Multidimensional Audience Analysis for Dynamic Information

Journal of Technical Writing and Communication Jul 2003

Multidimensional Audience Analysis for Dynamic Information

Michael J. Albers University of Memphis

Abstract

As technical communication gains the technology to deliver dynamic custom documents, the importance of audience analysis increases. As a major factor in supporting dynamic adjustment of document content, the audience analysis must clearly capture the range of user goals and information needs in a flexible manner. Replacing a linear audience analysis model with a multidimensional model provides one method of achieving that flexibility. With a minimum of three separate dimensions to capture topic knowledge, detail required, and user cognitive ability, this model provides the writer a means of connecting content with information requirements and ensuring the dynamic document fits varying audience needs.

Journal: Journal of Technical Writing and Communication
Published: 2003-07-01
DOI: 10.2190/6kjn-95qv-jmd3-e5ee
Open Access: Closed
Topics: multimodality technical communication

Citation Context

Cited by in this index (9)

Ranade et al. (2026)

Shifting rhetorical agency in multimodal UX composition with AI: Sharing rhetor…

Computers and Composition
Campbell (2023)

Identifying Digital Rhetoric in the Telemedicine User Interface

Journal of Technical Writing and Communication
Cardinal (2022)

Superdiversity: An Audience Analysis Praxis for Enacting Social Justice in Tech…

Technical Communication Quarterly
Getto (2020)

The Story/Test/Story Method: A Combined Approach to Usability Testing and Conte…

Computers and Composition
Richards (2019)

An Ethic of Constraint: Citizens, Sea-Level Rise Viewers, and the Limits of Agency

Journal of Business and Technical Communication

Show all 9 →

Getto et al. (2017)

Mapping Personas: Designing UX Relationships for an Online Coastal Atlas

Computers and Composition
Stephens et al. (2015)

Evaluating the Utility and Communicative Effectiveness of an Interactive Sea-Le…

Journal of Business and Technical Communication
Albers (2011)

Design and Usability: Beginner Interactions with Complex Software

Journal of Technical Writing and Communication
Albers (2009)

Design for Effective Support of User Intentions in Information-Rich Interactions

Journal of Technical Writing and Communication

Cites in this index (3)

Webb et al. (2001)

The Design Elements of Medieval Books of Hours

Journal of Technical Writing and Communication
Albers (2000)

The technical editor and document databases: What the future may hold

Technical Communication Quarterly
Mirel (1988)

Cognitive Processing, Text Linguistics and Documentation Writing

Journal of Technical Writing and Communication

Also cites 3 works outside this index ↓

10.1007/978-3-322-99786-9_1

↗
10.1109/47.486048

↗
10.1177/001872088803000404

↗

CrossRef global citation count: 36 View in citation network →