Business and Professional Communication Quarterly Mar 2017

Enhancing Student Learning Through Scaffolded Client Projects

Elizabeth Tomlinson West Virginia University

Abstract

This article reports on the current status of client projects (CPs) in business communication courses, provides a scaffolded model for implementing CP, and assesses student learning in CPs. Using a longitudinal mixed method research design, survey data and qualitative materials from six semesters are presented. The instructor survey indicated need for a model for CPs, assistance identifying community partners, and advice on tailoring CPs to course objectives, all of which are provided here. Results from assessing the model’s application indicate that students expressed higher levels of confidence as communicators and felt better prepared to engage in workplace communication.

Journal
Business and Professional Communication Quarterly
Published
2017-03-01
DOI
10.1177/2329490616677045
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Topics
professional writing
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Citation Context

Cited by in this index (4)

  1. Sharma et al. (2025)
    A Decade of Business and Professional Communication Quarterly : A PRISMA Guided…
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  2. Smith et al. (2024)
    17 Students, 1 Project: Design Thinking Pedagogy for a Large-Scale UX Community…
    Communication Design Quarterly
  3. Tomlinson (2023)
    Feature on Teaching: Bringing an Entrepreneurial Lens to the Business Communica…
    Business and Professional Communication Quarterly
  4. Hashlamon et al. (2022)
    Teaching Participative Justice in Professional Writing
    Technical Communication Quarterly

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