Beneath the hysteria being generated around immigration, intertwined in the neighborhoods creating draconian antiimmigration laws, reside millions of individuals of Mexican descent who are working hard, supporting families, and supporting community growth. The stories of these individuals, however, are seldom represented. Rather, images of conservative talk show host Sean Hannity on horseback, chasing “wetbacks,” seem… Continue reading Editor’s Introduction by Steve Parks

This article describes how I incorporated an AR-based community media project into a recent undergraduate course on environmental rhetoric, which featured a partnership with the Denver Museum of Nature & Science (DMNS). With the support of DMNS staff in Creative Technology and Exhibits, students in the course researched and wrote curated materials designed for the… Continue reading Augmenting the Wildlife Exhibits: A Community Media Project with the Denver Museum of Nature and Science by John Tinnell

In Green Voices: Defending Nature and the Environment in American Civic Discourse, editors Richard D. Besel and Bernard K. Duffy attempt to address the oversight that most modern rhetorical scholarship focuses on the written works of environmentalists rather than their spoken words. To redress this paucity, the editors collect a series of analyses focused only… Continue reading Review: Green Voices: Defending Nature and the Environment in American Civic Discourse by Garrett Stack

While service learning can be compatible with feminist objectives, if the service does not contribute to structural change or help students understand their role in facilitating change, it can replicate patriarchal goals and run counter to feminism (Ludlow). In this article, we show the way we utilized a feminist lens when designing and implementing a… Continue reading Service Learning as Social Justice Activism: Students Help a Campus Shift to Bystander Awareness by Irene Lietz & Erin Tunney

Service-learning pedagogies attempt to bridge the often-distant realms of work in the academy with that of the surrounding community. However, in practice, a true partnership among stakeholders can be challenging to achieve. For this project, I invited three former students and the director of a local non-profit to partner with me in an important aspect… Continue reading Advancing Campus-Community Partnerships: Standpoint Theory and Course Re-Design by Ashley J. Holmes

We focus on the long-term impacts of service-learning pedagogy on an oft-overlooked assessment group: graduate instructors. We describe the civic engagement program we participated in as graduate student teachers, the Chicago Civic Leadership Certificate Program, and we illustrate how our early experiences with community-based pedagogies led to formative and long-term impacts on our approaches to… Continue reading Designing the Future: Assessing Long-Term Impact of Service-Learning on Graduate Instructors by Caroline Gottschalk Druschke, Megan Marie Bolinder; Nadya Pittendrigh, Candice Rai

Nearly two decades ago, the New London Group (NLG) theorized the concepts of multiliteracies and multimodality in their groundbreaking work, “A Pedagogy of Multiliteracies: Designing Social Futures.” Challenging literacy education which overprivileged “formalized, monolingual, monocultural, and rule-governed forms of language” (61), the NLG argued that conceptions of literacy—and its attendant pedagogies—must be sensitive to the… Continue reading Review: Working with Multimodality: Rethinking Literacy in a Digital Age by Timothy R. Amidon

From 2007-2009, I designed and led an oral history project focused on gathering the stories of recent immigrants to Collin County, Texas. Students in my first year writing courses learned interviewing techniques before gathering stories from local volunteers. We built an archive of interviews that the students then used to connect the act of preserving… Continue reading Review: Conquistadora by Lisa Roy-Davis

Service-learning courses have typically encouraged students to write for or about communities. Such courses rarely involve students writing with the communities they serve, despite the growing number of opportunities for collaboration afforded by digital media. Scholarship on collaborative writing with communities in service-learning courses is scarce; research on collaboration using digital, multimodal texts is more… Continue reading Composing With Communities: Digital Collaboration in Community Engagements by Stacy Nall & Kathryn Trauth Taylor

Drawing upon concepts from service-learning theorists Sarah Ash and Patti Clayton’s DEAL Model for Critical Reflection (2009), this article suggests an innovative approach to critical reflection. Rather than create separate reflection assignments, which can be problematic for a number of reasons described in this article, the author offers composition teachers strategies for embedding critical reflection… Continue reading The Reflective Course Model: Changing the Rules for Reflection in Service-Learning Composition Courses by Veronica House

Classroom writing assessment practices can interrogate white supremacy through the way readers judge student writing. Furthermore, writing assessments designed and engaged in as ecologies offer social justice projects that can explore judgment as a racialized discourse. The author demonstrates one application of an antiracist writing assessment ecology through a practice called “problem posing the nature of judgment and language” and discusses the problem posing of two ecological places in the class.

Reading is a key source of anxiety in the college literature classroom. While recent debates about critical reading have reimagined the work of the literature scholar, they have not engaged the work of the literature teacher. This article explores the pedagogical limits of critique and the pedagogical potential of postcritical reading practices. Reimagining the dynamics of reading addresses, engages, and reorients students’ anxiety in the literature classroom. Diversifying the models of reading we teach allows students to more deeply engage the pleasures and anxieties of reading literature. This article concludes by offering strategies for approaching reading in the college classroom, including collaborative digital reading, creative response assignments, and publicly oriented writing.

This article examines the use of comic adaptations of Shakespeare in the college classroom. After theorizing the class offering based upon performance pedagogy and inclusive learning practices, the author describes her experience coteaching a Shakespeare class that used three Shakespeare plays in both their traditional and graphic format. The success of the course revealed that comic adaptations of Shakespeare plays offer an accessible, rewarding means of understanding Shakespeare’s plays as both texts to be read and works to be performed.

Cultural logics reveal a culture’s way of reasoning or a belief system. When paired with International Patient Experience Design (I-PXD), cultural logics provide insight into cultural contexts to help health and medical communicators design, test, and shape health and medical information across complex, dynamic international contexts. Using a Swedish context, I demonstrate the cultural logic-I-PXD interplay to construct a cultural logic. The process I highlight reveals how a paired cultural logic-I-PXD approach can provide a method to reveal cultural assumptions, expectations, and dynamics that can inform the design and testing of health and medical information in international contexts.

As discussed throughout this special issue, interest in design thinking as a process, a set of mind-sets and practices, and also a potential addition to writing studies and technical and professional communication (TPC) program curricula has increased recently, opening discussions about the rhetorical nature of design-thinking practices. Does design thinking align with the already rhetoric scholarship on design in TPC? In this working bibliography, we pull together literative from across disciplines, popular media, and higher education media to examine design thinking from a variety of angles and to offer a starting point for peers interested in learning more.

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.

The literature review presents the work of Kees Dorst as a framework for design thinking. The review covers three areas: Dorst’s conception of design problems and how it differs from traditional design paradigms, Dorst’s approach to design thinking and his problem-framing method, and the availability of Dorst’s method for technical communication work.

Design-thinking frameworks help professionals to design solutions for complex problems. Design processes take into account the context of a problem, and among these contextual factors is place. Because place is relational, capturing dynamic relationships between other factors of design problems, it deserves special attention from stakeholders trying to tackle wicked problems. This literature review elaborates on the relationship between place and design thinking, focusing on the importance of privileging place in user-centered design processes.

In design thinking, extreme users have found work-arounds for common problems, but they are few in number and often overlooked in toolkits and write-ups. This article posits that positive deviance, an approach to social and behavioral change that is compatible with design thinking, offers technical and professional communicators an accessible and innovative methodology for engaging extreme users. The authors analyze a case study of how the positive deviance approach was used to address federal recidivism on the U.S.–Mexico border. They conducted a positive deviance inquiry to arrive at the everyday replicable behaviors that enabled released individuals to complete their terms of supervised release successfully, despite the odds against them and without access to special resources. The authors conclude by discussing the value and implications of focusing on extreme users.

Design thinking—at times described as a mind-set, practice, process, method, methodology, tool, heuristic, and more—is a productive, iterative approach used to engage divergent thinking. Often made up of stages incorporating empathy, definition, ideation, prototyping, and testing, design thinking provides a framework for identifying and approaching problems. Design thinking, however, generally lacks a critical–rhetorical–methodological structure that makes room for what Rebecca Burnett called “substantive conflict,” or “conflict that deals with critical issues of content and rhetorical elements.” This article situates design thinking across the professional and academic spaces in which it is heralded and implemented in order to explore how it can be used in collaborative contexts to support substantive, productive dissensus. The authors lean on the ways in which they engage in design thinking in their different roles to situate the good, the bad, and the ugly of design thinking. They conclude by suggesting a rhetorical methodology for cultivating design thinking that facilitates dissensus, addresses resistance, and considers ideological variables.

A lone elephant, awash in red paint and stenciled with gold fleur-de-lis, lumbers through the loading deck of a warehouse on Skid Row in L.A. She matches the wallpaper background of a freestanding living room, designed to be the centerpiece of an art exhibition by newly-minted street artist Mr. Brainwash (MBW). The impressive, gentle animal… Continue reading Review: Exit Through the Gift Shop by Lauren Goldstein

This article presents an interdisciplinary advanced honors course: Gender, Sexuality, Race, and Marginalized Communities. Through this course and its service-learning applications, students discovered that discourses of gender, sexuality, and race are not simply theoretical ultimately, they impact people’s lives. I include an explanation of the curriculum and the service-learning applications in my design and facilitation… Continue reading Serving the Public: Gender, Sexuality, and Race at the Margins by Jill McCracken

For many people, the word “NHI” means nothing more than an acronym. It does not illustrate or symbolize victimization, injustice, marginalization, or a complete disregard of humanity in life and death. “NHI” or No Humans Involved is a designation that was used by police, politicians, and judges when dealing with prostitutes and other marginalized communities.… Continue reading ‘NHI’ Condones Violence Against Prostitutes by Diana Cabili

Using the work of Keith Gilyard (Voices of The Self) and Victor Villanueva (Bootstraps) as models for interrogating his own development as a writer of color, Cagnolatti explores the way HipHop influenced his rhetorical education in the urban and militant environment of a Los Angeles magnet high school. Through his detailed analysis of the E.M.E.R.G.E.… Continue reading Battling to be Heard by Damon Cagnolatti

As a follow-up to his own article in this collection Damon Cagnolatti decided to interview Thomas Lee about his experiences with EMERGE, a student group designed to build critical thinking through discussions on hip-hop, the local community, and youth culture. Thomas Lee is currently the director for the Pasadena, CA based transitional housing organization known… Continue reading A Conversation About Music, Legacies, and Youth Culture: An Interview by Damon Cagnolatti

The emergence of blogs and social networking sites open new areas of study in composition and rhetoric, adding literate spaces and foregrounding multimodal communication. While assessments of these technologies range from celebratory to ominous, their ubiquity and their integration into our rhetorical situation is undeniable. I suggest that labor activists in higher education have new… Continue reading Viral Advocacy: Networking Labor Organizing in Higher Education by Kevin Mahoney

What does it mean to teach civic engagement in the 21st Century writing classroom? In our digital and networked and globalized world, college composition instructors need to redefine literacy in ways that reflect the actual communication practices we and our students engage in. To this end, many compositionists are now integrating multimodal projects (that is,… Continue reading Civil Engagement and New Media by Michelle Albert

At the time of this interview Dr. Grabill had just returned from West Virginia where he was working with junior high and high school students. Grabill’s work in West Virginia was as a member of the Writing in Digital Environments Research Center (WIDE), which came out of a grant designed to develop young leaders in… Continue reading Change is Really Hard Work: An Interview with Jeffrey Grabill by Paula Mathieu

This book—slim in size but big on ideas—won the 2010 Reflections Civic Scholarship Outstanding Book Award. The subtitle might scare away those who aren’t computer and composition enthusiasts, but that would be a shame because Jeffrey Grabill, while certainly invested in emerging technology, is making a case—and a convincing one—about how we should reconceptualize several… Continue reading Review of Writing Community Change: Designing Technologies for Citizen Action by Jeffrey T. Grabill reviewed by Thomas Deans

In 2008, I attended a symposium that highlighted our university’s outreach and community engagement initiatives. Sessions and exhibits ranged from promoting pesticide safety programs in Africa to local community design assistance projects. The symposium was very satisfying, but my conversations with participants often began the same way, with questions arising from my “Rhetoric and Writing”… Continue reading Review of Active Voices: Composing a Rhetoric of Social Movements edited by Sharon Mckenzie Stevens and Patricia M. Malesh by Megan O’Neill Fisher

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This article explores the value of including creative assignments in the composition classroom. Specifically, it demonstrates how a multimodal assignment can help struggling students develop the confidence to succeed on creative assignments and on subsequent more traditional academic assignments.

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&#8220;We call for more ethnographic and engaged approaches to research on cross-cultural visual health communication. We also provide recommendations for navigating the translation spaces of visual health communication with a design process that works from the ground up.&#8221;

&#8220;To what extent are biomedical products designed in industrialized nations contextualized to enhance health care and patient safety in underdeveloped countries that are using such products?&#8221;

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We build on previous scholarship calling for sustainable growth in technical and professional communication programs through maintenance and reflection. Inspired by continuous improvement models used in industry, we offer GRAM—Gather–Read–Analyze–Make—a continuous improvement model designed to identify and align often overlooked practices and processes necessary to build and sustain programs.

The design of online interactive visualizations is an ongoing area of research within technical communication, with recent work focusing on visualizations in risk-based contexts. This article shares the results of a large-scale user experience study on a popular interactive sea-level rise viewer aimed at facilitating decision making for individual users in coastal communities. Using this viewer, participants performed three major tasks related to individual property, community impacts, and future projections and gave feedback on the design, use value, and functionality of the tool. The participants were assessed on their ability to complete the three major tasks. The author discusses the implications of these results on the continued design of interactive risk visualizations and argues for a vision of user agency that is more constrained within the larger ethical paradigms of environmental communication.

Corporate social responsibility (CSR) reports are becoming a widespread corporate discourse practice and are often considered corporate image-building documents. The present study examines forward-looking statements in CSR reports from a genre-based perspective, aiming to better understand the textual practices of reporting genres in a globalized context and to raise awareness about ways they are used to shape perception of corporate activity. Using a corpus of 90 CSR reports in Chinese, English, and Italian and a subcorpus annotated with the “previewing future performance” move, the study combines a focus on genre-related contextual features and rhetorical patterns of CSR reports with a corpus-based study of future markers. The analysis reveals some cross-cultural variation in the distribution of the move, while its commissive function marks a common trend. Words indicating change ( miglior*/提升/improv*) are found to be frequently used for future reference in all three languages, suggesting that future discourse, though regarded as an optional element of the genre, is widely exploited by companies in actual practice to promote a committed corporate image in CSR. Based on this analysis, the study puts forward the notion of “writing conformity,” a general feature of many reporting genres, which may turn out to pose new and important challenges for professional writers.

In this article we argue that mobile, design, content, and social media technologies have fundamentally redefined the role of the writer in the workplace. Rather than the originator of content, the writer is becoming a sort of multimodal editor who revises, redesigns, remediates, and upcycles content into new forms, for new audiences, purposes, and media. This article discusses data gathered from over one hundred hours of embedded workplace research shadowing nine different professional communicators. The data demonstrate the iterative, detailed, product-focused types of work happening within a range of workplace constraints and, in turn, emphasize the need for writers and teachers of writing to recognize the importance of developing a broad skillset to prepare for this kind of work.

Tragic twenty-first century events linked to southern identity prompt reflection on regional identification in rhetoric’s critical literature. Doing so reveals the same “imagined marginality” seen in the broader public discourse, of counterpublic rhetoric that circulates an identification of exclusion from dominant identity. Southern regional theory and critical regionalism together reveal that topoi of space, historical consciousness, and insider-outsider hierarchy create relational identity. From the Agrarians’ victimization to the still pernicious redemption of early U.S. public address critics, up to accommodation by late twentieth century and contemporary critics, the record shows the complicity of the field in southern marginality discourses.

ABSTRACT Stasis is a precondition for debate that can be understood as a proposition determining controversy in advance or a retroactively determined basis for judgment. This essay examines the affective conditions of possibility for stasis, arguing that the propositional model risks concealing a broader economy of desire that might help to explain why unexpected audiences cathect to certain positions. The example of support for Donald Trump from QAnon conspiracy theorists illustrates these affective connections and the importance of reexamining affect as a condition of possibility for debate.

Online discussion forums for patients offer the benefits of community but the risks of misinformation. A physician-moderated forum may help to mitigate this tension. How do both the professional expertise of a physician moderator and the personal, experiential expertise of patients contribute to trust in a forum? A rhetorical analysis of a year of postings in an online Parkinson’s community reveals that both forms of expertise were trusted, demonstrating the possibility for them to complement each other. This study illustrates the broader ways trust is established in patient communities and offers implications for technical communicators as forum designers or moderators.

This study examined the relationship between stress and social media usage, whether stress was an indicator of social media use, and tested moderators of the relationship between stress and social media use. Participants ( n = 201) were randomly assigned to a stress-inducing recall activity or a control task via an online survey. Next, they completed measures of stress, social media usage, social support, and habitual behavior. We found that seeking social support contributed to an increased usage of social media. In addition, increased usage of social media was related to greater frequency and strength of evoking habitual behavior.

In this study, we examine how youth use media production to represent, (de)legitimate, and reimagine their experiences of hypercriminalization—the pervasive complex of social practices such as racial profiling that position young men of color as “always-already criminal.” We analyze two clips from a youth-produced news show called POPPYN, specifically a 2014 episode focusing on youth and the criminal justice system, using tools from recontextualization analysis and multimodal semiotics, which together allow us to index the substitutions, deletions, rearrangements, and additions of component elements of social practices. Through investigation of linguistic and multimodal processes that represent social actors, actions, and constructions of their legitimacy, this study demonstrates ways that media making can serve as a tool for youth of color to process and rewrite persistent hypercriminalizing positionings in more agentive and hopeful ways. We end by proposing implications for multimodal literacy practices and pedagogies.

Resulting from stroke or brain injury, aphasia affects individuals’ ability to produce and comprehend language, but it also creates profound social changes, limiting individuals’ opportunities to communicate or to be seen as capable of communication. To address these challenges, the field of communicative sciences and disorders (CSD) has sought to ensure “communicative access” by reducing barriers to communication. This article, through an analysis of the communicative practices of participants in a memoir group for people with aphasia, develops a nuanced conception of communicative access as a process of negotiation across individuals and modes and not just as a process of reducing barriers. The study shows, specifically, that rather than the mere presence of multiple semiotic resources enabling communicative access, individuals enact access by flexibly shifting between modes to take advantage of various kinds of affordances that best suit their needs. This willingness to use modes in atypical or nonnormative ways importantly challenges the very idea of “normal” communication. The theory of communicative access developed in this article melds (a) a CSD understanding of communication as social and tied inextricably to identity with (b) a disability studies conception of access as an ongoing, negotiated process and with (c) a writing studies emphasis on literate, communicative activity as complexly layered, distributed, negotiated, and (multi)semiotic.

Stance is a growing focus of academic writing research and an important aspect of writing development in higher education. Research on student writing to date has explored stance across different levels, language backgrounds, and disciplines, but has rarely focused on stance features across genres. This article explores stance marker use between two important genre families in higher education—persuasive argumentative writing and analytic explanatory writing—based on corpus linguistic analysis of late undergraduate and early graduate-level writing in the Michigan Corpus of Upper-Level Student Papers (MICUSP). The specific stance markers in the study, both epistemic and textual cues, have been shown to distinguish student writing across levels; this study, then, extends the analysis to consider the comparative use of these markers across genres. The findings show two stance expectations persistent across genres as well as significant distinctions between argumentative and explanatory writing vis-à-vis stance markers that intensify and contrast. The findings thus point to important considerations for instruction, assignment design, and future research.

This essay details the development of The Twiza Project, an initiative designed to allow students in the United States and Algeria to engage in on-line dialogues on issues such as human rights and democracy. At a time when there is a global crisis in democratic institutions, the goal was to enable students to collaboratively develop frameworks and responses which would address the crises of their specific contexts. It soon became clear, however, that while “social media” might allow terms, such as “human rights,” to circulate back and forth in their conversations, when embedded in the materiality of their lives these same terms seem to lead to unavoidable conflicts amongst them. It is out of such conflicts, out of such contradictions, we argue, that new democratic strategies and human rights practices much emerge.