demonstrated a desire to develop collaborative relationships with members of their local community. The question becomes how to ethically develop these community partnerships in a way that is mutually beneficial&hellip; Continue reading Review: Community Is the Way: Engaged Writing and Designing for Transformative ChangeReview:

Abstract The National Memorial for Peace and Justice in Montgomery, Alabama, commemorates victims of lynching in a three-part experience featuring 800 coffin-size monuments that appear to be suspended in the air. While providing a space for Black grieving, the memorial's design also creates an experience that invites white Americans to feel-with Black grief-yet-hope. This felt experience may produce discomfort for white visitors, as well as white acknowledgement of generations of white supremacist violence against Black Americans. Such an experience is possible because the memorial generates rhetorical quiet or the creative, artful, and public expression of interiority—an attempt to share that which is deeply felt but which often eludes efforts to be adequately communicated through traditional rhetorical/verbal forms.

This essay explores affordances and limitations of the disciplinary labels that two-year college teachers use to frame our work. Ultimately, it argues that the termliteracy studiesbest reflects the transdisciplinary work we do.

In this article, I center the voices and experiences of Yazmin, Valeria, Guadalupe, and Monet, four escritoras that participated in Somos Escritoras, a creative space for Latina girls (grades 6–12) that invites them to share and perform stories from their lived experiences using art, theater, and writing as tools for reflection and examination of self and world. For two weeks, these escritoras created art and composed personal stories from their lives that addressed the tensions and contradictions at the intersections of age, language, culture, and ethnicity they navigate daily as Latina girls. For my inquiry, I explored the following questions: How do Latina/Chicana girls use writing and art to describe their experiences, histories, and identities? What can we learn from their voices? In their embodied art and writing, the girls wrote toward the foundation that their mothers had paved for them through their hopes and dreams, sometimes deferred. Rewriting narratives of self, the girls drew on creative acts to examine their lives and reclaim their experiences. Theorizing the future, the girls construct a world for themselves rooted within the stories and voices of their ancestors and those of the writers, poets, and storytellers whose writing has carved out a place for us in the world. Their words offer important perspectives into the ways that we design spaces and literacy curriculum that centers their intellectual, cultural, and gendered ways of knowing and being as important resources for teaching and learning.

Research has shown the benefits of peer interaction to scaffold learning of disciplinary literacies. We extend knowledge in this area to examine peer interaction and the affordances it creates when emergent bilinguals engage with multimodal texts in disciplines to make meaning. Using discourse analysis of the interactions of a small group of third graders carrying out a project in science class, we explored how four emergent bilinguals collaborated to design, produce, and distribute traditional and alternative texts. We found that translanguaging and transmodal collaborative structures support learning processes and comprehension to make sense of and contextualize disciplinary knowledge. A dynamic and recursive translanguaging pattern emerges in which the introduction and contextualization of knowledge happens in Spanish, the interaction occurs mainly in English, and the creation is in both English and Spanish. We discuss the affordances of these collaborative structures for supporting students in science and promoting Spanish and student bilingualism.

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