Technical Communication Quarterly Apr 2001

The Overruled Dust Mite: Preparing Technical Cormmunication Students to Interact with Clients

Lee-Ann M. Kastman Breuch

Abstract

While many technical communication instructors declare the benefits of client projects, too often instructors do not prepare students to interact with clients. This article reviews a qualitative case study that demonstrates the difficulty students can have interacting with clients. Interviewing, listening, and seeking clarification are behaviors that may help students identify client concerns and miscommunications more effectively.

Journal
Technical Communication Quarterly
Published
2001-04-01
DOI
10.1207/s15427625tcq1002_5
Open Access
Closed

Citation Context

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Cites in this index (0)

No references match articles in this index.

Also cites 2 works outside this index ↓
  1. McDowell, Earl E. Interviewing Practices for Technical Writers. Amityville, NY: Baywood, 1991.
     ↗
  2. Trimbur, John. `Consensus and Difference in Collaborative Learning." CE 51 (1989): 602-16.
     ↗
CrossRef global citation count: 27 View in citation network →