Business and Professional Communication Quarterly Oct 2024

A Profession of Accessible Conversations: Convo Communications

Janine Butler Rochester Institute of Technology

Abstract

In this article, I study how a Deaf-owned company, Convo Communications, builds on accessibility as the baseline from which members contribute to more inclusive workspaces through innovative technologies and communication practices. I analyze the company’s website, blog posts, and videos to demonstrate how this organization embodies the value of accessible communication and a collective vision, how the members design more accessible ways to connect and use their expertise to educate other businesses and professionals, and the organizational commitment to communication diversity and accessible conversations. The findings lead to implications for even more inclusive business and professional communication practices.

Journal
Business and Professional Communication Quarterly
Published
2024-10-22
DOI
10.1177/23294906241288829
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Open Access
Closed
Topics
professional writing digital rhetoric race and writing disability studies
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