Cross-institutional research of pedagogy in the technical and professional communication classroom is needed to understand social justice teaching across multiple contexts. This collective case study discusses social justice-focused assignments given by eight instructors at different institutions. Results show that institutions with more diverse populations may have advantages in making social justice power differentials salient. Further, teacher positionality impacts the degree of social justice content incorporated.

This study examines the rhetorical endeavors of a grassroots citizen and a youth activist in addressing official ignorance and denial surrounding the Flint water crisis. These civic participants engaged in extensive communicative, interactive, and affective labor to assess and communicate risks, raising public awareness and pushing for policy change. This article theorizes an extended materialist social justice framework by illustrating the complex interactions between immaterial labor and different types of social justice.

I argue that historical urban planning documents are important technical communication documents because of the ways they have shaped the lived world in ways harmful to marginalized communities. I illustrate this through analysis of a document from the first federal housing project in the US My analysis shows that, despite the document's attempted neutrality, it uses language to racialize the city's population and move agendas of structural racism into material spaces.

As digital technologies rapidly evolve, updating and enhancing models of digital literacy pedagogy in technical and professional communication (TPC) becomes more urgent. In this article, we use "digital life" to conceptualize the ever-changing ways of knowing and being in postinternet society. Using collaborative autoethnography, we investigate features of threshold concepts in TPC pedagogy that may support models of digital literacy that are resistant to tools-based definitions, foster student agency, and facilitate accessibility, equity, and justice.

Although the field of illustration is a major topic in technical and professional communication (TPC), social justice regarding medical illustrations is yet to be investigated. Drawing from an analysis of TPC journals, program websites, textbooks, and syllabi, this study explores how TPC could advance a social justice view on medical illustration, especially in the textbooks that we use in teaching medical and science writing courses. Not only did we find that very few medical and science writing textbooks included illustrations, but a significant number of illustrations were white. We suggest intentionality in the choice of pedagogical materials, overt discussion of social justice in the curriculum, and critical borrowing of pedagogical materials.

ABSTRACTThis project investigates how the goals of microenterprise entrepreneurs affect their use of communication genres. Although slide-based business pitches are key for traditional entrepreneurs, microenterprise entrepreneurs have little interest in investment. Therefore, acquiring customers through short elevator pitches takes this central position. This article also explores the social justice dimensions of microenterprise acceleration, finding that such organizations can provide important services in combating inequality. This project uses writing, activity, and genre research as a theoretical framework, and the research site is a microenterprise accelerator in Tacoma, Washington called Spaceworks Tacoma, which supports both lower-income and Black owners of small businesses.KEYWORDS: Workplace studiesprofessional practice, social justiceethicsentrepreneurshipWriting, activity, and genre research (WAGR)microenterprises AcknowledgementsFirst, I would like to thank the entrepreneurs and the director of Spaceworks who very graciously gave me their time to talk about their organizations. I would also like to thank my dissertation committee, Richard Johnson-Sheehan, Jennifer Bay, Bradley Dilger, and Clay Spinuzzi who provided guidance on both the research process and the writing and revising of the manuscript. And finally, I would like to thank Rebecca Walton and this article's anonymous reviewers, who helped me to strengthen and sharpen the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis project was not supported by any funding.Notes on contributorsMason T. PellegriniMason Pellegrini is an assistant professor in technical communication and rhetoric at Texas Tech University. His main research areas are entrepreneurial communication, workplace writing, academic publishing, and qualitative research methods. In 2022, Mason received a Fulbright Open Research Grant to Chile, which he used to study entrepreneurship communication at the famous Chilean business accelerator Start-Up Chile.

ABSTRACTThis study examines technological research in higher education as a social justice issue. Focusing on technologies developed for war, surveillance, and policing at Carnegie Mellon University (CMU), we compare institutional and activist discourses about these projects, uncovering significant differences in accommodation strategies and values-based arguments. We conclude that locally situated controversies such as this one might value not only for social justice research, but also in providing pedagogical and theoretical scaffolding toward real local change.KEYWORDS: Social justice / ethicsscience communication / environmental communicationdigital technologies / emerging technologiestextual analysis / linguistic analysis AcknowledgmentsThe authors would like to thank Alex Helberg and Laxman Singanamala, who each provided helpful feedback on drafts of this work. They are also grateful to the two anonymous reviewers and to editors Rebecca Walton and Tracy Bridgeford for their useful comments and suggestions. In addition, they wish to thank their former colleagues and comrades at Carnegie Mellon University, who inspired many aspects of this project: particularly the members of CMU Against ICE who authored the Dis-Orientation Guide. Finally, they give special thanks to Alaina Foust and Gunjan, Manish, Siddhant, and Daksh Bhardwaj for their advice and support.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsCalvin PollakCalvin Pollak is a postdoctoral teaching fellow in Technical Communication & Rhetoric at Utah State University, where he teaches courses on research methods and professional editing. His scholarly interests include institutional rhetoric, language accessibility, and social justice. He is also co-founder, co-producer, and co-host of re:verb, a podcast about language in action.Sanvi BhardwajSanvi Bhardwaj is a junior at Cornell University studying Health Care Policy and Inequality Studies. Her scholarly interests include social justice, health disparities among marginalized groups, and community-based healthcare interventions. She is also involved in local activism as a member of Cornell Progressives.

ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.

In this Methodologies and Approaches piece, I introduce the concept of professional critical consciousness (PCC). PCC combines professional consciousness and critical consciousness to form a workplace praxis centered on social justice. I describe PCC using work and classroom experiences and provide instructors with assignment ideas to promote PCC. By learning how to increase one's power and legitimacy in the workplace, technical communicators can use PCC in ways that are more intentional and socially just.

ABSTRACTProblem-solving is central to technical and professional communication (TPC), but problem-solving's economic roots may not align with social justice. This article introduces socially just creativity: the ability to generate new or unique and effective ideas in conjunction with other members of a community to challenge unjust status quos and tackle wicked social justice problems. The article uses a case study to illustrate that conception. It concludes with recommendations for TPC practitioners to enact social justice creativity.KEYWORDS: Creativityproblem-solvingsocial justicetechnical and professional communication AcknowledgementsThank you to Sylvi for deploying creativity toward social justice and for sharing your story with me. Thank you to Dr. Erin Brock Carlson, Dr. Lynne Stahl, and Dr. Heather Noel Turner for prompting me to think more deeply about the relationship between problem-solving and efficiency (Erin), Uber's complex application of creativity (Lynne), and the relationship between DEI initiatives and social justice (Heather).Disclosure statementNo potential conflict of interest was reported by the author.Additional informationNotes on contributorsKrista Speicher SarrafKrista Speicher Sarraf is an Assistant Professor of Technical and Professional Communication at California Polytechnic State University in San Luis Obispo, California, where she directs the Technical and Professional Communication Program. Her research draws on the interdisciplinary field of creativity studies to explore how technical and professional communicator use creative thinking to address wicked problems.

As a field committed to solving problems, technical and professional communication (TPC) seems well positioned to engage the challenges that come with social justice work intellectually and respond with practical solutions. In this article, the authors argue that power and legitimacy are critical terms that can propel our social justice work, if we can recast them in our disciplinary history and ultimately renegotiate them in the trajectories of our disciplinary futures.

This article examines the role that reformed hiring practices and diversity, equity, and inclusion (DEI) initiatives within the global industry of ecotourism may (or may not) play in bringing multiply marginalized or underrepresented (MMU) voices to the forefront of environmental risk communication and sustainability efforts worldwide. Ultimately, the article argues that ecotourism companies should promote grace-based hiring practices to include marginalized knowledges of threatened ecosystems (places) in a company’s decisions regarding sustainability.

This Methodologies and Approaches piece interfaces conversations about social justice pedagogies in technical and professional communication (TPC), Black TPC, and online TPC instruction to discuss the social justice affordances of Slack in online instruction. Drawing on our experiences using Slack within an online graduate course during the COVID-19 pandemic, we consider how Slack supports pedagogical community building and accessibility in online instruction before presenting a framework for assessing instructional technologies in terms of social justice.

While entrepreneurship is a pervasive cultural concept, it is not universally applicable. Drawing on a year-long study with nonprofit workers, this piece articulates a frame for understanding technical and professional communication work within nonprofits rooted in comradeship, which privileges community needs, everyday people, listening, and solidarity across stakeholder groups. Such a frame offers a more nuanced understanding of how accountability frames the work of nonprofit employees and other stakeholders dedicated to social justice.

ABSTRACTThis article argues that game design can be used to teach design thinking within a pedagogy of making. It analyzes qualitative survey responses from 12 writing teachers who asked students to design social justice games and argues that games not only give students practice in design thinking but that, as multimodal, embodied systems, games can enact social theories and, as such, be a way for students to empathize with and design for wicked social problems.KEYWORDS: Computer-based learningcritical theorypedagogical theoryrhetoric of technologysocial theoryusability studies Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsRebekah Shultz ColbyRebekah Shultz Colby is a Teaching Professor at the University of Denver. She has co-edited The Ethics of Playing, Researching, and Teaching Games in the Writing Classroom and Rhetoric/Composition/Play through Video Games. She has published articles on using games to theorize and teach rhetoric and technical writing in Computers and Composition and Communication Design Quarterly.

This article introduces “superdiversity,” a concept from migration studies, as a framework for TPC practitioners and scholars defining migrant multilingual audiences. In contrast to intercultural understandings of audience, superdiversity better accounts for cultural complexity in diverse environments. The article uses an extended example to demonstrate how superdiversity operates as an intersectional and social justice-oriented praxis. The example of a nonprofit organization’s intake process illustrates how superdiversity helps this organization better define and understand its clients.

In this article, I argue that local disasters are a global concern and that various transnational assemblages emerge during a disaster that support the suffering communities and help in addressing the issues of social justice in post-disaster situations. The transnational assemblages that emerge on social media create innovative practices (via non-western and decolonial ways) of creating communities across the world via crisis communication and distributed work to address social injustices during the disaster.

This article argues that through embodied presentations and the multimodal, international and intercultural affordances of YouTube, the rhetoric of Black hair care YouTubers is tactical TPC toward social justices. We note the interactive comments section as a place for technical communicators to identify and redress issues in normative instructional discourse. This scholarship extends TPC beyond “how to do it” and “how I do it” toward “how we must view it in order to do it.’

In the summer of 1881, a group of Black women formed The Washing Society of Atlanta by deploying extraorganizational technical communication to collectively bargain for better working conditions and wages. In this article, we illuminate the ways that Black women operated in a world dominated by an established order of racial hierarchy. We argue that the Washerwomen manifested a particular form of Black technical communication rooted in agency and advocacy.

ABSTRACTThis article examines how 14 Black professional communicators publicly share their stories about their career change into software development and other positions in the tech industry. Findings suggest that Black readers looking to shift into the tech field benefit from emotional experiences with professional development resources as they make their strategic career pivots. Black technical joy describes this rhetorical practice to find comfort in and celebration of the strategic ways Black people approach technical communication.KEYWORDS: Computer science / programmingracial studies / ethnic studies / cultural studiesblack technical joyblack rhetoricqualitative methodsworkplace studies / professional practice AcknowledgmentsMany thanks to Christopher Castillo and Jason Tham for their comments on the first draft of my proposal to this special issue. Your disciplinary perspectives from literacy studies and technical and professional communication helped me understand how to ground my research within the expectations of Technical Communication Quarterly readers. Thank you anonymous peer reviewers for your sharp observations on how this article could strengthen its argument and highlight the most salient themes in my analysis. And thanks to the wonderful editors of this special issue for their mentorship and guiding revision.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. Black professionals in this article represent the United States, the United Kingdom, Nigeria, and Kenya. I use Black to encompass these nationalities.2. Annamma, Jackson, and Morrison (Citation2016) argue that "color-blind racism" points out the problem of refusing to acknowledge race while associating disability with ignorance and passivity. They suggest that color-evasiveness "allows for both comprehensively situating the conceptualization and critique of color-blindness as well as thoughtfully considering how to move the underlying ideology forward expansively" (p. 158).3. For this study, I referred to McKee and Porter (Citation2008) and Quinton and Reynolds (Citation2018) for advice on the ethics of doing my Internet research study. Rather than determining if online content is private or public, "we need to think about the sensitivity of the subject we might be researching as well as the vulnerability of the research participants" (Quinton & Reynolds, Citation2018, p. 159) to decide if informed consent is required. University institutional review boards (IRB) may not have clear guidance on how to assess the ethics and harm of Internet research (My university determined my study was exempt from further review because I was not speaking directly to the authors.). In response to limited guidance or policy from IRB, scholars should make an empathetic, humanizing "probable judgment" (McKee & Porter, Citation2008, p. 725) and reflect if "it's reasonable to assume that [the authors] desire their content to be disseminated and also commented upon, which includes the analysis of their content as a data resource for research" (Quinton & Reynolds, Citation2018, p. 159).4. Agile is an incremental and iterative collaborative approach to project management that emphasizes teams' quickly delivering versions of a product or service to clients in a two-week sprint to receive feedback. Teams can then implement desired changes to the product or service in another two-week sprint. This process of iterative discovery helps teams reduce risks and ensure the product adapts to new requirements. Agile was first developed in software development in 2001 and has since been implemented in other industries.Additional informationNotes on contributorsAntonio ByrdAntonio Byrd is an assistant professor of English at the University of Missouri-Kansas City, where he teaches courses in professional and technical communication, multimodal composition, and Black/African American literacy. He uses qualitative research and critical race studies to understand how Black adults learn and use computer programming to address racial inequality in their communities. Byrd's work has previously appeared in College Composition and Communication and Literacy in Composition Studies. He is the recipient of the 2021 Richard Braddock Award for Best Research Article in the College Composition and Communication journal.

In this article, I examine and contextualize a selection of award-winning data visualizations created by W. E. B. Du Bois and his team for the 1900 World’s Fair in Paris, France. I show that Du Bois’s success with these data visualizations is partially attributable to the ways in which he merged artistic creativity with statistical empiricism to overcome the practical and ideological constraints of his rhetorical situation, namely a need to be seen amongst the fair’s larger spectacle and a refutation of the “scientific” racism that pervaded academia at the time. The research presented confirms Du Bois as an important but previously unrecognized progenitor of data visualization and therefore deserving of much more recognition in the fields of technical and professional communication (TPC) and data visualization than he currently receives. Ultimately, I argue that his achievement recommends useful lessons for contemporary scholars, practitioners, and pedagogues of TPC and data design.

This article argues that science fiction is a powerful tool for teaching ethics in the technical communication classroom. As a literary genre, science fiction is uniquely situated to critique the social and political consequences of technological progress and to guide future behaviors. Using a speculative fiction-themed technical communication seminar as a case study, this essay demonstrates how science fiction theory, narratives, and projects can encourage students to think more holistically about their future roles as scientists and communicators. Such an approach can reinvigorate traditional workplace genres, support responsible decision-making, and promote multiculturalism, environmentalism, and social justice.

This Methodologies and Approaches piece argues artificially intelligent machine learning systems can be used to effectively advance justice-oriented research in technical and professional communication (TPC). Using a preexisting dataset investigating patient marginalization in pharmaceuticals policy discourse, we built and tested 49 machine learning systems designed to identify and track rhetorical features of interest. Three popular and one new approach to feature engineering (text quantification) were evaluated. The results indicate that these systems have great potential for use in TPC research.

Image-based methods hold promise for reaching community-based, social justice goals in TPC. As a research example illustrates, however, participants can mold such methods in ways not anticipated by typical protocols that emphasize pre-prepared photos and public activism. By reflexively analyzing how participants shaped an image-based study through an embodied posthumanist lens, I propose a more inclusive “living visual-voice” model useful for TPC projects aiming to affect social change, increase participant/community involvement, and study material-discursive-embodied interactions.

Accessing medical resources has not always been easy for marginalized communities. This article addresses a series of barriers trans African American patients experience. We examine two sites of resistance to explore (a) African Americans’ use of complementary and alternative medicine throughout history and (b) trans tactics addressing institutional oppression. We explore these experiences through an intersectional feminist lens. By providing these insights, we hope to make room for further research to be conducted to better assist marginalized communities.

This article provides an overview of robust social justice work already done in technical and professional communication (TPC) to introduce the transformative paradigm, an action research framework articulated by Donna Mertens. Research articles in TPC offer examples of the axiological, ontological, epistemological, and methodological tenets of the transformative paradigm. Together with a measured discussion of the paradigm, this Methodologies and Approaches article responds to calls in TPC scholarship to articulate and practice methodologies resonant with the social justice turn.

This article responds to recent calls for social justice-oriented work in Technical and professional communication, detailing moments from a participatory photovoice project with community organizers working toward a more just regional economy. By juxtaposing participatory action research methods and the rhetorical concept of metis, or embodied, rhetorical cunning, this article highlights how reversals of power might transform research projects for all parties involved; and how disenfranchised groups might challenge extractive practices draining their communities.

Informed by the social justice turn, this article highlights the often-overlooked voices and experiences of women working in technical and professional communication in the Global South, specifically in India. Using an apparent feminist frame, this article highlights the networked identities and forces of power at play that can marginalize Indian practitioners in globalized workplaces. Further, it seeks to understand the ways Indian women exercise and establish professional legitimacy by utilizing apparently feminist tactics.

This graphic meditation on issues of cultural relevance and accessibility in comic-based health communication texts presents the web of rhetorical considerations inherent in creating culturally accessible health communication texts. Applying recent technical communication theories related to social justice this article will examine contemporary instances of comics being used as health communication tools for culturally diverse patient populations. The authors offer original drawings and text for the article.

This study examines the visual representation of Chinese immigrants in the U.S. Statistical Atlases from 1874 to1925. Compilers of the Atlases used a variety of visual strategies to facilitate rhetorical inclusion and exclusion, and by creating particular visual emphasis, constructed Chinese immigrants as being alienated, racialized, and low in the ethnic hierarchy. The visual constructs of the Chinese population reflected and reshaped the state’s policy of immigration restriction in the 19th and 20th centuries.

Through an auto-ethnographic reflection, this article describes an attempt to enact a Black Feminist pedagogy in an undergraduate business writing course. Discussing both benefits and challenges to this pedagogical approach, I advocate for an increase in decolonial methodologies and pedagogies in teaching technical and professional communication and argue for their potential to intervene for equity and justice in both the classroom and the workplace.

Recently, educators have created crowdsourced syllabi using social media. Activist syllabi are digitally circulated public collections of knowledge and knowledge-making about events and social movements. As technical communicators, we can function as curators of public intellectualism by providing accessibility and usability guidance for these activist syllabi in collaboration with activist syllabi creators. In turn, technical communicators can work with syllabi creators as a coalitional social justice strategy to enhance the circulation of these activist syllabi.

This article reports the results of a survey of technical and professional communication (TPC) undergraduate and graduate students regarding their perceptions of diversity in TPC academic programs. The responses of the total group of respondents and a subset of respondents identifying as a person of color (POC) are compared. Results show that both the overall group and the group of students identifying as persons of color see their TPC programs as both diverse and supportive of diversity. Respondents identifying as a person of color also reported that they were not worried about fitting in when enrolling in their TPC programs. However, the survey also shows that TPC students who identify as persons of color note a lack of students and faculty of color in TPC academic programs and departments. Possible reasons for respondents’ perceptions of having diverse and supportive departments while also observing the lack of POC within the department are discussed.

This article examines the fingerprint biometric technology adopted by Ghana to enhance its electoral integrity and argues that although this technology is touted to be value-neutral, objective, and accurate, it is inherently discriminatory. Reports show that the biometric rejected those individuals who are engaged in “slash-and-burn agriculture.” Therefore, the mass subjection of elections to the logic of the biometric technology in resource-mismanaged contexts is welcoming, but its use raises social justice and localization concerns.

Technical communication scholarship is in the midst of a social justice movement with scholars interrogating considerations of race in technical professional communication (TCP) (Haas, 2012), revea...

This case examines how functionalist approaches manifest culturally based on users’ contexts. The authors conduct a critical visual semiotic analysis of the race and Hispanic origin questions on the 2010 U.S. Census form, demonstrating how incongruities in design potentially harm people. This demonstrates a need for adding critical analyses to design and research and it refocuses the Society for Technical Communication’s value of promoting the public good on to design and documentation in order to fight injustice.

Blood Sugar considers how metabolic syndrome is assembled and packaged to represent a medical category with cultural and racial consequences. In this text we find an unraveling of the chords woven ...

This article addresses emerging calls for online education and cross-cultural technical communication training, specifically by outlining and reporting on the development and sustainability of two online programs: the graduate online technical and professional writing certificate and the emerging undergraduate bilingual professional writing certificate at the University of Texas at El Paso. Data presented suggest cultural and linguistic diversity should be embedded and streamlined across all aspects of online technical communication programs.

Tactical technical communication research suggests its application to social justice. However, beyond a general advocacy of anti-institutional activity, de Certeau’s notion of tactics provides no detailed ethical framework for ethically justifying tactics. In acknowledgement of this gap, this article foregrounds the ethical thought of feminist philosopher Adriana Cavarero, particularly her concept of vulnerability, as a supplement for those employing tactics for social justice causes. The authors examine the technical documents produced by the hacktivist collective Anonymous.

This article presents an antenarrative of the field of technical and professional communication. Part methodology and part practice, an antenarrative allows the work of the field to be reseen, forges new paths forward, and emboldens the field’s objectives to unabashedly embrace social justice and inclusivity as part of its core narrative. The authors present a heuristic that can usefully extend the pursuit of inclusivity in technical and professional communication.

This article examines the inter-relational role of genre and narrative in a social justice organization. Employing an interdisciplinary approach, this test presents a process-centered approach using genre ecology modeling and narrative maps. This approach can help scholars understand how genre and narrative dialectically promote collaboration and coordination while simultaneously promoting the process of consubstantiality and rhetorical identification in networked organizations.

This article investigates the social justice implications of localization and reports the results of an empirical study that examines poor designer localization efforts in documentation used in marketing sexuopharmaceuticals. It argues against a top-down view of design and communication and instead advocates a participatory approach that takes into account user linguacultural, political, economic, legal, and local knowledge systems in the localization process. The article also offers suggestions to guide localization theory and practice.

This article develops a multimodal model for how claims and evidence work across linguistic, numeric, and visual modes in the professional writing of environmental scientists. I coded and analyzed two reports (Bacey & Barry, 2008 Bacey , J. , & Barry , T. ( 2008 ). A comparison study of the proper use of Hester-Dendy® samplers to achieve maximum diversity and population size of benthic macroinvertebrates Sacramento Valley, California (Report No. EH08-2) . Sarcramento , CA : California Environmental Protection Agency . [Google Scholar]; Levine et al., 2005 Levine , J. , Kim , D. , Goh , K. S. , Ganapathy , C. , Hsu , J. , Feng , H. , & Lee , P. ( 2005 ). Surface and ground water monitoring of pesticides used in the Red Imported Fire Ant Control Program (Report EH05-02) . Sacramento , CA : California Environmental Protection Agency . [Google Scholar]) written by research scientists working for California's Department of Pesticide Regulation (DPR) by applying concepts from studies of argument, genre, and visual representations in science. The claim-evidence patterns show initial and summative claims as well as warrants being presented in linguistic forms; however, supporting evidence (i.e., data and backing) is found in numeric, visual, and linguistic forms. These findings highlight the need to extend Toulmin's understanding of claim-evidence relationships into a more robust multimodal model.

Abstract As the City of Houston's Bureau of Air Quality Control embraced new policies, technologies, and rhetorical strategies, they simultaneously moved through Lukensmeyer and Torres's "four levels of public involvement," which include the information, consultation, engagement, and collaboration levels (Lukensmeyer & Torres, 2006 Lukensmeyer, C. J., & Torres, L. H. (2006). Public deliberation: A manager's guide to citizen engagement. IBM Center for the Business of Government Collaboration Series. Retrieved November 2007 from http://www.businessofgovernment.org/pdfs/LukensmeyerReport.pdf [Google Scholar]). Because of the technical and scientific nature of air quality inspections, increasing public involvement, especially the involvement of those in a predominantly African American and a predominantly Hispanic neighborhood, has been a challenge. This article describes the Bureau's journey through the information level, where the Bureau opens public access and participation in the investigation and reporting process; the consultation level, where Bureau staff go door-to-door in poor and minority neighborhoods collecting citizen feedback regarding perceived environmental hazards; the engagement level, where the Bureau conducts monthly environmental meetings with neighborhood residents; and the collaboration level, where citizens are taught to collect evidence of environmental violations.

Literate Lives in the Information Age profiles technological literacy autobiographies of boys, girls, men, and women of various ethnic, educational, social, economic, technological, and geographica...

Writing in Multicultural Settings. Ed. Carol Severino, Juan C. Guerra, and Johnnella E. Butler. New York: MLA, 1997. 370 pages.