Ilana M. Blumberg is professor of English literature at Bar Ilan University in Israel and author, most recently, of the memoir Open Your Hand: Teaching as a Jew, Teaching as an American (2018). She has won teaching awards from University of Pennsylvania and Michigan State University and is currently a recipient of an Israel Science Foundation grant entitled Postsecular George Eliot.Rosalind Buckton-Tucker studied at King's College, London, and the University of Leicester, UK, and holds a PhD in American literature. Her main research interests are twentieth-century British and American literature, travel literature, and the pedagogy of literature and creative writing, and she has published a variety of articles and book chapters in these fields as well as presenting numerous papers at international conferences. She has taught in universities in Kuwait, Oman, Cyprus, the United Arab Emirates, and Iran, and has also worked as a freelance journalist and editor in the UAE and Oman. She enjoys writing fiction, memoirs, and travel articles.Elizabeth Effinger is associate professor of English at the University of New Brunswick, where she teaches British Romanticism with special interests in William Blake, the intersections of Romantic science and literature, the Anthropocene, and human-animal studies. She coedited (with Chris Bundock) William Blake's Gothic Imagination: Bodies of Horror (2018). She was principal investigator of Erasing Frankenstein, a SSHRC (Social Sciences and Humanities Research Council)-funded public humanities outreach activity that transformed Shelley's 1818 novel into a book-length erasure poem in collaboration with incarcerated and nonincarcerated citizens. For more on the project, visit erasingfrankenstein.org.Moira Fitzgibbons is professor of English at Marist College. Her most recent work includes an edition of “The Merchant's Tale” in The Medieval Disability Sourcebook (2020).Michael Keenan Gutierrez is teaching associate professor in the Department of English and Comparative Literature at the University of North Carolina at Chapel Hill. He is the author of The Trench Angel (2015) and his work appears in the Guardian, the Delmarva Review, the Collagist, Scarab, the Pisgah Review, Untoward, the Boiler, Crossborder, and Public Books.Angela Laflen teaches digital rhetoric and professional writing at California State University, Sacramento. Her work has appeared in Computers and Composition and Assessing Writing, among other venues.Laci Mattison is assistant professor at Florida Gulf Coast University in the Department of Language and Literature, where she teaches courses on twentieth-century, Victorian, and contemporary literature. She is one of the general editors for Bloomsbury's Understanding Philosophy, Understanding Modernism series. For this series, she has coedited volumes on Henri Bergson and Gilles Deleuze. Alongside Derek Ryan, she has also coedited a special issue of Deleuze Studies titled Deleuze, Virginia Woolf, and Modernism (2013) and has published articles and book chapters on Virginia Woolf, Elizabeth Bowen, H. D., Mulk Raj Anand, and Vladimir Nabokov.Kelly Neil is professor of English at Spartanburg Methodist College, a small liberal arts institution located in the upstate of South Carolina. She received her PhD in English literature from the University of California, Davis, where she studied early modern literature and gender. She has published in such journals as Journal of Early Modern Cultural Studies and This Rough Magic. She is currently coediting a collection of essays on teaching Shakespeare to nonmajors.Sarah Ann Singer is assistant professor in the Department of English at University of Central Florida. Her work appears in College English, Technical Communication Quarterly, Journal of Medical Humanities, and Peitho.Rachel Tait-Ripperdan is associate librarian at Florida Gulf Coast University. She received her master's degree in library science from Florida State University and her master's degree in history from Florida Gulf Coast University. She serves as library liaison to the Departments of Language and Literature, History, Communication, Philosophy, and Religion. Her research interests include information literacy instruction, collection development, and graphic novels and manga in the academic classroom.Theresa Tinkle (she/her/hers) is a medievalist by training, a teacher committed to supporting students’ development and ambitions, and a disability studies scholar. Her most recent book is Gender and Power in Medieval Exegesis (2010). She has published widely on medieval English and Latin literature, gender, religion, and manuscript culture. She is currently director of the Gayle Morris Sweetland Center for Writing at the University of Michigan, Ann Arbor, and is engaged in antiracist work, writing to learn, writing in the disciplines, and writing program assessment.

This article presents a reexamination of intercultural components in prominent, recent technical professional communication textbooks. This examination reveals the need for the technical professional communication field to establish a dynamic definition of culture as well as presents a possible definition, presents areas where textbooks have addressed previous scholars’ concerns as well as areas that could still use improvement and may require instructors to add supplemental instruction, and presents considerations for instructors when incorporating intercultural component elements into their courses.

Business communication textbooks offer impression management (IM) strategies to help students learn how to soften bad news. But corporations sometimes use these strategies in ethically questionable ways. This article analyzes IM strategies in a landmark case of ethically dubious corporate financial reporting. Findings suggest that the company, Ivax, manipulated three standard IM strategies by overamplifying its power to fix a financial crisis, substantially downplaying bad news, and concealing damaging information. Ivax also used a fourth, less familiar strategy: It buried contradictory information in legal disclaimers. Instructors need to help students become ethical writers who avoid questionable IM strategies like these.

This article advocates for web scraping as an effective method to augment and enhance technical and professional communication (TPC) research practices. Web scraping is used to create consistently structured and well-sampled data sets about domains, communities, demographics, and topics of interest to TPC scholars. After providing an extended description of web scraping, the authors identify technical considerations of the method and provide practitioner narratives. They then describe an overview of project-oriented web scraping. Finally, they discuss implications for the concept as a sustainable approach to developing web scraping methods for TPC research.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> This tutorial offers technical and professional communication (TPC) professionals a heuristic designed to support more just data practices. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Key concepts:</b> Understanding how data contribute to discussions of public problems matters, especially in times of crisis during which multiply marginalized communities are disproportionately affected. Critical Data Studies clarifies how data practice and priorities emerging from various domains of power exacerbate structural inequalities. If we recognize, reveal, and reject data practices that cast data as if they were neutral or fixed, we can ensure that our data practices as TPC professionals are more just. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Key lessons:</b> 1. Recognize that data are socially constructed and often incomplete. 2. Reveal the overarching social, political, cultural, and economic conditions that shape data collection and by extension, data itself. 3. Reject faulty or biased processes for data interpretation and analysis that perpetuate inequality. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Implications for practice:</b> By acknowledging the relationship between data and context, we can promote better, more just data practices, preparing TPC professionals to work alongside community stakeholders in intersectional coalitions and challenging the conditions that lead to unjust data that fail to represent, over-represent, or blatantly misrepresent the realities of vulnerable communities.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Technical and professional communication (TPC) audiences are increasingly international and intercultural. Some of these audiences, such as US asylum applicants, may be vulnerable and suffering trauma following violations of their human rights and dignity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> TPC has the potential to either intensify the oppression previously experienced by these audiences or empower them to act for their own well-being. Therefore, technical and professional instructors and practitioners have an ethical responsibility to communicate with these audiences through methods that are socially just. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. Are the language and design strategies in the I-589 application and instructions appropriate for their audience from an HCD perspective? 2. If not, how can the documents be revised to correct any failings in the pursuit of social justice? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research methodology:</b> This article uses adapted plain language guidelines combined with human-centered design guiding principles to perform a qualitative document analysis and explore revisions of the application and instructions. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> Analysis shows that the I-589 documents are not appropriate for their audience and proposes revisions to correct major issues. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> The findings of this analysis demonstrate a need for continued integration of plain language and human-centered design in practice and pedagogy, research surrounding the ways in which technical and professional communicators should balance the needs of vulnerable audiences with the interests of powerful stakeholders, and meaningful collaboration between them and government institutions.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> The linguistic framing strategies used in media reporting on illegal drugs have been extensively documented, but less attention has been directed toward visuals, particularly data visualizations. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Positioning illegal drug use as a criminal justice problem or a public health issue are types of frameworks that use specific rhetorical strategies. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. What are the rhetorical strategies used in data visualizations published during the crack and opioid drug epidemics, respectively? 2. Do these strategies advance dominant media narratives that crack addiction should be criminalized but opioid addiction should be treated like a public health issue? And if so, how is this accomplished? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> Drawing from the media studies approach previously employed in a study in technical and professional communication (TPC) on information design trends, I apply the concept of “scripto-visual” rhetoric to select data visualizations published by mainstream news media during both drug epidemics. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> I argue these graphics escalated the perceived threat during both drug epidemics but different scripto-visual rhetorical strategies were used. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> Attending to ethical considerations in the creation of data visualizations has long been important in TPC, while scholarship has integrated social justice as a core component of the discipline. In the last section of this article, I bring these themes together by arguing that a social justice ethic is needed in data design work. I then propose a critical heuristic constructed from Jones et al.’s positionality, privilege, and power framework that can be used analytically or as an inventional tool to tease out the ways particular scripto-visual rhetorical decisions may be promoting inequities.

This book is appropriate for technical and professional communication (TPC) teachers, scholars, and practitioners who wish to enact social justice in their work. Although our field has welcomed and cultivated the social justice turn enthusiastically for the last few decades, the editors acknowledge that “there is a dearth of praxis-based resources.” To address this need, this book offers “action-focused resources and tools,” which are intended to support members of the profession “in conducting research or pursuing both local and international projects in socially just ways.” To meet the needs of TPC scholars, practitioners, and teachers, the editors organized this book into four sections, consisting of three chapters each. Each chapter presents one social justice tool and a case to illustrate the effective use of that tool. Besides, each chapter presents tips, cautions, limitations, and future directions to inform the use of the resource. This book is extremely helpful because it inspires us to come up with more praxis-based resources, prioritize and learn from marginalized populations, and focus on embodied experiences and knowledges in our TPC practice, research, and pedagogy. Throughout the book, the authors remind us to be mindful of our own positionality, privilege, and power while doing TPC research, practice, and teaching and to empower the disempowered. This book can be an invaluable addition to courses in TPC research methods, field methods, Indigenous rhetorics, or pedagogy.

Introduction: This article offers an approach that we call critical collaboration —an array of theoretical commitments drawn from the authors’ embodiments and lived experiences. In making explicit the connections between authorial embodiment and the content of theory and practice, our practical models demonstrate new and varied approaches to public feminisms. We begin with a discussion of embodiment and then offer four sections—amplification rhetorics, apparent feminisms, a techné of marginality, and memetic rhetorical environments—with key takeaways to guide readers through our related-but-different approaches. Our goal in doing so is to underscore the importance of public feminisms to enacting social justice in technical and professional communication. This means recognizing our obligation to respond to unjust technical communication. Technical communication is not a utopia of inclusion and anti-racism—although some corners of the field are dedicated to those topics, to be sure. Rather, despite the social justice turn, some parts of the field still insist on objectivity, neutrality, and practicality as the touchstones for “good” technical communication. Our work here shows some of the ways in which we might resist the cultural blinders that allow such ideas to persist unabated. Drawing especially on research in rhetoric and embodiment studies, we build interdisciplinary bridges with critical race studies (including critical race feminisms), womanism, gender studies, technical communication, Black rhetorics, queer studies, cultural studies, and rhetorical genre studies, among other fields, to provide a set of practical approaches to public feminist exigencies that resist collapsing all feminisms into a single approach. We argue that drawing on embodiment to develop a multiplicity of feminist approaches and engaging in critical collaboration as those approaches evolve is a way forward that allows for more stakeholders to engage fruitfully in public feminist projects. Our hope is that readers can then imagine public feminisms as one avenue for doing the social justice work that is vital to the growth of technical and professional communication as a field.

Introduction: Community engagement offers one pathway for technical and professional communication (TPC) to enact social justice; however, the community impact of partnerships has often been neglected in favor of more prevalent research on student benefits. This case study examines a community partnership that has emphasized community impact toward distributive justice, sharing its approach to equitable collaboration. About the case: The partnership under study was formed between a university grant writing program and a small nonprofit serving the surviving loved ones of homicide victims. Collaboration within the partnership takes many forms, including service-learning courses in grant writing and content strategy, student internships, and counsel through the organization's board of directors. Situating the case: Research on community engagement has demonstrated its impact on student growth, but community outcomes have not been as robustly investigated or prioritized in partnerships. This case adds to the literature by discussing the collaboration tactics used in a community partnership to achieve community results. Methods: The study uses quantitative outcomes and qualitative feedback from community partners to assess community impact. Partners’ insights about collaboration are put into context with student and faculty processes used in the partnership. Results: Analysis suggests that the partnership has had a meaningful impact on the nonprofit's work in the community, in the form of material resources and sustainable infrastructure. Organization staff identify collaboration tactics that prioritize equity: balancing perspectives, aligning goals, and “showing up.” Conclusion: Further research is needed to broaden the understanding of the connections between collaborative tactics and community impact.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How can we address issues of diversity, equity, and inclusion (DEI) in our business and technical communication service courses? 2. How can we help prepare future engineers, technical professionals, and managers to create more inclusive and equitable workplaces?. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> The social justice literature in technical and professional communication (TPC) has focused on a variety of areas, including research methods, user experience, and expanding what can and should be identified as TPC. Emerging research has turned toward pedagogy as an interventional strategy for educating on issues of racial justice and inclusion. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> This teaching case presents the transformation of a TPC service course to specifically address issues of diversity, equity, and inclusion (DEI). In response to the racial injustice documented during the summer of 2020, I developed a sequence of assignments that asked students to research and apply DEI initiatives. The assignment was to research and write a short report on DEI approaches in the workplace, followed by a larger team-based project in which students worked with the local city council to enact possible DEI initiatives in the broader community. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods:</b> The case was studied through the author's experience and the analysis of data obtained from surveys with class participants and other instructors who incorporated the assignments in their courses. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results/discussion:</b> Students were able to learn more about how to address bias, inclusion, and social justice in a business environment, but also demonstrated some implicit resistance to direct attention to racial injustice. The case study humanizes and brings home issues of diversity, equity, and inclusion for students who might otherwise consider them only in the abstract.

About the case: First-generation Latinx students in technical and professional communication (TPC) and other graduate programs represent a growing percentage of students, yet stories of their experiences within higher education remain muted. We analyzed 10 Latinx testimonios (culturally situated narratives) wherein they voice their experiences as first-generation students in US graduate programs. Testimonialistas expressed how they navigate the complexities of being first-generation students and described how they persist and enact social justice. Situating the case: TPC programs may examine the relationship between social injustices and student retention and recruitment efforts, yet there is a dearth of literature regarding specific obstacles that Latinx students face. We examined how they build success through coalitional action and culturally informed tactical decision-making. Methods: We recruited participants who self-identified as first-generation Latinx students in TPC and other graduate programs. We conducted and recorded semistructured interview sessions based in testimonio and intersectional feminist methodologies. We used qualitative data coding and MAXQDA coding software to assemble and map social justice themes at work across the testimonios . Results: Analysis suggests that first-generation Latinx graduate students draw on complex informal and formal networks to aid their success, desire more effective culturally responsive mentorship, and develop tactical decision-making skills to circumvent oppressive behaviors. Conclusions: We suggest that directors, mentors, administrators, faculty, and Latinx students begin with a social justice framework to better listen to, understand, and address first-generation Latinx college experiences and build cohort-based support mechanisms into programmatic objectives and professional development sessions.

Background: There is a lack of conceptual framework for how to develop more inclusive practices in the subfield of technical editing. Literature review: Some researchers have posited theories, like feminism and rhetorical theory, as ways to conceptualize technical editing. This piece extends that literature into social justice using Walton, Moore, and Jones's 3Ps heuristic of positionality, privilege, and power. Research questions: 1. What ideologies are circulating in technical editing pedagogy? 2. How might technical editing pedagogy become more inclusive? Methodology: We conduct a rhetorical analysis of the major academic works in technical editing, including books, textbooks, and academic articles, and compare them to an established framework for social justice in technical and professional communication—the 3Ps heuristic. Results: We find that there are strong instrumentalist underpinnings to much of the current literature in technical editing, making the goal of technical editing linguistic conformity to American Standard English (ASE) at the expense of linguistic diversity. We offer a conceptual framework, the inclusive editing paradigm (IEP), to challenge that linguistic hegemony in technical editing and provide technical editors with theoretical and practical foundations for developing a more inclusive editing practice. Conclusions: More work needs to be done to shift technical editing in a more inclusive direction. We call on practitioners, academics, and users to contribute to this dialogue.

This book offers college writing instructors strategies for creating linguistically diverse classrooms. Building on theories of language that multilingualism is a student’s strength not a deficit, the book will help faculty, staff, and graduate teaching assistants design lessons, courses, professional development opportunities, and writing center programs that support multilingual students and challenge notions that success on US campuses requires strict adherence to communicating in Standard Academic English (SAE). Through a highly engaging series of studies, the authors in this collection provide evidence that their approaches strengthen their writing pedagogies and empower their students. Although this book is primarily addressed to writing instructors, it may have some utility for professional communicators in industry. The rhetorical listening framework outlined in Chapter 10 would support in-house training on communicating across differences. The editors note that their work on the collection occurred during the COVID-19 pandemic. However, another relevant context emerged that is not addressed in the book explicitly. Following now-revoked Executive Order 13950, more than half of US states have enacted or are debating laws that would restrict classroom and professional development training around issues of diversity, inclusion, and equity. These laws may affect state-funded universities in ways that limit educators’ ability to enact the pedagogies described in this collection.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> This experiential teaching case study calls for technical and professional communicators to apply a combination of ableism studies and disability justice in examining their participation in potentially ableist, normative systems. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> Previous technical and professional communication (TPC) scholarship has demonstrated how the field of disability studies (DS) furthers TPC's goals of social justice, but it has not offered methods to trace the systemic ableist assumptions that contribute to disability's marginalization. I thus extend these considerations through attention to disability justice and ableism studies. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> This teaching case evaluates my attempt to incorporate DS into my Writing for the Professions class by examining the warrants or assumptions reflected in class materials and student discussions to determine how DS's inclusion in the course impacted such warrants. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods/approach:</b> I used thematic coding to analyze class documents, student work, and semistructured student interviews and traced how reflected warrants contributed to understandings of ability and disability. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results/discussion:</b> I found that analyzed documents predominantly relied on ableist warrants that obscured disability's relationality, positioned disability as deviance, limited efforts towards social change, and disregarded disability's intersectional complexity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion:</b> To counter the use of ableist warrants that impede social justice goals, I recommend that TPC instructors foster critical understandings of systemic ableism by applying disability justice principles to their course materials. Through a combination of ableism studies and disability justice, TPC can pursue more socially just documentation practices.

This article offers readers 12 teaching innovations introduced at the Association for Business Communication’s 86th annual meeting held online in October 2021. This My Favorite Assignment 22nd edition introduces readers to classroom-ready ideas in analysis, critical thinking, and business writing. Assignment support materials—instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, internet links, and sample student projects—are downloadable from the Association for Business Communication and DePaul University Center for Sales Leadership websites.

Business communication faculty who invite students to critically engage with issues of sustainability must consider students’ developmental readiness to do so, as these invitations can often seem uninvited. To promote students’ readiness for critical inquiry, faculty should adopt a developmental approach that attends to both cognitive and emotional aspects of learning. This article outlines three ways to frame critical discussions of sustainability: as a new conception of wealth, as a cultural way of knowing, and as an intergenerational social contract. To help faculty develop students’ capacity to engage critically, this article includes guided questions to support critical inquiry and a supplemental reading list.

Communicating clearly about their socially responsible activities is becoming increasingly important for companies, as a growing number of stakeholders with different goals, knowledge, and language skills seek information on corporate social responsibility (CSR). Furthermore, the ability to communicate clearly is particularly appreciated in the workplace. To fill a gap in CSR communication training, this article describes the development and preliminary evaluation of an interdisciplinary and multimodal online module whose goal is to train Dutch-speaking business students in the production of accessible CSR content in English. After presenting our module, we discuss its implications for future training and for corporate communication.

The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom.

The discussion of sustainability reporting rarely addresses the inherent paradox within this concept—tremendous costs associated with sustainability efforts and lack of direct return on these investments. This study contributes to the discussion on sustainability by studying this paradox from the linguistic standpoint in order to answer a simple question: Why are sustainability reports produced? The study’s main contribution is evaluation of the place of sustainability reporting in the corporate communication genre: whether sustainability reporting is a vehicle of fair and objective sustainability disclosure or whether sustainability reporting belongs with marketing and promotional communication.

In this article, I examine how the language circulated by two-year college writing center websites impacts discursive understandings of disability and offer recommendations for more accessible documentation practices grounded in critical disability studies and technical and professional communication theory.

Compositionists are committed to social justice in classrooms, in academia, and in our communities, but we must also respond creatively and strategically to the structural consequences of precarity capitalism, even more urgently so in the wake of Covid-19. Precarity has shaped both composition studies’ and community literacy’s histories, and compositionists have often had little choice but to develop entrepreneurial responses to austere conditions. In this article, we advocate owning up to this history so that we can more intentionally direct entrepreneurial practices toward social justice, noting that people across numerous communities have worked along these lines for some time. Justice-oriented entrepreneurship is especially relevant for community literacy practitioners. To contextualize this argument, we examine how scholars in community literacy and technical and professional communication have conceptualized entrepreneurship as an analytically useful frame and/or employed entrepreneurial practices themselves. We then unpack the work and values of justice entrepreneurship, highlighting traditions of communalist Black entrepreneurs who have fought for economic and political self-determination. Next, we offer a model of justice entrepreneurship practiced by Youth Enrichment Services, a Pittsburgh-based non-profit that has demonstrated community-responsive, entrepreneurial flexibility in confronting Covid. We conclude by considering the future of justice entrepreneurship in a society simultaneously trending toward further crises of precarity and, contradictorily, new opportunities for progressive experimentation.

In this article, I examine and contextualize a selection of award-winning data visualizations created by W. E. B. Du Bois and his team for the 1900 World’s Fair in Paris, France. I show that Du Bois’s success with these data visualizations is partially attributable to the ways in which he merged artistic creativity with statistical empiricism to overcome the practical and ideological constraints of his rhetorical situation, namely a need to be seen amongst the fair’s larger spectacle and a refutation of the “scientific” racism that pervaded academia at the time. The research presented confirms Du Bois as an important but previously unrecognized progenitor of data visualization and therefore deserving of much more recognition in the fields of technical and professional communication (TPC) and data visualization than he currently receives. Ultimately, I argue that his achievement recommends useful lessons for contemporary scholars, practitioners, and pedagogues of TPC and data design.

The author proposes Policy, Roles, Sites (PRS), a conceptual model to help technical communicators analyze high-stakes, long-debated public policy issues and reveal ways that technical and professional communication informs public policy development and implementation. The author demonstrates how the PRS model can be used to examine complex public policy issues from race and policing to gun rights and gun control, as well as policy issues that intersect these seemingly disparate issues.

This Methodologies and Approaches piece argues artificially intelligent machine learning systems can be used to effectively advance justice-oriented research in technical and professional communication (TPC). Using a preexisting dataset investigating patient marginalization in pharmaceuticals policy discourse, we built and tested 49 machine learning systems designed to identify and track rhetorical features of interest. Three popular and one new approach to feature engineering (text quantification) were evaluated. The results indicate that these systems have great potential for use in TPC research.

Technical and professional communication (TPC) scholars have called for increased attention to creative thinking in the field’s writing practices. This article examines posts about creativity on two social networking websites and generates challenges, skills, and practices relevant to posters’ creative work.

Heather Brook Adams is assistant professor of English at the University of North Carolina (UNC) Greensboro. Her research investigates discourses of gender, reproduction, and shame as well as decolonial/intersectional methodologies. Adams's work has appeared in journals such as Quarterly Journal of Speech, Rhetoric Review, and Women's Studies in Communication. Her monograph, Enduring Shame: A Recent History of Unwed Pregnancy and Righteous Reproduction, is forthcoming from University of South Carolina Press. Adams has been granted funds for implementing undergraduate research while teaching at the University of Alaska, Anchorage as well as at UNC Greensboro. Currently she teaches courses on contemporary rhetoric, rhetorics of health and medicine, and advocacy and argumentation.Brian Cooper Ballentine is senior vice president for strategy and senior adviser to the president at Rutgers University. His research focuses on humanistic notions of value within the context of the modern universities, student debt, and the pressures of economic valuation and market forces. He has served as chief of staff to the president at Rutgers, as the director of the university's office for undergraduate research, and as research director at a global consulting firm. He holds a PhD in comparative literature, with a focus on classical reception in the English Renaissance, from Brown University.Laura L. Behling is provost at University of Puget Sound. She edited the Resource Handbook for Academic Deans (2014) and Reading, Writing, and Research: Undergraduate Students as Scholars in Literary Studies (2010). Publications in literary studies include Gross Anatomies: Fictions of the Physical in American Literature (2008); Hospital Transports: A Memoir of the Embarkation of the Sick and Wounded from the Peninsula of Virginia in the Summer of 1862 (2005); and The Masculine Woman in America, 1890–1935 (2001). She taught at Palacky University, Czech Republic, as a Fulbright scholar and served as a Fulbright specialist at the American University of Bulgaria.Hassan Belhiah is associate professor of English and linguistics at Mohammed V University in Rabat. Previously, he held the positions of chair of the Department of English Language and Literature at Mohammed V University, associate professor of English and education studies at Alhosn University in Abu Dhabi, assistant professor at Al Akhawayn University in Morocco, and lecturer/teaching assistant at the University of Wisconsin–Madison. His publications have appeared in Classroom Discourse, Journal of Pragmatics, Modern Language Journal, Language Policy, and Applied Linguistics. He has coedited a book entitled English Language Teaching in Moroccan Higher Education (2020).Andrea Bresee is a recent graduate of Utah State University with a degree in English teaching and a composite in writing. While at Utah State University, Andrea served as an undergraduate teaching fellow for three upper-level English classes, as well as an undergraduate researcher for three separate studies. She was named the English Department Undergraduate Researcher of the Year in 2019 and has presented at three undergraduate research symposiums and conferences. Andrea now teaches seventh-grade English at Space Center Intermediate School in League City, Texas.Kendra Calhoun is a PhD candidate in the Department of Linguistics at the University of California, Santa Barbara. Her research examines the intersections of language, race, and power in face-to-face and social-media contexts. Her dissertation analyzes diversity discourse in US higher education and its effects on graduate students of color. She served as a research mentor and instructor to undergraduate students in the UCSB-HBCU Scholars in Linguistics Program, and she recently published on Black-centered introductory linguistics curriculum in Language.Anne Charity Hudley's research and publications address the relationship between English language variation and K–16 educational practices and policies. She is the coauthor of three books: The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017), Understanding English Language Variation in U.S. Schools (2011), and We Do Language: English Language Variation in the Secondary English Classroom (2013). She is the author or coauthor of over thirty additional articles and book chapters. She has worked with K–12 educators at both public and independent schools throughout the country. Charity Hudley is a member of the Executive Committee of the Linguistic Society of America (LSA).Dominic DelliCarpini is the Naylor Endowed professor of writing studies and dean of the Center for Community Engagement at York College of Pennsylvania, where he also served thirteen years as writing program administrator and five years as chief academic officer. He founded and administers the annual Naylor Workshop on Undergraduate Research and is coeditor of the Naylor Report on Undergraduate Research in Writing Studies (2020) as well as other articles on this topic. DelliCarpini served as president of the Council of Writing Program Administrators, secretary of the Conference on College Composition and Communication (CCCC), and as a member of the CCCC's Committee on Undergraduate Research.Mariah Dozé is a 2020 graduate of Emory University, where she received a BA in African American studies and sociology. While at Emory, she served as a research assistant studying racial disparities in capital punishment and a writing tutor, among many other positions. Dozé’s research exploring the intersection between rhetorical studies and social justice was awarded publication in the peer-reviewed scholarly journal Young Scholars in Writing. For this accomplishment, she was recognized as an Emory Undergraduate Research Program featured researcher. She is now a Georgetown Law 1L and intends to specialize in human rights law.Cecily A. Duffie is a PhD student in English literature at Howard University. She graduated cum laude from the University of Florida with a BA in African American studies with a concentration in journalism. Her master's thesis was on cycles of postmodernism in the work of contemporary Black women writers, particularly Terry McMillan and Toni Morrison. She has been selected as an UC/HBCU Initiative scholar, NeMLA panelist, and Howard University Research Week panelist and presenter. She has also been published by the Miami Herald. She writes Tudor-era historical fiction and southern Black gothic fiction.Jeremy Edwards is a PhD candidate in the Gevirtz Graduate School of Education at the University of California, Santa Barbara. His research examines higher-education practices and policies that impact college access and student development. His dissertation explores the relationships between Black students and the UC system in thinking about levels of support and advocacy for Black students on recruitment, retention, and postgraduation career plans. He was a co-instructor for the UCSB Engaging Humanities Initiative, was a 2019 graduate fellow of the Andrew W. Mellon Foundation, and served as a coordinator and mentor of the UCSB-HBCU Scholars in Linguistics Program.Jenn Fishman, associate professor of English and codirector of the Ott Memorial Writing Center at Marquette University, is a widely published, award-winning scholar and teacher whose current work addresses community writing and listening, longitudinal writing research, and undergraduate research in writing studies. She has edited special issues of CCC Online, Peitho, and Community Literacy Journal, as well as The Naylor Report on Undergraduate Research in Writing Studies (2020), and contributed national professional leadership through various roles, including inaugural cochair of the CCCC Committee on Undergraduate Research and president of the Coalition of Feminist Scholars in the History of Rhetoric and Composition.Lauren Fitzgerald is professor of English and director of the Wilf Campus Writing Center at Yeshiva University where she recently chaired the Yeshiva College English Department. With Melissa Ianetta, she edited Writing Center Journal (2008–13) and its first undergraduate research issue (2012) and wrote The Oxford Guide for Writing Tutors: Practice and Research (2015). She has also published on writing center undergraduate research in Writing Center Journal (2014) and the edited collection How to Get Started in Arts and Humanities Research with Undergraduates (2014).Hannah Franz is the Program Associate for Graduate Advisement at the Jack Kent Cooke Foundation. Her scholarship focuses on equity and inclusion in high-impact practices, such as undergraduate research and writing-intensive courses. She is coauthor of The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017) and has published in Scholarship and Practice of Undergraduate Research.Collie Fulford is professor of English at North Carolina Central University. Her recent work on writing program development, writing across the curriculum, and the scholarship of teaching and learning has appeared in Pedagogy, Composition Studies, Across the Disciplines, and Journal of Effective Teaching in Higher Education.John S. Garrison is professor of English at Grinnell College, where he teaches courses on early modern literature and culture. He is coeditor of three essay collections: Sexuality and Memory in Early Modern England: Literature and the Erotics of Recollection (2015), Ovid and Masculinity in English Renaissance Literature (2020), and Making Milton (forthcoming). His books include Shakespeare at Peace (2018), Shakespeare and the Afterlife (2019), and Performing Gods in Classical Antiquity and the Age of Shakespeare (2020).Ian Golding is an assistant professor of English at the University of Cincinnati, Blue Ash. He is the editor of Queen City Review, an international journal of undergraduate research. His research addresses student agency, archival practices, and visual media.Kay Halasek is professor of English and director of the Michael V. Drake Institute for Teaching and Learning at Ohio State University. Halasek's research spans a range of topics within rhetoric and writing studies: feminist historiography, teaching writing at scale, collaborative learning, writing program administration, portfolio assessment, and basic writing. She is the author of A Pedagogy of Possibility: Bakhtinian Perspectives on Composition Studies (1999), which received the CCCC Outstanding Book award. As director of the Drake Institute, she leads enterprise initiatives in instructional support for faculty and graduate students and research on and policy development related to teaching and learning.Abigail Harrison graduated from the University of North Carolina at Greensboro (UNCG) in 2020. Her area of focus is English with minors in rhetoric and public advocacy and communication studies. While at UNCG, she participated in hands-on undergraduate research highlighting rhetoric in both historical and contemporary media. Her scholarship on rhetorical theory within university media centers can be found in the Communication Center Journal.Rachel Herzl-Betz (she/her) is the Writing Center Director and assistant professor of English at Nevada State College. She earned her PhD at the University of Wisconsin–Madison and began her writing center career at Carleton College. Her research focuses on intersections between disability, writing center studies, and educational access. Most recently, she has pursued projects centered on equity in Writing Center recruitment and the impact of “access negotiation moments” for disabled writing instructors. In 2017, her first novel, Hold (2016), received the Tofte/Wright Children's Literature Award from the Council for Wisconsin Writers.Katherine Hovland is an undergraduate student at Marquette University, double-majoring in writing-intensive English and data science. She was a member of a research team in the Ott Memorial Writing Center that studied the accessibility of writing on Marquette's campus.Kristine Johnson is associate professor of English at Calvin University, where she directs the university rhetoric program and teaches courses in linguistics, composition pedagogy, and first-year writing. Her work has been published in College Composition and Communication, Composition Studies, Rhetoric Review, WPA: Writing Program Administration, and Teaching/Writing: The Journal of Writing Teacher Education. An associate editor of Pedagogy since 2019, her research interests include writing program administration, teacher preparation, and undergraduate research.Rachael Scarborough King is associate professor of English at the University of California, Santa Barbara (UCSB). She is the author of Writing to the World: Letters and the Origins of Modern Print Genres (2018) and editor of After Print: Eighteenth-Century Manuscript Cultures (2020). She is also principal investigator for the Ballitore Project, a project combining archival research and digital analysis at UCSB Library's Special Research Collections.Joyce Kinkead is Distinguished Professor of English at Utah State University. In 2012, she was named a Fellow of the Council on Undergraduate Research. As associate vice president for research, overseeing undergraduate research, she instituted University Undergraduate Research Fellows, the Utah Conference on Undergraduate Research, and Research on Capitol Hill. Dr. Kinkead is a scholar of writing studies and undergraduate research; her titles on undergraduate research include the following: Researching Writing: An Introduction to Research Methods Undergraduate Research Offices and Programs (2016), Advancing Undergraduate Research: Marketing, Communications, and Fundraising (2010), Undergraduate Research in English Studies (2010), and Valuing and Supporting Undergraduate Research (2003).Danielle Knox is a Black creative writer who graduated from Howard University with a bachelor's degree in English. A prospective graduate student, her research interests include gender and sexuality across the African diaspora while noting the ways Black queer communities define and express themselves outside of a white Western context. She also desires to help challenge systemic inequalities, promote funding for public libraries, and support all forms of Black literature and art.Addison Koneval (she/her) is a doctoral candidate at The Ohio State University. Her work in rhetoric, literacy, and composition primarily focuses on culturally sustaining pedagogies. Most recently, she has been working with grammar education in first-year writing settings.Susan Lang (she/her) is director of the Center for the Study and Teaching of Writing and professor of English at The Ohio State University. Lang has extensive experience in teaching online and hybrid courses in technical communication at both undergraduate and graduate levels. She and colleagues at Texas Tech also developed Raider Writer, program-management software for large writing programs. Her research examines aspects of writing program administration, writing analytics, and technical communication. Her work has been published in College English, College Composition and Communication, Writing Program Administration, and Technical Communication, among others. She is the recipient of the 2016 Kenneth Bruffee Award for Best Article in Writing Program Administration and the editor-in-chief of the Journal of Writing Analytics.Bishop Lawton is a PhD student in history at the University of Illinois, Urbana-Champaign. His research interests include Pan-African Intellectual History, the history of precolonial African civilizations, and twentiethth-century Black movements. In further pursuit of his interests, in June 2020, Bishop became a writer for blackpast.org, the largest online encyclopedia of African American history.Ali Leonhard is an undergraduate at Marquette University, double-majoring in forensic science and philosophy. She was a part of the Ott Memorial Writing Center's research team that looked at the accessibility of writing on Marquette's campus.Hayden McConnell is an Elon University alumna. She graduated with a major in professional writing and rhetoric as part of the English Honor Society. Her research addresses the lack of video content that addresses the topic of rhetoric in an engaging manner while also using successful rhetorical strategies. Her work has many intentions, but the overarching goal is to begin providing more visually stimulating content that discusses rhetoric and its many branches for both new and current members of the field.John Henry Merritt is a senior English major and Mellon Mays fellow at Howard University. His research interests include African American fiction, postmodernism, literary theory, and the digital humanities. Currently, he is interested in using Twitter data to develop reader-response based analyses of blockbuster movies. His senior thesis examines the function of the underground as a setting throughout African American fiction. In his free time he likes to write code and study languages. After graduation, he hopes to pursue a PhD in English literature and get a puppy.deandre miles-hercules (they/them), MA, is a doctoral student in the Department of Linguistics at the University of California, Santa Barbara. They are originally from Prince George's County, Maryland, and obtained a BA in linguistics with minors in anthropology and African American studies from Emory University. Their research focuses on language as a nexus for the performance of race, gender, and sexuality in the domains of sociality and power, specifically as it pertains to Black, femme, queer, and trans communities. deandre currently holds a National Science Foundation Graduate Research Fellowship.Jessie L. Moore is director of the Center for Engaged Learning and professor of professional writing and rhetoric in the Department of English at Elon University. She is the coeditor of three books, including Excellence in Mentoring Undergraduate Research (2018). Her recent research examines transfer of writing knowledge and practices, multi-institutional research and collaborative inquiry, the writing lives of university students, and high-impact pedagogies. She served as Secretary of the CCCC, founded the CCCC Undergraduate Researcher Poster Session, and currently cochairs the CCCC's Committee on Undergraduate Research.Jamaal Muwwakkil (he/him), MA, is a PhD candidate in the department of linguistics at the University of California, Santa Barbara. Jamaal is originally from Compton, California, and transferred from Los Angeles City College to University of California, Los Angeles, where he earned a BA in linguistics. Jamaal's research focuses on political discourse, African American language and culture, and linguistic practices in educational and university contexts.Angela Myers is a professional writing and rhetoric alumna of Elon University. She was an honors fellow and a Lumen scholar, a two-year, competitive grant award earned by only fifteen Elon students each year. Her research addresses the rhetorical strategies of sexual violence prevention courses for undergraduate students.Sunaina Randhawa is a Marquette University alumna. She graduated in 2020 with a BA in English literature and minors in writing-intensive English, anthropology, and digital media. Along with a team of researchers from Marquette's Ott Memorial Writing Center, she worked in conjunction with the Office of Disability Services at Marquette. With their help, she and her team determined both the ways in which they could make writing more and the ways in which the writing center could help that Michael associate professor of English at the University of North as codirector of first-year composition and senior faculty fellow with Center for and He The Writing of (2018) and coedited Perspectives on and Writing He is currently and with undergraduate students that are on curriculum and is a of 2020 graduate of Grinnell College, with a major in English. He is a Undergraduate a research project on of by contemporary of the of the of the he has presented at and participated in a research at the University of in He to pursue a PhD in has a PhD in literary and studies from Mellon University, where she teaches courses on literature, and gender studies. Her current research explores can writing in the humanities. Her work on literature examines the ways in which and discourse the of gender as a modern of has a PhD in rhetoric and composition from Texas University. She Emory University as director of the Writing She has also been associate professor at College, associate professor and chair of English and language at University, and associate professor and chair of communication studies at King University. Her research in the intersections between literature and rhetoric as well as in teaching and She is a book on the in the She also coedited the Journal of the on Perspectives on Learning for is an undergraduate student in and in English and at Nevada State College. As an undergraduate writing and his work and code is professor of English and dean of the College of Arts at University. He taught undergraduate writing and graduate in the Rhetoric and Composition His scholarship focuses on writing program and the teaching of writing.

Risk communication is traditionally authored by institutions and addressed to the potentially affected publics for whom they are responsible. This study expands the scope of risk communication by analyzing safety guides produced by a hypermarginalized group for whom institutions show no responsibility: full-contact, street-level sex workers. Using corpus-assisted discourse analysis and keyword analysis to reveal patterns of word choices, the authors argue that the safety guides exhibit characteristics and qualities of professional communication: audience adaptation, social responsibility, and ethical awareness. This area of inquiry—the DIY, peer-to-peer, extrainstitutional risk communication produced by marginalized people—widens technical and professional communication's approach to risk communication.

The social justice turn in technical and professional communication (TPC) has inspired a substantial body of progressive scholarship and discussion. But it is not clear how these scholarly efforts have shaped (or are shaping) programmatic and curricular efforts. This article reports the findings of a survey of TPC instructors and an analysis of 231 TPC programs to examine their curricular efforts toward social justice. Drawing from the mixed findings, the authors argue that vigorous curricular efforts in social justice enable TPC to fully and practically demonstrate the core mandate of our discipline.

In this reflective essay, I consider how to build a more intentional community in order to foster confidence among undergraduate writing consultants. After 18 months of remote work and minimal community-building success, our staff seems hesitant to embrace the potentials afforded to the job of writing tutor. As I plan for a return to campus and look ahead to my eighth year as a center director, I’m reimagining our writing center community as a “critical community” (Bettez & Hytten, 2013) in which undergraduate consultants participate in ongoing self-reflection and critical dialoguing across and amidst difference. In such a community, the “critical embrace” can manifest both sides of its claim: a loving, honest, analytic challenge provided to a member of a community so that they might learn and grow; a critical perspective provided between people who care for one another and for their larger community (Gramlich, 2019). I hope to generate community building that leads to bold, brave, confident consultants, especially when it comes to supporting a writer beyond their basic requests and engaging in conversations about identity, race, and writing. Keywords : Community, community-building, tutor training, social justice, antiracism, critical writing center work, critical embrace As with so many writing center administrators around the country and the world, I spent 2020 and much of 2021 attempting to maintain some semblance of community among our program staff: creatively arranging office hours, testing various staff discussion board options, rolling out new mentoring formats, and desperately trying to figure out how to play games with 30 people on Zoom. In this strangest of times, I’m sure we’ve all been reflecting on community and what community both means and looks like in our centers. Our rural, R-1 university in the Pacific Northwest has been fully online and remote since March 2020; as I write this (spring 2021), we’re entering month 18 of remote education, and we’re not heading back to campus until fall semester. I know this isn’t the experience of all writing center tutors or administrators, but I’m certain that, regardless of the amount of time spent away from our physical locations and from one another in-person, we’re all imagining how our communities might change and evolve as we continue to persevere through the pandemic. As I scan my professional memories, I see how a strong community supports and emboldens writing consultants. In one of our program’s ‘eras,’ the undergraduate consultants crafted a statement of antiracist commitment, our local response to a similar declaration at one of our fellow Washington state schools. The cohort of consultants leading that effort were deeply connected with one another and with our program’s mission, and they boldly embraced a most challenging endeavor of critiquing our institutional position and our practices to establish an antiracist agenda we still hold central today. The last year and a half exist in stark contrast to that moment in our program’s history. We’ve been isolated, insulated, cut off from one another. Our gatherings over Zoom were mostly just painful silences and awkward interactions. The sense of community in our program is lagging, and it shows in the collective confidence of the staff. There’s one consequence that weighs particularly heavy on my mind: our ability, as a program and as individual writing consultants, to engage in important and challenging conversations during sessions, particularly around power, privilege, race, and language. Since 2015, tutor training and professional development have prioritized studying white supremacy and racism in education and imagining what a writing center generally and writing consultants individually can do to disrupt and dismantle systems of oppression within education and writing instruction. We’ve had ebbs and flows in terms of our progress toward our mission and goals, but the last year and a half has felt like a particularly noticeable ebb. As a result of some targeted reflective activities and conversations, I’ve found myself wondering how membership in an intentional community develops tutors who are ready, confident, and eager to challenge white supremacy and to engage with race and racism in their sessions. In this essay, I will reflect on my experiences directing a writing center and my recent deep dive into the intersections of community, writing tutoring, tutor training, and antiracism. I’ll share my exploration of community building in writing center scholarship and my process toward new consultant training that, I hope, might foster more confidence among undergraduate staff to push the boundaries of “writing tutor” and imagine new opportunities for engaging and collaborating with writers.

This article describes our writing center’s professional development curriculum for our more than 100-person staff, geared toward disrupting linguistic oppression. In developing and rolling out our recently codified language statement, we join a long line of research advocating for language justice across academe and, in particular, within writing centers and writing classrooms. After situating language justice as a historical issue, we outline the curricular arc of our center’s professional development designed around understanding and, ultimately, advancing language justice through our staff’s roles as writing consultants and as instructors and students themselves. Specifically, for our staff to better understand the socio-cultural functions of language and its material consequences, our curriculum foregrounded how white supremacy shapes standard language ideology—the ways individuals are socialized to value white normative language practices and devalue all others. We end by offering reflections based on our experience designing and facilitating our center’s professional development curriculum and mapping future routes for language justice for our center, which we encourage other writing center practitioners to translate and apply to their respective roles and institutional contexts. Keywords : staff education, professional development, linguistic justice, language subordination, linguistic racism, social justice

This article explores ways that the field of rhetoric and writing studies can benefit from intentional engagement with work-integrated learning (WIL) research and pedagogy in the context of transfer research. Specifically, the article discusses: (1) redesigning writing internship pedagogies to align with WIL learning and curriculum theories and practices; (2) revisiting threshold concepts of writing by accounting for knowledge, theories, and practices that are central to epistemological participation in a variety of professional writing careers; (3) reconsidering notions of vocation to emphasize the ways writers’ personal epistemologies and social trajectories interact with the purposes, aims, and values of academic and workplace contexts; and (4) reconceptualizing writing major curricula in relation to the conceptual knowledge, procedural knowledge, and dispositions of expert writers in a range of professional contexts. In short, we argue that intentional engagement with WIL can enrich work on writing transfer and the field of rhetoric and writing studies as a whole. In addition to our theoretical discussion of the value of engaging with WIL frameworks in writing studies, we introduce our multi-institutional, transnational study of how WIL affects diverse populations of undergraduate students’ recursive transfer of writing knowledge and practices as an example of the kind of generative research on writing transfer and WIL that we are encouraging writing transfer researchers to take up.

This approach article describes the structure of the new Composition and Speech Program at Delaware State University, particularly in light of the use of discourse-based interview (DBI) methodology in the development process of the program. The program includes a 4-course sequence—three 2-credit hour composition courses and one 3-credit hour speech course designed to be offered in an 8-week format. The article demonstrates how the program is planned for continuous improvement, and how authors have adapted DBI for their context in at least three different ways—1) one-to-one interviews, 2) instructor surveys, and 3) professional development sessions—to articulate implicit ideas within the institution so as to use them for the programmatic refinement.

This mixed methods study examines whether veteran–novice mentorship between tutors, as part of continuous in-service professional development, would have a positive effect on either party’s transferable skills (e.g., communication, collaboration, and professionalism). Quantitative findings from pre- and postsurveys about the veteran–novice mentorship suggest that tutors have significant gains in some transferable skills, such as oral/written communication skills, teamwork/collaboration skills, digital technology skills, and career management skills, after attending the continuous in-service professional development. Quantitative findings from the pre- and postsurveys further indicate that novice tutors improve more, compared to veteran tutors, in their self-perceived oral/written communication skill levels. Qualitative findings from postmentorship interviews explain findings suggested by quantitative analysis, with contextual factors. This research study has bifold significance: “a theoretical perspective” on writing center work and research-supported professional development strategies. The findings of this study provide more food for thought on the subjects of how to design veteran–novice mentorships, how to target some transferable skills for professional development in the future, and how to exemplify the transferable skills in the survey to make those abstract constructs more concrete.

Social justice movements, especially Black Lives Matter, inspired many writing center administrators to reflect on their commitments to antiracism and engage with antiracist professional development with their staff. However, there is continued need to study the impact antiracist professional development has on writing center consultants’ ability to practice antiracism in sessions. This article presents a predominantly white institution (PWI) writing center’s attempt to do this work, with a particular emphasis on how antiracist professional development complicates portrayals of consultant agency within the writing center. The study analyzes qualitative data collected from consultants’ reflective writing, survey, and interview responses. Results illustrate that, in the context of enacting antiracism in and beyond the writing center, consultants showed messy, partial, and incomplete forms of agency with the professional development curriculum impacting consultants of color and white consultants differently. These findings suggest writing center studies must embrace an understanding of antiracist professional development that is reflective, fragmented, and iterative, and identify more concrete practices of antiracist consulting.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> Teachers of English for specific purposes (ESP) face challenges when helping engineering students to comprehend discipline-specific reading materials because these students have not been exposed to engineering reading materials at the secondary-school level. This study examines how to best create Science, Technology, Engineering and Mathematics (STEM)-specific, student-friendly reading materials for engineering learners to make the transition from general topics to engineering topics comfortable. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> Working at affiliated colleges of Anna University, Chennai, India, we substituted reading materials for those used in textbooks to improve our students’ receptivity to reading classes. We discuss reading as a skill, the level of reading comprehension needed in the engineering context, and its relevance to technical and professional communication. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> The study focuses on the need to design materials for the engineering classroom. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods:</b> Our methods include a present-situation analysis to examine the challenges that teachers encounter, and analysis of qualitative feedback on the reading materials and activities introduced in the classroom. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and discussion:</b> The paper includes our experiences in designing reading materials: conducting the present-situation analysis, finding and designing appropriate reading materials, creating and implementing reading activities, and collecting feedback. The responses of the learners indicate that introducing STEM-specific material may increase the learners’ participation and improve their comprehension skills. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion:</b> The study shows that STEM-specific, student-friendly reading materials fostered a positive attitude and improved, high-level comprehension.

The creation of a technology venture brings the entrepreneur to interact with different stakeholders and persuade them of the quality of the business idea. In such endeavors, entrepreneurial storytelling and business pitches are crucial to attract stakeholder interest and potential commitment. We focus on longer and structured elevator pitches used by entrepreneurs seeking funds and partners for their startup, and we present an integrative framework of evaluation dimensions, specific items, and key evidence to assess a pitch. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research methodology:</b> We conducted a systematic review of specialized literature on business venturing, entrepreneurship, and business communication, and we selected 40 research articles from which we have extracted concepts related to the quality and effectiveness of an elevator pitch. We analyze and aggregate concepts to derive a taxonomy of evaluation dimensions. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and discussion:</b> We identify four dimensions of evaluation of an elevator pitch: background and contextual knowledge showed in the presentation, project content and venture information, storytelling approach and style, and entrepreneurial flow or “algorithm” of the pitch. We detail the dimensions by defining 19 evaluation items and associated key evidence to support assessment. We undertake a preliminary application of the framework with three groups: Business investors, potential entrepreneurs, and entrepreneurship students. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion and further research:</b> We advance the discussion on venture storytelling and provide practitioners with a useful tool to support the evaluation of an entrepreneurial idea presented through an elevator pitch.

This study examines how and why 20 instructors (17 tenure-line and 3 nontenure-line) in introductory service courses enact their pedagogical values and address current concerns (e.g., personal branding, LinkedIn, and applicant tracking systems) when teaching résumés and cover letters. Research methods included a demographics survey, qualitative interviews, and critical discourse analysis of assignment sheets and deidentified student examples. Results provide an opportunity to renegotiate gaps between Business and Professional Communication’s research and pedagogical methods, shifting from overemphasizing formatting and checklists and toward understanding job applications as workplace genre ecologies to encourage deeper learning.

This study examined student perceptions of an online case study development experience where students wrote their own case studies about workplace communication processes and created accompanying pedagogical materials. Students then shared their cases in small groups and engaged in dialogue. Students from organizational communication classes at four universities completed preevaluations ( n = 77) and postevaluations ( n = 67), providing quantitative and qualitative data. Analyses suggested that students perceived that the experience enhanced their understanding of course materials, aided them in connecting course materials to the real world, and enabled them to reflect on their own and their classmates’ organizational experiences.

Historically, the field of technical and professional communication (TPC) has seen its ethical responsibility in a rather narrow way: TPC has been thought to be related only to precisely and correctly transmitting information, and TPC's ethical responsibilities are more related to either technology creators or users, but less so to technical communicators (Dombrowski, 2000). However, in recent years, with the rapid development and application of science and technology, scientific discourse and technical communication have made greater impacts on society and people's lives than ever before. Our discpline has increasingly realized the "complex, active, and creative" (Dombrowski, 2000, p. 3) roles technical communicators can play. Under the influence of modern theorists (Weaver, Burke, Foucault, etc.), we start to think of science itself as a value and ethical system that involves goals, ethical procedures, and decision making, and more importantly, we realize the power of the language we use for scientific and technical communication. Our ethical decisions relating to the genre, language style, layout design, and inclusion/exclusion of certain information influences readers' perceptions of the fact, shaping their knowledges, values, and beliefs of the world. As Dombrowski (2000) puts it: "as our influecne grows, so do our responsiblities" (p. 3). Now it is the right time for technical communicators to realize our expanded roles and responsiblities in doing our work and to embrace the ethical and social justice turn in our field.

Hewett and Bourelle (2019) have collected a series of essays aimed to help program administrators (PAs) develop and fine-tune online training and professional development programs in technical and ...

Image-based methods hold promise for reaching community-based, social justice goals in TPC. As a research example illustrates, however, participants can mold such methods in ways not anticipated by typical protocols that emphasize pre-prepared photos and public activism. By reflexively analyzing how participants shaped an image-based study through an embodied posthumanist lens, I propose a more inclusive “living visual-voice” model useful for TPC projects aiming to affect social change, increase participant/community involvement, and study material-discursive-embodied interactions.

This study explores the viability of making in technical and professional communication (TPC) pedagogy. This article reports a pedagogical case study of making as a way to enact design thinking in the TPC classroom. By aligning the values in making and design thinking with TPC learning goals, this study discusses the opportunities in maker-based learning and proposes a set of heuristics for integrating making with TPC pedagogy.

Writing in history places high demands on students and is a skill that requires explicit instruction. Therefore, teachers need to be able to teach this in an effective way. In this study, the writing-instruction was designed by a teacher, instead of researchers, as part of a professional development program in the Netherlands. The lessons combined writing and historical reasoning instruction, based on principles of effective writing instruction, including strategy-instruction, modeling, prewriting, and peer-interaction. The effects of these lessons were investigated in a small-scale pilot study, which consisted of a pre-test post-test quasi-experimental design, in which eighty-nine 11th grade students participated (39 in the treatment condition and 50 in the comparison condition). Dependent measures included text quality, writing process measures, students' knowledge of writing and their self-efficacy. Students in the treatment condition wrote longer and higher quality texts, spent more time writing, paused more while writing and their knowledge of writing was higher at post-test than for students in the comparison condition. No effects were found for self-efficacy. Furthermore, significant correlations were found between text quality and writing process measures, but not for knowledge of writing and self-efficacy. Overall, the effectiveness of this teacher-designed intervention seemed satisfactory, as it resulted in greater knowledge of writing and better-quality writing in his history classes.

Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.