Communication Design Quarterly Feb 2018 Open Access

Engaging with online design: undergraduate user-participants and the practice-level struggles of usability learning

Joseph Bartolotta Hofstra University ; Julianne Newmark ; Tiffany Bourelle

Abstract

As usability research and user-centered design become more prevalent areas of study within technical and professional communication (TPC), it has become important to examine the best practices in designing courses and programs that help students better understand these concepts. This article reports on a case study about how usability research and user-centered design were introduced to TPC students. The article examines how students responded to and articulated new concepts and looks forward to ways TPC programs can develop comprehensive curricula that introduces students to these topics.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188180
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Topics
technical communication professional writing qualitative research
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Citation Context

Cited by in this index (1)

  1. Thominet (2018)
    How to be open: user experience and technical communication in an emerging game…
    Communication Design Quarterly

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CrossRef global citation count: 5 View in citation network → Build reading path →

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