This study examines the role of risk visualizations in public health communication through an analysis of the MyWater-Flint Map and Flint Service Line Map , developed during the Flint water crisis. Applying a newly proposed social justice-oriented framework for risk visual design, the study evaluates these maps' effectiveness in communicating risk through dimensions of accessibility, accountability, ethics, productive usability, hybrid collectivity, open systems, and circulation. Findings highlight the importance of community participation in the production and dissemination of risk visualizations. This work sheds light on visual risk communication theory, professional practice, and technical communication instruction.

For those like me who were eagerly awaiting the publication of the second edition of Document Design: From Process to Product in Professional Communication , you will not be disappointed! The new edition exceeds my expectations for updated content and examples—while staying true to the original focus on design theory and principles in practice. It balances foundational aspects of visual rhetoric and usability, while providing new insights on digital technologies and production.

As noted in my previous editorial, this semester I've been adjusting to my new role as CDQ 's Editor-in-Chief. It has been rewarding working with Associate Editor Casey McArdle on our first issue together. In keeping with CDQ 's roots, Casey has been spearheading a comprehensive review of our in-house and public-facing documentation and streamlining our production processes. He also helped to shoulder the load associated with copyediting and producing the articles for this exciting issue. Later in this editorial, you'll hear more from Casey about generative artificial intelligence (GenAI), pedagogical trust, bridges between academia and industry, and accessibility as a core design competency. Meanwhile, I've been settling into my new role as Associate Professor and Chair of Professional and Public Writing at the University of Rhode Island, reconnecting with old friends, and making trips to the shore where I've observed firsthand how the coastline has changed. On clear days, it is now possible to identify windmills on the horizon offshore.

At a moment when questions of equity and access are reshaping higher education and professional practice, technical and professional communication (TPC) is undergoing a "social justice turn" that centers ethics, equity, and care within its research and design practices. Designing for Social Justice: Community-Engaged Approaches in Technical and Professional Communication (edited by Jialei Jiang and Jason C. K. Tham, 2025) situates itself squarely within this movement, framing justice not as an optional theme but as a guiding principle for communication design. Jiang and Tham note that this collection "explore[s] the intersection of multimodal design and community engagement for social justice" (p. 3), and they introduce design advocacy to capture this orientation.

As Technical and Professional Communication (TPC) adopts User Experience (UX) methods, gaps persist in integrating UX-specific knowledge and practices into curricula. This article advocates for Conversation Design (CxD) as a crucial yet overlooked intersection of TPC and UX. CxD focuses on creating human-centered interactions for chatbots, voice assistants and other conversational interfaces, aligning well with TPC's rhetorical foundations in audience, purpose, and context. Integrating CxD into TPC curricula equips students for emerging industry demands and drives academic innovation. The article defines CxD, examines its relevance to TPC, offers instructional strategies, and presents a course-based case study as a curricular model.

This article considers how learning environment design can help TPC instructors using social media tools in their courses to better support students' practicing of digital literacy. Based on findings from an IRB-approved qualitative study of a social media pedagogy that makes use of the platform Slack, this article contributes insight into how learning environment design in social media learning communities can assist instructors hoping to support their students as they practice digital and social media literacy activities.

This case study demonstrates that user feedback on social media is valuable for informing iterative product design for marginalized populations. Using content analysis, I analyzed 136 posts and comments from the reddit platform of a product (SteadyMouse) designed for people with Parkinson's disease. The analysis revealed four patterns in user feedback that may be useful for product redesign: technological details, embodied experience of the product, usage scenarios, and prioritization. While User Centered Design is often cost-intensive, this study suggests designers can intentionally solicit useful information from users in social media forums by offering a dedicated space on websites where product designers related to these four key topic areas.

In this experience report, we describe our work incorporating user-entered design (UCD) into an interdisciplinary risk communication project. We focus on documenting the connections between process and outcomes, with the goal of demonstrating how UCD activities contributed to broader project development in measurable and tangible ways. We also provide recommendations for how the UCD process in interdisciplinary communication projects might be improved to overcome barriers to integration with other concurrent development processes.

This summer my professional life was marked by a number of exciting changes. In addition to assuming the role of editor in chief of CDQ and producing my first issue, I stepped down from a longterm role with the editorial team at Kairos: A Journal of Rhetoric, Technology, and Pedagogy. In a bittersweet note, I received (and gave) a multitude of well wishes to the amazing colleagues and collaborators I had at Colorado State University, including Sue Doe, Lisa Langstraat, Tobi Jacobi, Todd Ruecker, Sarah Cooper, Chad Hoffman, Tiffany Lipsey, Dinaida Egan, and Meg Suter, while I started a new role as Chair of the Department of Professional and Public Writing at the University of Rhode Island. It was a summer full of packing, unpacking, painting—and new processes, policies, and people. Throughout this moment, I spent a great deal of time reflecting on this change. For instance, I reflected on what CDQ means to the fields of communication and user experience design (CD/UX), technical and professional communication (TPC), and writing and rhetoric studies (WRS). Similarly, I reflected on my editorial philosophy and how I will shape and alter it now that I've been entrusted with serving as steward of CDQ. In this opening editorial, I remark on three themes that emerged while contemplating these changes: gratitude, care, and resilience.

Grassroots organizations often struggle to balance short-term fixes with long-term goals. Technical communicators supporting these under-resourced groups face a similar challenge: they must navigate between short-term tactical communication and the development of resilient, socially durable writing infrastructures. This article proposes user enfranchisement as a way for grassroots organizations to make quick, tactical interventions while simultaneously building the infrastructure to make strategic, long-term changes within their sphere of influence. Enfranchising tactics may be understood as rhetorical maneuvers that provide immediate, albeit provisional, access to participation within an institution or system, giving individuals agency and building a foundation for systemic change. Drawing on the case study of a street design manual created for urban areas, the article demonstrates how user enfranchisement: performs boundary/identity work, is intended to be conspicuous, expands the agential capacity of the user by building the social capital of the communicator, and serves as a bridge to longer-term infrastructural strategies with the capacity to create change in the world.

In working to put into practice the user-centered philosophies that are presented within the pages of UX Writing: Designing User-Centered Content , this book is worth reading, dog-earing, marking up, and possibly rereading depending on interest in learning more about any facet of UX writing/experience. Why? The short answer is that the authors, Tham, Howard, and Verhulsdonck, thoughtfully and strategically kick the book off with a basic yet necessary definition and perspective of user experience (UX) writing that works to set the stage for what UX writing really is and what influence it has on technical communication.

In User Experience Research and Usability of Health Information Technology , Jessica Lynn Campbell offers a guide on the design and implementation of usability studies to improve the user experience with health information technology (HIT). HIT is a broad and growing category, which includes applications such as telemedicine, electronic health records, and electronic communications between healthcare providers and patients. Given the increasing use of HIT, this is a welcome resource for both researchers and practitioners interested in improving user experiences and, ultimately, positive health outcomes. Campbell brings strong professional experience in the healthcare field, having worked in digital marketing, technical communication, and content creation roles. She is also an accomplished teacher and researcher within the technical communication and user experience disciplines. She draws on this diverse background to create a text intended for use by both academic scholars and healthcare practitioners.

In this article, we answer questions about user experiences and responses to an augmented reality (AR) app that represents "real" animals that users can photograph with themselves or in their world. We analyze user interview data and photography to see if and how participants think about care for these animals after playing the app. We found that participants only discussed care in regard to information presented to them outside of the photography mechanic and often created distancing narratives when using the photography mechanic. In response to these findings, we present design takeaways for future AR designers and potential applicability of our method to the field. Additionally, we present the methods that we developed in this study for more general AR photography research.

Voice and Tone Strategy: Connecting with People through Content by John Caldwell is an addition to The Content Wrangler series from XML Press, published in 2020. The primary goal of Caldwell's work is to give readers a straightforward and applicable content development process—the Vertical Voice and Tone Framework (p.10)—and subsequent implementation. In the book, Caldwell centers an argument for authentic connections with users through a value-centered approach to design, drawing from his experience in the industry as a strategic developer in brand voices for well-known companies such as TurboTax and QuickBooks. Caldwell's four key concepts, framed as "building blocks," support the Vertical Voice and Tone Framework, which is a goal-driven, four-part framework that aims to create an improved or new voice and tone strategy for individuals or brands looking to revisit what it means to connect with an audience in their professional practice.

Incorporating Quick Response (QR) codes in informal environmental education signage is widespread, but existing studies primarily focus on marketing rather than engagement in environmental issues. We present two case studies that provide new insights into the potential usefulness of QR codes as a mediating tool in informal environmental education and outreach. Overall, few participants attempted to read QR codes, but 73% of survey-takers had positive perceptions, decreasing with age. Education level did not impact perceptions. We surmise that interest in linked information influenced QR code use the most and suggest best practices for their incorporation into informal learning materials.

Kate Crane and Kelli Cargile Cook's edited collection on User Experience as Innovative Academic Practice offers case studies in technical and professional communication (TPC) pedagogy that premise around user experience (UX) design as an integrated and proactive academic practice. TPC has a rich history of UX-specific scholarship that focuses on creating holistic user experiences and conceptions such as experience architecture (Potts, 2014), design as advocacy (Rose, 2016), and participatory design (Muller, 2009). These are consistently weaved throughout the book. Crane and Cook define UX as a "theory and practice that emphasizes the need for functional products that integrate the users' needs and experiences" (p. 10). This collection features exploratory studies that discuss key methods and approaches for facilitating UX-inspired curricular design by framing student-users as co-creators in the process.

Tables, one of the most familiar forms of data visualization, are often put to use as a popular workaround for laying out pages in word processing programs. This article illustrates examples of friction, compatibility , and congruence between accepted guidance for designing effective tables in Technical and Professional Communication (TPC) and widely adopted accessibility standards outlined by the largest international software vendors and non-profit organizations. While acknowledging critiques in critical disability studies and in TPC of standards-based approaches to accessibility, we argue that adherence to standards offers a starting point for redressing the inaccessibility created by some TPC pedagogical practices. Navigating these departures and overlaps is important because designing effective data visualizations, laying out pages, and creating accessible documents are core competencies in technical communication that instantiate deeply held professional and disciplinary commitments to creating usable and ethical documents.

Adopting text mining and semantic network analysis, this study compares employers' expectations for UX and UI design-related jobs. Analyzing a total of 3,269 job ads on LinkedIn, it discovered notable convergences in titles, seniority levels, industry types, and expectations for some competencies and deliverables, indicative of a significant interconnection between UX and UI design. Nonetheless, distinctions emerged in desired skills like research, development, coding, and background knowledge. Furthermore, specific tools and power skills received varying degrees of emphasis across the two domains. This nuanced understanding sheds light on the landscape of UX and UI design through the recruiters' lens.

During the first year of the COVID-19 pandemic, designers produced a number of novel data visualizations about the effects of the virus. Though many of these visualizations conveyed the current risks or actionable steps for mitigating risk, a subset of visualizations focused narrowly on depictions of total mortality. This article analyzes a set of 45 data graphics that fall into this latter group in order to unpack their rhetorical goals and to identify common design patterns. The article demonstrates that while these "death counter graphics" were rapidly produced and spread, they may have had limited value for conveying the immense scale of death during the start of the pandemic.

Data Justice and the Right to the City consists of a set of case studies each exploring the intersections between urban governance and datafication. This volume, edited by Morgan Currie, Jeremy Knox, and Callum McGregor, situates itself within the critical discourse on how data-driven technologies reshape urban spaces, impacting notions of citizenship, justice, and democracy. Each chapter draws inspiration from Henri Lefebvre's concept of the Right to the City (RTTC) theory by integrating data justice as a complementary framework to address the political ramifications of datafication in urban contexts. RTTC emphasizes participatory parity in urban space by developing spaces and data systems that enable all residents, regardless of their economic status, cultural background, or political power, to have an equal say in how their cities are designed and managed.

Have you ever wondered how design matters other than in content, structure, and insightful arrangement? Amy Gore's latest text, Book Anatomy: Body Politics and the Materiality of Indigenous Book History, can provide some answers to this question. A single sentence from the concluding chapter in her book--- "When we read a book for its narrative content only, we miss half the story" (p.125)---speaks volumes about where lies the book's alternative rhetorical possibility. This alternative rhetoricity rests on paratextuality manifesting a text's layout, cover design, and spatial texture that make up the cornerstone of design-based communicative practices.

Citation injustices have a long history in scholarly writing and have led to underrepresentation and silenced voices of certain author groups (e.g., women and people of color). Concerns about whose voices are cited, heard, and privileged have encouraged interventions for Technical and Professional Communication (TPC) scholars to promote inclusivity and equity in scholarly writing and the design of communication. This article examines another aspect on citation injustices tied to publishing policies and style-guide conventions and conformity: practices for crediting shared first authors and equally contributing authors for their scholarship. We question current citation practices and examine style-guide rules and conventions of 115 TPC and communication-related journals to identify where citation injustices may occur in scenarios with shared first authors and equally contributing authors. We argue that TPC scholars should pushback against style-guide conformity in their publications and citations to embrace more equitable and socially just practices. We conclude by presenting five opportunities for TPC and communication scholars to change current citation practices in our field.

In Amplifying Voices in UX, a diverse group of scholars and practitioners come together to explore different aspects of user experience (UX) with a focus on inclusivity and social justice. This book moves beyond conventional UX frameworks, presenting innovative pedagogical strategies and methodologies that highlight empathy, accessibility, and the importance of considering marginalized voices in design. The authors delve into areas often overlooked in mainstream UX discourse, offering new perspectives on how to create more inclusive and impactful user experiences.

As the impacts of extreme heat escalate, digital maps have been designed to triangulate the location, timing, and level of risk. To understand how these tools align with a range of heat communication needs, rhetorical topology is used to analyze three mapping tools that make projections at global, national, and local levels. While these tools seek to make heat risk visible, the reliance on numerical definitions and comparative statistics gets prioritized over lived experiences of heat, which could limit their impact. I argue that broadening the focus to include causal relationships and narratives may communicate extreme heat risk more equitably.

This paper introduces a method, Exhibit Based Research (EBR), in which we deploy standalone gallery exhibits as a central component of our research program. We adopt this method to distill complex visual research problems and problematize technological affordances. In the two case studies outlined in this paper, we deploy this method to articulate the role played by algorithms in processes of inspiration, design, and curation. EBR includes a practice-based component, the co-design of an exhibit, a participant engagement component, and interactive, multimodal data collection. The EBR approach creates a dynamic engagement between the public, academia, and creatives, increasing the relevancy of findings across audiences and advancing public understandings. This methodological paper aims to encourage other researchers in the community to consider EBR as an inclusive, immediate, and effective means of revealing opaque concepts and mechanisms via exhibition design.

In this experience report, we share our strategies for scaffolding and supporting instruction in empathy in a first-year Engineering Design studio course. Empathy is a key component of UX and design, but as Tham argued, it is a difficult skill that requires practice and critical application. Community engagement scholars have long argued that community-engaged projects help foster that empathy. Our teaching case will show how emphasizing content knowledge about user groups and creating an empathetic classroom environment impacts student designers' ability to empathize in the design process.

Design systems provide a useful approach for TPC instructors looking to teach students to design and build accessible digital products. This experience report presents a teaching unit on using design systems to introduce accessibility to students. Using the Bootstrap design system, accessibility is threaded throughout the design process and provides a grounded approach for integrating accessible design into the UX classroom. Readers will come away with an outline of the teaching unit, accompanying materials for teaching that unit, and student examples user-tested for accessibility. The author concludes on a reflection on teaching the unit and offers advice for readers looking to implement a similar unit in their own courses.

The FemTech industry, a booming segment of the health technology market, trades in feminist empowerment largely by data tracking and collection. As issues of privacy and surveillance related to users' data collection have grown, scholars in health, design, and communication have explored how health-related technologies complicate the liberatory potential of self-tracking and self-monitoring health, signaling digitally collected, intimate data as concerning and gesturing toward critical digital literacy as a requirement for technology users. By analyzing user comments about pelvic floor training devices, this article reframes intimate data to understand the ways that people create and use it to learn about themselves. This move demonstrates a new kind of literacy: biodigital literacy, which I offer as a concept and framework that highlights the unique competencies of embodied digital life.

Update culture and the afterlife of digital writing represents an ambitious project in which John R. Gallagher explores two primary claims. First, he introduces the idea of "interactive and participatory internet (IPI) templates" (p. 8) as structures that allow for constant rewriting and rereading of digital content. He argues that these templates foster communication by providing a model that encourages users to compose to each other based on certain characteristics, and arguably constraints, unique to digital environments. Second, he explores the idea that digital writers have developed new strategies that impact how they (re)compose, as well as interact, with participatory audiences who are closer to writers than ever before. In order to analyze these claims, Gallagher performs a series of interviews with forty writers who are top performing Redditors, Amazon reviewers, and online journalists/bloggers. Through these interviews, Gallagher connects common writing strategies that are employed by the writers as they work within the framework of specific templates and interact with their different audiences.

Digital life for older women seeking employment includes several hurdles. Their stories and experiences illuminate the range of pressures they're experiencing (e.g., societal, economic) and the negative emotions that accompany those. Their challenges illustrate why some of their digital tools are hard to work with and how they can have a negative impact on them. Two women also named internal dialogues that may also influence their experience with digital tools and may prevent them from having the confidence or desire to develop their digital literacies further.

This article is the introduction to the Communication Design Quarterly special issue on digital life. It explains the exigency for this issue and details how digital literacies in technical and professional communication are complicated by emerging technologies. It also demonstrates the potential for moving toward a model of digital life as a flexible way of foregrounding and talking about the work we are all already doing to understand and improve our post-human lives.

Asynchronous workshops have potential as a flexible and accessible tool for instructor professional development. Translating synchronous workshops into asynchronous versions represents an opportunity to expand access to training materials, but translating across modalities is a challenge. As facilitators of the Colleges Online Learning Academy summer fellowship program, we outline our process for developing asynchronous workshops focused on pedagogy and digital learning for graduate student instructors. We evaluated participant engagement and accessibility based on survey responses (n=10) and workshop artifacts. Our four asynchronous workshops consisted of multimodal modules with video clips from the synchronous sessions and engagement opportunities on Jamboard. We found low Jamboard engagement from asynchronous participants, but high engagement in multimodal modules. Potential barriers to access included mental health, Wi-Fi access, English language comprehension, and a lack of discussion, but many participants (4 of 9) reported no access barriers. We provide recommendations for developing engaging, accessible, and content-rich asynchronous workshops from synchronous workshop materials.

In this article, we propose (re)designing privacy literacy as an essential component of our digital lives in an age of Generative Artificial Intelligence (genAI). Our study emphasizes the layered digital, technical, rhetorical, and algorithmic literacies associated with design thinking and genAI to support theorizing privacy literacy. We introduce Design as an analytical element complementary to Woods and Wason's (2021) multi-pronged framework for analyzing Terms of Service (ToS) documents. Using a cluster of Adobe Generative AI ToS, we illustrate the necessity of including Design , which allows those invested in Communication Design (CD) and Technical and Professional Communication (TPC) to interrogate how or if design supports or undermines values related to user privacy, data ownership, and informed consent. We conclude by detailing how collective surveillance apathy regarding emergent data infrastructures signal a Post-Surveillance era in our global society and digital lives.

This article reports on a study about design thinking pedagogy in technical communication courses taken by engineering students. The study suggests that design thinking pedagogy can foster engineering students' empathy for users, particularly their ability to recognize the feelings, knowledge, and perspectives of others. However, its findings reinforce the difficulty faced when encouraging students' societal-level empathy and the limitations of empathy. While engineering students may struggle to transfer user empathy to courses in their major, this study found that engineering students believe design thinking has relevance to their future careers. This article offers teaching strategies and project ideas for technical and professional communication instructors to facilitate students' ability to transfer user empathy to their disciplines.

This teaching case applies design thinking to a large-scale client project in a technical and professional communication (TPC) class. Using the 5-step design thinking process ("empathize, define, ideate, prototype, test") over 8 weeks, the students in an upper-division TPC course developed social media content and strategy for a statewide public relations campaign. The two authors, the instructing faculty and a senior student who served as project manager, illuminate how iterative design thinking, as a UX pedagogical practice, can help students set boundaries around ill-defined problems; mirror workplace collaboration to contribute to professional development; and build a toolkit for exercising agency and creativity as researchers, writers, and designers.

This article reports on lessons learned from the first phase of an ongoing multimodal project aimed at promoting digital and environmental literacy in concert with access and accessibility on our university's main campus. We discuss an emerging, student-led locative media project, built to increase engagement with the North Woods, an approximately 300 acre parcel of unmanaged forests and wetlands on the north part of our campus. By layering together deep mapping and accessibility, this project intervenes in the binaries between art and science and nature and technology, with a strong focus on how digital, environmental, and community literacy can contribute to more accessible experiences.

In Salt of the earth: Rhetoric, preservation, and white supremacy , James Chase Sanchez examined rhetorical processes that sustain white supremacy: identity construction, storytelling, and silencing. This cultural rhetorics project used narrative inquiry, autoethnography, and constellation to explore "hegemonic storytelling" (p. 47--48). Sanchez centered narratives about growing up "Brown" (p. 10) in Grand Saline, Texas and returning to his hometown years later to create a documentary film, Man on Fire , about minister Charles Moore's self-immolation in a local parking lot. Ultimately, Sanchez argued that a deeper understanding of oppressive rhetorics is useful for rhetorical scholars, communications practitioners, and storytellers of all types (historians, journalists, filmmakers, archivists, etc.). He guided rhetoric and communications design towards more thoughtful consideration of embedded communicative norms and the harmful practices they conceal.

This article confronts challenges faced by users of technical information with hearing impairments. The increase in digital documents since 2000 has led to multimodal technical multimedia that features aural information (i.e., meaningful sound). However, there is little effort to train technical communication professionals to make audio more accessible. Herein, we share how to use descriptions, captions and subtitles, transcription, and sign language to make sound an accessible part of today's digital life. We explain using four accessible design elements to address challenges faced by users of digital documentation who cannot hear the information. Ultimately, we support technical communicators seeking aural information justice for all.

Despite scholarly alignments between user experience (UX) principles and contract grading, further accounts and studies of grading in UX courses are needed. My self-study of a UX course found that labor-based contract grading helped de-center instructor and peer evaluation and foreground user, client, and stakeholder priorities in community-engaged work, and that it supported engagement in a process of connected UX activities. However, I was also challenged to accommodate flexible UX processes and develop a course engagement model that maximized access to UX process opportunities. I conclude with a heuristic to guide the design of grading models for UX courses.

In this experience report, we share our approach to a Community-Engaged User Experience (CEUX) (Lee et al., 2023) pedagogy for a graduate-level technical writing research methods course in a traditional English department at Portland State University. We narrate the institutional context and history of the course and two sections of the course with different community partners: the Spring 2022 collaboration with the Oregon Health Authority (OHA) focused on the state's COVID-19 response websites and the Spring 2023 collaboration with the Oregon Health & Science University (OHSU) focused on OHSU's main website and its Spanish and Russian microsites. We discuss the opportunities and challenges of each instance of the course and of our variation of a "one-to-many" model for CEUX.

This experience report describes a six-week unit at the intersection of technical and professional communication and user experience design (TPC-UX). Drawing on the work of Patricia Sullivan and Thomas Kent, it argues for a paralogic hermeneutic approach to TPC-UX pedagogy and illustrates how the Double Diamond design process can be used to scaffold assignments and create methodological balance. It also describes how commonplace TPC assignments---such as the technology tutorial---can be reframed according to user experience methods. Details about readings and deliverables are included.

This article discusses a newly created method of UX journey mapping---User Experience as Racial Storytelling (UXRS)---designed to centralize Black user narratives in design thinking, and the teaching implications as a Black woman non-tenure track (NTT) online technical and professional communication (TPC) instructor. Revisiting an assigned group activity in a synchronous online technical writing course for engineers at a Predominantly White Institution (PWI), this essay will share pedagogical approaches of user experience as TPC pedagogy used to scaffold this method of racial storytelling as an anti-racist practice to adapt a social justice framework. This essay suggests UXRS can aid engineering students' perspective of inclusive design.

This experience report describes a fully online graduate course on user-centered design that was designed to scaffold self-regulated learning and then redesigned to follow Anaissie et al.'s 2021 iteration of the Liberatory Design process. The pivot to Liberatory Design helped strengthen the self-regulated learning scaffolding, as each phase of the Liberatory Design process includes the processes of noticing, reflecting, and seeing the system. This article describes the prompts incorporated into major assignments, student perceptions, lessons learned, and the ways that Liberatory Design and self-regulated learning prompting can be used throughout the user-centered design process to improve the work of designers.

This article explores the challenge of implementing diversity, equity, and inclusion literacies in popular buyer persona platforms such as HubSpot and FlowMapp. Drawing on a practitioner interview with a public relations and marketing director, Dr. Danielle Feldman Karr, this article contextualizes Feldman Karr's efforts to revise her design team's internal buyer persona construction process to better engage DEI issues. This article considers the successes and challenges of applying an ethics of care informed by Graham's Black feminist ethics in order to analyze how designers think about "the good life" (flourishing) in persona redesign.

This article is the introduction to the Communication Design Quarterly special issue on digital life. It explains the exigency for this issue and details how digital literacies in technical and professional communication are complicated by emerging technologies. It also demonstrates the potential for moving toward a model of digital life as a flexible way of foregrounding and talking about the work we are all already doing to understand and improve our post-human lives.

In this article, we propose (re)designing privacy literacy as an essential component of our digital lives in an age of Generative Artificial Intelligence (genAI). Our study emphasizes the layered digital, technical, rhetorical, and algorithmic literacies associated with design thinking and genAI to support theorizing privacy literacy. We introduce Design as an analytical element complementary to Woods and Wason's (2021) multi-pronged framework for analyzing Terms of Service (ToS) documents. Using a cluster of Adobe Generative AI ToS, we illustrate the necessity of including Design , which allows those invested in Communication Design (CD) and Technical and Professional Communication (TPC) to interrogate how or if design supports or undermines values related to user privacy, data ownership, and informed consent. We conclude by detailing how collective surveillance apathy regarding emergent data infrastructures signal a Post-Surveillance era in our global society and digital lives.

This article reports on lessons learned from the first phase of an ongoing multimodal project aimed at promoting digital and environmental literacy in concert with access and accessibility on our university's main campus. We discuss an emerging, student-led locative media project, built to increase engagement with the North Woods, an approximately 300 acre parcel of unmanaged forests and wetlands on the north part of our campus. By layering together deep mapping and accessibility, this project intervenes in the binaries between art and science and nature and technology, with a strong focus on how digital, environmental, and community literacy can contribute to more accessible experiences.

The FemTech industry, a booming segment of the health technology market, trades in feminist empowerment largely by data tracking and collection. As issues of privacy and surveillance related to users' data collection have grown, scholars in health, design, and communication have explored how health-related technologies complicate the liberatory potential of self-tracking and self-monitoring health, signaling digitally collected, intimate data as concerning and gesturing toward critical digital literacy as a requirement for technology users. By analyzing user comments about pelvic floor training devices, this article reframes intimate data to understand the ways that people create and use it to learn about themselves. This move demonstrates a new kind of literacy: biodigital literacy, which I offer as a concept and framework that highlights the unique competencies of embodied digital life.

This article confronts challenges faced by users of technical information with hearing impairments. The increase in digital documents since 2000 has led to multimodal technical multimedia that features aural information (i.e., meaningful sound). However, there is little effort to train technical communication professionals to make audio more accessible. Herein, we share how to use descriptions, captions and subtitles, transcription, and sign language to make sound an accessible part of today's digital life. We explain using four accessible design elements to address challenges faced by users of digital documentation who cannot hear the information. Ultimately, we support technical communicators seeking aural information justice for all.

Digital life for older women seeking employment includes several hurdles. Their stories and experiences illuminate the range of pressures they're experiencing (e.g., societal, economic) and the negative emotions that accompany those. Their challenges illustrate why some of their digital tools are hard to work with and how they can have a negative impact on them. Two women also named internal dialogues that may also influence their experience with digital tools and may prevent them from having the confidence or desire to develop their digital literacies further.