Ann Hill Duin
26 articles-
Beyond Digital Literacy: Investigating Threshold Concepts to Foster Engagement with Digital Life in Technical Communication Pedagogy ↗
Abstract
As digital technologies rapidly evolve, updating and enhancing models of digital literacy pedagogy in technical and professional communication (TPC) becomes more urgent. In this article, we use "digital life" to conceptualize the ever-changing ways of knowing and being in postinternet society. Using collaborative autoethnography, we investigate features of threshold concepts in TPC pedagogy that may support models of digital literacy that are resistant to tools-based definitions, foster student agency, and facilitate accessibility, equity, and justice.
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The Evolutionary Convergence of Technical Communication and Translation: An Integrative Literature Review of Scholarship From 2000 to 2022 ↗
Abstract
Background and key aims: As a result of economic, social, and technological changes, companies wishing to compete in the global economy see both technical communication and translation as integral to continued relevance. The purpose of our research is to identify the evolutionary convergence of technical communication and translation through an analysis of published academic studies. Method: We conducted an integrative literature review for the period extending from 2000 to 2022. We selected publications from online bibliographic databases and then followed a staged review process aimed at identifying relevant studies. We carried out an overall thematic analysis, complemented by an analysis of subgroups of sources. We also looked at the “initial drivers” behind studies. Then, we explored possibilities for using network visualizations to account for the interaction between papers and the associated relevance both disciplinarily and globally. Results and discussion: The themes of field convergence and localization are represented consistently throughout the two-decade period. The need for virtual team collaboration accelerated during the second decade, largely because of online collaborative projects between students of technical communication and students of translation. Surprisingly, technology was the focus of only a minority of papers. Exploratory use of visualization tools showed that there still is a lack of overlap in terms of scholarly attention across the US and Europe. Conclusions: Our study shows thematic convergence in scholarship in the two disciplines. Future similar studies might gain from using network visualizations to better illustrate the interaction between studies.
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Abstract
Teaching writing involves helping students develop as critical communicators who use writing to question often-unseen systems of power enabled by infrastructures, including digital spaces and technologies. This article uses Walton, Moore, and Jones' (2019) 3Ps Framework---positionality, privilege, and power---to explore how, through assignments we developed incorporating the Fabric of Digital Life digital archive, instructors can make visible to students the invisible layers of infrastructure. Using the 3Ps framework, we illustrate how our pedagogical approach encourages students to use writing to interrogate digital infrastructure and the ways it is entangled with positionality, privilege, and power.
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Toward a Radical Collaboratory Model for Graduate Research Education: A Collaborative Autoethnography ↗
Abstract
This article builds upon the exigence highlighted in recent scholarship on preparing technical and professional communication (TPC) graduate students for collaborative research and professionalization. Using collaborative autoethnography as a self-study methodology, the authors offer authentic graduate research and mentorship experiences in a collaborative research incubator, the Wearables Research Collaboratory, at a midwestern research university.
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Abstract
This experience report shares the story of course redesign for cultivating technological and code literacy. This redesign came about as a result of listening to advisory board members as well as responding to recent scholarship calling for more specifics on the teaching of component content management and content strategy. We begin with discussion of code literacy differentiation between code-as-language, code-as-tool, and code-as-structure. We then share detail about our advisory board engagement and the resulting advanced-level technical communication course in which, framed by technological literacy narratives, students produce a static HTML site for a client, develop a repository for this work (GitHub), use XML and the DITA standard for dynamic document delivery, and create a digital experience element to accompany the site. We document and analyze student narratives and online course discussions. We emphasize a more holistic approach to code literacy and that course redesign should be a collaborative endeavor with advisory board members and industry experts. Through these experiences, students gain requisite knowledge and practice so as to enter the technical communication community of practice.
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Abstract
Introduction: Virtual reality (VR) has gained popularity across industries for its ability to engage users on a level unprecedented by print or 2-D media; however, few guidelines exist for the use of VR technologies in technical and professional communication (TPC) curricula. To address this need, this experience report details the study of a recognizable and adopted set of VR devices to promote understanding of the ways in which emerging VR technologies provide new approaches to pedagogy. Literature review: Drawing from literature in computer science, communication studies, and anthropology, as well as embodiment and phenomenology, the authors provide a historical account of VR development. About the study: Using three concurrent case studies and qualitative interviews, the authors share their deployment of three low-end to high-end VR devices: Google Cardboard, Google Daydream View, and HTC Vive. Using a modified heuristic, the authors assess the functions, features, and uses of the devices; showcase current or potential deployments; and for triangulation, provide a user study of two devices. Results/discussion: VR immersion can provide students with a deeper understanding of course content; immersion in future workplaces can give students an initial vision of their project and profession; concepts can be seen from new vantage points; and user themes include felt experience, sense and sensibility, agency and autonomy, and constant identities. Together, these themes provide an entry into discussions of designing VR content for technical and professional communication. Conclusion: The authors discuss limitations to VR integration and provide resources so practitioners might implement VR in engaging and relevant ways.
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Abstract
Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.
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Abstract
Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.
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The Impact of the Internet and Digital Technologies on Teaching and Research in Technical Communication ↗
Abstract
Abstract Technical communication practices have been changed dramatically by the increasingly ubiquitous nature of digital technologies. Yet, while those who work in the profession have been living through this dramatic change, our academic discipline has been moving at a slower pace, at times appearing quite unsure about how to proceed. This article focuses on the following three areas of opportunity for change in our discipline in relation to digital technologies: access and expectations, scholarship and community building, and accountability and partnering.
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Abstract
As society increasingly inhabits digital spaces in addition to physical places, the environment in which professional communication programs function undergoes fundamental change. The specific dynamics of these digital spaces have resulted in the emergence of learning marketspaces and present a program with three choices for positioning itself: (1) staying at its homestead, its own individual home page; (2) paying rent for a space in someone else's learning marketspace; or (3) partnering to build a learning marketspace. This article addresses the third choice and suggests how programs may go about partnering to build a learning marketspace. The authors examine the following questions: Why partner to develop a learning marketspace? What are critical components of a learning marketspace for professional communication? and How might we assess a program's readiness for partnering in the learning marketspace?
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The culture of distance education: Implementing an online graduate level course in audience analysis ↗
Abstract
This essay details the experience of designing, implementing, and evaluating an online course in audience analysis at the graduate level. Through a discussion of the culture of this online course, I describe how the educational culture of the Land Grant Mission flowed into our efforts to create a quality learning experience, and how the Web modules and asynchronous (listserv) and synchronous (MOO) conversations influenced communication and learning.
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📍 University of Minnesota System
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Responding to Ninth-Grade Students via Telecommunications: College Mentor Strategies and Development over Time ↗
Abstract
The goal of this study was to expand our understanding of mentoring situated within electronic exchanges. Focusing on three graduate and five undergraduate mentors’ responses via telecommunications, we explored the strategies mentors used to make their reading and understanding of the texts explicit to their students, the responses mentors provided to demonstrate how students might revise, and mentors’ perceptions toward mentoring. Mentors responded to eight drafts from 24 ninth-grade students over an eight-week period, generating an average of 20 comments per student draft. Data collected included response grids of each mentor’s comments to students, interviews with mentors midway and at the end of the study, and journals kept by the mentors. Results showed that mentor pre-project expectations about responses they might make to students did not correspond to their actual responses, and that as the project progressed, mentor responses formed patterns corresponding to the draft of the students’ writing assignment. Additional differences were found based on mentors’ previous teaching experience, gender, and requests for feedback. Mentors expressed as their greatest difficulty not knowing which comments were perceived by students as most helpful
📍 University of Minnesota System -
📍 University of Minnesota
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📍 University of Minnesota
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Abstract
Although collaboration in technical communication is not a recent phenomenon, the attention it is receiving is new. This recent attention has generated an increasing number of well‐designed and provocative studies that are concerned with collaboration in technical communication contexts as well as with the processes of collaboratively conceptualizing, creating, and producing technical texts. Much of this research, which is forcing a reexamination of theories that affect the pedagogy and practice of collaboration, draws on a broad interdisciplinary foundation and utilizes an array of multi‐methodological approaches, both quantitative and qualitative.
📍 University of Minnesota · University of Minnesota System -
📍 University of Minnesota
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Abstract
With the advent of electronic networking, writing pedagogy has moved into the arena of computer-supported collaborative writing, using collaborative writing as an instructional means to promote a more social view of the writing process. Therefore, as business and technical communication researchers and instructors, we need to ask the following questions: What kinds of software have been developed to aid computer-supported collaborative writing in the workplace and in the writing classroom? What benefits and problems have resulted from the design and use of this software? What research issues should be addressed as we approach the next decade of computer-supported collaborative writing? In this article the author explores these questions, highlighting five computer-supported collaborative writing systems from the workplace and five such systems from the writing classroom.
📍 University of Minnesota System