Using cultural empowerment as a conceptual framework, this study emphasizes the interrelated role of culture, rhetorical agency, and empowerment in discursive analysis and communicative practice. Twelve black business owners were interviewed using a narrative inquiry approach. Thematic analysis revealed that these entrepreneurs enacted rhetorical agency in ways that work within oppressive systems and resisted damaging dominate discourses about black businesses. By highlighting the rhetorical narratives of black entrepreneurs, this study also addresses the need for a more culturally sensitive approach in business, professional, and organizational communication.

Most of the literature on the assignment traditionally called the research paper focusses on first-year students, and often centers on what they don’t know or can’t do. This article seeks to expand the conversation to one about the skills and knowledge displayed by senior students, and about their perceptions of the universe of academic research and their place in it. It does so by means of a qualitative study of 13 senior students at the University of Calgary. Through interviews, I probe their understanding of their own research processes, how they think they learned to do what they do, and, most important, their understanding of what it means to conduct academic research.

Chinese people have actively engaged in transnational and cross-cultural business activities in recent decades. Some Chinese people have moved their business activities to overseas countries, in particular, to developed countries. Some of them have migrated and settled down in a host space. About the case: This study aims to examine the identity work-in particular, the construction of a hybrid identity-and the business communication of a Chinese-Australian migrant, Jack, from the perspective of Chinese researchers. Situating the case: The communication characteristics of Chinese people are reviewed, and some factors related to identity work are examined. These interrelated strands provide a foundation for analyzing Jack's business communication and identity work in a host context. Research questions: (1) As an immigrant, how has Jack managed his identities in his business communication with self and Others during his life experience of more than 20 years in Australia? (2) Has Jack achieved a hybrid identity that enables him to switch his identities as he confronts the communication challenges of business situations? (3) What forces affect Jack's everyday business communication and identity work as a Chinese-Australian migrant in Australia? Methodology: Theories are applied to analyze anecdotes relating to the business communication and identity work of the migrant chosen for this case study. The first author is positioned as a cultural insider and ethnographer, observing, experiencing, and reflecting on some episodes in Jack's everyday business communication and identity work. The second author's informed input as an outsider to the case study provides interpretation of data and adds balance and a measure of objectivity. Results: Jack's communication with self and cultural Others is presented and analyzed to examine his complicated identity work in a host business arena. His shifting hybrid identity helps him to cross the border of his host culture and obtain privileges in business competition. These stories reveal that Jack's identity is continually changed and reconstructed as he builds social and cultural capital in his new business arena. Conclusions: This study captures characteristics of the transnational and cross-cultural business communication practices of Chinese migrants from the inside looking out, and it suggests that identity work is an ongoing and complex project, and that stereotypes should be avoided in transnational and cross-cultural business communication practices.

Background: This paper examines creativity in content management (CM) by presenting a case study analysis of an original, open-source, Web-based learning-management system (LMS). It explores existing literature and suggests new ideas about creativity and CM. Research questions: How can we conceptualize creativity in relation to CM? How can creativity be operationalized into specific design practices within CM? What dimensions of creativity should be considered when designing or evaluating creative CM systems?Situating the case: Theoretical research in content-management systems (CMSs) and LMSs has revealed a gap in our field's current understanding of how creativity relates to CM. Research studies related to the measurement of creativity have provided insight into characteristics and methodologies that could be adopted and adapted to evaluate creativity in CM. Studies from the learning sciences have investigated where LMSs fall short and suggested where new opportunities exist to better facilitate the informational needs of users. These works have pointed to a need for research on integrating creativity and CM, both in content and in the systems that manage content, and have laid the groundwork for this study. Methodology: This research investigates theories of creativity as they relate to CM by conducting a case study analysis of unique instructional software designed to deliver content to students enrolled in a university course. The primary evidence is taken from notes about the design and evaluation of the software and from survey data illustrating students' user experiences. About the case: We developed a classification strategy for exploring creativity along three dimensions-importance, novelty, and affect-and then used this strategy to explore a unique system's approach to deal with content challenges in each of those areas. User experience impressions provide evidence of successes and failures of experimental CM in these domains. Conclusions: The study finds that this original LMS design did contain features that exhibited novelty, importance, and affect, and that such features can be used to identify creativity in product design as well as to assess the design of complex software systems such as CMSs and LMSs. This detailed analysis of an original design for an LMS suggests new ideas for implementing and using CMSs and LMSs in technical communication. The study concludes by presenting a rubric for evaluating creativity in CMSs and LMSs, or for designing such systems with creativity in mind.

User experience (UX), a common practice in corporate settings, is new for many nonprofit organizations. This case study details a community-based research project between nonprofit staff at a community health center and UX professionals to improve the design and usability of a document designed to help immigrant patients sign up for health insurance. UX professionals may need to adapt and be flexible with their efforts, but can offer valuable skills to community partners. Research questions: (1) What are the information needs and barriers faced by immigrant populations signing up for health insurance? (2) How does a usability study, adapted to meet the needs of immigrant populations, inform the design of a supplemental guidebook about health insurance? (3) What are the challenges and opportunities when engaging in community-based UX research projects? Situating the case: Other community-based research projects in technical communication and UX point to the need for a clear conceptualization of participation, a strong partnership with nonprofits, and the need to develop meaningful and actionable insights. Furthermore, when conducting studies with immigrant populations, the role of the translator on the research team is crucial. Methodology: As a community-based research project focused on the collaborative generation of practical knowledge, we conducted a usability study with 12 participants in two language groups, Chinese and Vietnamese, to evaluate the design and usability of a guidebook designed to provide guidance about enrolling in a health insurance plan. Data were analyzed to identify usability concerns and used to inform a second iteration of the guidebook. About the case: Immigrant populations struggle to sign up for health insurance for a variety of reasons, including limited English and health insurance literacy. As a result, a nonprofit community health center developed a guidebook to support immigrant populations. Version 1 of this guidebook was evaluated in a usability study, with results showing that users struggled to correctly choose a plan, determine their eligibility, and interpret abstract examples. As a result, Version 2 was designed to support the in-person experience, reduce visual complexity, and support patients' key questions. Conclusions: Community-based UX collaborations can amplify the expertise of UX and nonprofit professionals. However, UX methods may need to be adapted in community-based projects to better incorporate local knowledge and needs.

The essays in this volume were selected from the 2016 Symposium of the American Society for the History of Rhetoric: “Rhetoric In situ” held in Atlanta, Georgia. The archaeological term in situ describes an artifact found in its original resting place. Artifacts not in situ are generally considered to lack context and possess less value to the archaeologist. This theme was, in part, inspired by Richard Leo Enos’s call for “rhetorical archeology,” including the discovery of new texts and recognition of nontraditional artifacts, as well as new approaches with greater attention to context (40). Similarly, Patricia Bizzell and Susan Jarratt have argued that one way to enhance our study of rhetoric’s traditions might be to “examine the rhetorical activity of a particular historical period in depth, with traditional, non-traditional, and new texts providing contexts for each other, and all embedded in much ‘thicker’ historical and cultural contextual descriptions than scholarship has provided heretofore” (23). Such a synchronic approach might demand new or borrowed methods, for example, those of cultural geography, archaeology, or art history. The essays included here reflect concerns about the scope of the rhetorical tradition, methods of rhetorical historiography, the recovery of nontraditional rhetorical artifacts, and ways of addressing rhetorical context, all of which lie within the expansive bounds of rhetoric in situ.The essays in the issue are organized somewhat thematically, grouped around Dave Tell and Diane Favro’s keynote addresses. Perhaps unsurprisingly, all of the essays are deeply rooted in place—the Mississippi Delta (Tell), Atlanta (Adamczyk), northern Georgia (Eatman), Jordan and Syria (Hayes), Rome (Favro), Athens (Kennerly), and Ancient Cairo, Oxyrhynchus, and Nag Hammadi (Geraths). The attention to methods used by the authors in this collection stand out. The first two essays by Tell and Adamczyk offer the kind of “thick” contextual work referenced by Bizzell and Jarratt but offer a diachronic approach to examine how memory and place change over time in relation and response to complex historic, social, and economic factors. The next two essays (by Eatman and Hayes) use a “participatory approach to rhetorical criticism … to analyze embodied and emplaced rhetoric” referred to as “in situ rhetorical fieldwork” (Middleton et al., 1). Favro’s approach bridges the essays that use participatory methodology and the classically focused essays that follow through the use of experiential technology. This technology allows the contemporary scholar to experience ancient places. The last two essays (by Kennerly and Geraths) turn to place as a lens to investigate (the reception of) canonical figures/texts informed and reformed by archaeological discoveries.Dave Tell’s keynote “Remembering Emmett Till: Reflections on Geography, Race, and Memory” opens the symposium issue by articulating the importance of the “politics of being on site” and the interrelationships of money, topography, affective power, and race in remembering Till. While Tell argues that “memory is established by place,” he concludes that the inverse is true as well: “the sites of [Till’s] murder have been transformed by its commemoration.” Similarly, Christopher Lee Adamczyk, in “Confederate Memory in Post-Confederate Atlanta—a Prolegomena,” argues for considering the changing physical and social contexts of memory sites over time. In this case, Adamczyk examines how monuments in Oakland Cemetery (an obelisk and the Lion of Atlanta) representing the “lost cause” narrative were located outside (spatially and ideologically) Atlanta, which was considered a progressive model of the “New South”; however, in the early 20th century a complex set of circumstances including the expansion of the industrialized city into the area once used as Civil War battlefields ultimately changed the relationship between the city and the “lost cause” narrative.Also focused on the geographic South, Megan Eatman’s essay, “Loss and Lived Memory at the Moore’s Ford Lynching Reenactment,” uses rhetorical fieldwork—participant observation at lynching reenactments—to access embodied memory. She marks this approach as in tension with the archive, which tends to present lynching photography from the perspective of white supremacists who took the photos and inadequately accounts for loss. Here Eatman advocates for participatory methods as an opportunity to access the “repeated embodied transfer of cultural memory” and to decenter racist narratives of lynching. Though focused on a very different moment in time and place—2014 Jordan—Heather Ashley Hayes’s “Doing Rhetorical Studies In Situ: The Nomad Citizen in Jordan” is closely related to the previous essay, particularly in its critique of power, though the emphasis shifts from a focus on emplaced rhetoric to a focus on embodied rhetorics about place. Hayes argues explicitly for participator rhetorical fieldwork not just for the sake of documenting “the moment of rhetorical invention,” but as a means for the rhetorical critic to “co-create imagined rhetorical possibility,” “destabilize colonial power,” and “to suggest that a literal transportation of the rhetorician into a space where discourse is being produced can, and should, be considered one way the arc of materialist rhetoric can intersect with struggles for decolonizing our field.”The final set of essays in this volume shifts to the classical period where the in situ methodologies discussed in the first set of essays becomes more challenging, if not impossible, given that access to place is limited. The classical essays begin with another keynote address from the symposium by Diane Favro, architectural historian and the founder and director of UCLA’s Experiential Technology Lab. In “Reading Augustan Rome: Materiality as Rhetoric In Situ,” she takes a research question: Did the changes to the city of Rome by the emperor Augustus effect the way an average viewer experienced the city? Using digital humanities technology, Favro is able show how a contemporary researcher can still experience the ancient landscape to answer such questions. Kennerly, while also focused on the classical period, departs from the participatory and experiential, instead using situatedness as a lens to examine Socrates. She argues that simultaneously we know more of the “hyperlocalized” Socrates through archeology and the decontextualizes Socrates through his reception. Socrates was, Kennerly argues, an outsider in Athens and as such is often a resource for others in liminal spaces—here Martin Luther King Jr. and James Baldwin. Cory Geraths “Early Christian Rhetoric(s) In Situ” closes the volume by answering Enos’s call for a rhetorical archeology—both recounting the discovery of gnostic texts in the 19th and 20th centuries and suggesting the implications of those texts for the field, including a better understanding of women’s participation in early Christian rhetoric.The scholarship from the 2016 symposium envisions the future of the history of rhetoric as richly embodied and emplaced, intertextual, dynamic in methodology, and importantly, engaged with discourses of power in an effort to recover diverse voices, memories, and experiences.

This article offers both a theoretical underpinning and a case study of practice as exhibits of a more democratic community engagement praxis for rhetoric and composition educators. The case study featured in the article suggests re-positioning the importance of collaborative and democratic engagement as the cornerstone of successful community engagement work. While the case is situated in technical and professional communication, it affords an interdisciplinary representation of community engagement.

Messalla Corvinus, celebrated as one of the greatest orators of the generation after Cicero, offers an ideal case study for political life in the triumviral period and early principate. His distinctive style is reminiscent of what Cicero described as the middle style, exemplified by Marcus Calidius and Cicero’s Pro Lege Manilla and Pro Marcello. This style complemented his mild, accomodationist political persona, evident especially in his support of Augustus and his rejection of the office of urban prefect, in a synergistic fusion of style and ethos.

This study describes how members of a transnational social network of Mexican bilinguals living in Chicago manipulate their language on online social media to facilitate and maintain close connections across borders. Using a discourse-centered online ethnographic approach, I examine conversations posted on members’ Facebook walls and the contexts in which the discourses are formed. I argue that members of this transnational social network engage in the use of deterritorialized discourse to create chronotopes; that is, through discourse, members connect temporal and spatial relationships and form them into a single constructed context. These chronotopes help members recontextualize Facebook as a unique transnational social place that connects families and allows for the continuation of cultural practices that maintain their transnationalism. This study sheds light on the use of linguistic resources and modes of communication to examine how individuals construct imagined experiences within a real intimate community in the deterritorialized space of online social media.

Following the Nat Turner rebellion, the Virginia State Legislature held a debate in early 1832 over the abolition of slavery in the state. Two sides, pro-abolitionists and traditionalists, sparred over a two-week period. Using dramatistic analysis, I undertake a case study of the debate, looking specifically for the terministic screens used by each side to ascertain their worldviews that ultimately led to a narrow defeat of the pro-abolitionists.

Following the Nat Turner rebellion, the Virginia State Legislature held a debate in early 1832 over the abolition of slavery in the state. Two sides, pro-abolitionists and traditionalists, sparred over a two-week period. Using dramatistic analysis, I undertake a case study of the debate, looking specifically for the terministic screens used by each side to ascertain their worldviews that ultimately led to a narrow defeat of the pro-abolitionists.

Professional practices in technical communication are increasingly being challenged by the emergence of collaborative media that enable users to access technical information created by non-professionals. At the same time, these technologies also allow technical communicators to provide a continually expanding audience with knowledge and skills needed now more than ever. Through a co-design case study, researchers developed a new and innovative platform for producing and distributing technical information including user-generated content. Moreover, the events of the case included market strategies in which a professional organization moved from a reactive to a more proactive position on collaborative media. In so doing, they outlined a set of new professional roles for technical communicators including editors, curators, facilitators, and community managers.

The help documentation landscape has changed with the growth of various forms of social media. People now post how-to videos to YouTube, they write crowdsourced documentation for open-source software, and they participate in and draw from a wide range of help forums. These forums are a form of crowdsourced help information in which experts and amateurs come together to address questions and explain materials. While these online forums can be thought of as a threat to the roles of technical communicators, they also present opportunities for professionals to adapt their skills to new roles as "community managers" of professionally sponsored forums. This article examines that point by showing how communication design is important for developing online help forum communities. Through the analysis of ethnographic and interview data, the article covers different areas of design important for understanding help forums as networked forms of technical communication.

Scholarship in literacy and composition studies has demonstrated the significance of family literacy practices, especially as they relate to educational experiences and achievement. Often, the literacies of migrant and refugee families are considered in terms of conflict: conflict within families, and between families and institutions. This article seeks to illuminate spaces where migrant family literacies inspire positive relations, specifically in daughter-father interactions. In this ethnographic study of Hmong women, I show that literacy alters traditional relationships between fathers and daughters, reframes disempowering gender dynamics, and supports daughters’ access to public realms. These literate interactions have lasting effects throughout daughters’ lives as they pursue education, professions, and political advocacy opportunities.

From the perspective of sociocultural theories, individual writing conferences between a teacher and a student offer an optimal dialogical framework for negotiating and adjusting oral corrective feedback (CF) to L2 students’ developmental levels with the aim of enhancing students’ ability to self-correct. While some empirical findings support the use of negotiated CF, little research has examined the extent to which teachers negotiate CF with their students or the way they change their CF strategies in naturalistic writing conferences, especially in the Chinese EFL context. The current case study used and adapted regulatory scales for CF developed by Aljaafreh and Lantolf (1994) and by Erlam, Ellis, and Batstone (2013), to analyse teacher talk addressing linguistic errors in two writing conferences at a Chinese university. The two teachers were found to use very different approaches to providing CF. One teacher often began with implicit CF and gradually tailored her subsequent CF after eliciting the student’s responses. Contrastingly, the other teacher often diagnosed errors and supplied correction without inviting input from the student. The findings suggested that teachers’ beliefs about feedback, their goals of having writing conferences, availability of time resources, and the curriculum focus could impact their choice to negotiate CF with students.

Background: Patient-centered care emphasizes care coordination and communication through active involvement of patients, their families, physicians, and other professionals to improve decision making. Smart telecommunication technology and the Internet of Things, such as wireless-sensor-network-based smart home healthcare systems (WSN-SHHS) facilitate communication and collaboration among these different roles. Research problem: Despite the great potential of such systems to improve the quality and experience, and lower the cost of health care, the technology has not been widely adopted partly due to an inadequate understanding of user expectations, needs, and preferences. This study addresses facilitators and barriers with regard to WSN-SHHS adoption by identifying important sociotechnical, cognitive, affective, and contextual factors. Research questions: What are the main facilitators and barriers of patients' adoption of WSN-SHHS? How can we contextualize a generic technology adoption model for WSN-SHHS that takes into account unique characteristics of the domain? Literature review: We surveyed the literature in WSN-SHHS research and application, technology adoption theories, and the pleasure-arousal-dominance emotional state model. We discovered that WSN-SHHS research has focused on technology development but has given little attention to the issue of patients' adoption. Methodology: We used a mixed method design that combined an interview and survey over two studies. Participants were recruited from home healthcare agencies in the eastern US. In semistructured interviews, we collected data from 15 home healthcare patients and medical professionals, and analyzed the data using Kvale's approach. In our online- and paper-based surveys, we analyzed the data from 140 respondents using partial least square. Results and conclusions: We identified several new constructs in relation to WSN-SHHS adoption, including human detachment concerns, privacy concerns, life-quality expectancy and cost concerns. In addition, we confirmed the constructs from the general adoption model. Based on the findings of the qualitative study, the researchers created a research model. The quantitative study provided empirical support for the model, which has substantial predictive power accounting for more than half of the variance in WSN-SHHS adoption. In particular, our findings reveal that human detachment concerns rather than performance expectancy is the strongest predictor of patients' adoption of WSN-SHHS.

Research problem: The enhancement of communication skills among engineering students has been a focus within the engineering curriculum for many years. Despite this emphasis, continual published reports document that engineering graduates are not well versed in the areas of written and oral communication when they graduate and transition into industrial-based positions. This study focuses on examining whether game-based pedagogy could serve as a potential tool for enhancing the written and oral communication skills of engineering undergraduates. Research questions: (1) What is the relationship between communication game exposure and oral and written communication skills achievement in engineering students? (2) Do engineering students' perceptions of their oral and written communication skills development associated with participation in communication games align with their achievement in these areas? Literature review: This study examines the ability of games to enhance engineering student communication skills by using the lens of activity theory. This communication theory was chosen because it describes how the creation of a piece of communication goes beyond traditional features such as grammar and syntax to include grappling with the objective or goal of the work, the system within which the product must be completed, and the methods selected to subdivide the work. These same constraints were imposed on the students within this study, in which they were assigned a technical design report and infomercial (or elevator pitch) to assess their oral and written communication skills. Methodology: Three groups of a sophomore-level Introduction to Chemical Product Design course compared non-games, games, and games-plus instructional methods. Student design reports and infomercials were scored by two analysts using reliable and validated rubrics. Team-based performance scores for each of the three sections were compared to determine whether any resulting differences in communication achievement were associated with the incorporation of game-based activities within the classroom. Students' perceptions of their communication skill development were measured through survey instruments and focus groups. The focus group data were content-analyzed by the same two analysts using a coding scheme developed from an emergent qualitative analysis of the focus group data. Results and conclusion: We found that the use of game-based pedagogy within engineering classes can enhance oral and written communication skills even though this method of instruction is not always perceived by students as relevant to their achievement in these areas.

234 RHETORICA drawn to images from these periods - "the body's inside and outside, the heart offered on an outstretched hand" - that reveal "historically elaborated semiot­ ics of the self," expressing competing views of what constituted a moral bal­ ance of public and private (214). So, when she offers her detailed case study of irony and sincerity in the ethos of author Dave Eggers, it is grounded in a historical understanding of these terms. Historians of rhetoric may find themselves frustrated by aspects of Korthals Altes's book, a point she acknowledges as a likely effect of the wide net she casts. For example, her central term, ethos, is not as thoroughly historicized as are other framing concepts like sincerity, irony, and hermeneutics. While she traces these over centuries, her approach to ethos is to provide snapshots from ancient Greece and Rome and then to pick up the term in its modern uses in narrative analysis. This method drops at least one major thread that seems highly germaine to her project: the pre-Aristotelian sense of ethos, robustly revived in the last two decades, as location or haunt. Korthals Altes's use of topoi answers her need to flesh out the rhetorical commonplaces of ethos construction, but her discussion of the textual, virtual, and physical spaces that modem authors inhabit calls out to ethos's more ancient meaning. Further, the degree to which ethos overlaps with related terms like posture, self, persona, and implied author, are never made clear. But in placing ancient renderings of ethos within modem methods of literary criticism, Ethos and Narrative Interpretation reminds us just how fraught and complex the practice of reading others has always been. Daniel A. Cryer, Roosevelt University Mark Garrett Longaker, Rhetorical Style and Bourgeois Virtue: Capitalism and Civil Society in the British Enlightenment (RSA Series in Transdisciplinary Rhetoric), University Park, PA: The Pennsylvania State University Press, 2015. 170 pp. ISBN 978-0-271-07086-5. While reading Mark Garrett Longaker's recent book, Rhetorical Style and Bourgeois Virtue: Capitalism and Civil Society in the British Enlightenment, I was struck by the author's reluctance to employ contemporary theory as a lens through which to evaluate Enlightenment perspectives on civic virtue, eco­ nomics, and rhetoric, for indeed, twenty-first-century rhetorical studies often marshal critical perspectives to try the past. While it is impossible to read his­ torical texts innocently, Longaker strives to explore his principal figures—John Locke, Adam Smith, Hugh Blair, and Herbert Spencer—on their own terms. Thus, I was not surprised when in his conclusion he explicitly addresses his approach, revealing that although he is "a political socialist and a historical materialist," he adheres to the principle audite et alteram partem: "listen even to the other side" (pp. 134-35). It is this careful listening, which enables Reviews 235 Longaker to articulate his subjects significance in the British Enlightenment, that perhaps best characterizes this fine volume. In his introduction, Longaker concisely presents his "principal argument"—that "in the late seventeenth, mid-eighteenth, and mid-nineteenth centuries a British philosopher, a political economist, a rhetorical theorist, and a sociologist all tried to cultivate bourgeois virtue by teaching rhetorical style, each building on others' ideas and each addressing a unique stage of capitalist development" (p. 2). Each of the study's four chapters features one of Longaker's principal theorists, along with his key rhetorical emphasis: Locke and clarity, Smith and probity, Blair and moderation, and Spencer and economy. In chapter 1, Longaker astutely distills Locke's well-known recommenda­ tions concerning the abuses of language and his mistrust of disputation into "four rules to remedy language's infirmity" (p. 14). Conducting a "synthetic reading" of Locke's work, he then demonstrates how each rule elucidates dif­ ferent areas of the philosopher's corpus. For example, the "Rule of Propriety" describes Locke's view of both effective language and stable currency. Longaker closes the chapter by suggesting that Locke's actual prose style conforms to his rules of clarity and that his writings on education "developed a rhetorical pedagogy of clarity" (p. 37). Although most scholars of rhetoric who consider Locke tend to highlight a few of his well-worn...

The purpose of this research is to examine specific examples of how business communication courses are delivered in large, face-to-face university classes to discover implications of these large courses. This case study reviewed four classes from two different midsized universities whose classes range from 48 to 300 students. Findings suggest that, when faced with the possibility of teaching more students, it is important to understand that pedagogical strategies may need to be adjusted to maintain student learning. These strategies include modifying the course to the lecture/lab structure, limiting the amount of writing, or allowing the instructor to teach fewer courses.

In a moment when schools are failing to meet the needs of many youth, recent research has suggested that relational and art-based pedagogies, such as spoken word poetry, offer possibilities for repurposing classrooms to meet the needs of students who have experienced marginalization in schools and other institutions. This article contributes to the literature in critical pedagogy and youth spoken word by taking a retrospective perspective to analyze what a group of urban youth who experienced failure in schools remembered as meaningful from a high school poetry class they identified as empowering. Using case study and interview methods to unpack participants’memories of their poetry class as early adults, the study identifies that the poetry community served as a turning point for many youth because it allowed them to nurture healing relationships in the context of a school community that helped them shatter institutional silence about various forms of oppression and trauma and sparked changes in the ways they saw themselves as individuals and community members. Through participation in the structures and rituals of this literacy-learning community, participants remembered developing agentive identities and transforming their struggles into sources of strength. That this class and the writing practices it engendered continued to hold meaning for this group of youth, who had otherwise held generally negative narratives about schooling, advances current perspectives on the role of nontraditional approaches to literacy instruction in schools.

This article takes up an area of central concern for educators in an era of global connectivity: howto account for the mobility of people, texts, and practices while simultaneously addressing persistent educational inequalities. In attending to the ways people participate in unequal globalized contexts,even educational contexts constructed to bring students and teachers together, we examine how resources such as time, space, materials, national identity, genre, and language are all unequally distributed and unequally ordered in various hierarchies. We propose the notion of scale to offer literacy researchers a flexible conceptual tool with which to examine educational inequities by capturing how movement and mobility are not simple processes of relocation; rather, literacies and texts are always dynamically constructed in relation to hierarchical orders of varying spatial and temporal dimensions. Through multisited ethnography, we engage in a scalar analysis of teachers’ cross-cultural collaborations to illustrate how they produced various categories of space and time (e.g., local, national, global) through routine literacy engagements. In explaining how different scales are invoked, implicated, and constructed in interaction, we find that participants engaged in six scalar moves-upscaling, downscaling, aligning, contesting, anchoring, and embedding-and offer these in response to the pressing need to develop sensitive analytical toolsthat can bring to the surface the ways inequalities are inscribed in literacy practices and texts.Implications of conceptualizing scaling as literacy activity include disrupting smooth narratives of global connectedness in educational collaborations and highlighting the multiscalar nature of all literacy practice.

Much of the research on youth digital literacies relies on the experiences of exceptional cases, while less is known about more typical youth who share their writing in online spaces. Through the examination of a novice writer in an online space, this article explores the convergence of factors shaping young people’s networked writing and addresses recent critique of the New London Group’s(1996) Designs of Meaning framework. Data were gathered during a two-year ethnographic investigation of an online affinity space, The Sims Writers’ Hangout, and analyzed through a Designs of Meaning lens. Data sources include the writer’s posts on the site, responses she received from others, her Sims fan fiction texts, interview responses, and researcher field notes. Findings of this study make visible the multiple factors influencing this writer’s choices, revealing how Available Designs from within and outside the site shaped her creations and how she leveraged her online participation to Design products that met the expectations of this audience. This analysis contributes to the field’s understanding of how online affinity spaces influence youth digital literacy practices and argues that a Design perspective makes such shaping more visible. The article also argues for a more complicated notion of affinity space audiences as collaborators, rather than just supportive reviewers. These findings suggest the need for continued study of typical participation in online spaces and future research to examine networked writing within classroom contexts.

ABSTRACT With this essay, I present an argument about the performative and perceptual nature of prudence. I support my argument through a case study in which I examine Barack Obama’s response to Edward Snowden’s unauthorized disclosures about NSA surveillance programs as a way to observe prudence in practice. In my analysis, I identify three ways in which Obama performed prudence. First, he established his image as a prudent and informed leader. Second, he established surveillance as a prudent and historically effective practice ensuring national security. Third, he established the contemporary policy of surveillance as a prudent and deliberate choice reached through discussion and participation by all citizens.

The controversy surrounding the ending of Mass Effect 3 serves as a case study of a company’s rejection of cocreation with customers. The game designers and players battled for control of the aesthetic space of the game. The company failed to resolve their conflict effectively, allowing players to use social media to transform tactical action into strategic action. This case study has implications for technical communicators who increasingly are collaborating with users in cocreative relationships.

This qualitative study reports on teachers’ (formative) feedback practices in writing instruction. Observations and interviews were used to collect data from 10 upper-secondary school teachers of English as a Foreign Language (EFL) writing classes in Norway. The findings indicate that while the teachers attempt to comply with the requirements of the national curriculum regarding formative assessment, and acknowledge the pivotal role of feedback in that pedagogy, the dominant tendency is still to deliver feedback to a finished text. As such, there is limited use of feedback for that text and no resubmission of the text for new assessment, while feedforward is reduced to the correction of language mistakes, which does not foster writing development except for language accuracy. The limited use of formative feedback suggests the need for more systematic professional development of the teachers.

Although writing centers in Germany are among the oldest and fastest growing outside of North America, scholarship produced within them remains largely unknown outside national borders due to challenges inherent in translingual research. This article helps remedy this gap by rendering accessible debates in ‘writing studies’ (‘Schreibwissenschaft’) in German-speaking countries, where a number of projects are underway to define the field at this moment of its maturation. By focusing on one such initiative in Germany, Stephanie Dreyfürst and Nadja Sennewald’s edited collection Schreiben: Grundlagentexte zur Theorie, Didaktik und Beratung (Writing: Foundational Texts on Theory, Pedagogy, and Consultations) (2014), I use the monograph as a case study for investigating larger scholarly conversations about the state of writing studies in the region. In doing so, I propose a new genre for transnational research—the translingual review. More thickly descriptive than the book review, the translingual review situates the edited or authored monograph within local disciplinary and institutional contexts. This particular translingual review adopts a comparative framework, examining how German-language scholarship extends Anglo-American research in innovative ways, particularly in its uses of writing process research.

hat does literacy mean, and why does it matter? Lauren Rosenberg posits that literacy, a term that remains contested, is not merely a set of skills but "a means of knowing and interacting in the world that can be shared" (154). Rosenberg's book is the result of a qualitative study about adult literacy learners' writing practices and their reasons for seeking literacy skills. Referring to Gayatri Chakravorty Spivak's subaltern class, "that sector of the population whose experience counters the dominant and who are, therefore, shut out from dominant ideological concerns" (3), Rosenberg raises the question of whether those who have been positioned by dominant literate discourses as voiceless and without knowledge can gain the tools not only to be heard and to exercise their voices, but also to challenge the scripts that have been ascribed to them. Observing students at Read/Write/Now Adult Learning Center in Springfield, Massachusetts, Rosenberg focuses her study on four older adults, George, Violeta, Chief, and Lee Ann (pseudonyms), who are no longer in the workforce and who have voluntarily chosen to become literacy learners. She invites us to ask the important question: What are the motivations of these individuals, who have been rendered mute by societal values that equate literacy with intelligence, to become more literate?

Literacy “sponsorship” in refugee communities is not without its risks and limitations. For potential sponsors, risks include the commodification of refugee voices, while limits include inaccurate generalizations of those being sponsored. This essay draws from a case study of refugee student discourse to discuss how a more explicit decolonial approach to sponsorship can help sponsors rethink a giver-receiver paradigm. This approach would first deconstruct imperialist discourses of power and then replace them with new, alternatives to meaning-making. While contingent on local contexts, this study aims to set an agenda for continued debate within refugee community literacy support projects.

As technology continues to become more ubiquitous and touches almost every aspect of the composing process, students and teachers are faced with new means to make writing a multimodal experience. This article embraces the emerging sector of wearable technology, presenting wearable writing strategies that would reimagine composition pedagogy. Specifically, the article introduces Google Glass and explores its affordances in reframing student peer-review activities. To do so, the author presents a brief overview of wearables and writing technology, a case study of how the author deployed Google Glass in a first-year writing course, and a set of tips for using wearable technology in general and technical writing courses.

Alibaba’s Graphic Media (GM) is the first and only Internet content source that uses infographics to educate Chinese e-commerce merchants. This study investigates target audiences’ attitudes toward GM infographics. Two focus groups perceived GM as a practical information source that aided them in decision making and daily business operations. They preferred viewing graphics to texts and particularly favored statistical graphics. They also identified issues with viewing GM infographics on mobile devices. Based on the study’s findings, the author proposes three areas that communicators can address when designing infographics in similar contexts: content, usability, and overall visual appeal.

This essay advances a theory of zoetropes, or rhetorical figures that modulate the social status of living entities. Using fetal memorialization at the National Memorial for the Unborn as a case study, I identify the humanizing zoetropes of naming (antonomasia), en/voicing (apostrophe), and en/facing (prosopopeia). While the malleability of the fetal entity lends itself toward zoetropes, arguably all subjects are made zoetropologically. To be tropologically animated, or given life, means immediate absorption into a biopolitical field of regulation. Humanhood is among the most consequential of biopolitical thresholds through which an entity can be zoetroped. This essay contributes to rhetorical theory by locating the tropological means by which entities gain the public status of humanhood. The biopolitical discourses that work to include entities into humanhood are the obverse side of the coin from the necropolitical discourses that work to exclude entities from humanhood.

Drawing on the experiences of two case study participants who were international multilingual graduate students, I argue that multilingual graduate writers’ budding identities as disciplinary experts sometimes hampered them from recognizing the kind of writing support they needed. As their identities shifted between expert and novice, disciplinary outsider and disciplinary insider, their perceived needs from writing centers changed as well. I suggest ways that writing centers may consider shifting their practices in order to meet multilingual graduate writers’ needs, wherever they are in their writing development.

In recent decades, writing centers have moved from the margins of campus power toward the center (Essid 2014). Because our connections to professors and administrators have increased, students may be less likely to speak freely during consultations, on surveys, and in focus groups. Where, then, might we hear students’ “real talk” about writing centers? In the latter half of July 2015 and the beginning of August, I aimed to find out. My hypothesis was that Twitter might be a space to find “voices that are often left out of our surveys of satisfaction” (Lerner 4). Therefore, I spent a month surveilling Twitter, trying to listen in and access what students say about us when we aren’t likely to be listening. I found Twitter to be a public space in which students feel comfortable talking frankly about school matters, including writing center matters.

^^^B This article reports the findings of a study on cooperative tutoring, which is a variation of the one-to-one tutoring method. Cooperative ^^^B tutoring, as practiced in this study, consists of two tutors who work ^^^B collaboratively with one student; however, there are other models of ^^^B cooperative tutoring that could be developed. Cooperative tutoring ^^^B described in this article is an adaptation of one method of training new ^^^B tutors, where the novice tutor observes the expert tutor during a tu-^^^B toring session and eventually participates with the expert tutor. Where ^^^B cooperative tutoring differs from this training model is that it involves ^^^B two tutors with a range of tutoring experiences working together with ^^^B one stu(ient. This study focuses specifically on the interactions between ^^^B tutors in cooperative tutoring sessions. I explain the methodology ^^^B used to set up the study and to analyze the data, which is informed by ^^^B grounded theory. I present an interpretation of the data from two of

Whether we are building on a knowledge network of who and what has come before or are showing the gaps and spaces that our work fills, citing sources is at the core of intellectual work. For The Writing Center Journal ( WCJ ), a previous study found that 81% of works cited appeared only once, and the remaining set of references refer largely to insider sources, limiting the field's uptake in research and scholarship outside of writing center studies. This follow-up survey and interview study investigates more closely the social scene of citation and finds that in a field as relatively young as writing center studies, WCJ authors' allegiances to any particular body of knowledge do not necessarily overlap, thus precluding true disciplinary formation. Still, writing centers might represent anti-disciplinary spaces in their practices, their research, and their core beliefs, offering potential collaborations with other on-campus partners outside of disciplinary structures. Knowledge making in writing centers, then, potentially offers a new model of academic and

Recently, rhetorical genre studies scholars have challenged the field to de-center the study of genre as artifact to focus on the conditions that surround, inform, and constrain how those genres get used by writers: the genre uptakes. While prior research has begun to identify many of these consequential influences, these endeavors would benefit, I argue, from an emic, writer-oriented method that follows what writers perceive has impact on genres from a longitudinal and trans-contextual perspective. To that end, I extend previous research by introducing lifeworld analysis to the study and teaching of genre uptake. Lifeworld analysis, I argue, centralizes uptake, uptakes over time, and the background life from which uptakes are formed, as salient for literacy development. To support this claim, I present a lifeworld case study of one student (Ron), an electrical engineering major and participant in local and online maker culture, who I followed over four years of his undergraduate curriculum, from general education and discipline-specific courses into an online and local community makerspace. Ron’s case reveals the interplay between maker-consciousness and encounters with engineering and general education writing, highlighting how maker culture became a core scene of uptake for his performance of school-based genres. This lifeworld analysis shows the porousness and malleability of spheres of writing activity as well as the consequences of such perceived malleability for writers. Ron’s case grounds my introduction of an uptake awareness pedagogy: an attempt to help students recognize and strategically draw from expanded and often taken-for-granted temporal, spatial, and perspectival histories of their prior genre uptakes and those uptake histories.

Although compositionists recognize that student talk plays an important role in learning to write, there is limited understanding of how students use conversational moves to collaboratively build knowledge about writing across contexts. This article reports on a study of focus group conversations involving first-year students in a cohort program. Our analysis identified two patterns of group conversation among students: “co-telling” and “co-constructing,” with the latter leading to more complex writing knowledge. We also used Beaufort’s domains of writing knowledge to examine how co-constructing conversations supported students in abstracting knowledge beyond a single classroom context and in negotiating local constraints. Our findings suggest that co-constructing is a valuable process that invites students to do the necessary work of remaking their knowledge for local use. Ultimately, our analysis of the role of student conversation in the construction of writing knowledge contributes to our understanding of the myriad activities that surround transfer of learning.

Research problem: Although labor statistics document a steady rise in contract, contingent, and entrepreneurial labor, knowledge about the professional communication practices that build and sustain independent careers in the field of technical communication (TC) largely emerges from broad survey analysis, cultural/social critiques, or individual anecdotes. From these statistics and stories, we already know that independent technical communicators face challenges ranging from legal issues to establishing marketing visibility when they start and maintain businesses. Drawing on thick qualitative description from semistructured interviews, this article responds to the need for more systematic research tracing the networking practices, technologies, and relationships that enable entrepreneurial work. Research question: How do established individual entrepreneurs in TC describe the social relationships, networking practices, and networking technologies that shape their careers over time? Literature review: This project extends prior research at the intersections of entrepreneurship, technical communication, and social networks. Entrepreneurial studies research indicates that strong social ties and embeddedness influence venture performance; however, systematic scholarship on the networks or networking practices of independent or entrepreneurial technical communication practice has been limited. Methodology: The project used semistructured interviews to analyze the professional communication practices of eight technical communicators with considerable experience working independently as consultants or small-business owners. We used an online search to identify experienced entrepreneurs in the interdisciplinary field of technical communication. After recruiting participants via email, we conducted semistructured interviews to gather employment narratives, while prompting participants to share information about career-relevant ties, networking practices, and networking technologies. We then analyzed data through two iterative qualitative coding passes. Results and conclusions: Our participants, made up of experienced TC entrepreneurs, have used networking over at least two decades to advance personal business outcomes and evolve technical communication as a field and profession. Findings detail how networking is central to professional social knowledge construction, as TC entrepreneurs establish transactional contact with others, practice learning, and enact exponential reputation-building that addresses the isolation of working outside traditional organizations. Since this is a qualitative study based on self-report, the results are not generalizable but provide a foundation for future larger-scale research building from these qualitative themes.

Research problem: Entrepreneurial passion has been shown to play an important role in venture success and, therefore, in investors' funding decisions. However, it is unknown whether the passion entrepreneurs personally feel or experience can be accurately assessed by investors during a venture pitch. Research questions: (1) To what extent does entrepreneurs' personal passion align with investors' perceived passion? (2) To what cues do investors attend when assessing entrepreneurs' passion? Literature review: Integrating theory and research in entrepreneurship communication and entrepreneurial passion within the context of venture pitching, we explain that during venture pitches, investors make judgments about entrepreneurs' passion that have consequences for their investment decisions. However, they can attend to only those cues that entrepreneurs outwardly display. As a result, they may not be assessing the passion entrepreneurs personally feel or experience. Methodology: We used a sequential explanatory mixed methods research design. For our data collection, we surveyed 40 student entrepreneurs, videorecorded their venture pitches, and facilitated focus groups with 16 investors who viewed the videos and ranked, rated, and discussed their perceptions of entrepreneurs' passion. We conducted statistical analyses to assess the extent to which entrepreneurs' personal passion and investors' perceived passion aligned. We then performed an inductive analysis of critical cases to identify specific cues that investors attributed to passion or lack thereof. Results and conclusions: We revealed a large misalignment between entrepreneurs' personal passion and investors' perceived passion. Our critical case analysis demonstrated that entrepreneurs' weak or strong presentation skills led investors either to underestimate or overestimate, respectively, perceptions of entrepreneurs' passion. We suggest that entrepreneurs should develop specific presentation skills and rhetorical strategies for displaying their passion; at the same time, investors should be wary of attending too closely to presentation skills when assessing passion.

Research problem: This study investigates entrepreneurship as a rhetorical practice and seeks to illustrate how narratives of individuals from different cultures create a discourse of entrepreneurship. We offer theoretical and methodological considerations for comparative international analyses in entrepreneurship research. Research questions: (1) How do the stories that are told by entrepreneurs from different cultures reveal their values? (2) What can those stories tell us about entrepreneurship in different cultures? Literature review: An emerging stream of authors proposes to study entrepreneurship from individual narratives, but studies on entrepreneurship rhetorics are scarce, seldom use an international approach, and rarely cover the cultural aspects. Methodology: We collected entrepreneurial narratives in the US, Spain, and China, and deployed a novel two-fold method to retain cultural nuances and validate translation accuracy. Narrative data were studied based upon the coding, constant comparison, and memo writing used in grounded theory. Results and conclusions: We identify three core metaphorical devices used by participants to structure their entrepreneurial journeys (action and learning, autonomy and money, and exceptionalism and networks), and we suggest that the use of these metaphorical pairs varies both within and across cultures. These findings offer preliminary evidence, for the first time in the literature, that building a rhetorical understanding of entrepreneurship requires that we consider two axes: the individual and the cultural.

This article explores bodily movement practices as a foundational component of rhetorical awareness. Through ethnographic study of dance pedagogy, the author demonstrates how genre uptake is enabled by bodily experience; learned ways of moving produce inclinations toward certain rhetorical pathways over others.Enabling students to uptake new genres means teaching them to be aware of the intersection of bodily and intellectual resources.

A series of focus groups was conducted to obtain and compare attitudes held by undergraduate university students and educators about the nature of academic writing. Analysis of comments found misalignment of assumptions about the linguistic demands on students. Such misalignments were evident not only between groups but also within each population. A follow-up study involved two students recording impressions in journals about their own awareness of language use and demands, to trace any metalinguistic gains from participating in the focus groups. Data from this qualitative study are discussed in terms of the benefits of metalinguistic awareness and the need to uncover assumptions about what academic writing is in order to yield more informed teaching and deeper learning.

Improving postgraduate student writing in English is an ongoing concern in the increasingly internationalised UK Higher Education context. Although the importance of feedback for developing academic writing skills is well-established (Hyland and Hyland 2006), there is still much debate about the components of effective feedback. In response to the call for research investigating teachers’ real-world practices in giving feedback in specific contexts (Lee 2014 and 2012), this article presents an initiative to develop students’ abilities to tackle written postgraduate writing (essays and dissertations) through collaborative on-line academic writing courses. The Grounded Theory-inspired study explores student perceptions of the effectiveness of online formative feedback on postgraduate academic writing in order to identify best practices which can contribute to developing skills in providing feedback. The study analyses tutor feedback on student texts and student responses to feedback. We applied categories which emerged from this data and concluded that the students we investigated had responded most positively when a combination of confidence-developing feedback practices were employed. These included both principled corrective language feedback and positive, personalised feedback on academic conventions and practices. This collaboration between academic writing and content specialists continues to provide further opportunities for embedding practices that encourage the development of academic writing skills on one year postgraduate programmes at the University of Edinburgh.

Publication productivity constitutes a key measure of institutional and researcher performance, determining success in university rankings and academic career development. To promote such productivity, Aalto University launched the Writing Doctoral Research course for engineers. To build a domain-specific course for doctoral candidates, their needs were examined quantitatively (n=325) and qualitatively (n=74). The aim was to identify pedagogy for raising the quality of publications and expediting doctoral degree completion. These investigations showed that 1) in the absence of sufficient supervision, engineers require more support in writing-related mental processes, 2) the mechanics of writing needs to promote argumentativity, 3) researchers lack precision when describing their research aims, 4) articulation of causality in data commentary requires more accuracy, and 5) instruments must be provided for writer self-correction.Instead of taking the lexicogrammar approach, the course was designed in a way that aligned with the principles of enculturation, assisting researchers in scientific positioning and socialization into their fields. Such an approach emphasizes reporting and structural conventions in engineering and the field-specific academic style.

Stephanie West-Puckett argues for open badging as an alternative born-digital assessment paradigm that can, when attendant to critical validity inquiry, promote full participation and more equitable outcomes for students of color and lower income students. Her case study of digital badging in first-year composition demonstrates how students and teachers can negotiate “good writing,” interrupting bias through the co-creation of digital badges that demystify disciplinary knowledge and serve as portable assessment objects that build social capital across contexts.