Technical Communication Quarterly
63 articlesSeptember 1999
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Abstract
Designing desktop publishing courses around a model of service familiar In the U.S.—the pro bono publico tradition of professional gratis service—would broaden students’ professional horizons in addition to meeting growing demands for service learning. Such courses would mate volunteerism with the democratic spirit of desktop publishing, a technological platform that provides a means for unrepresented voices to be heard and read. One community project is outlined.
March 1998
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Abstract
We designed and piloted a technical communication course for software engineering majors to take concurrently with their capstone project course in software design. In the pilot, one third of the capstone design course students jointly enrolled in the writing class. One goal of the collaborative courses was to use writing to improve the usability of students’ software. We studied the effects of writing on students’ user‐centered beliefs and design practices and on the usability of their product, using surveys, document analyses, expert reviews, and user test results. When possible, we compared the usability processes and products of teams who did and did not take the writing class. Our findings suggest that the synergy of this interdisciplinary approach effectively sensitized students to user‐centered design, instilled in them a commitment to it, and helped them develop usable products.
January 1998
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Abstract
This article examines the critical perspective as an alternative to our current descriptive, explanatory research focus. The critical perspective aims at empowerment and emancipation. It reinterprets the relationship between researcher and participants as one of collaboration, where participants define research questions that matter to them and where social action is the desired goal. Examples of critical research include feminist, radical educational, and participatory action research. Adopting the critical perspective would require that scholars in professional communication rethink their choices of research questions and sites, their views of the ownership of research results, and the types of funding they seek for research initiatives.
April 1997
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Abstract
Abstract As publishers integrate international issues into professional writing textbooks, we must analyze how curricular globalization is presented to students. Textbooks examined here position international students as clients, consumers, and exotics who present barriers to effective communication. Furthermore, most of the textbooks contain catalogs of decontextualized cultural factoids rather than strategies for identifying and understanding cultural differences. To expand our notion of international issues, we might consider reading relevant English as a Second Language scholarship for insights. A limited annotated bibliography concludes this article.
October 1996
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Abstract
Electronic databases provide access to resources in business, communication, education, applied science and technology, and the social sciences. This article identifies the databases that monitor the journals most frequently cited by technical and professional communication researchers.
July 1996
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Abstract
Abstract Pseodotransactionality—writing that Is patently designed by a student to meet teacher expectations rather than to perform the "real" function the teacher has suggested—is a problem that has frequently troubled writing teachers, especially professional writing teachers. This article attempts to analyze the problem from a sociohistorical perspective by using two Russian theoretical exports: (1) M. M. Bakhtin's concept of genre and (2) Vygotsklan activity theory. The article concludes by suggesting how a sociohistorical perspective mlght help to counteract pseudotransactionality In the professional writing classroom.
April 1996
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Implications of Professional Writing Experiences of Academic Veterinary Scientists for Technical Writing Pedagogy ↗
Abstract
Five academic veterinary scientists were interviewed to learn about their professional writing experiences and relate them to technical writing pedagogy. The interviews probed the genres in which they write, their composing methods, their professional attitudes toward writing, and the sources of training in writing. The data suggest that while writing is an integral part of their research, teaching, and professional advancement and is used in conducting business, the academic scientific curriculum does not specifically address this important element in their careers.
June 1995
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Abstract
This article claims that the debate over research in professional communication is grounded in ideology. The article discusses the ideologies of two research perspectives: a functionalist perspective, common in much social scientific research, and a critical interpretive perspective, currently emerging in disciplines other than our own. The article sets recent discussions of research in professional communication within a functionalist framework, then posits that a critical interpretive ideology provides an alternative. The interests advanced by both perspectives are discussed, and the viability of critical interpretive research in professional communication is supported.
March 1995
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Abstract
One of the reasons students in technical and professional writing classes are often unable to make judgments about the ethical worth of a piece of writing is that they lack an understanding of how connotative meanings are constructed. Socially oriented semiotic theories offer models of how language works symbolically in this way. A productive means of introducing these is to have students evaluate advertisements as forms of technical and professional writing. This study uses central ideas from Roland Barthes's essays on connotative semiotics as a rationale for directing writers to develop the critical reflex to analyze and then make judgments about the values implied by connotative systems.
January 1995
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Abstract
This article presents a rationale and method for introducing a hypertext authoring assignment in a professional writing course in computer‐aided publishing. We define the technology and its relations to print. We then describe a rhetorically centered pedagogy that incorporates portfolio assessment, collaborative authoring, and real world projects for teaching hypertext within the context of situated problem‐solving theory.
June 1994
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The critical eye, the gendered lens, and “situated”; insights—feminist contributions to professional communication ↗
Abstract
Increasingly, professional communicators are involved in situations in which social action, and questions of ethical and civic responsibility, are implicated. Arguing that feminist scholarship is a relevant and powerful means of understanding these situations, we position the five contributions to this special issue within theoretical frameworks that explore interconnections of gender with methods and practices in technical and professional communication. After outlining areas for future research, we raise the question of men's relation to gender research and feminism, calling for more scholarship that engages a wider spectrum of feminist thought.
March 1994
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Abstract
This essay uses Jürgen Habermas' theory of communicative action to explore the issue of empowerment. The essay first describes a communicative situation now common in public life, where scientific and technological forces are arrayed against citizenry over concerns with public import. Next, the essay discusses Habermas' critique of communicative practices and his vision of the way in which the technocratic consciousness has usurped communicative action in social life. Third, the essay applies Habermas' theory to the situation previously described, supporting the claim that in such situations empowerment may remain only a communicative ideal.
June 1992
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Abstract
Editing includes teaching authors how to write, but the traditional editor's task, like the teacher's, is complicated by the additional requirement of being a gatekeeper of an author's work. When teachers (like editors) see their primary task as judges or gatekeepers, they can become engaged in adversarial relationships that contradict their role as enablers/teachers. The author's editor, on the other hand, is an emerging model of the editor‐author relationship that focuses on helping authors meet the expectations of gatekeeping journal and book editors. Teachers can use the author's‐editor model in the professional writing classroom to minimize the current‐traditional emphasis on the product and emphasize the collaborative nature of the writing process.