Missed Opportunities in the Review and Revision of Clinical Study Reports

Gregory P. Cuppan ; Stephen A. Bernhardt University of Delaware

Abstract

Circulating written drafts and conducting roundtable reviews are two important document-development activities in many work sites. Previous studies suggest that review processes are frustrating for participants and have substantial inefficiencies caused by conflicting participant purposes. This article presents two case studies of the document-review practices for clinical study reports from a large pharmaceutical company, paying particular attention to whether review efforts contributed to improvements in document quality. Findings suggest that document review did not lead to demonstrable improvement in report quality. The authors offer recommendations for improving document-review practices.

Journal
Journal of Business and Technical Communication
Published
2012-04-01
DOI
10.1177/1050651911430624
Open Access
Closed
Topics

Citation Context

Cited by in this index (1)

  1. Journal of Technical Writing and Communication

Cites in this index (4)

  1. Technical Communication Quarterly
  2. Journal of Business and Technical Communication
  3. Journal of Business and Technical Communication
  4. Journal of Business and Technical Communication
Also cites 4 works outside this index ↓
  1. 10.2190/CWIC5
  2. 10.1007/978-3-7643-8362-6
  3. 10.1097/00006205-199705000-00022
  4. 10.1177/108056999405700201
CrossRef global citation count: 3 View in citation network →