Abstract

While many technical communication instructors declare the benefits of client projects, too often instructors do not prepare students to interact with clients. This article reviews a qualitative case study that demonstrates the difficulty students can have interacting with clients. Interviewing, listening, and seeking clarification are behaviors that may help students identify client concerns and miscommunications more effectively.

Journal
Technical Communication Quarterly
Published
2001-04-01
DOI
10.1207/s15427625tcq1002_5
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Citation Context

Cited by in this index (18)

  1. Technical Communication Quarterly
  2. IEEE Transactions on Professional Communication
  3. Business and Professional Communication Quarterly
  4. Technical Communication Quarterly
  5. Technical Communication Quarterly
Show all 18 →
  1. Technical Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Journal of Technical Writing and Communication
  4. Technical Communication Quarterly
  5. Technical Communication Quarterly
  6. IEEE Transactions on Professional Communication
  7. Journal of Technical Writing and Communication
  8. Technical Communication Quarterly
  9. Technical Communication Quarterly
  10. Journal of Technical Writing and Communication
  11. Technical Communication Quarterly
  12. Reflections: A Journal of Community-Engaged Writing and Rhetoric
  13. Journal of Technical Writing and Communication

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