Written Communication
29 articlesMay 2026
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Categorizing Human Identity in Writing Research: A Case for Participant Self-Identification in the Disaggregation of Data ↗
Abstract
The disaggregation of data around human identities can act as a rich method, providing researchers with new ways of understanding community and workplace writing. However, demographic analysis can unknowingly perpetuate harmful stereotypes and constructions of human identity. This article examines common issues with disaggregation of identity-based data in research and details an empirical research project that drove the research team to reconsider new approaches to desegregated data. In response, I propose a participant self-identification method and offer a heuristic guiding researchers to critically interrogate demographic data collection, enabling more equitable, participant-centered approaches to understanding identity in writing research.
October 2021
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Restorying With the Ancestors: Historically Rooted Speculative Composing Practices and Alternative Rhetorics of Queer Futurity ↗
Abstract
Within literacy, rhetoric, and composition (LRC) studies, composing practices have been studied as an embedded feature of life, one that manifests histories, imagination, and identities through acts of writing. Likewise, in queer LRC studies, the capacity to write with queer rhetorical agency or to recognize the impossibility of composing queer subjectivity has been tied to the living. Scholars have yet to consider with adequacy, however, the ways in which writing is equally bound up with the dead, with ghosts, histories, and ancestors that animate the imagination and attendant composing practices. Tracing the historically rooted speculative composing practices (HRSCPs) of an inquiry group of nine queer composers, this article spotlights queer ancestors as speculative resources for imagining and then composing alternative rhetorics of queer futurity. Specifically, this article details how three queer composers, Coyote (they/them), Helen (she/her), and Margarita (they/them), restory the imagination, happiness, and reality with the ancestors, doing so to challenge the trope of queer unhappy endings attached to realist genres. This article concludes by inviting LRC studies to explore how HRSCPs might be integrated into future research and pedagogy and thereby pursue healing for communities long marginalized within the field.
July 2019
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A Zero-Sum Politics of Identification: A Topological Analysis of Wildlife Advocacy Rhetoric in the Mexican Gray Wolf Reintroduction Project ↗
Abstract
As climate change contracts our environment, bringing human and nonhuman communities into increased contact and conflict over scarce resources, advocacy rhetoric is making a related shift, from raising human awareness of problems “out there” to renegotiating the very boundaries between human and nonhuman communities. This shift—along with the advent of online media, which similarly blurs traditional urban versus rural boundaries between communities—invites us to update classic studies of advocacy rhetoric from the 1990s and early 2000s. Accordingly, this study addresses advocates’ use of online media in the Mexican Gray Wolf Reintroduction Project. I reconstruct wildlife advocates’ attitudes toward the Project, as expressed online in press releases and blog posts, by using a combination of topology—a method that looks at patterns of topoi (shared beliefs, values, and norms) that a community expresses in a given rhetorical situation—and Kenneth Burke’s theories of attitudes and identification. I then compare advocates’ attitudes with the attitudes of project administrators and landowners in the reintroduction area, reconstructed in earlier work. I conclude that advocates amplify their identification with allies (chiefly wolves and supportive sectors of “the public”) and their alienation from competitors (chiefly public-land ranchers and project administrators) via the creation of “straw attitudes” for these communities that conflict both with their own attitude and with the documented attitudes of these communities. This rhetorical strategy creates a zero-sum political scenario for communication in the Project and recapitulates old political divisions in the southwestern United States. I finish by recommending rhetorical strategies aimed to increase identification, rather than alienation, in the Project and by showing what online advocacy rhetoric can teach us about the structure of Burkean theories of identification.
January 2019
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Abstract
The research article is a staple genre in the economy of scientific research, and although research articles have received considerable treatment in genre scholarship, little attention has been given to the important development of Registered Reports. Registered Reports are an emerging, hybrid genre that proceeds through a two-stage model of peer review. This article charts the emergence of Registered Reports and explores how this new form intervenes in the evolution of the research article genre by replacing the central topoi of novelty with methodological rigor. Specifically, I investigate this discursive and publishing phenomenon by describing current conversations about challenges in replicating research studies, the rhetorical exigence those conversations create, and how Registered Reports respond to this exigence. Then, to better understand this emerging form, I present an empirical study of the genre itself by closely examining four articles published under the Registered Report model from the journal Royal Society Open Science and then investigating the genre hybridity by examining 32 protocols (Stage 1 Registered Reports) and 77 completed (Stage 2 Registered Reports) from a range of journals in the life and psychological sciences. Findings from this study suggest Registered Reports mark a notable intervention in the research article genre for life and psychological sciences, centering the reporting of science in serious methodological debates.
July 2016
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Abstract
It is in the interest of scholarly journals to publish important research and of researchers to publish in important journals. One key to making the case for the importance of research in a scholarly article is to incorporate value arguments. Yet there has been no rhetorical analysis of value arguments in the literature. In the context of rhetorical situation, stasis theory, and Swales’s linguistic analysis of moves in introductions, this article examines value arguments in introductions of science research articles. Employing a corpus of 60 articles from three science journals, the author analyzes value arguments based on Toulmin’s definition of argument and identifies three classes of value arguments and seven functions of these arguments in introductions. This analysis illuminates the rhetorical construction of value in science articles and provides a foundation for the empirical study of value in scholarship.
October 2015
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Abstract
Greater attention to methods and methodologies when studying writing in religious contexts is needed to help researchers navigate ethical issues specific to faith communities and religious practices; to improve knowledge regarding the relationships among writing, religion, and faith; and to encourage respect for religious and nonreligious beliefs. To that end, I present findings from a study based on interviews of 14 scholars who have published results from their empirical studies on writing and religion or faith. Specifically, interview data show, first, researchers’ religious positionalities acting as terministic screens and promoting identification with participants, and, second, researchers’ efforts to fairly represent participants’ beliefs and the methods they use to do so. The article also offers a heuristic, based on findings from the interviews, for maintaining a reflective position when conducting research on writing and religious contexts.
July 2009
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Abstract
This article reports on forensic letters written by physicians specializing in identifying children who have experienced maltreatment. These writers face an extraordinary exigence in that they must provide an opinion as to whether a child has experienced abuse without specifically diagnosing abuse and thus crossing into a legal domain. Their credibility was also at issue because, in this jurisdiction, child abuse identification was not recognized as a medical subspecialty and because the status of expert witnesses is currently being challenged. Through an analysis of 72 forensic letters combined with interview data from six letter writers and five letter readers, we determined that these writers used linguistic and rhetorical strategies that allowed these letters to function as boundary objects or objects that traverse several communities of practice. The most salient strategy was the use of evaluative lexis—adjectives and adverbs which allowed for a range of interpretations and constrained those interpretations at the same time.
January 2009
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Abstract
In the research project Literacy Practices in Working Life, the role played by reading and writing in common nonacademic occupations in Sweden was investigated. The results highlight not only some typical ways of using writing to frame units of work but also differences reflecting the main focus of work (“people” or “things”) and overall organizing principles. This article deals with patterns in the use of writing, which may be related to modern ways of organizing work (efficiency and flexibility, personal responsibility, identification with the company, etc.). Case studies show a range of literacy practices—running from extensive and rather complicated uses of writing connected with individual responsibility to very restricted and dependent uses of reading and writing governed by a top-down organization. Examples illustrate how emerging ways of governing work through written discourse, related to the new, knowledge-based work order, create very different roles for workers.
July 2007
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Abstract
This study examines the factors influencing language and script choice in instant messaging (IM), a form of real-time computer-mediated communication, in a multilingual setting. Grounded in the New Literacy Studies, the study understands IM as a social practice involving texts, encompassing a range of literacy practices, within which a subset called “text-making practices” is highlighted in this article. Drawing on results from an analysis of chat texts, interviews, and logbooks collected from 19 young people, the author suggests that the text-making practices related to language and writing system choice are guided by the perceived affordances of the IM technology and the available linguistic resources. Seven ecological factors influencing these perceptions have been identified: perceived expressiveness of the language, perceived functions of IM , user familiarity with the language, user identification with the language, technical constraints of inputting methods, speed , and perceived practicality of the writing system. The author argues that these factors often co-occur in real use.
April 2007
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Aristotelian Causal Analysis and Creativity in Copywriting: Toward a Rapprochement Between Rhetoric and Advertising ↗
Abstract
Advertising may be the most pervasive form of modern rhetoric, yet the discipline is virtually absent in rhetorical studies. This article advocates a mutually beneficial rapprochement between the disciplines—both in academe and the workplace. Rhetoric, for example, could help address an enduring lacuna in advertising theory. Persuasive communicators since Aristotle have maintained that rhetoric begins with invention, the generation of compelling ideas. Studies of advertising creativity hold that invention begins with the gathering of facts to fuel an association of disparate ideas at the heart of creativity. However, studies of the fact-gathering heuristic in advertising fail to identify a systematic approach for product analysis. In hopes of advancing a rapprochement between rhetoric and advertising, this article demonstrates that Aristotelian causal analysis, long associated with rhetorical invention, can provide a systematic heuristic for product analysis. Rhetoricians can help advertisers strengthen a crucial element—the invention phase—of advertising copywriting.
October 2005
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Metapahor, Ambiguity, and Motive in Evolutionary Biology: W. D. Hamilton and the “Gene’s Point of View” ↗
Abstract
This article analyzes the power of ambiguous metaphors to present scientific novelty. Its focus is a series of papers by the prominent population biologist W. D. Hamilton in which he redefined the meaning of biological altruism. In particular, the article draws on Kenneth Burke’s dramatistic pentad to examine why suggestions of motive are so pervasive in Hamilton’s representation of genetic evolution and what epistemological consequences result from this rhetorical choice. Specifically, the metaphorical language of motive allows Hamilton to represent genes ambiguously and simultaneously as both the agents of evolutionary action and as the agency or mechanism by which organism agents act. The textual ambiguity generated by the agent-agency metaphors both reflects and constructs a conceptual ambiguity in the way evolutionary processes are theorized. Analysis of Hamilton’s rhetoric thus suggests the productive function of ambiguous metaphors in highly technical scientific texts.
July 2005
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An Enriching Methodology: Bakhtin’s “Dialogic Origin and Dialogic Pedagogy of Grammar” and the Teaching of Writing ↗
Abstract
In “Dialogic Origin,” Mikhail Bakhtin—as teacher-researcher and theorist—presents readers with a remarkable essay on teaching grammar and style to 7th-year students (roughly equivalent to 10thgraders in the U.S. educational system). In doing so, Bakhtin employs some of his most notable concepts (among them dialogism and “hero”)as informing and generative principles of writing pedagogy. Modern readers will find much to value as Bakhtin illustrates contextualized grammar instruction, defines grammar as an element of style, proposes innovative teaching methods, and advocates for theory-based pedagogy. Despite these significant similarities, the essay relies exclusively on stylistics, ignoring the demonstrable rhetorical effects of the stylistic choices illustrated in the pedagogy he outlines. In perhaps his most illuminating move, Bakhtin introduces his notion of hero directly into the language arts classroom, illustrating the concept as fundamental even to the grammar and style of language in everyday and academic (not simply literary) contexts.
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Abstract
This article examines the dialectical nature of Mikhail Bakhtin’s developmental understanding of language learning. In particular, the author discusses the pedagogically illuminating relationship between literary style and everyday style, especially as the latter emerges from and returns to lived life. Drawing parallels with other related oppositions, such as Vygotsky’s spontaneous and scientific concepts, as well as Bakhtin’s early antithesis of life and art, the author emphasizes Bakhtin’s interest in relational (dialogical) rather than formal understandings of grammar, style, and literature. The author concludes with three possible implications of Bakhtin’s pedagogical essay for writing teachers: (a) that we acknowledge the creative expression already present in the everyday speech of our students, (b) that we reconsider the specifically dialogical use of linguistic and literary models, and (c) that we attend to the performative aspect of style and the teaching of style.
April 2003
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Abstract
This study investigates the practice of presenting multiple supporting examples in parallel form. The elements of parallelism and its use in argument were first illustrated by Aristotle. Although real texts may depart from the ideal form for presenting multiple examples, rhetorical theory offers a rationale for minimal, parallel presentation. The form for presenting data can also influence the way it is observed and selected, as the case of the Linnaean template for species grouping illustrates. Parallel presentation is not limited to verbal phrasing. Arranging data in tables, typical in scientific discourse, satisfies the same requirements for minimal, equivalent presentation of evidence. Arranging representational or iconic images in rows or arrays is yet another mode for the parallel presentation of evidence, although this mode has a recent history. A cognitive rationale can perhaps explain the use of parallelism to present multiple supporting examples.
January 2001
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Abstract
Writing apprehension (WA) has been identified as an important construct for understanding the factors that influence student development of writing skills. Although the 1975 Daly and Miller scale has dominated the WA investigation, psychometric research has been limited to the identification of question groupings within the measure. All but the 1983 study by Boozer, Lally, and Stacks have presented the WA questions in the order specified on the original scale even though no theoretical basis for the ordering was provided. It is possible that items presented in the same order may consistently produce similar factors because an ordering effect exists rather than separate dimensions. The current study employs factor analysis and comparability analysis to investigate the impact of item order on the number of factors and the underlying factor structure stability of the WA construct. Results indicate that the randomized item factor structure was comparable with the original item order factor structure.
July 2000
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Abstract
Many authorities have come to recognize the critical importance of the Greek notion of kairos (right timing and due measure) in contemporary rhetoric. But Aristotelian scholars have generally ignored or demeaned Aristotle's use of kairos in his rhetoric, often contrasting it especially to Plato's full treatment in the Phaedrus. This lack of attention has been partially due to faulty indexes or concordances, which have recently been corrected by Wartelle and programs like PERSEUS and IBICUS. Secondly, no one has hitherto attempted to go beyond the root kair- and examine the concept as expressed in other terms. This article will attempt to meet both of these concerns. It will first examine care-fully the 16 references to kairos in the Rhetoric and show that the term is an integral element in Aristotle's own act of writing, in his concept of the pathetic argument, and in his handling of maxims and integration. There are also important passages using kairos in his treatment of style, often in conjunction with his use of the notion of propriety or fitness (to prepon). Possibly the two most important indirect uses of the concept of kairos can be seen in Aristotle's definition of rhetoric and in his treatment of equity in both the Rhetoric and the Nichomachean Ethics, probably the two most important treatments of the concept in antiquity.
January 1999
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Abstract
This article describes an assessment carried out in collaboration with the administrators of a large freshman English course. The assessment team worked with instructors to identify course goals and to design tasks that the instructors felt would fairly assess the extent to which the students achieved the goals. Students who did and did not take the course were both pre- and posttested on five central goals: critical reading, argument identification, differentiation of summary and paraphrase, understanding of key terms used in the course, and practical strategies for writing academic papers. Results of the assessment failed to indicate any substantial improvement on any of the five course goals for students who took the course. These results contrasted with positive outcomes obtained by the same assessment team with introductory history and statistics courses. The article concludes with reflections on why instructors may fail to recognize that their courses are not working.
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Abstract
This article explores the possible grounds for a research program in cognitive rhetoric that aims to forge a tight link between the structures of meaning and structures of brain, body, and world. In section one, I outline a theory of human meaning-making in terms of pragmatic, epistemic, and symbolic actions as they relate to the principles of intentionality, projection, publicity, and materiality. In section two, I consider recent global theories of mind and brain to assess the theory's neurological plausibility. The common link between these two sections is the phrase, “tombstone technology,” taken from the voice-over narration from a television show about plane crashes. I first analyze this construction in terms of its effects on attention, value, categorization, and memory; I then use it to speculate on the neurophysiological processes subtending our ability to use symbolic resources to make inferences and decisions. I conclude with some suggestions for future research in discourse production and comprehension.
July 1998
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Abstract
Commentary: When this essay first appeared more than 10 years ago, it built on a small but substantial body of scholarship that declared scientific writing an appropriate field for rhetorical analysis. In the last 10 years, studies of scientific writing for both expert and lay audiences have increased exponentially, drawing on the long-established disciplines of the history and philosophy of science. These newer studies, however, differ widely in approach. Many take the perspective of cultural critique (e.g., the work of Bruno Latour and Stephen Woolgar), whereas others use the tools of discourse analysis (e.g., Greg Myers, M.A.K. Halliday, and J. R. Martin). But, application of rhetorical theory also thrives in the work of John Angus Campbell, Alan Gross, Charles Bazerman, Jean Dietz Moss, Lawrence J. Prelli, Carolyn Miller, and many others. Randy Allen Harris offers a useful introduction to this field in Landmark Essays on Rhetoric in Science (1997). “Accommodating Science” applies ideas from classical rhetoric and techniques of close reading typical of discourse analysis to the question of what happens when scientific reports travel from expert to lay publications. This change in forum causes a shift in genre from forensic to celebratory and a shift in stasis from fact and cause to evaluation and action. These changes in genre, audience, and purpose inevitably affect the material and manner of re-presentation in predictable ways. Two concerns informed this study 10 years ago: the impact of science reporting on public deliberation and the nature of technical and professional writing courses. These concerns have, if anything, increased (e.g., the campaign on global warming), warranting continued scholarly investigation of the gap between the public's right to know and the public's ability to understand.
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Abstract
Commentary: When “Ethos Versus Persona” was published in 1988, I was aware that these constructs easily transcend their ancient roots and that their richness and complexity have wide-ranging implications for contemporary rhetorical analysis and criticism. But I had no idea I was exploring concepts that would prove useful a decade later in understanding the political and legal travails of President Bill Clinton. As of this writing (March 1998), the president of the United States is caught in a firestorm of controversy surrounding alleged sexual improprieties and possible illegal acts (perjury, subornation of perjury, obstruction of justice). The national media are operating at a fever pitch to supply instantaneous information and analysis. And the American public, even if they might want to, cannot escape the deluge. By all accounts, the president's approval ratings should be sinking like a rock. Yet commentators from all sides of the political spectrum are astounded that his ratings have soared to an all-time high. At the heart of this conundrum is the question of character and how audiences (or readers or voters) judge character. High-minded conservative pundits such as George Will are railing that this presidency has become so tawdry that, for the sake of national integrity, it must be terminated. Mr. Will apparently subscribes to the (decidedly modernist) theory that a person must not just seem good but be good in order to be credible. But do the approval ratings suggest that the American people have adopted the more postmodern (but also ancient amoral) view that politics is not just about appearances - it is appearances? Maybe. Or has the public - perhaps subscribing to Will's ontology after all - concluded that the taciturn special prosecutor, Kenneth Starr, has employed questionable tactics in obtaining evidence and that, by comparison, the president's character does not seem so bad after all? Regardless of what theories may or may not be reflected in public opinion polls, have the president and his handlers been successful (thus far) in maintaining his image as a credible figure? Or is it just the economy, stupid? “Ethos Versus Persona” does not provide answers to these questions, of course. But it might yield some interesting ways to think about rhetoric and presidential politics as we close out the century. In any event, I would like to express my sincere thanks to Washington and its players for a months-long morality play enacting the tensions that energize ethos and that become even more apparent in any juxtaposition of ethos and persona. I could not have written a better or more timely script myself.
January 1994
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Abstract
Many authorities have come to recognize the critical importance of the Greek notion of kairos (right timing and due measure) in contemporary rhetoric. But Aristotelian scholars have generally ignored or demeaned Aristotle's use of kairos in his rhetoric, often contrasting it especially to Plato's full treatment in the Phaedrus. This lack of attention has been partially due to faulty indexes or concordances, which have recently been corrected both by Wartelle and programs like PERSEUS and IBICUS. Secondly, no one has hitherto attempted to go beyond the root kair- and examine the concept as expressed in other terms. This article will attempt to meet both of these concerns. It will first examine carefully the 16 references to kairos in the Rhetoric and show that the term is an integral element in Aristotle's own act of writing, in his concept of the pathetic argument, and in his handling of maxims and integration. There are also important passages using kairos in his treatment of style, often in conjunction with his use of the notion of propriety or fitness (to prepon). Possibly the two most important indirect uses of the concept of kairos can be seen in his definition of rhetoric and in his treatment of equity in both the Rhetoric and in the Nicomachean Ethics, probably the two most important treatments of the concept in antiquity.
April 1993
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Abstract
Recent trends in gender and writing research avoid or ignore the issue of essentialism while attempting to formulate a theory of “composing as a woman” that might rely on essentialist assumptions. Codifying the characteristics of “writing like a woman” or “writing like a man” can result in a limited—and limiting—conception of gender and its effect on writing. To illustrate this argument, this article uses as an example of I'écriture féminine the writing of Kenneth Burke and as an example of writing like a man the prose of Julia Kristeva. It argues for conceptualizing and studying gender as a secondary factor affecting writing rather than the principal factor.
January 1988
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Abstract
This article surveys and analyzes the contemporary reception of Plato's rhetorical theory in contemporary rhetoric and composition studies by examining the response from three current perspectives: (1) presenting Plato as completely against rhetoric; (2) leaving Plato out of rhetoric altogether; and (3) interpreting Plato's work as raising issues central to classical and contemporary rhetoric. The discussion of the first two responses to Plato's relationship to rhetoric reveals a reductive, or formulaic, presentation of classical rhetoric. The discussion of the third perspective shows that it is the most accurate interpretation. Plato's rhetoric is related to the traditional five canons that were prominent in Greek rhetoric and explicitly systematized in Roman rhetoric, beginning with the Rhetorica Ad Herennium. If Plato's extensive contribution to the last two of the classical canons of rhetoric, memory and delivery, were more commonly included in the historicizing of rhetoric, then the five canons would work in the fullness of their interaction, rather than as the three-part system (invention, arrangement, and style) that dominates much current interpretation of classical rhetoric. Examples of reintegration of Plato into classical rhetoric (the third perspective) leads to a conclusion that Plato's rhetoric is central to contemporary interpretations of classical rhetoric.
April 1987
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Abstract
R. M. Gagné's distinction between lateral and vertical transfer can be elaborated for written composition: (a) the lateral transfer of mechanical and formal skills and (b) the vertical transfer of higher-order knowledge in the domain of rhetoric and writing. Vertical transfer of writing skills is situational: a function of the context and content of a specific rhetorical situation. Success in a situational writing task depends on two types of domain-specific knowledge being operational: (a) knowledge of the specific content of the subject matter and (b) knowledge of the domain of rhetoric and writing. The theory of lateral and vertical transfer as applied to writing is compatible with current conceptions of declarative and procedural cognitive processes and with a balanced pedagogy of both student-centered and direct, content-oriented instruction. Two appendixes present practical procedures based on transfer theory for improving general program goals and classroom instruction of writing.
July 1986
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Abstract
Summaries of expository texts were obtained from undergraduate students and examined for the nature of text-to-summary mapping by asking judges to identify the text sentences of origin for every summary sentence. The analysis revealed that simple omission and one-to-one mapping of text sentences into summary sentences were the most favored strategies. Following these in order of frequency were the combining of pairs, triples, and longer runs of text sentences that were predominantly adjacent in the texts, showing a strong tendency to preserve the original order of text sentences. Although writers did not select the same text sentences for omission, it was possible to identify a core set of text sentences that was always preserved in summaries of the larger texts. These sets, when compared with randomly selected sets in their original order, appeared as meaningful and coherent “mini-texts” to independent judges. The results are discussed in the light of Brown, Day, & Jones's (1983) identification of a “mature” summarizing strategy in which narrative texts are reorganized and condensed by combining text sentences across paragraphs. It is suggested that the “mature strategy” does not appear in these results because the structure of expository text resists easy reorganization, and because a severe length constraint was not imposed.
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Abstract
This article studies the fate of scientific observations as they pass from original research reports intended for scientific peers into popular accounts aimed at a general audience. Pairing articles from two AAAS (American Association for the Advancement of Science) publications reveals the changes that inevitably occur in “information” as it passes from one rhetorical situation to another. Scientific reports belong to the genre of forensic arguments, affirming the validity of past facts, the experimental data. But a change of audience brings a change of genre; science accommodations are primarily epideictic, celebrations of science, and shifts in wording between comparable statements in matched articles reveal changes made to conform to the two appeals of popularized science, the wonder and the application topoi. Science accommodations emphasize the uniqueness, rarity, originality of observations, removing hedges and qualifications and thus conferring greater certainty on the reported facts. Such changes could be formalized by adopting the scale developed by sociologists Bruno Latour and Steven Woolgar for categorizing the status of claims. The alteration of information is traced not only in articles on bees and bears, and so on, but also on a subject where distortions in reporting research can have serious consequences—the reputed mathematical inferiority of girls to boys. The changes in genre and the status of information that occur between scientific articles and their popularizations can also be explained by classical stasis theory. Anything addressed to readers as members of the general public will inevitably move through the four stasis questions from fact and cause to value and action.
April 1986
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Abstract
This study explored the collaborative writing processes of a group of computer software company executives. In particular, the study focused on the year-long process that led to the writing of a vital company document. Research methods used included participant/observations, open-ended interviews, and Discourse-Based Interviews. A detailed analysis of the executive collaborative process posits a model that describes the reciprocal relationship between writing and the organizational context. The study shows the following: (1) how the organizational context influences (a) writers' conceptions of their rhetorical situations, and (b) their collaborative writing behavior; and (2) how the rhetorical activities influence the structure of the organization.
July 1985
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Abstract
Traditional views of organizational communication have fallen short because they misapprehended and oversimplified the realities of rhetorical behavior in organizations and because they offered weak theoretical underpinnings for the study of business communication. Recent developments in rhetorical theory spearheaded by the work of Toulmin, Perelman, Polanyi, and others offer a coherent, theoretically sound, and productive way of analyzing discourse in organizations. Applying constructs of the “new rhetoric” to the study of sample documents from a representative organizational situation illustrates the importance of consensus building as a tacit communication purpose, reveals the decision-making process involving the text's audience, and demonstrates the central role of context or situation in shaping discourse. Rhetoric in organizations, just as in other “rational enterprises” (such as the disciplines of science and law), reveals underlying paradigms that are determined by the nature of communal behavior and by the nature of thinking man.