Technical Communication Quarterly Jul 2017

Revising the Online Classroom: Usability Testing for Training Online Technical Communication Instructors

Joseph Bartolotta Hofstra University ; Tiffany Bourelle ; Julianne Newmark

Abstract

This article reports on an effort by the authors to use usability testing as a component of online teacher training for their multimajor technical communication course. The article further explains the ways in which program administrators at other institutions can create their own usability testing protocols for formative online teacher training in course design and in principles of user-centered design.

Journal
Technical Communication Quarterly
Published
2017-07-03
DOI
10.1080/10572252.2017.1339495
Open Access
Closed
Topics
technical communication

Citation Context

Cited by in this index (9)

  1. Carthell (2025)
    Connecting Technical and Professional Writing Course Topics to Majors and (Proj…
    Technical Communication Quarterly
  2. Lawson et al. (2024)
    Ecologies, bodies, and OWI teacher preparation: reflecting on a practicum for g…
    Computers and Composition
  3. Vie (2018)
    Effective Social Media Use in Online Writing Classes through Universal Design f…
    Computers and Composition
  4. Bjork (2018)
    Integrating Usability Testing with Digital Rhetoric in OWI
    Computers and Composition
  5. Greer et al. (2018)
    User-Centered Design as a Foundation for Effective Online Writing Instruction
    Computers and Composition
Show all 9 →
  1. Meloncon (2017)
    Contingent Faculty, Online Writing Instruction, and Professional Development in…
    Technical Communication Quarterly
  2. Warner et al. (2017)
    Technical Communication Coaching: A Strategy for Instilling Reader Usability As…
    Technical Communication Quarterly
  3. Grover et al. (2017)
    Immersion, Reflection, Failure: Teaching Graduate Students to Teach Writing Online
    Technical Communication Quarterly
  4. Rodrigo et al. (2017)
    Balancing Institutional Demands with Effective Practice: A Lesson in Curricular…
    Technical Communication Quarterly

Cites in this index (8)

  1. Warner et al. (2017)
    Technical Communication Coaching: A Strategy for Instilling Reader Usability As…
    Technical Communication Quarterly
  2. Rose (2016)
    Design as Advocacy
    Journal of Technical Writing and Communication
  3. Chong (2016)
    The Pedagogy of Usability: An Analysis of Technical Communication Textbooks, An…
    Technical Communication Quarterly
  4. Miller-Cochran et al. (2006)
    Determining effective distance learning designs through usability testing
    Computers and Composition
  5. Schneider (2005)
    Usable Pedagogies: Usability, Rhetoric, and Sociocultural Pedagogy in the Techn…
    Technical Communication Quarterly
Show all 8 →
  1. Blythe (2001)
    Designing online courses: user-centered practices
    Computers and Composition
  2. Salvo (2001)
    Ethics of Engagement: User-Centered Design and Rhetorical Methodology
    Technical Communication Quarterly
  3. Mirel et al. (1998)
    Social and cognitive effects of professional communication on software usability
    Technical Communication Quarterly
Also cites 8 works outside this index ↓
  1. 10.1109/TPC.2010.2052859
     ↗
  2. 10.3758/BF03195514
     ↗
  3. 10.1002/9781118131350.ch46
     ↗
  4. 10.1109/TPC.2011.2182569
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  5. Nielsen J. (1993)
    Usability engineering
     ↗
  6. 10.1109/47.44537
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  7. 10.1109/TPC.2006.885865
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  8. 10.1080/0144929X.2012.708786
     ↗
CrossRef global citation count: 17 View in citation network →

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