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2015

  1. The Source of Our Ethos: Using Evidence-Based Practices to Affect a Program-Wide Shift from “I Think” to “We Know”
    Abstract

    This program profile demonstrates how the first-year writing program at Oakland University has engaged contingent faculty in research, assessment, and program development over the years, employing evidence-based practices to improve individual classroom instruction and to redesign the entire first-year curriculum. The authors describe their efforts to develop an inclusive model for research and professional development, a model that seeks to empower the faculty to join disciplinary conversations about the teaching of writing. Overall, the profile contributes to existing scholarship on large college writing programs by illustrating how faculty may collaborate to develop and assess curricula, to conduct and publish research, and to build a program that shifts the conversation from what individual instructors may believe about writing instruction (“I think”) to what the department may collaboratively know about best practices (“we know”).

December 2014

  1. Improving Writing Instruction in Second and Third Grade Classrooms
    Abstract

    This article presents research findings from a professional development project initiated by one rural Illinois primary school to improve writing instruction in 2nd and 3rd grade classrooms. During the 2010–11 academic year, the school partnered with a private university to provide customized, year-long professional development that integrated preparation for the state writing assessment and a writing process approach. Simultaneously, a study was conducted to identify and describe teacher thinking and practices related to writing instruction during participation in the project. Data were collected through a pre/post teacher survey and written teacher reflections. Participating teachers indicated 15 improvements in their thinking and practices related to writing instruction. However, confidence in their students’ likelihood to perform well on the state writing assessment decreased during the project, and changes in thinking and practices varied from teacher to teacher, possibly due to varying levels of teacher readiness to change.

    doi:10.1558/wap.v6i3.497
  2. Writing Their Worlds
    Abstract

    The growing disparity in the cultural and linguistic backgrounds in U.S. classrooms of teachers and students suggests that there is a critical need for teachers to be knowledgeable and prepared to effectively teach this diverse population of students. In a longitudinal research study conducted in two 3rd grade classrooms in the Southeastern region of the United States, researchers examined the impact of a sustained and generative model of professional development on teachers’ sense of agency and their understandings of what it means to be a writing teacher with multilingual students (Flint, Kurumada, Fisher, and Zisook, 2011; Flint, Zisook, and Fisher, 2011). In this article, we add to this empirical work by focusing on pedagogical practices that strengthened the writing curriculum and teachers’ understandings of the children they teach. The pedagogical shifts, which happened over an extended period of time, were marked by two distinct and interconnected processes: (a) teachers began to understand and adopt the discourse of writing workshop and then use it as a mediator of students’ thought to promote student voice; and (b) teachers gradually released their control over students’ authorial voice and agency for writing. These processes enabled students to share more about their lives, beliefs, and interests, and for their teachers to recognize the uniqueness and perspective each child brought to the classroom.

    doi:10.1558/wap.v6i3.633
  3. Product Review Users' Perceptions of Review Quality: The Role of Credibility, Informativeness, and Readability
    Abstract

    Research problem: Gauging the quality of product reviews through helpfulness votes is problematic for a variety of reasons. We examine potential characteristics of review quality that span review credibility, informativeness, and readability to contribute to better ways of assessing review quality. Research question: Do specific review characteristics improve reviewer users' perceptions of review quality? Literature review: Studies from information systems, electronic marketing and commerce, and technical and professional communication suggest that characteristics of reviews fall into three areas, each with specific characteristics of quality. Findings from these studies suggest the 11 characteristics of review quality within those three areas as potential contributors to review quality. The first area is credibility, a construct consisting (in part) of expertise; we tested these potential specific characteristics of credibility: an assertion of a relevant role, of use of a prior model, of other products in the brand, of a similar product, of having conducted research on the product, and of having tested the product. The second area is informativeness, which is a review's diagnosticity. We tested these potential specific characteristics: a general recommendation, a specific recommendation, a statement about the product's value, and a statement about the extent to which the product met expectations. The third area is readability, which is (in part) comfort of reading, and has this specific characteristic: the use of headings. Methodology: We conducted a quantitative study using a survey distributed though SurveyMonkey Audience, a service that samples from a pool of 30 million respondents. Using control and experimental versions of 11 product reviews, we gauged participants' perceptions of review quality on a five-point scale. We looked for significant differences in participants' perceptions of quality using Pearson's chi square. Results and conclusions: We received 829 responses to include in the analysis. We found the following significant at the p > 0.05 level: a statement about reviewer's prior experience with a similar product (credibility). We found the following significant at the p > 0.01 level: A statement about researching the product, for example, online research (credibility), a general recommendation about the product (informativeness), and formatting with headings (readability). We found the following significant at the p > 0.001 level: a statement about the extent to which the product met expectations (informativeness) and a specific recommendation about the product (informativeness). Using these results, companies can better locate quality reviews; reviewers can increase the quality and, therefore, salience of their reviews; and communication specialists can help reviewers write and revise reviews for improved quality. Future research on review quality could investigate other potential characteristics of credibility, informativeness, and readability.

    doi:10.1109/tpc.2014.2373891
  4. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2380912
  5. Where Did We Come From and Where Are We Going? Examining Authorship Characteristics in Technical Communication Research
    Abstract

    This study explores the characteristics of authors who have published in technical communication journals between 2008 and 2012 to generate insights into who is actively contributing to scholarship in the field. These insights drive a broader discussion regarding programmatic implications and interdisciplinary approaches to research. Research questions: (1) Who is publishing in technical communication journals? In which departments are they housed and in which departments did they receive their Ph.D. training? (2) What relationship exists between an author's departments (current and Ph.D.) and the publication venues he or she chooses? (3) What relationship exists between an author's department (current and Ph.D.) and the type of research he or she produces? (4) What relationship exists between an author's department (current and Ph.D.) and collaboratively authored articles? Also, is there a relationship between doctoral training outside the US and collaboratively authored articles? (5) Among authors with Ph.D.'s in technical communication, is there a relationship between doctoral program and research output (collaboratively authored articles and research method)? Literature review: All disciplines, especially maturing disciplines, must examine and evaluate the research its scholars produce in order to identify trends that signal growth and areas that require additional growth. Previous research indicates that departments in which people trained and where they work influence the research profiles of individuals, and by extension, the field. This is particularly true in technical communication, whose research features a plurality of methods, a positive attribute of the field. However, an uneven distribution of research methods used in the field also presents potential areas for growth. Methodology: A data set of 674 authors who have published in the IEEE Transactions on Professional Communication (TPC), Technical Communication Quarterly, and Journal of Business and Technical Communication (JBTC), between 2008 and 2012 was coded for current department, Ph.D. department, department with a technical communication degree program, research method, and collaboratively authored articles. Data were analyzed using contingency table analysis and correspondence analysis. Results and discussion: Authors from English departments constitute nearly 30% of the sample; authors from information systems and technology departments and management, business, and economics departments made up more than 20% of the total sample. A little over 20% of the sample received a Ph.D. degree in technical communication. Authors from information systems and technology departments and management, business, and economics departments are highly associated with TPC. Authors from English departments and writing departments were associated with TCQ and JBTC. TC is associated with authors from education departments and human-centered design departments. Authors from information systems and technology departments and management, business, and economics departments were associated with surveys and experiments. Authors from English departments were associated with case study and mixed methods research. Non-US authors and ones from engineering, computer science, linguistics, information systems and technology, and management, business, and economics departments were all highly associated with collaboratively authored articles. These results provide insights into which disciplines are most influential and opportunities to consider the approaches and training of our diverse population of scholars in an effort to build a cohesive body of research. The results are limited by the time frame of the study, and future studies could examine a more extensive sample to examine shifts in authorship characteristics over time.

    doi:10.1109/tpc.2014.2363892
  6. IEEE Transactions on Professional Communication publication information
    doi:10.1109/tpc.2014.2380911
  7. 2014 Index IEEE Transactions on Professional Communication Vol. 57
    Abstract

    This index covers all technical items - papers, correspondence, reviews, etc. - that appeared in this periodical during the year, and items from previous years that were commented upon or corrected in this year. Departments and other items may also be covered if they have been judged to have archival value. The Author Index contains the primary entry for each item, listed under the first author's name. The primary entry includes the co-authors' names, the title of the paper or other item, and its location, specified by the publication abbreviation, year, month, and inclusive pagination. The Subject Index contains entries describing the item under all appropriate subject headings, plus the first author's name, the publication abbreviation, month, and year, and inclusive pages. Note that the item title is found only under the primary entry in the Author Index.

    doi:10.1109/tpc.2014.2382911
  8. Factors That Enable and Challenge International Engineering Communication: A Case Study of a United States/British Design Team
    Abstract

    Research problem: In recent years, many businesses have become involved in internationalized projects, yet understanding the dynamics of engineering communication in virtual dispersed teams is limited. Research questions: How do the factors mentioned in the literature function in an international engineering project? Are there factors that enhance or constrain the work in an engineering setting that are not mentioned in previous studies? Literature review: Existing knowledge on the contextual factors that affect virtual international professional communication is mainly built on the study of the communication practices of students or business professionals who are not engineers. Results of that literature have identified factors that enhance communication for dispersed virtual teams (which include cross-cultural training, using appropriate communication technology, face-to-face communication opportunities, respect for partners, regularly scheduled meetings, a common language, a common discipline, and cross-cultural understandings though popular media). There are factors that challenge communication for dispersed virtual teams (which include differing cultural assumptions, differing cultural communication styles, US Government export control regulations, proximity and time issues, and differing levels of perceived power and influence). Methodology: This study involved observing international engineer meetings in the US and the UK and interviewing 19 engineers leading an international design team. The participants worked for the same international company with about half from the US and half in Great Britain. Results and discussion: Many of the factors identified in general professional communication studies held true for this context. But some features were unique to an engineering environment that the literature had not previously mentioned, including iplanning for and working with intercultural dispersed virtual engineering teams and that people need to consider many complexities of culture that affect communication practices. Because this study observed one team in the context of only two cultures, future research may determine whether these factors are more widely found in other teams, workplaces, and cultures. Future research may also determine the relative levels of influence of the contextual factors on international dispersed virtual engineering teams. In addition, the study of engineers learning to communicate in international settings may be illuminating.

    doi:10.1109/tpc.2014.2363893
  9. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2380913
  10. Social Media Use to Enhance Internal Communication: Course Design for Business Students
    Abstract

    Organizations are increasingly using social media to improve their internal communication. When successfully implemented, such initiatives can have a dramatic impact on internal efficiency, team collaboration, innovation, organizational alignment, and cultural transformation. This article describes a course offered by the Ross School of Business, University of Michigan, on the use of social media for internal business communication that can be modified for Bachelor of Business Administration or Master of Business Administration students. The authors describe the pedagogy behind the course design, provide a course description, and discuss social media/communication consulting projects conducted in the class.

    doi:10.1177/2329490614544735
  11. “Going Mobile” in Business Communication at an Arabian Gulf University
    Abstract

    In this article, we describe a project in which undergraduate business seniors at a university in the Arabian Gulf created or evaluated the chapters of an iBook as part of their final course in business communication. Students were surveyed throughout the project, and they also participated in a focus group discussion at the end. The aim was to evaluate their experience with learning from a peer-generated iBook and to identify any motivating factors behind it. The study showed that incorporating mobile learning into the business communication classroom was highly meaningful for the students involved for a range of different reasons.

    doi:10.1177/2329490614545358

November 2014

  1. High School English Language Arts Teachers’ Argumentative Epistemologies for Teaching Writing
    Abstract

    Although current research and professional development on teaching of argumentative writing focus on “best practices,” we offer the construct of argumentative epistemologies to consider how English language arts teachers approach teaching and how they understand their students’ capacity for and interest in argumentation. Drawing on historical emphases in writing theory, we describe and illustrate three argumentative epistemologies: structural, ideational, and social practice. In an observational study of 31 high school English language arts classrooms, teachers’ enacted writing instruction foregrounded either formal elements of students’ arguments, the ideas and content of students’ arguments, or consideration of the complexity and variability of social contexts within which students wrote arguments. Case study analysis of three teachers illustrates the three argumentative epistemologies, how these epistemologies were socially constructed during instructional conversations, and how they were made visible through language use in and about classroom literacy events. These argumentative epistemologies have significance for teacher education, school writing research, and professional development, furthering our understanding of how and why teachers choose to adopt particular approaches to argumentative writing.

    doi:10.58680/rte201426159

October 2014

  1. Intercultural Rhetoric and Professional Communication: Technological Advances and Organizational Behavior: Barry Thatcher. Hershey, PA: IGI Global, 2012. 417 pp.
    Abstract

    Teaching intercultural rhetoric and professional communication seminars has been one of my most enjoyable experiences as a college professor. It comes with a cost though. Finding relevant and updat...

    doi:10.1080/10572252.2014.942191
  2. A Case for Metic Intelligence in Technical and Professional Communication Programs
    Abstract

    Metis is an underexplored rhetorical counterpart to phronesis that can be described as a flexible, innovative intelligence used in unexpected or unprecedented situations. This article explores metis in relation to techne, praxis, and phronesis, arguing that our programs should strive to cultivate students' metic intelligence through client projects and service-learning experiences. Adapting Agile project management strategies used in software development may offer one means of scaffolding this learning.

    doi:10.1080/10572252.2014.942469

September 2014

  1. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2351773
  2. IEEE Transactions on Professional Communication publication information
    doi:10.1109/tpc.2014.2351771
  3. Making the Pitch: Examining Dialogue and Revisions in Entrepreneurs' Pitch Decks
    Abstract

    Research problem: The question: How Korean entrepreneurs in an entrepreneurship program revised their slide decks for their presentations (“pitches”) in response to professional communication genres representing feedback from potential stakeholders in their target markets is examined. Research questions: As entrepreneurs learn to pitch ideas to unfamiliar markets, how do they revise their slide decks for their pitches when interacting with other professional communication genres that represent the concerns of market stakeholders? Specifically, what changes do entrepreneurs make to the claims, evidence, and complexity of arguments in their pitches? Literature review: The professional communication literature demonstrates that the revision process tends to take place in documentation cycles where documents are set in interaction with each other. Yet such revision processes are not studied in detail in existing studies of entrepreneurial pitches in marketing and technology commercialization. Methodology: In this exploratory qualitative study, researchers textually analyzed 14 sets of five related document genres in the archives of an entrepreneurship program. These genres represented a full cycle of activity: application to the program, initial pitches, initial feedback from program personnel, detailed feedback from representative stakeholders in the target market, and revised pitches. Interviews and surveys of program personnel further contextualize the data. Results and conclusions: Entrepreneurs revised their claims and evidence based on their dialogue with their target market. Some of the entrepreneurs altered their slides to make more complex arguments rebutting stakeholders' concerns. These findings suggest that entrepreneurs engage in dialogue with their target markets, but their engagement tends to be guided by tacit, situated experience rather than through an explicit, systematized approach.

    doi:10.1109/tpc.2014.2342354
  4. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2351772
  5. Selections From the ABC 2013 Annual Convention, New Orleans, Louisiana: All That Favorite Assignment Jazz: Message Packaging and Delivery, Job Interviews, and On-the-Job Communication
    Abstract

    This article, the second in a two-part series, catalogs teaching innovations presented at the 2013 Association for Business Communication Annual Convention, New Orleans. They were presented during the My Favorite Assignment session. The 11 Favorite Assignments featured here offer the reader a variety of learning experiences, including collaborative teamwork, debate, budgets, cross-cultural communication, report writing, persuasion, not-for-profit organization, client communication, and writing funding proposals. Additional teaching materials—including instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, and sample student projects—are posted on the Association for Business Communication web page http://businesscommunication.org/assignments .

    doi:10.1177/2329490614530554
  6. Finding Ways to Teach Critical Thinking in Business and Professional Communication
    Abstract

    There is universal agreement among educators in the academy and managers in the workplace that critical thinking skills are essential for success at all levels. Over a century ago, the American sociologist William Graham Sumner defined what we now call critical thinking as “the examination and test of propositions of any kind which are offered for acceptance, in order to find out whether they correspond to reality or not.” He further argued that “it is our only guarantee against delusion, deception, superstition, and misapprehension of ourselves and our earthly circumstances,” and education “teaches us to act by judgment” (Sumner, 1906, pp. 632-633). Hiring managers have long recognized how important critical thinking is in their talent searches. Wall Street Journal reporter Marisa Taylor (2010) argued that “while the ability to think critically is, well, critical in the workplace, employers have long complained that many of the young college graduates they hire seem to lack this skill.” Taylor continued by noting that

    doi:10.1177/2329490614546853
  7. The State of Business Communication Classes: A National Survey
    Abstract

    This nationwide study of 169 business communication instructors examines the following issues: (a) ideal and actual class sizes in business communication courses, (b) delivery modes of business communication courses, (c) types of written and oral assignments, and (d) topics covered and depth of coverage. Findings suggest that business communication course offerings are growing on the national stage. The vast majority of class sizes have stayed the same or gotten smaller. One significant change over the past 5 years is the increased focus on interpersonal communication and teamwork. While some courses offer significant coverage of social media, the majority does not.

    doi:10.1177/2329490614538489
  8. The Impromptu Gauntlet: An Experiential Strategy for Developing Lasting Communication Skills
    Abstract

    Typical business communication courses provide significantly more opportunities for students to hone their skills in writing compared with speaking. This article outlines an impromptu speech assignment and explains a course-level strategy for providing each student with more than 30 significant speaking opportunities during a term. This approach has proven to be surprisingly popular as students observe a remarkable transformation in their confidence and competence with presentational speaking. Teaching strategies, assignment guidelines, results, and additional resources are presented.

    doi:10.1177/2329490614537874
  9. Using Oral Exams to Assess Communication Skills in Business Courses
    Abstract

    Business, like many other fields in higher education, continues to rely largely on conventional testing methods for assessing student learning. In the current article, another evaluation approach—the oral exam—is examined as a means for building and evaluating the professional communication and oral dialogue skills needed and utilized by business graduates. Prior studies of oral exams in higher education are reviewed, along with the empirical findings from an exploratory investigation of an oral exam in an undergraduate human resource course. Implications for future research and the use of oral exams in business education are also presented.

    doi:10.1177/2329490614537873
  10. Instructional Note: Using Google Drive to Prepare Students for Workplace Writing and to Encourage Student Responsibility, Collaboration, and Revision
    Abstract

    In this article, I explain how integrating Google Drive into your classroom can help prepare students to participate effectively in workplace writing practices and can promote student responsibility, collaboration, and effective revisions.

    doi:10.58680/tetyc201426090
  11. Vignette: Night Blind: The Places of Police Report Writing
    Abstract

    Preview this article: Vignette: Night Blind: The Places of Police Report Writing, Page 1 of 1 < Previous page | Next page > /docserver/preview/fulltext/ccc/66/1/collegecompositionandcommunication26101-1.gif

    doi:10.58680/ccc201426101

July 2014

  1. The three-fold benefit of reflective writing: Improving program assessment, student learning, and faculty professional development
    doi:10.1016/j.asw.2014.03.001
  2. We is More Than You Plus I. The Interpretation of the We-Forms in Internal Business Communications
    Abstract

    The we-form has been analyzed in different theoretical frameworks and domains. Researchers point to the complexity of first person plural pronouns: not only can they refer to different participants in a communicative situation, but they can also be used to avoid other referential forms. In organizational discourse, however, transparency is of the utmost importance to ensure efficient communication. Based on the minute analysis of 3700 we-forms in a corpus of internal communications documents, we developed a framework for the interpretation of the we-form. Thirteen (con)textual and situational identifiers of different kinds are discussed and illustrated. In some cases the interpretation of the we-form is indicated by a single identifying element, in other cases a combination of identifying elements strengthens the interpretation.

    doi:10.2190/tw.44.3.b
  3. Redefining the Workplace: The Professionalization of Motherhood through Blogging
    Abstract

    Professional identity is oft explored in the field, but such identities usually reside institutionally and may exclude women who engage in professional communication from the workplace of the home. One instantiation of this extra-institutional professionalism is mom blogs, the authors of which create content, find sponsors, and address issues important to mothers. Yet the women lack legitimacy as professionals because of the title “mommy blogger” and because of the notion that blogging is a hobby. My qualitative study explores how mom bloggers claim a professional space in communication. I interviewed 22 mom bloggers, using Faber's (2002, [18]) theory of professionalism and Durack's (1997, [17]) ideas of redefining terms, such as “workplace,” to include women. My findings show that mom bloggers engage in the characteristics of professional communicators, model egalitarian professionalism, employ an ethic of care that combats elitism, and challenge the field to include their work, from the home and through new media, as professional.

    doi:10.2190/tw.44.3.d
  4. Communication With Stakeholders Through Corporate Web Sites: An Exploratory Study on the CEO Messages of Major Corporations in Greater China
    Abstract

    Drawing on an earlier study that views CEO communication as an important strategic tool, this study analyzes the content of CEO messages on Web sites of major corporations in Greater China to reveal their extratextual and intratextual characteristics. The study suggests that the language style employed in these messages, including the linguistic characteristics, regional themes, and interlingual themes, is associated with a corporate communication strategy that is underpinned by CEOs’ beliefs and rooted in cultural values. The findings enhance our understanding of how CEOs view their stakeholders and the content that they include in their messages to stakeholders in order to compete in this digital age.

    doi:10.1177/1050651914524779
  5. Paying Attention to Accessibility When Designing Online Courses in Technical and Professional Communication
    Abstract

    Roughly 1 out of 10 students in our classrooms has some form of disability, and now that a growing number of technical and professional communication (TPC) courses and programs are offered online, scholars need to adequately address accessibility in online course design. Calling on the field to “pay attention” to this issue, the authors report the results of a national survey of online writing instructors and use Selfe’s landmark essay as a way to theoretically frame the results. They conclude by offering strategies for TPC instructors to design more accessible online courses.

    doi:10.1177/1050651914524780
  6. Supporting Fifth-Grade ELLs’ Argumentative Writing Development
    Abstract

    This article reports instruction supporting the development of fifth grade English learners’ argumentative writing in an English language arts setting. Arguments analyzed for the study were produced by the same students on two occasions, roughly 3 months apart. In the first instance, students discussed the source text in detail, but were given no genre-specific support for writing. Following professional development, the teacher introduced students to the stages, or structural elements, expected in argumentation, with genre-specific scaffolds. Classroom data illustrate how the teacher scaffolded students’ argumentative writing. Analysis of writing data identifies the text- and stage-level features of students’ responses, with particular attention paid to students’ construction of the reason stage, in which writers must explain why textual evidence supports their overall position on a question about a character or theme. Findings describe the range of responses and point to characteristics of texts and prompt that may influence children’s written argumentation.

    doi:10.1177/0741088314536524

June 2014

  1. IEEE Professional Communication Society Information
    Abstract

    be written as one paragraph, and should not contain displayed mathematical equations or tabular material. The abstract should include three or four different keywords or phrases, as this will help readers to find it. It is important to avoid over-repetition of such phrases as this can result in a page being rejected by search engines. Ensure that your abstract reads well and is grammatically correct.

    doi:10.1109/tpc.2014.2325513
  2. Higher Education in the Digital Age [Book Review]
    Abstract

    "Higher Education in the Digital Age" (edited by William G. Bowen) is divided into two sections. The first section includes adaptations of Bowen's presentations at The Tanner Lectures at Stanford University in 2012. The second section includes discussion responses from respected colleagues, and Bowen's response to the same. This unique structure enables the reader to be involved as an insider to this debate - a witness not only to the author's assertions but also to the lively discourse that ensues in response. The reviewer feels this book is provocative in addressing pressing issues that can no longer be ignored. Bowen's assertion that the time at hand to begin a transformation is supported by research, and the data support the dire need for a resolution to the student debt crisis and productivity problem in higher education. The gaps in the research he presents, particularly involving MOOCs, invite technical researchers to take advantage of this timely opportunity, not only to continue the conversation but to seek solutions to the viability he proposes. Bowen,s concern that public opinion of higher education matters and his insistence that institutions and educators must come together to lead the change while they can is an important call to action for IEEE Transactions on Professional Communication readers in particular.

    doi:10.1109/tpc.2014.2311873
  3. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2325512
  4. IEEE Transactions on Professional Communication publication information
    doi:10.1109/tpc.2014.2325511
  5. Selections From the ABC 2013 Annual Convention, New Orleans, Louisiana: A Gumbo of Favorite Assignments: Global, Communicating Complex Information, Short-Message Packaging
    Abstract

    This article, the first of a two-part series, catalogs teaching innovations presented at the 2013 Association for Business Communication (ABC) Annual Convention, New Orleans. They were presented during the My Favorite Assignment session. The 11 Favorite Assignments featured here offer the reader a variety of learning experiences including collaborative team work, debate, budgets, cross-cultural communication, report writing, persuasion, nonprofit organizations, client communication, and writing funding proposals. Additional teaching materials—including instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, and sample student projects—are posted on the Association for Business Communication webpage http://businesscommunication.org/assignments .

    doi:10.1177/2329490614530466

April 2014

  1. Front Matter
    Abstract

    We understand "community literacy" as the domain for literacy work that exists outside of mainstream educational and work institutions.It can be found in programs devoted to adult education, early childhood education, reading initiatives, lifelong learning, workplace literacy, or work with marginalized populations, but it can also be found in more informal, ad hoc projects.For us, literacy is defined as the realm where attention is paid not just to content or to knowledge but to the symbolic means by which it is represented and used.Thus, literacy makes reference

    doi:10.25148/clj.8.2.009306
  2. Geopolitics of Grant Writing: Discursive and Stylistic Features of Nonprofit Grant Proposals in Nepal and the United States
    Abstract

    This study examines the global-local interplay of genre features in a select sample of nonprofit grant proposals from two particular sites—Nepal and the United States. Critically analyzing the carefully selected samples from both the sites on their own terms first and then in clusters (of Nepalese and American proposals) by exploiting the genre and discourse analysis theories and techniques published in genre, genre analysis, and grant proposal scholarship, this study attempts to examine the genre of nonprofit grant proposal in both comparative and non-comparative terms. While the study acknowledges that each instance of nonprofit grant proposal is unique, complex, and therefore non-generalizable, it does draw some broad generalizations about the similarities and differences in the rhetorical “moves,” organization, and/or composition strategies of grant writers from these two different geopolitical locations. The study finds that variations observed across samples and grant writers reflect the unique rhetorical situations of these writers, whereas uniformities have to do with the global circulation of Western genre forms in the rest of the world via global organizations like the United Nations and the International Monetary Fund—which are also the major donors in developing countries like Nepal. And finally, the study reaffirms the fact that constraints like funding agencies' guidelines and reviewers' preferences have a considerable influence on genre features and forms. That has been the case with both the Nepalese and American proposals sampled in this study.

    doi:10.2190/tw.44.2.c

March 2014

  1. IEEE Professional Communication Society Information
    doi:10.1109/tpc.2014.2316485
  2. IEEE Transactions on Professional Communication publication information
    doi:10.1109/tpc.2014.2316482
  3. IEEE Professional Communication Society Information
    Abstract

    be written as one paragraph, and should not contain displayed mathematical equations or tabular material. The abstract should include three or four different keywords or phrases, as this will help readers to find it. It is important to avoid over-repetition of such phrases as this can result in a page being rejected by search engines. Ensure that your abstract reads well and is grammatically correct.

    doi:10.1109/tpc.2014.2316484
  4. Supporting Lecturers in the Disciplines in the Affective Academic Writing Process
    Abstract

    This article reports on a case study evaluating lecturers' experiences of their own affective writing process using a reflective critical incident analysis. While the cognitive-affective focus of academic writing has been explored previously from a collaborative perspective (Benton et al. 1984), this current study takes the individual writer as the unit of analysis. There are several reasons why lecturers need to write. Foremost among these should be that when they write, they are providing a positive model for students, and are helping to demystify the act of writing. Scholarly writing can be a struggle, and by doing so ourselves, we learn empathy for our students. In reality, many lecturers are facing the need for increasing their publications output. In terms of writing for publication, Murray (2013) has advised that busy academics must develop productive writing processes, and this may mean changing writing behaviours.Affective conditions such as sense of class community, self-efficacy and writing apprehension are known factors affecting writing behaviour and performance. A blended accredited professional development module entitled ‘Writing and Disseminating Research’ is discussed as a way to afford lecturers opportunities to develop writing skills that may also promote positive affective conditions. Data suggests that the pedagogic intervention resulted in greater confidence in terms of participants’ critical writing skills and provided a suitable environment for affective conditions to flourish. Four themes emerged from the analysis of the critical incidents on writing apprehension: self efficacy, the role of external sources on affective writing, peer feedback and class community. Future research would explore the sustainability of the process extending into the lecturers' own practice with their students.

    doi:10.18552/joaw.v4i1.103
  5. A New Name: BCQ Becomes BPCQ
    Abstract

    Many of you will have already noticed our new cover when you receive your print copy, or if you are an electronic subscriber, you will have noticed our new logo. This issue of Business and Professional Communication Quarterly inaugurates our new name. We are very excited about this transformation, as it recognizes the multitransand interdisciplinary nature of the fields that now represent business and professional communication. I have reproduced below our revised “Aims and Scope”:

    doi:10.1177/2329490614524532
  6. Crossing Public-Private and Personal-Professional Boundaries: How Changes in Technology May Affect CEOs’ Communication
    Abstract

    When Chiquita Brands considered relocating its corporate headquarters, competing cities started Twitter campaigns to influence the decision by communicating directly with the chief executive officer. As he used the new microblogging channel, some of his previously private communication became public, some personal communication became professional, and some professional communication became personal. The case shows how social media can significantly affect chief executive officers’ communication by encouraging boundary crossing. Understanding the connections between the private versus public and personal versus professional rhetorical categories will help business communicators make wise choices as technology continues to introduce new social media and other channel options.

    doi:10.1177/2329490613517133
  7. Text(ing) in Context: The Future of Workplace Communication in the United States
    Abstract

    Following Rogers’s theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings, exchanging information in the workplace, and keeping in contact with family and friends. Follow-up research also gathers information about communication hardware trends. The author concludes that change agents and early adopters already in the company, not new hires, will effect a change in communication media that will involve new technology such as smartphones.

    doi:10.1177/2329490613511493

February 2014

  1. Writing in the workplace: Constructing documents using multiple digital sources
    Abstract

    In today’s workplaces professional communication often involves constructing documents from multiple digital sources—integrating one’s own texts/graphics with ideas based on others’ text/graphics. This article presents a case study of a professional communication designer as he constructs a proposal over several days. Drawing on keystroke and interview data, we map the professional’s overall process, plot the time course of his writing/design, illustrate how he searches for content and switches among optional digital sources, and show how he modifies and reuses others’ content. The case study reveals not only that the professional (1) searches extensively through multiple sources for content and ideas but that he also (2) constructs visual content (charts, graphs, photographs) as well as verbal content, and (3) manages his attention and motivation over this extended task. Since these three activities are not represented in current models of writing, we propose their addition not just to models of communication design, but also to models of writing in general.

    doi:10.17239/jowr-2014.05.03.3

January 2014

  1. Exploring Alternatives in the Teaching of Lab Report Writing: Deepening Student Learning Through a Portfolio Approach
    Abstract

    Over the last seven years, I have spent time across three continents talking to scientists and mathematicians about their beliefs and attitudes and experiences related to writing in their respective disciplines.I have been impressed by the passion and insight with which most have talked about writing and its relationship to critical thinking, and I have often been surprised by how they engage in these practices.For example, rather than working from an a priori hypothesis, many researchers in the STEM disciplines compose backwards, from the results to the introduction.And when reading, many seem to move from the middle of a paper outwards, beginning with the results and method, using an extremely critical eye, and then perhaps scanning out to the introduction and the discussion, or dispensing with these sections altogether.Over and over again, I heard this same story from different scientists, as if it were a secret each alone had stumbled upon.In addition, collaboration, conversation and peer review are very much part of the language of composition that takes place in the sciences (co-authorship, the hierarchies of disciplinary or interdisciplinary teams, the drafting process and the use of technology), but we who work in WID (writing in the disciplines) and WAC (writing across the curriculum) programs are constantly challenged: "How do we teach process in ways that are disciplinarily appropriate?"Historically, we haven't done this well.As Burton and Morgan observed on the training of mathematicians as writers,

    doi:10.37514/dbh-j.2014.2.1.07
  2. Cross-Disciplinary Collaboration: Fostering Professional Communication Skills in a Graduate Accounting Certificate Program
    doi:10.37514/atd-j.2014.11.1.01
  3. 2014 Maryland Conference on Academic and Professional Writing
    doi:10.2190/tw.44.1.g