The views concerning “dangling participles” of grammarians, usage experts and authors of books on technical writing are reviewed and compared. Although many unattached clauses are clearly unacceptable, some are less objectionable and still others are acceptable practice. Absolute constructions and other clause-relational participial, infinitival and verbless clauses need no attachment to a proximate noun or noun phrase, and logical clauses that are not attached to a noun are shown as normal, acceptable use. Even clearly adjectival clauses are often unattached when followed by the passive voice, intransitives and several other grammatical structures; clauses between the subject and verb and at the end of the sentence are also often not attached to the immediately preceding noun. Cultural (perhaps also gender) differences between humanistic teachers and task-oriented engineers are noted as possible causes of different viewpoints regarding the use of unattached participles, and greater acceptance of the many acceptable forms of unattached clauses is argued.

Communication between the West and the Middle East has at times been tenuous, disjointed, and ineffective. Due to the ever-increasing global market, it has become essential that American technical communicators cross these geographic, cultural, and language barriers to bridge this historical communication gap. Business with Saudi Arabia particularly has prompted American technical communicators to delve into all cultural and language dynamics of an Arab audience. In essence, the technical communicator must comprehend the impact of Islamic doctrine on the Arab business person; identify the philosophical, religious, historical, and social dynamics of the English/Arab communication process; recognize the fundamental differences between the English language and the Arabic language; and, after assessing the Arab audience and language level, implement the most effective communication strategies for effective communication with a high-context society such as Saudi Arabia.

Daniel Defoe, one of the pioneers of the English novel, primarily earned his living as a journalist, pamphleteer, proposal writer, and freelance business consultant. A born entrepreneur, Defoe's many projects included promoting and marketing the first practical diving bell, designing commercial fisheries and improving London's sewer system, producing a series of popular self-help manuals, and founding and editing the first English technical writing journal, The Projector. These were the products of Defoe's indefatigable pen, and the utilitarian simplicity of his business and technical writing has strongly influenced English prose ever since. This article will examine two major pieces of Defoe's professional writing: An Essay of Projects, (1698) a portfolio of his best proposals, and the landmark The Complete English Tradesman (1725), the first English business writing manual. These and similar texts would form the loam of Defoe's great novels, Robinson Crusoe (1719), Moll Flanders (1721), and A Journal of a Plague Year (1722). While Defoe's professional writing shaped his creative writing, his gifts as a novelist—his plain, demotic style, his knack for concise narrative and analytical summary, his ability to create convincing personas through textual documentation—shaped his business writing. Both forms of writing made him the premier spokesperson of a new social and economic order.

This article analyzes the ethical perspectives of four technical communication textbooks. It argues that the authors do not engage in ethical inquiry as it is defined traditionally. Instead, they engage in the ethics-related activities known as moral casuistry, which deduces moral judgements, and moralism, which prescribes moral principles. The authors deduce and prescribe, but they do not justify or critically examine the underlying principles of morality. The analysis also suggests that at least two of the textbooks introduce ideas that are either inconsistent with traditional ethical theories or are subject to the objections that philosophers have raised against them in previous ethical inquiries. Finally, the article recommends that authors avoid approaches that are either strictly rhetorical or provide no ethical guidelines for students. They should avoid resorting to cursory accounts of traditional ethical theories because briefly mentioning philosophers' ethical approaches has very little practical value. They should also treat moral principles, not as objective and self-evident statements of fact, but as evaluative assumptions whose truth-values and meaning are both tentative and lacking universal agreement.

Service learning, an expanding pedagogical movement, educates students to volunteer their expertise for the benefit of society. Teachers of business and technical writing can apply this pedagogy by assigning students to write for nonprofits. Such assignments prepare students for both workplace writing and responsible citizenship. To help our profession consider the appropriateness of this pedagogy, this article describes the origins of the movement and proposes a rationale for it in our field. This article then explains sequential projects and teaching methods intended to reduce problems related to collaborative writing for nonprofits. Last, resources are identified to help prepare grant proposals, perhaps the most beneficial kind of document for nonprofits.

This article claims that the primary determinant of how texts are structured and produced in scientific and technical communication is the ideology of the ruling force. Scholars concerned with ideology in scientific and technical communication have treated ideology as a competing approach to writing not as the determinant of writing. Thus, they have not been able to suggest how texts are structured and produced. Scientific and technical writing actually belongs to a tradition in which science and scientific activities have always been used to create and transmit the ideology of the ruling force. An examination of several cases of scientific and technical communication suggests that ideology of the ruling force indeed determines how a text is structured and produced. The immediate implication is that we should perhaps avoid resistant pedagogy and try what I call the “revelation pedagogy,” which is aimed at dialogue rather than resistance.

Now that intranets have become the new model for information technology systems, we can expect that more organizations will adopt online document review and editing procedures. This may be problematic for technical editors. Survey studies published in 1992 and 1995 found that most technical editors were still editing on paper most of the time even though an overwhelming percentage of them had access to computers and expressed a positive attitude toward using computers for editing-related tasks. In this article I review discussions of online editing in the technical communication literature to understand how online editing has been constructed within the discipline and why many technical editors remain loyal to traditional paper-based procedures. I discuss a recent call for emulating handwritten mark-up and author queries electronically and compare this “technical fix” with the collaborative online editing affordances of the latest word processors. I then discuss studies of online reading and composition whose results suggest that the materiality of hard-copy editing procedures may contribute to some inherent advantages over online emulations of such procedures, or at least foster the widespread perception that certain advantages exist for hard-copy editing. I conclude by urging an open-minded and flexible but also critical perspective toward online editing technology. Such a perspective should help make the move to online editing a more positive experience for technical editors. It might also help them define a higher-level role for editing in the information and document development process.

Many current technical writing handbooks still advise writers to avoid the passive voice except in certain limited situations, primarily when the agent is unknown, understood, unimportant, or better left unnamed. However, a growing body of research indicates that the passive voice has a broader array of rhetorical functions. To identify some of the functions of the passive, as well as the active, voice, the frequencies of active and passive verbs were determined in 185 documents written by twenty-eight civilian and military members of the U.S. Air Force. The frequencies were similar to those in similar types of documents written by nonacademic writers in previous studies. In addition, writers were queried about their reasons for choosing active or passive verbs. While the results of the study confirmed the importance of agency in the choice of active or passive, they also revealed numerous other factors that were significant in writers' choices. The most significant reasons for choosing one type of verb over another were the voice of the verb, organizational requirements, audience awareness, efficiency, genre, euphony, personal preference, agency, emphasis, and topic-comment flow. These results suggest that technical writing instruction and handbooks should promote general principles for the use of both active and passive verbs rather than advising against the use of passive verbs.

The authors, co-instructors in a health sciences technical writing course, investigated the expectations and needs of audience in the health care professions. They desired to know if health care professionals had expectations significantly different from other audiences. Through interviews, they determined the audience's reading habits, the document qualities desired by the audience, and the audience's intended use of the documents. Some of the health care professionals' expectations are similar to those of all technical writing audiences, but some are specific to health care. The authors have applied this knowledge to the teaching of their course.

Several global factors suggest the necessity of internationalizing the business and technical writing curriculum: increases in international business, in the number of workers employed by overseas businesses, in U.S. companies exporting products abroad, and in ethnically and culturally diverse population within our own borders. Despite these factors, however, many teachers in the business and technical writing classrooms are unsure of why they should internationalize their curriculum, or what methods to use to ensure that students benefit from such a curriculum. This critical bibliography provides a practical resource for teachers of business and technical writing who wish to internationalize their curriculum. The bibliography is divided into sections to provide practitioners with resources discussing the rationale for internationalization to specific assignments they may consider using in their classroom.

Technical writing is rooted in books of Hermetic secrets and mining lore. Hermetic texts, written in the early centuries A.D., were based in experiential/experimental knowledge of illiterate people and were written as recipes for manipulating nature. Set against the legitimate, text-based academic knowledge of the time, this proto-scientific knowledge was called “secret” to give it authority through revelation. In the mid-1500s, Agricola combined the traditions of Hermetic secrets and handbooks to compile mining lore into De Re Metallica, in which he sought to write clearly and simply, illustrate information with graphics, and rationalize the use of occult knowledge based on its utility. This early technical text paved the way for philosophers, such as Francis Bacon, to legitimate scientific knowledge based on experience/experiments as being more “beneficial” for social organization than knowledge based on a priori textual authority and speculation in the then-dominant Scholastic tradition.

Recent graduates of a degree program in professional and technical communication were surveyed to identify their current employment, their attitudes toward their academic preparation, and the professional courses they found most helpful. The history and curriculum of Rochester Institute of Technology (RIT's) eleven-year-old program in Professional and Technical Communication (PTC) is described, as well as the program's “professional core,” its Liberal Arts core, and its cooperative education requirement. The survey was modeled after a previous survey the authors conducted with members of the Society for Technical Communication. The results of both surveys emphasized the basics of writing and computer skills. The degree program alumni also expressed the desire for a “more practical” curriculum that placed less emphasis on theory. Anecdotal responses from the alumni provided a unique view of the field through the eyes of its newest practitioners.

A large number of technical writing textbooks, many of them revised editions, is entering the college education marketplace. This review of five recent textbooks not only thoroughly analyses the content of the texts, but also raises two serious concerns. The survey finds that the textbooks provide inadequate guidance on paragraph structure. The survey also reveals that this textbook genre appears to rely upon a scanty, and sometimes dated, theory base. The authors ask whether this could lead to the production of manuals based upon “received wisdom,” rather than professional writing guides based upon sound communication theory.

While technical writing continues to struggle for recognition as a legitimate academic discipline, English programs are increasingly perceived not only by nonacademics, but by academics in other fields as having little relevance in nonacademic professions. Internships are routine components of technical communication programs, but they can offer excellent professional opportunities to English majors who do not plan academic careers. A technical communication internship program expanded to encompass the nonacademic needs and interests of English majors has benefits for the English department, for English majors, and for the technical communication profession. First, it can enhance enrollments and retention in the English program. Second, it can build the credibility of the English curriculum in the nonacademic professional community. Finally, it can enhance the credibility of technical communication within the English department. It is to our advantage to do whatever we can to support our English department colleagues rather than to undermine their often precarious status in the academy and in society.

In “Professional Documentation,” a class designed to make Hungarian students of English translation familiar with written genres, that are not translation, abstracting plays an important role. Students get theoretical background to abstracting in a lecture and by analyzing the appropriate chapters of technical writing textbooks. The structure and objectivity of the abstract, the features of its informative variant receive special attention. Practical student activities include analyzing and writing abstracts in different settings. Many of the methods applied can be used in the education of translators in other languages and in technical writing classes in other countries.

When people read silently, they unconsciously translate what they read into a speech-like code that facilitates word identification and the creation of meaning, especially when they read scientific and technical texts. Many studies have explored how this “silent speech” affects the reading process. As a follow-up to a previous article about applying a phonological reading model to technical communication, this article proposes that educators and practitioners of technical communication would benefit greatly from a thorough understanding of the speech instinct. Therefore, the author explores the speech instinct, how humans developed it, and how it has been and still is fostered by reading behavior and pedagogy.

When people read silently, they unconsciously translate what they read into a speech-like code that facilitates word identification and the creation of meaning. This article examines that phenomenon—known as silent speech—based upon the published research of cognitive psychologists and psycholinguists. The author develops a phonological model of reading based upon published results of experimental investigators to determine the relationship between cognition and silent speech. The author then applies the model to technical communication. The applications include the use of punctuation, pronouns, and abbreviations, as well as introducing new words, writing to satisfy the speech instinct, cultivating a human voice, and revising technical documents.

The only way to judge a product's acceptance in the workplace is through its use. However, before a product is released into the marketplace, its developers would like to predict its acceptability in the target market. One predictor of acceptability is usability test results. Typically, usability testing takes place outside of the user's natural environment in a usability test lab, an artificial environment. This article suggest ways in which ethnographic principles, historically used to describe a culture from the point of view of someone within that culture, can be used along with traditional usability testing to predict a product's acceptability in the marketplace.

Acupuncture is increasingly popular as an alternative medical therapy. Its description presents a challenge for technical communicators. Traditional Chinese medical explanations of acupuncture are unscientific, and scientific explanations of acupuncture are inconclusive. Technical communicators must translate acupuncture theory (traditional and scientific) for not only lay-people, but also for both traditional Chinese and Western health practitioners. Further research is needed.

With elderly people becoming an ever larger part of our society, the usability of modern technical products for these people is becoming an ever more important issue. Instructions that optimally fit the needs of this elderly audience could enhance the usability of the products they belong to. The study described in this article is aimed at an investigation of this gerontological research literature to find out what is already known about age deficiencies in cognitive processes which might adversely influence instructional text processing. On the basis of the findings from this research, tentative guidelines could be given on how such manuals could be designed and written. Moreover, we propose several kinds of follow-up research that still have to be carried out to gather more knowledge on the topic of manuals for the elderly.

Using new media in supporting students learning to write is a challenge for technical writing teachers. In this article we describe our effort to convert the paper course material to an on-line advisory system, called Ganesh Helper. Through the logging of students' actions and observations it was possible to assess some aspects of the use of Ganesh Helper (searching, browsing, and switching between writing and reading) while the students were writing part of a report. A questionnaire taught us that a majority of the students found the helpviewer easy to use and useful. But in the case of Ganesh Helper most of the students still preferred the textbook to the helpviewer.

How have Dutch instructive texts changed in the course of the last century? This question is the topic of a research project presented in this article. First, we give some insight into the kind of documents we have collected in our corpus. The oldest instructive texts date from the beginning of the nineteenth century. But for most technical devices, the tradition of adding an instructive text starts about 1925. After that we present a few results of the investigations: the disappearance of persuasive passages and of realistic representations of human beings. Finally, we give a more detailed sketch of the development of the algorithmic style.

This article is about the profession of technical writing in the Netherlands. The data are mainly based on two studies. The first was directed at technical writers who work as freelancers (external writers). It was done with the objective of learning about the characteristics and backgrounds of external technical writers and about their wishes concerning the development of the profession. The second study was directed at technical writers who work inside organizations (internal writers) and focused on questions about text quality and the writing problems that threaten this quality. We will focus on three issues. After the introduction in the first section and the description of the design of our studies in the second section, we will give a global profile of technical writers in the Netherlands. In the fourth section we will give an impression of the writing problems internal technical writers have to deal with. In the fifth section opinions concerning more professionalism in the field of technical writing are discussed. Also attention is paid to current developments in professionalism.

Consulting engineering firms that produce reports for clients benefit from having engineers who can write clear, well-organized, grammatically correct descriptions of the work they perform. Despite the obvious value gained through engineers who can write well, universities and the firms themselves do not as a rule train engineers in business technical writing. A typical program a firm can institute to promote writing skills would include developing a house style guide as well as concise examples of writing engineers should emulate and screening and practice exercises. The ability to first organize material in an outline is critical to efficient composition. Engineers with limited English skills can be instructed in building clear, logical lists that can be efficiently converted into narrative form by an editor.

Can technical writing still be taught credibly by teachers with only academic experience? This article draws a distinction between courses designed for students expecting to be full-time technical communicators and general-purpose service courses designed for students in a variety of fields. The article then argues that teachers of service courses can teach credibly without having worked as writers in nonacademic workplaces if they fulfill these conditions: they should have a critical command of research into nonacademic writing, rhetorical theory, and reading theory; they should define technical writing broadly enough to see themselves as technical writers; they should seek and take advantage of everyday opportunities to practice technical writing and reading; and they should carefully consider the sense in which their courses reflect reality.

Engineering students, faculty, and administration all agree that instruction in writing is an important component of engineering education. And since engineering students will take up technical matters in their careers, it seems only natural that a writing class will require them to write papers about technology, that is, to practice technical writing. While this approach may indeed be of value, the following article presents an alternative to the teaching of technical writing per se. The author suggests that if students learn how to approach an issue they care about, form an arguable idea from this issue, then logically prove it in subsequent paragraphs, that this deep level of writing and thinking comprehension can then be used to enhance any piece of writing, especially the technical document.

Promotional writing for industrial and high-tech products, or technical copywriting, is gaining more and more attention in the profession of technical communication. In contrast, higher education has largely neglected to prepare students for this major form of written communication. One reason for this neglect may be that some academics do not well understand the role and importance of technical copywriting. Another reason may be the stigma of unethical writing associated with copywriting for consumer products. This article testifies to the significance of technical copywriting and suggests that dialogical audience analysis and an emphasis on the rational appeal will contribute to ethical writing performance. Also, resources are cited of common interest to instructors, beginning practitioners, and researchers. Last, these groups receive recommendations appropriate for their individual activities.

The textbook is the main teaching tool for instructors. Typically, teachers select a text based on how well it supports their views of and approach to the subject. Looking at texts suggests how the subject has been taught over the years and what assumptions are made about students. This informal look at pre-1970 textbooks characterizes the early teaching of technical writing by examining such features as author's background, contents, assumed reader, and focus.

How has technical communication changed over the past twenty-five years in the United Kingdom and elsewhere in Europe? As a task, it has not changed at all; as a professional occupation, it has evolved slowly; as a procedure, it has changed dramatically.

Focusing only on the famous and celebrated has skewed military and political history; focusing only on Oliver Evans, Lauchlan McKay, John W. Griffiths, Joseph Crane, and John H. Patterson could similarly skew our sense of American technical communication in the nineteenth century. Exploring the written work of an ordinary American mechanician of the nineteenth century, William Stillman of Rhode Island, could help balance our appraisal of nineteenth-century American technical communication. Reviewing the writing and graphics in his 1851 Miscellaneous Compositions, as well as his 1839 lock patent and 1836 bank lock instructions, reveals Stillman's ambidextrous abilities in using both text and graphics to communicate; abilities similar to his more famous fellow citizens. However, the three-dimensional qualities of his 1839 patent graphic reveals an unusual ability to mimic the biological methods in which the human eye sees three dimensions.

Technical communication professionals have been considering the value of faculty internships in technical communication. Whether professional societies, or industry, will fund such internships on any large scale is still in question. I believe that faculty internships are a superb option for professional development and that the benefits to the profession of technical communication accruing from them justify their support. This article reviews the debate about this topic and then describes some benefits derived from a faculty internship I served in 1991.

The problems in technical communications are related more to logical structure than to language. Structure problems occur at document, section, paragraph, and sentence levels. Editing is most effective if it deals with structure first. Structure deficiencies can be detected by applying a range of logical analysis criteria to each text part: looking at the nature and quality of its content and the use of the appropriate discourse sequence. The nature of the content determines where the text part belongs in the section or elsewhere in the document structure. Sufficient definition eliminates vagueness. The correct discourse sequence determines the internal structure of the text part. Lists, headings, classifications, and organograms must comply with the laws of categorization and relevant logical criteria, including some arrived at by lateral thinking.

Acquaintance with the writing of nurses would help instructors design assignments for nursing students who enroll in basic technical writing courses. Based on secondary research, samples of nursing documentation, and interviews with seventy-six bedside nurses, thirty nurse managers, and five nurse consultants, this study discusses the importance of writing tasks for nurses and describes the most common documents nurses generate. Good writing skills for nurses improve healthcare delivery and promote empowerment in a predominantly female profession. However, most of the bedside nurses and all the nurse managers and consultants believe nurses have significant writing problems. This article suggests instruction in six communication principles and several types of assignments that would help prepare nursing students in technical writing courses for future writing activities.

Recently, a new operatorial perspective on language has emerged [1]. As a result, a specific, analogical solution within such an approach is being developed [2]. This article describes that position briefly and sketches how such a perspective can lead to a theoretical justification of selected elements of established technical writing practice.

Several recent journal articles, especially the one by Charles Sides [1], have questioned the form and function of technical communication. Based on actual experience with three organizations in Oregon, this writer proposes a need to rethink what we teach our technical writing students and how we go about designing assignments that“… simulate the reality of a work environment” [2]. This article will explore the types of technical writing skills which are increasingly in demand and then will offer several strategies for teaching these skills at the college level.

In 1917 Frank Aydelotte, an English professor at MIT, became AT&T's first outside writing consultant. Because many of its older, better-educated male employees had been mobilized to fight World War I, the company found itself with numerous young, poorly-educated employees. Drawing on the humanistic approach to writing instruction that he had developed at MIT in his book English and Engineering, Aydelotte created a year-long program at AT&T that taught employees to think and write about issues important to their work. The course is important for two reasons: first, it offers insight into the kinds of early consulting work that English professors did, and, second, it shows that Aydelotte's humanistic approach to technical communication worked as well in business as it did in academic settings.

To study the affective states of technical communicators, we administered a survey to examine three areas: first, the traditional facets or aspects of job satisfaction; second, any possible differences between male and female technical communicators in job satisfaction; and third, any influences on job satisfaction such as job stress that might be unique to the technical communication profession. To ensure the reliability and validity of the measures, the survey included the Job Descriptive Index (JDI), the most widely used measure of job satisfaction in the world. The sample from the Society for Technical Communication's (STC's) membership list yielded 323 usable responses. Our analyses included: a comparison of our subjects' responses to national norms for all occupations, an examination of male and female differences on satisfaction measures, and the use of various appropriate statistical procedures to select only the most significant results for discussion. The results indicate that technical communicators are satisfied with their compensation and opportunities for promotion, but they are dissatisfied with the work itself, their supervision, and their co-workers. No significant gender differences occurred. Implications are discussed.

This article reports the results of survey research designed to determine how students feel about peer assistance and group writing. In general, the results are quite favorable, although more problems surface regarding fully collaborative projects than peer criticism. Statistical analysis of both objective and open-ended items yields suggestions for design and management of collaborative projects in technical communication classes.

This study surveys scientific and technical communicators to determine their perceptions of their role as interviewees in the performance appraisal interview. The results reveal that interviewees think the appraisal process is unreliable and invalid, that managers do not stimulate growth and development in the appraisal interview, and that subordinates have little influence concerning what goes on in the department. Other results are discussed in the article.

Evaluation of Samuel Chandler Earle's 1911 presentation to the Society for the Promotion of Engineering Education demonstrates Earle's role as a key player in the shift of a technical writing course which combined both the goals of an engineering curriculum with the ultimate, real-world needs of the graduated engineer. Earle's Tufts Experiment, discussed in his paper, “English in the Engineering School at Tufts College” [1], would not only provide the impetus for a decade of discussion among engineering and English educators, but would provide, in part, the impetus for the Committee on English, a committee Earle would chair, charged with studying engineering English offerings in the United States.

Time and money limitations normally make it impossible to do usability testing on every document, particularly by the method of controlled observation of users performing set tasks. I describe approaches that are intended to make the feedback from testing useful to more writers than just those who wrote the tested documents, and that gradually improve the corporate wisdom available to writers. Methods of approaching these goals include judicious selection of what to test and how, special empirical studies on issues of general importance, improving the quality of a company's prescriptive rules, and better ways of making new knowledge known and available to writers.

Research and writing often begin with a play of determinacy and indeterminacy, or “in-determinacy” Do. Other disciplinary levels include invention and presuppositions D1, formal findings D2, and technical and media products D3. This rhetorical approach leads, here, to identifying levels and relationships; tracing cross-disciplinary information and dominant influences; applying the results to specific cases in science, literary criticism, ethics, and technical writing; thus, suggesting a typology for furthering such dialogue.

Litigation rooted in disputes over the interpretation and sufficiency of technical documentation is increasingly common as a number of suits have been filed in state and federal courts. This article describes the matter of Martin v. Hacker (83 NY2nd 1, Nov. 23, 1993), a recent case in which New York's highest court analyzed a technical writer's prose in the context of a lawsuit over a drug-induced suicide.

Although there is much literature that describes collaborative writing projects in undergraduate courses, little is reported about such projects for graduate students. This article reports the results of a collaborative writing project in a graduate course in usability testing. Because the graduate students were sophisticated practitioners in career positions in technical and professional communication, the instructor made the assumption that the normal requirements of journal checks, conferences, and self- and group-assessment tools would not be needed. The results proved otherwise. An analysis of the two teams' efforts—both product and process—establishes the need for structure and guidance for graduate collaborative writing projects, regardless of the audience's professional experience.

Recent theory views technical communication not as a “transmission” of a message from sender to receiver but as a complex process involving an articulation of meanings, in which the technical communicator serves as a mediator. Ethnographies composed by practicing technical communicators demonstrate ways in which this mediation takes place. As such, the mediation casts the work of technical communicators in new light, allowing us to understand their work as “authorship.” This article draws upon practitioner research to present some of the facets of such authorship.

The location, extent, and focus of technical writing programs at Canadian colleges and universities is largely unknown, as least in a systematic way. This article reports the results of one survey of English-language programs. These programs are identified and representative ones are described in more detail. In the light of these findings, we discuss the need for more programs and the focus of these programs.

This select bibliography highlights research on technical communication published by, for or about Canadians. It classifies Canadian research by form (books and articles) and by subject (translation studies; technology studies; graphics studies; historical studies; studies of the profession; specialty studies; genre studies; and linguistics/stylistic analyses).

As trade becomes global and technology allows more of the production of documentation to be done in-house, the difference between the roles of technical writers and translators is narrowing. The assumptions underlying the training of technical translators and notions of quality in technical language do not yet reflect this change. Quality implies standards, and that has recently come to mean international standards. The concluding part of this article will look at some of the implications of the standardization of text conventions for communicating procedures across languages and cultures.

The results of our recent survey of the membership of the Association of Teachers of Technical Writing, Associated Writing Programs, and the Council of Writing Program Administration indicate the relative health of undergraduate writing programs (major, concentration, or certificate programs, not service courses) in American four-year universities and colleges. During the past five years there has been a significant increase in the number of undergraduate writing programs, including technical and professional writing. But responses to our survey also suggest that while undergraduate technical and professional writing programs comprise the second largest group of programs (behind creative writing) they are not increasing as rapidly as a new kind of undergraduate writing program—a broad-based program that students can complete by taking a wide range of creative writing, composition, journalism, and technical and professional writing courses. The future seems unclear for traditional undergraduate technical and professional writing programs, and faculties need to examine their options in designing or redesigning their programs.

How can Technical Writing teachers better prepare students for their careers? Corporations suggest that they want employees who can work together on teams, solve problems, and communicate. This requirement is due to the changing nature of business which is no longer industrial, employing a top-down managerial hierarchy. Today's businesses focus on information and employ a horizontal management which leans heavily on the employee who works in inter-organizational teams. First, we show our students how writing is a problem-solving activity. Next, we emphasize this point by assigning numerous short and long team projects which require problem solving and communication.