Communication Design Quarterly Feb 2018

Engaging with online design

Joseph Bartolotta ; Julianne Newmark ; Tiffany Bourelle

Abstract

As usability research and user-centered design become more prevalent areas of study within technical and professional communication (TPC), it has become important to examine the best practices in designing courses and programs that help students better understand these concepts. This article reports on a case study about how usability research and user-centered design were introduced to TPC students. The article examines how students responded to and articulated new concepts and looks forward to ways TPC programs can develop comprehensive curricula that introduces students to these topics.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188180
CompPile
Search in CompPile ↗
Topics
qualitative research multimodality technical communication professional writing

Citation Context

Cited by in this index (1)

  1. Thominet (2018)
    How to be open
    Communication Design Quarterly

Cites in this index (13)

  1. Bartolotta et al. (2017)
    Revising the Online Classroom: Usability Testing for Training Online Technical …
    Technical Communication Quarterly
  2. Jones et al. (2016)
    Disrupting the Past to Disrupt the Future: An Antenarrative of Technical Commun…
    Technical Communication Quarterly
  3. Chong (2016)
    The Pedagogy of Usability: An Analysis of Technical Communication Textbooks, An…
    Technical Communication Quarterly
  4. Oswal (2015)
    A conversation on usability and accessibility with Janice (Ginny) Redish
    Communication Design Quarterly
  5. Read et al. (2015)
    Writing about Writing and the Multimajor Professional Writing Course
    College Composition and Communication
Show all 13 →
  1. Zhou (2014)
    "That usability course"
    Communication Design Quarterly
  2. Alexander (2013)
    The Usability of Print and Online Video Instructions
    Technical Communication Quarterly
  3. Youngblood et al. (2013)
    Lessons in Service Learning: Developing the Service Learning Opportunities in T…
    Technical Communication Quarterly
  4. Scott (2008)
    The Practice of Usability: Teaching User Engagement Through Service-Learning
    Technical Communication Quarterly
  5. Kain et al. (2005)
    Building Context: Using Activity Theory to Teach About Genre in Multi-Major Pro…
    Technical Communication Quarterly
  6. Cook (2002)
    Layered Literacies: A Theoretical Frame for Technical Communication Pedagogy
    Technical Communication Quarterly
  7. Blakeslee (2001)
    Bridging the Workplace and the Academy: Teaching Professional Genres through Cl…
    Technical Communication Quarterly
  8. Breuch et al. (2001)
    Usability Instruction in Technical Communication Programs
    Journal of Business and Technical Communication
Also cites 5 works outside this index ↓
  1. 10.1109/TPC.2007.908730
     ↗
  2. Lewis J.R. (2012)
    Handbook of Human Factors and Ergonomics
     ↗
  3. 10.1145/2775441.2775476
     ↗
  4. 10.1109/47.44537
     ↗
  5. 10.1109/IPCC.2015.7235831
     ↗
CrossRef global citation count: 5 View in citation network →

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