Technical Communication Quarterly
278 articlesDecember 2025
October 2025
-
Using Immaterial Labor to Fight for Justice: Rhetoric of Grassroots Citizens to Communicate Risks in the Flint Water Crisis ↗
Abstract
This study examines the rhetorical endeavors of a grassroots citizen and a youth activist in addressing official ignorance and denial surrounding the Flint water crisis. These civic participants engaged in extensive communicative, interactive, and affective labor to assess and communicate risks, raising public awareness and pushing for policy change. This article theorizes an extended materialist social justice framework by illustrating the complex interactions between immaterial labor and different types of social justice.
-
Learning from the Mess: Method/ological Praxis in Rhetoric and Writing Studies: Ashley J. Holmes & Elise Verzosa Hurley, Eds., Fort Collins, CO: The WAC Clearinghouse, 2024, 200 pp., ISBN: 978-1-64215-218-0 (PDF), 978-1-64215-219-7 (ePub), 978-1-64642-618-8 (pbk.). Publisher webpage:https://wac.colostate.edu/books/perspectives/mess/ ↗
April 2025
-
Communicating Global Governmentality: The United Nations Global Compact, BP, and the Implicit Violence of Human Rights Discourse ↗
Abstract
The reports the United Nations Global Compact (UNGC) requires of its members provide an opportunity to study the shifting role of the private sector within the regime of human rights discourse. Using British Petroleum as a case study, I combine technical communication theories of power with Foucault's concept of governmentality to examine the rhetorical strategies in UNGC-BP communications, finding a disconnect between human rights principles and company reporting that validates rather than rejects corporate violence.
January 2025
-
Strategic Interventions in Mental Health Rhetoric: edited by Lisa Melonçon, and Cathryn Molloy, New York, NY, Routledge, 2022, 248 pp., $48.95 (paperback), $44.05 (e-book), ISBN 9780367697600. Publisher webpage: https://www.routledge.com/Strategic-Interventions-in-Mental-Health-Rhetoric/Meloncon-Molloy/p/book/9780367697600 ↗
-
Abstract
Misinformation has generated much discussion in the aftermath of the COVID-19 pandemic and attendant "Infodemic," as the World Health Organization (WHO) dubbed the challenge of disordered information. Rhetorical genre studies can offer important insights about how misinformation functions within informational ecologies by revealing how typification and recurrence provide opportunities for misinformation to take hold. This article develops a genre-based framework to study scientific and technical misinformation as illicit genres through concepts of genre function and abusability.
-
Emerging Perspectives in Medical Case Report Writing: How Guidelines Support Inclusion of Patient-Reported Outcomes ↗
Abstract
This article examines the patient perspective as an emerging feature of medical case report writing, and through analysis of technical reporting guidelines and a corpus of published reports, shows how the biomedical community incorporates patient-authored perspectives into processes of research and publication. The author concludes by discussing the value and complexities of patient inclusion efforts and the potential for scholars of rhetoric and technical communication to take part in shaping those efforts.
-
Constructed Ethos and Kairotic Responses in Communicating About the COVID-19 Pandemic to the Chinese Public: A Rhetorical Analysis of Dr. Wenhong Zhang’s Posts on WeChat ↗
Abstract
Amidst the panic, fear, and uncertainty during the COVID-19 pandemic, Dr. Wenhong Zhang emerges as a go-to source for the Chinese public to seek information to protect themselves and find hope and order in their distress. Focusing on Dr. Zhang's 39 WeChat posts from January 2020 to March 2022, this case study reveals that he employs a constructed ethos and leverages WeChat as a powerful social media to craft the kairotic responses to the pandemic.
December 2024
October 2024
-
A Stasis Network Methodology to Reckon with the Rhetorical Process of Data: How a Data Team Qualified Meaning and Practices ↗
Abstract
Prior scholarship argues that facts derived from data are not separate from their contexts and values. In this study of a data journalism team, I define and apply a sociotechnical network approach to stasis that maps their rhetorical actions with their quantitative work. The stasis network methodology identified how their process confronted competing definitions of metrics, which impacted their sense of what was significant and ethically possible, when developing the goals for their report.
-
’F---- Shark Tank:’ Rethinking the Centrality of the Business Pitch in Microenterprise Entrepreneurship ↗
Abstract
ABSTRACTThis project investigates how the goals of microenterprise entrepreneurs affect their use of communication genres. Although slide-based business pitches are key for traditional entrepreneurs, microenterprise entrepreneurs have little interest in investment. Therefore, acquiring customers through short elevator pitches takes this central position. This article also explores the social justice dimensions of microenterprise acceleration, finding that such organizations can provide important services in combating inequality. This project uses writing, activity, and genre research as a theoretical framework, and the research site is a microenterprise accelerator in Tacoma, Washington called Spaceworks Tacoma, which supports both lower-income and Black owners of small businesses.KEYWORDS: Workplace studiesprofessional practice, social justiceethicsentrepreneurshipWriting, activity, and genre research (WAGR)microenterprises AcknowledgementsFirst, I would like to thank the entrepreneurs and the director of Spaceworks who very graciously gave me their time to talk about their organizations. I would also like to thank my dissertation committee, Richard Johnson-Sheehan, Jennifer Bay, Bradley Dilger, and Clay Spinuzzi who provided guidance on both the research process and the writing and revising of the manuscript. And finally, I would like to thank Rebecca Walton and this article's anonymous reviewers, who helped me to strengthen and sharpen the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis project was not supported by any funding.Notes on contributorsMason T. PellegriniMason Pellegrini is an assistant professor in technical communication and rhetoric at Texas Tech University. His main research areas are entrepreneurial communication, workplace writing, academic publishing, and qualitative research methods. In 2022, Mason received a Fulbright Open Research Grant to Chile, which he used to study entrepreneurship communication at the famous Chilean business accelerator Start-Up Chile.
-
“I Feel Like I’m in a Box”: Contrasting Virtual Reality “Imaginaries” in the Context of Academic Innovation Labs ↗
Abstract
ABSTRACTAs immersive technology grows in popularity, universities are developing academic innovation labs (AIL) that often introduce students to virtual reality (VR) and other emerging cross reality applications. Although these labs help educate students on emerging technology, a more critical eye is needed to examine user experience (UX). This article reports on a qualitative, multimethod study that employed a talk-aloud UX protocol to gather data on VR users' experience at the University of Connecticut's OPIM Research Lab. To fully define and contrast this data, we juxtapose these individual narratives with rhetorical analysis of marketing discourse, as presented by VR platform HTC Vive, Google's VR application Tilt Brush, and the Research Lab's promotional material. Based on our findings, we assert that sociotechnical imaginaries as constructed by promotional material often reduce the complexities of immersion in user experience. Such marketing rhetoric creates "top-down" imaginaries that contrast with "bottom-up" imaginaries generated in user experience, reinforcing the complex and fluid definitions of immersion. The resulting study has practical implications for stakeholders across higher education, especially in the context of innovation labs, as well as for technical and professional communication educators and practitioners.KEYWORDS: Immersive technologyinnovation labsvirtual realityimmersionuser experienceemerging technologyfuture imaginariessociotechnical imaginaries Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsBrent LuciaBrent Lucia is an Assistant Professor In-Residence at the University of Connecticut School of Business. He has a PhD in Composition and Applied Linguistics from Indiana University of Pennsylvania. His current research explores the rhetorics of technology and its relationship to the production of space. His recent scholarship can be found in Rhetoric Review, Business and Professional Communication Quarterly, and Enculturation.Matthew A. VetterMatthew A. Vetter is an Associate Professor of English and affiliate faculty in the Composition and Applied Linguistics PhD program at Indiana University of Pennsylvania. His research, which asks questions related to technology, rhetoric, and writing, has been published widely in venues such as Social Media and Society, Rhetoric Review, Studies in Higher Education, and Computers and Composition. His co-authored book, Wikipedia and the Representation of Reality, was published by Routledge in 2021.David A. SolbergDavid A. Solberg is a teaching assistant at the Holy Family Institute in Pittsburgh, Pennsylvania. He received his MA degree in TESOL (Teaching English to Speakers of Other Languages) from Indiana University of Pennsylvania. His master's thesis was entitled The Use of Parallelism in Poetry Writing for the Acquisition of English Grammar (available from ProQuest).
-
Abstract
ABSTRACTThis study examines technological research in higher education as a social justice issue. Focusing on technologies developed for war, surveillance, and policing at Carnegie Mellon University (CMU), we compare institutional and activist discourses about these projects, uncovering significant differences in accommodation strategies and values-based arguments. We conclude that locally situated controversies such as this one might value not only for social justice research, but also in providing pedagogical and theoretical scaffolding toward real local change.KEYWORDS: Social justice / ethicsscience communication / environmental communicationdigital technologies / emerging technologiestextual analysis / linguistic analysis AcknowledgmentsThe authors would like to thank Alex Helberg and Laxman Singanamala, who each provided helpful feedback on drafts of this work. They are also grateful to the two anonymous reviewers and to editors Rebecca Walton and Tracy Bridgeford for their useful comments and suggestions. In addition, they wish to thank their former colleagues and comrades at Carnegie Mellon University, who inspired many aspects of this project: particularly the members of CMU Against ICE who authored the Dis-Orientation Guide. Finally, they give special thanks to Alaina Foust and Gunjan, Manish, Siddhant, and Daksh Bhardwaj for their advice and support.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsCalvin PollakCalvin Pollak is a postdoctoral teaching fellow in Technical Communication & Rhetoric at Utah State University, where he teaches courses on research methods and professional editing. His scholarly interests include institutional rhetoric, language accessibility, and social justice. He is also co-founder, co-producer, and co-host of re:verb, a podcast about language in action.Sanvi BhardwajSanvi Bhardwaj is a junior at Cornell University studying Health Care Policy and Inequality Studies. Her scholarly interests include social justice, health disparities among marginalized groups, and community-based healthcare interventions. She is also involved in local activism as a member of Cornell Progressives.
-
“A Proficiency in What We Call Rhetoric”: A Role for Community-Engaged Technical Communicators in Interpretive Planning Processes ↗
Abstract
Non-formal learning institutions use interpretive plans to create effective interpretation (mission-based communications) for their visitors. This article argues that interpretive planning offers professional and technical communicators great potential for engaging with communities. Following an introduction to the field of interpretation and interpretive planning, I explain how interpretive plans are a type of metagenre. I then provide technical communicators with specific examples of how technical communicators’ expertise is relevant to interpretation.
-
Abstract
ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.
July 2024
-
Abstract
Using data from 88 students, 20 advisers, and 24 hirers, this article examines the rhetorical persona of the "Professional" in résumés and cover letters. Participants often explained professionalism by its inverse: items, formats, and language that are labeled "unprofessional." Their discussions suggest that professionalism can be a problematic requirement for applicants with work history or formats associated with feminized sexuality, or for applicants whose names trigger biases about White English Vernacular.
-
Black Professional Ethos: Exploring Black Mentorship Through Narrative Ethnography in Technical Communication ↗
Abstract
Black mentorship is key to the professional development of Black scholars in technical and professional communication (TPC) and writing studies. Blending narrative ethnography and grounded theory, this article extends existing investigations into mentorship among Black professionals, by exploring how mentorship and rhetorical kinship among Black TPC and writing professors enrich their professional development. With implications for both academia and industry, this article highlights how Black TPC scholars develop, negotiate, and sustain Black professional ethos.
-
(Re)situating Professionalism: Using Course Documents As Tactical Tools in the Professional Writing Classroom ↗
Abstract
Through an auto-ethnographic critical reflection methodology, this article describes our attempts to use course documents as tactical tools of resistance within undergraduate professional writing courses. Using introspection to examine how our positionalities and values shape the choices we make when constructing course documents, we advocate for scholars and practitioners of rhetoric and technical communication to engage in a sustained practice of critical reflection as part of developing inclusive and equitable pedagogy and classroom coalition building.
April 2024
-
Abstract
Joining the growing scholarly conversation on food rhetorics and technical and professional communication (TPC), this rhetorical analysis addresses two themes that arise in a Jell-O booklet (circa 1913): 1) constructing white femininity through women’s frustration and technical failure related to cooking and 2) asserting the Black mammy stereotype as a mechanism of maintaining white supremacy. Such analysis illustrates how food-related artifacts construct ideologies as they simultaneously offer technical instruction.
October 2023
-
Abstract
ABSTRACTThis article engages with TPC scholarship that calls for increased attention to agency as distributed and interdependent. This study analyzes 320 postings in one online health forum to better understand how patients come together to collaborate with one another, distribute information, and make health decisions. I argue that viewing crowdsourced forums as agentive assemblages may help researchers explain both the agency of individual actors as well as the collective agency of groups over time.KEYWORDS: Agencyassemblagescommunityembodimentempowermentonline health AcknowledgementsThe author would like to thank Katherine Fredlund, Alexandra Russell, Elizabeth Lane, Bess Myers, William Duffy, Edward Maclin, Kimberly Hensley Owens, and Julie Homchick Crowe, as well as the two anonymous reviewers and the editorial staff at TCQ, for their kind and valuable suggestions on early drafts of this article.Disclosure statementNo potential conflict of interest was reported by the authors.Additional informationNotes on contributorsShanna CameronShanna Cameron is a Ph.D. candidate in the Writing, Rhetoric, and Technical Communication program at the University of Memphis. Her research interests include feminist theories and practices, digital rhetorics, and the rhetoric of health and medicine. Her work has also appeared in the Journal of Technical Writing and Communication.
July 2023
-
A Communicational Disconnect: Establishing Superordinate Identities in Climate Communication Through Transgenerational Responsibility ↗
Abstract
This paper explores opportunities for intergenerational communication to foster collective climate action and justice. While climate change communication can be framed as a site of intergenerational conflict and blame, we consider how the concept of superordinate identities offers rhetorical possibilities for generational coalition building to ultimately facilitate joint climate action.
-
Geoengineering, Persuasion, and the Climate Crisis: A Geologic Rhetoric: E. H. Pflugfelder. Tuscaloosa, AL, The University of Alabama Press. 2023, 243 pp., $54.95 (Hardback), $54.95 (eBook), ISBN 9780817321420. ↗
Abstract
Click to increase image sizeClick to decrease image size Disclosure statementNo potential conflict of interest was reported by the author.
-
Abstract
Using data sets from ethnographic research, this article examines how language minorities navigate textual regimes in disaster recovery procedures governed by bureaucratic recovery technologies. To discuss the impacts of Western climate governance regimes and alternative disaster recovery communication, this article traces rhetorical practices of transnational multilingual communities of color around a disaster relief program. I argue that community-engaged translation practices operate as the locus of rhetorical strategies against disaster recovery injustice.
-
POWHR to the People: Fighting for Climate Justice and Opposing the Mountain Valley Pipeline in Appalachia ↗
Abstract
This case study explores the rhetorical tactics and strategies of grassroots environmental efforts to oppose the Mountain Valley Pipeline (MVP) in Appalachia. I emphasize the use of epideictic rhetoric by POWHR in their advocacy for climate justice
-
Abstract
Knowledge about the use of the term “Indigenous science” (IS) is valuable to technical and scientific communication in the larger goal of exposing colonial, appropriative legacies. Using rhetorical content analysis, we analyze 61 instances of IS in US-based news articles and find that IS is often represented as an ongoing activity, connected to food production, and related to higher education activities. However, IS is rarely defined and Indigenous people are not always cited/quoted.
April 2023
-
Working to Resonate: Rhetorical Mapping of Disciplinary Stances about Technology, Risk, and the Brain ↗
Abstract
Our largest multidisciplinary problems outpace disciplinary training designed to reinforce boundaries. Using an interdisciplinary conversation about adolescent brain imaging, I argue that disciplinary stances (interdisciplinary, transdisciplinary) operate like rhetorical stases, helping diagnose where conversations build or diverge among experts. Because what constitutes interdisciplinarity is contested, mapping rhetorical features of each disciplinary stance stabilizes definitional debates by grounding interactions in specific discursive practices and offers technical communicators ways to facilitate and participate in stronger crossdisciplinary communication.
-
Abstract
ABSTRACTThis article argues that game design can be used to teach design thinking within a pedagogy of making. It analyzes qualitative survey responses from 12 writing teachers who asked students to design social justice games and argues that games not only give students practice in design thinking but that, as multimodal, embodied systems, games can enact social theories and, as such, be a way for students to empathize with and design for wicked social problems.KEYWORDS: Computer-based learningcritical theorypedagogical theoryrhetoric of technologysocial theoryusability studies Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsRebekah Shultz ColbyRebekah Shultz Colby is a Teaching Professor at the University of Denver. She has co-edited The Ethics of Playing, Researching, and Teaching Games in the Writing Classroom and Rhetoric/Composition/Play through Video Games. She has published articles on using games to theorize and teach rhetoric and technical writing in Computers and Composition and Communication Design Quarterly.
-
Abstract
In this article, I argue that the accelerated adoption of political technology during the COVID-19 pandemic evinces exigency for a rhetorically grounded framework to teach, research, and practice political technical communication (PxTC) as a sub-discipline. As a starting point, I use a rhetorical genre studies approach to identify political social actions that separate political communication technologies into four distinct genres: election, electioneering, constituent services, and punditry.
January 2023
-
Building Better Machine Learning Models for Rhetorical Analyses: The Use of Rhetorical Feature Sets for Training Artificial Neural Network Models ↗
Abstract
In this paper, we investigate two approaches to building artificial neural network models to compare their effectiveness for accurately classifying rhetorical structures across multiple (non-binary) classes in small textual datasets. We find that the most accurate type of model can be designed by using a custom rhetorical feature list coupled with general-language word vector representations, which outperforms models with more computing-intensive architectures.
-
Diagnosing Unsettled Stasis in Transnational Communication Design: An Exploration of Public Health Emergency Communication ↗
Abstract
ABSTRACTThis article builds four composite characters from the international Zika response to demonstrate each role’s position relative to inclusive health communication. I argue that a lack of jurisdictional stasis is at play in decision-making practices about transnational risk communication approaches. During emergency health responses, this lack of jurisdictional stasis functions to maintain the status quo in order for stakeholders to leverage their power in prioritizing local deliberations in transnational public health discourse and decision making.KEYWORDS: Transnationalstasishealth communicationcommunity engagement Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. In keeping with norms of global health discourse and of the context of this study, I preserve the gendered language used by the organizations throughout this manuscript that refers to women and girls. Terms such as “women of reproductive age” are consistent with the WHO and were used nearly exclusively to refer to people with uteruses who could be affected by Zika in utero or by giving birth to a child with congenital Zika syndrome. This term also reflects the history of gender-based violence that has predominantly affected people assigned female at birth. That said, the author acknowledges that this language can be harmful and reductive, particularly because transgender and non-binary people with uteruses are reproductive agents and that people who identify as women of reproductive age may not be able or choose to reproduce.2. More recently, the global health discourse community has dropped “communication” from the disciplinary title to account for the various way that behavior change interventions can be broader than what’s traditionally considered “communication.”3. Often, in my experience, these issues were tabled for pandemic preparedness discussions or for “lessons learned” documents meant to support future outbreak responses.4. All names of individuals and organizations in the narrative composites are fictional.5. Here, I reference Galison’s (Citation1997) trading zone, referred to by Wilson and Herndl (Citation2007) in their argument that a knowledge map created a boundary object to facilitate understanding of how knowledge from different areas within the interdisciplinary group that they were working with created a zone through which knowledge important to disparate parties about a shared area of concern could pass.6. For more on empowerment, refer to chapter 4 of Dingo’s (Citation2012) Networking ArgumentsAdditional informationNotes on contributorsJulie GerdesJulie Gerdes is an assistant professor of technical and professional writing and rhetoric at Virginia Tech. She works at the intersection of technical communication and global public health. Her interdisciplinary research examines methodologies for understanding and implementing inclusive risk communication, particularly during public health emergencies.
October 2022
-
When Extension and Rhetorical Engagement Meet: Framing Public Audiences for Agricultural Science Communication ↗
Abstract
This article reports from a qualitative case study exploring how a team of agricultural scientists framed their nonscientific audiences for science communication. Our results indicate communication audiences and strategies were shaped by state extension systems. As a result, we argue that technical communicators can contribute to agricultural science communication teams by modeling rhetorically engaged communication and building capacity for audiences overlooked by extension models most focused on economic impact.
-
Abstract
Technical and professional communication (TPC) frequently analyzes its own research. Although conferences like Association of Teachers of Technical Writing (ATTW) are scholarly forums, most work presented is not included in disciplinary analyses or reviews. To articulate a baseline, this article conducts a corpus-based content analysis of the titles and abstracts presented at ATTW or published in Technical Communication Quarterly (TCQ) between 1998 and 2018. The common and key words suggest topic areas and rhetorical features.
-
Hyperrationality and Rhetorical Constellations in Digital Climate Change Denial: A Multi-Methodological Analysis of the Discourse of Watts up with That ↗
Abstract
Using a multi-methodological approach, we analyze member comments in Watts Up With That (WUWT), a climate skeptical Facebook group. Quantitative topic modeling revealed that members claim hyperrationality to undermine climate science. Science-based terms were often connected to other topics, such as immigration and LGBTQ+ rights, creating rhetorical constellations that shifted rhetoric from technical spaces into political and ideological ones. These findings have implications for dealing with the challenge of misinformation’s circulation on social media.
-
“An Excelent Good Remedi”: Medical Recipes as Ethos-Building Tactical Technical Communication in Early Modern England ↗
Abstract
This article examines how nonprofessionals in early modern England used tactical technical communication and rhetorical strategies to build medical knowledge and healthcare expertise. Using a feminist ethos and tactical technical communication lens, this article details a content analysis study of 4,045 handwritten medical recipes from England dated between 1540 and 1860. Findings from the study extend tactical technical communication by examining non-digital/non-internet spaces and how extra-institutional nonprofessionals build ethos and expertise.
-
Abstract
This article asserts that auditory cues can be categorized by rhetorical function into the categories of visual rhetoric, defined by Amare and Manning under Peirce’s Ten Classes of Sign, understanding visual rhetoric to include both images and text. This article expands this definition to aural-visual rhetoric, including auditory elements as visual rhetoric to analyze multimodal Technical and Professional Communication (TPC), demonstrating this method using the opening tutorial scene from Portal 2.
July 2022
-
A Technical Hair Piece: Metis, Social Justice and Technical Communication in Black Hair Care on YouTube ↗
Abstract
This article argues that through embodied presentations and the multimodal, international and intercultural affordances of YouTube, the rhetoric of Black hair care YouTubers is tactical TPC toward social justices. We note the interactive comments section as a place for technical communicators to identify and redress issues in normative instructional discourse. This scholarship extends TPC beyond “how to do it” and “how I do it” toward “how we must view it in order to do it.’
-
Abstract
Black Technical and Professional Communication is defined as ”practices that are centered around Black community, culture, and rhetorical practices that are inherent in the Black lived experience. Black TPC is reflective of the cultural, economic, social, and political experiences of Black people across the Diaspora” (Black TPC Taskforce). This special issue emphasizes the importance of valuing Black TPC as fundamental to developing a comprehensive understanding of the technical and professional communication.
-
Abstract
ABSTRACTThis article examines how 14 Black professional communicators publicly share their stories about their career change into software development and other positions in the tech industry. Findings suggest that Black readers looking to shift into the tech field benefit from emotional experiences with professional development resources as they make their strategic career pivots. Black technical joy describes this rhetorical practice to find comfort in and celebration of the strategic ways Black people approach technical communication.KEYWORDS: Computer science / programmingracial studies / ethnic studies / cultural studiesblack technical joyblack rhetoricqualitative methodsworkplace studies / professional practice AcknowledgmentsMany thanks to Christopher Castillo and Jason Tham for their comments on the first draft of my proposal to this special issue. Your disciplinary perspectives from literacy studies and technical and professional communication helped me understand how to ground my research within the expectations of Technical Communication Quarterly readers. Thank you anonymous peer reviewers for your sharp observations on how this article could strengthen its argument and highlight the most salient themes in my analysis. And thanks to the wonderful editors of this special issue for their mentorship and guiding revision.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. Black professionals in this article represent the United States, the United Kingdom, Nigeria, and Kenya. I use Black to encompass these nationalities.2. Annamma, Jackson, and Morrison (Citation2016) argue that "color-blind racism" points out the problem of refusing to acknowledge race while associating disability with ignorance and passivity. They suggest that color-evasiveness "allows for both comprehensively situating the conceptualization and critique of color-blindness as well as thoughtfully considering how to move the underlying ideology forward expansively" (p. 158).3. For this study, I referred to McKee and Porter (Citation2008) and Quinton and Reynolds (Citation2018) for advice on the ethics of doing my Internet research study. Rather than determining if online content is private or public, "we need to think about the sensitivity of the subject we might be researching as well as the vulnerability of the research participants" (Quinton & Reynolds, Citation2018, p. 159) to decide if informed consent is required. University institutional review boards (IRB) may not have clear guidance on how to assess the ethics and harm of Internet research (My university determined my study was exempt from further review because I was not speaking directly to the authors.). In response to limited guidance or policy from IRB, scholars should make an empathetic, humanizing "probable judgment" (McKee & Porter, Citation2008, p. 725) and reflect if "it's reasonable to assume that [the authors] desire their content to be disseminated and also commented upon, which includes the analysis of their content as a data resource for research" (Quinton & Reynolds, Citation2018, p. 159).4. Agile is an incremental and iterative collaborative approach to project management that emphasizes teams' quickly delivering versions of a product or service to clients in a two-week sprint to receive feedback. Teams can then implement desired changes to the product or service in another two-week sprint. This process of iterative discovery helps teams reduce risks and ensure the product adapts to new requirements. Agile was first developed in software development in 2001 and has since been implemented in other industries.Additional informationNotes on contributorsAntonio ByrdAntonio Byrd is an assistant professor of English at the University of Missouri-Kansas City, where he teaches courses in professional and technical communication, multimodal composition, and Black/African American literacy. He uses qualitative research and critical race studies to understand how Black adults learn and use computer programming to address racial inequality in their communities. Byrd's work has previously appeared in College Composition and Communication and Literacy in Composition Studies. He is the recipient of the 2021 Richard Braddock Award for Best Research Article in the College Composition and Communication journal.
April 2022
-
How Real Is Too Real? User-Testing the Effects of Realism as a Risk Communication Strategy in Sea Level Rise Visualizations ↗
Abstract
In visual risk communication, there has been a push toward using realism to show potential effects of sea level rise on coastal communities, often with the assumption that higher degrees of realism are more effective. We challenge this assumption by sharing the results of a user-based study exploring reactions to simulated images of flooded landmarks. The findings identify nuanced rhetorical and emotional responses, encouraging technical communicators to contribute to risk scholarship in psychology and cartography.
January 2022
-
Abstract
In this article, I examine and contextualize a selection of award-winning data visualizations created by W. E. B. Du Bois and his team for the 1900 World’s Fair in Paris, France. I show that Du Bois’s success with these data visualizations is partially attributable to the ways in which he merged artistic creativity with statistical empiricism to overcome the practical and ideological constraints of his rhetorical situation, namely a need to be seen amongst the fair’s larger spectacle and a refutation of the “scientific” racism that pervaded academia at the time. The research presented confirms Du Bois as an important but previously unrecognized progenitor of data visualization and therefore deserving of much more recognition in the fields of technical and professional communication (TPC) and data visualization than he currently receives. Ultimately, I argue that his achievement recommends useful lessons for contemporary scholars, practitioners, and pedagogues of TPC and data design.
-
Abstract
This Methodologies and Approaches piece argues artificially intelligent machine learning systems can be used to effectively advance justice-oriented research in technical and professional communication (TPC). Using a preexisting dataset investigating patient marginalization in pharmaceuticals policy discourse, we built and tested 49 machine learning systems designed to identify and track rhetorical features of interest. Three popular and one new approach to feature engineering (text quantification) were evaluated. The results indicate that these systems have great potential for use in TPC research.
October 2021
-
Theory and Best Practices in Science Communication Training: edited by T. P. Newman, New York, NY, Routledge, 2009, 171 pp., $108.50 (hardback), $28.98 (electronic) ISBN: 9781351069359. Publisher webpage: www.routledge.com/Routledge-Studies-in-Environmental-Communication-and-Media/book-series/RSECM ↗
Abstract
In Theory and Best Practices in Science Communication Training, scholars and trainers examine the rhetorical context of science communication, including audience engagement and communication object...
July 2021
-
Abstract
By utilizing rhetorical analysis with a focus on agency and feminist rhetoric, this article focuses on China’s most popular pregnancy and mothering app – Babytree – to examine how users assume the mantle of technical writers, writing their pregnant and mothering experiences into online narratives and selling them to generate income. This article shows how Chinese women take advantage of the technical affordances of Babytree to share their embodied experiences and, in so doing, respond to and push back against the traditional norms of motherhood and healthcare provision. The women whose experiences are examined here participate in social media as a way to reenter job markets by using their embodied experiences, thus asserting their rhetorical agency politically and economically while implicitly critiquing the traditional situation of contemporary pregnant women and the state of motherhood in China.
-
Translanguaging outside the academy: Negotiating rhetoric and healthcare in the Spanish Caribbean: by R. Bloom-Pojar, Champaign, IL, NCTE, 157 pp., $29.99 (Paperback). ↗
Abstract
Cecilia Shelton opens her 2019 autoethnographic article with an invitation for readers to question “What might more attention to bodies offer the study of technical and professional communication?”...
April 2021
-
Rhetorical Body Work: Professional Embodiment in Health Provider Education and the Technical Writing Classroom ↗
Abstract
This article introduces “rhetorical body work” as a framework for understanding professional embodiment in health provider education and technical and professional communication (TPC) pedagogy. Using the case study of clinical nursing simulations and drawing on sociological theory, I provide a detailed analysis of three components of rhetorical body work as they manifest in three simulation scenarios: physical, emotional, and discursive. I conclude by considering the implications of these findings for the embodied teaching of TPC.