Abstract

The author identifies some of the persistent questions raised by people in education, business, and government who want to judge how well their texts are working. She compares the cognitive processes involved in reading to comprehend text with those involved in reading to evaluate and revise text, stressing that even experienced writers often need help in detecting and diagnosing text problems. She characterizes three general classes of tests for evaluating text quality: (1) text-focused, (2) expert-judgment-focused, and (3) reader-focused approaches. She reviews typical methods within each class, examining the strengths and limitations of particular tests, and discusses the relative advantages of reader-focused methods over other approaches.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1989-01-01
DOI
10.1109/47.44536
CompPile
Open Access
Closed
Export

Citation Context

Cited by in this index (27)

  1. Technical Communication Quarterly
  2. IEEE Transactions on Professional Communication
  3. IEEE Transactions on Professional Communication
  4. Written Communication
  5. Journal of Technical Writing and Communication
Show all 27 →
  1. Technical Communication Quarterly
  2. Journal of Technical Writing and Communication
  3. Journal of Business and Technical Communication
  4. IEEE Transactions on Professional Communication
  5. Journal of Technical Writing and Communication
  6. Journal of Business and Technical Communication
  7. Technical Communication Quarterly
  8. Journal of Business and Technical Communication
  9. Technical Communication Quarterly
  10. IEEE Transactions on Professional Communication
  11. IEEE Transactions on Professional Communication
  12. Journal of Business and Technical Communication
  13. Journal of Business and Technical Communication
  14. Journal of Business and Technical Communication
  15. Journal of Business and Technical Communication
  16. Journal of Business and Technical Communication
  17. IEEE Transactions on Professional Communication
  18. IEEE Transactions on Professional Communication
  19. Journal of Technical Writing and Communication
  20. IEEE Transactions on Professional Communication
  21. Written Communication
  22. Journal of Technical Writing and Communication

References (165) · 5 in this index

  1. Reading and Learning from Text
  2. New Essays in Technical and Scientific Communication Research Theory Practice
  3. 10.21236/ADA006655
    Derivation of New Readability Formulas (Automated Readability Index Fog Count and Flesch Reading Ease Formula) for Navy Enlisted Personnel  
  4. A Readability Formula That Saves Time
    J Reading
  5. A Formula for Predicting Readability
    Bulletin of Educational Research
Show all 165 →
  1. Teaching writers to anticipate the reader s needs Empirically based instruction
  2. SMOG Grading? A New Readability Formula
    J Reading
  3. Center for the Study of Writing Technical Reports
  4. 10.2307/747086
  5. National Council of Teachers of English Research Monograph Series
  6. Reading Comprehension and Readability in Educational Practice and Psychological Theory
    Proceedings of the Conference on Memory
  7. New Essays in Technical and Scientific Communication Research Theory Practice
  8. 10.1016/B978-0-12-223260-2.50011-6
  9. The Development of Audience Awareness in Writing
  10. 10.2307/747021
  11. Development of Readability Analyses
  12. 10.1111/j.1745-3984.1968.tb00625.x
  13. Editing for Comprehension Improving the Process Through Reading Protocols
  14. The Technology of Text
  15. 10.1207/s15516709cog0602_2
  16. Document Design From 1980 to 1990: Challenges That Remain
    Technical Communication
  17. Processes Involved in Writing Effective Procedural Instructions Final Report
  18. Semantic Interpretation for the EPISTLE System
    Proc Second Int l Logic Programming Conf
  19. Project EPISTLE: A System for the Automatic Analysis of Business Correspondence
    Proceedings of the First Annual National Conference on Artificial Intelligence
  20. How to Write Procedural Instructions: Assessing Problems and Solutions
    American Educational Research Association Convention
  21. 10.1037/h0061470
  22. The Critical Incident Technique as a Method for Software Design
  23. The Focused Interview A Manual of Problems and Procedures
  24. 10.1037/h0040591
  25. 10.1002/pfi.4150220515
  26. Cloze Procedure: A New Tool for Measuring Readability
    Journalism Quarterly  
  27. 10.3102/00028312018003259
  28. 10.2307/416228
  29. Designing successful documents An investigation of document evaluation methods
  30. The Elements of Style
  31. Style Ten Lessons in Clarity and Grace
  32. IEEE Transactions on Professional Communication
  33. Harbrace College Handbook
  34. Guidelines for Document Designers
  35. 1989 Annual Award for Technical Excellence: Style/Grammar Checker for the PC and MAC
    Language Technology Electric Word
  36. IBM Critique Out
    Language Technology Electric Word
  37. 10.1016/B978-0-12-566760-9.50017-8
  38. Reading Comprehension From Research to Practice
  39. Comprehension Instruction Perspectives and Suggestions
  40. The Art of Readable Writing
  41. 10.1016/B978-0-12-223260-2.50017-7
  42. 10.1037/h0057532
  43. Discourse Production and Comprehension
  44. Designing Usable Texts
  45. Reading Comprehension From Research to Practice
  46. 10.1147/sj.213.0305
  47. Writing in Nonacademic Settings
  48. Predicting Readers' Problems With Text
  49. Online Readability Testing of Software Manuals
    IEEE Professional Communication Society Conference Record The Many Facets of Computer Communications
  50. Revising computer documentation for comprehension Ten exercises in method-aided revision
  51. 10.1109/TCOM.1982.1095380
  52. Critique as a Teaching Tool for Writing Classes
    The Dynamic Text Guide 9th International Conference on Computers and the Humanities (ICCH) and 16th International Association for Literary and Linguistic Computing (ALLC) Conference
  53. Computers for Composition: A Stage Model Approach to Helping
    Visible Language
  54. Computer Aids for Text Analysis
  55. The Technology of Text
  56. The UNIX Writer's Workbench Software: Philosophy
    The Bell System J
  57. Computer Aids for Authors and Editors A Natural Extension of Word Processing and Typesetting?
  58. The Usability Edit: A New Level
    Technical Communication
  59. Plain Language Principles and Practice
  60. 10.1207/s15516709cog0103_3
  61. Knowledge and Cognition
  62. Protocol Analysis Verbal Reports as Data
  63. 10.1037/0003-066X.41.2.218.a
  64. 10.1037/0003-066X.39.12.1491
  65. Cognition
  66. 10.1037/0003-066X.43.8.635
  67. Research on Writing Principles and Methods
  68. 10.2307/1310195
  69. Controlled Flexibility in Technical Editing: The Levels-of-Edit Concept at JPL
    Technical Communication
  70. Products Liability The First Twenty-Five Years
  71. Defining Terms in Technical Editing: The Levels of Edit as a Model
    Technical Communication
  72. The Technique of Clear Writing
  73. Comprehensive Editing: A Solution to Some Typical Editing Problems
    Proceedings of the 35th International Technical Communication Conference
  74. Survey Research Methods
  75. The Practice of Social Research
  76. Unsubstantiated Claims
    Proceedings of the Society for Technical Communication
  77. Writing for Expert or Lay Audiences Designing Text Using Protocol-Aided Revision
  78. Error Classes and Editorial Accountability
    Proceedings of the 36th International Technical Communication Conference
  79. The Systematic Design of Instruction
  80. The Levels of Edit
  81. 10.1177/002194366900600202
  82. Survey Research by Telephone
  83. How to Conduct Surveys A Step-by-Step Guide
  84. Interviewers Manual (revised edition)
  85. Professional Mail Surveys
  86. IEEE Transactions on Professional Communication
  87. Technical Methods for Developing Surveys: A Practical Guide
    Proceedings of the 36th International Technical Communication Conference
  88. How to write a computer manual A handbook of software documentation
  89. Can Research Assist Technical Communication?
    Proceedings of the 36th International Technical Communications Conference
  90. Computer usability testing and evaluation
  91. The Complete Problem Solver
  92. Measuring the Usability of Software Manuals
    Technical Communication
  93. Peer Review in the National Science Foundation Phase One of a Study
  94. Writing in Nonacademic Settings
  95. Peer Review: Guaranteeing Document Quality
    Proceedings of the 36th International Technical Communication Conference
  96. A Study of Survey Methodology
    Proceedings of the 36th International Technical Communication Conference
  97. A Three-Step Approach for Conducting Formal Peer Reviews
    Proceedings of the 35th International Technical Communication Conference
  98. Focus Groups A Practical Guide for Applied Research
  99. A System of Formal Peer Review for Documentation
    Proceedings of the 34th International Technical Communications Conference
  100. Focus Groups as Qualitative Research
  101. Anomaly, Inconsiderateness, and Linguistic Competence
    Proceedings of the 1977 Mid-America Linguistics Conference
  102. Translating the Law Into Common Language A Protocol Study
  103. Focus Group Interviews A Reader
  104. Syntax and Semantics Vol 3 Speech Acts
  105. 10.1037/0033-2909.85.3.618
  106. How plain English works for business Twelve case studies
  107. Consumer Resource Handbook
  108. 10.1080/01638537909544463
  109. Syntactic Maturity, Mechanics, and Vocabulary as Predictors of Quality Ratings
    Res Teaching of English
  110. Handbook of Reading Research
  111. Influences of the Evaluation of Expository Essays: Beyond the Text
    Res Teaching of English
  112. 10.1145/67449.67492
  113. 10.1037/0022-0663.71.3.328
  114. 10.1145/67449.67472
  115. Evaluating Writings
  116. 10.1007/978-1-4684-1068-6_13
  117. The Psychology of Human-Computer Interaction
  118. 10.1075/idj.1.1.05wri
  119. 10.1177/001316447803800411
  120. Usability Testing: User Reviews
    Technical Communication
  121. 10.2307/249270
  122. 10.1002/asi.4630310406
  123. Designing for the Real World: Using Research to Turn a Target Audience Into Real People
    Technical Communication
  124. Anticipating Poor Writing Before It Occurs The Process Critique
  125. Reader Report 1: Word Processors
    MACazine
  126. Pretesting in Health Communications Methods Examples and Resources for Improving Health Messages and Materials
  127. Eye Movements and the Higher Psychological Functions
  128. If It's Clear to Me, It Must Be Clear to Them: How Knowledge Makes It Difficult to Judge
    American Educational Research Association (AERA) Conference
  129. 10.1037/0033-295X.87.4.329
  130. 10.1080/00140138808966673
  131. Written Communication
  132. Complex Information Processing The Impact of Herbert
  133. Explorations in the Development of Writing
  134. Cognitive Processes in Writing
  135. Advances in Applied Psycholinguistics Volume II Reading Writing and Language Processing
  136. 10.1016/0010-0285(76)90015-3
  137. Studying Writer-Reader Interactions in the Workplace
    Tech Writing Teacher
  138. 10.2307/357381
  139. 10.1145/67449.67503
  140. IEEE Transactions on Professional Communication
  141. College Composition and Communication
  142. 10.1037//0022-0663.74.5.733
  143. 10.2307/356588
  144. Designing Instructional Text
  145. Reading to Write Practical Approaches for the Teaching of Writing
  146. Planning Small Scale Research
  147. 10.1145/2163.2164
  148. Protocol-Aided Revision: A Tool for Making Documents Usable
    IBM Academic Information Systems University AEP Conference
  149. Measuring Editing Quality Contributions
    Proceedings of the 35th International Technical Communication Conference
  150. 10.1016/B978-0-12-223260-2.50019-0
  151. 10.1145/800049.801817
  152. 10.2307/376031
  153. 10.1145/317456.317476
  154. Testing Documentation Using Protocol Analysis
    Proceedings of the Society for Technical Communication
  155. Designing Computer Documentation A Review of the Literature?Hardcopy Online General Applications
  156. The Validity of Using Holistic Scoring to Evaluate Writing: A Critical Overview
    Res Teaching of English
  157. Evaluating Writings
  158. Measuring Growth in English
  159. The Nature and Measurement of Competency in English